Thanks a lot for letting us have the best vacation we had in Egypt The food was amazingly . Great and delicious Very good stuff they are awesome in everything Service. Housekeeping. Animation.reception lifeguards they are all super
The hotel is very good and has very clean rooms and everything is easily accessable and friendly staff esspecially I had one of the best times ever with the animation team with Ronaldinho Which we played volley, basket and darts.
Very clean resort, the beach is beautiful and safe for kids, the pools area is fantastic there’s a many pools and many children pool, animation team is great, the food is good with wide variety. If you’re going with kids you don’t have to go outside the resort. Every evening they have a disco party for children following by a different evening program for adults. We enjoyed our stay there and definitely we will back next summer.
I want to thank Mr.Lotfy the main restaurant manager ,Eid Saber, Ahmed Adel, Walid Kotb and all the staff for the excellent services and chef Essam for all the delicious food we ate during the 4 days we stayed.That’s our second time to stay at Sultan Gardens and we enjoyed it so much.Also,I want to thank the beach lifeguard as we lost our phone and he found it for us. I do recommend it for everyone.
Not our first time here so I am quite sure that what I am telling here did come by chance. To summarize the review , I would Like to thank the staff starting from the main reception who welcomed us and checked us in once we arrived ( 11 am ) which considered pit earlier than usual and the restaurant people Mr.Lotfy the manager was so helpful and Ahmed el Adel and elazab who served us one of the most delicious waffles and Hamed with his great Umm Ali and lastly Chief Reda with great surprises ever day and also not to forget the Sushi chief and I was pleased with all the desserts especially and enjoyed with Chief mohamed mostafa and chief Yahia and the Indian chief Prakash. Wow how could I forget the entertainment team and their great spirit and let me tell that I witnessed a great show the fakir show he was magnificent and so thrilling. I would like to highlight one more point which might be the reason of the good helpful attitude that all the Staff are dealing with the guests which is the loyalty that the show to the place as I noticed many staff having food with their families and when I asked , I was told that any staff member who spends more than 3 years in the place has the right to bring his family wow . Sure will look forward to see all of them again next year……
We stayed at Sultan Gardens for a week in July 2022. There are three aspects that I particularly liked about this hotel: -First, it's about food. I have never been in a hotel were food was so delicious, fresh and tasty as at Sultan Gardens. The menu included lots of choices, both for children and adults, which was enormously convenient for us given that our children (3 and 8 years) are very selective and difficult in terms of food. Additionally, staff in the restaurants helped us literally to feed our children, which was very nice and made our stay relaxing as we felt like being part if a wide family where people care about each other. I was impressed by the plates prepared by chef Essam, who cooks the best octopus with lemon juice that I have ever eaten in my life among many other delicious plates. - Second, it's about people. All the staff, from reception, cleaning service, spa & massage, restaurants, beach bar etc are very careful and attentive to clients' needs and wishes. In most of the cases they anticipate your needs and they learn quickly about your habits so that you really do not have time to ask for something because it's already done. We are grateful to chef Essam, Lofty, Mohammed (cleaning service), Ehab Mersal (main restaurant), Shushu (massage), Bishou and Ronaldinio (animation team), Polina and Anna (kids club) and many, many others who welcomed us in Egypt and treated us as part of their enlarged family. - Third, it's about safety and security. Throughout our stay I noticed there is concern for stopping Covid spread, with all staff wearing masks despite the fact that outside there were 38+ degrees. Also, at the pool there are always three life guards that never leave from the area and they are very careful and do not deviate from existing protocol, irrespective of whether they get or not a good tip. The entrance to the hotel is also well secured. Bottom line, Sultan Gardens is an excellent choice for families and we had a perfect holiday based on the perfect mix between people, food and accommodation. A big thank you for all the people we've met there and we hope to get back soon for another dream holiday!…
The entertainment was very good! Ronaldinio, Bishoy and Manchester made a very special effort to include us in activities and try new things. Water aerobics was great! And the evening entertainment was very good. All the staff were very nice and the rooms were clean
A very nice hotel, clean and lots to do. Animation team were very friendly and welcoming, especially Ronaldinho! The entertainment team always had lots of activities planned and encouraged all to take part.
The room was wonderful housekeeping very good bed comfortable balcony has a Spectacular view of red sea and tiran Island. Beach is sandy and coral starts a meter or two in allowing a dip. Downside the local alcohol is not good wine is terrible we did not drink as so bad. The food is very good lots of options and beautiful deserts. Too much plastic waste in resort cutlery wrapped in plastic all drinks poured in plastic at the hotel bars no water dispensor or drinking water only plastic bottles going through 8 bottles a day per person was a shocking amount of plastic waste during our environments critical time.
Hotel is very welcoming and clean. Has very nice views and activities one can do without leaving the resort. 😁😁 I really liked the food there and the stuff was very helpful and the pool was so clean .and I’d really like to specially thank Beshoy from the animation team he played with us purchased and water pool and he really added fun for our time on the pool in general it was amazing experience and I will recommend this hotel for my friends 🏼