Shams Safaga is the first hotel of the 6 series of Shams Hotels and Resorts. Located in Abu Soma, Egypt.Imperial Shams Abu Soma Resort is located approximately 50 km south of Hurghada and adjacent to Safaga. We are delighted to invite you to experience the warmth of the sun and the warmth of our hospitality. The resort offers fine service, pristine beaches, and a wide selection of activities and amenities all for a great value. Excellent destination for all water activities including diving, windsurfing, kite surfing or snorkeling will be for all professionals, amateurs or beginners an unforgettable challenge and experience, but also the natural sand beach and the swimming pools invite all others for relaxing as well. An animation team and its sports program provide fun & entertainment for everyone The ideal resort for family vacations with daily kids Club with games, animation show mini disco and other fun games. Adults and kids facilities include tennis court, squash courts, arcade arena and a super fun aqua park for all ages.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Shams Safaga Resort comes highly recommended for its impeccable cleanliness, particularly in the rooms, beach area, and pools, with guests consistently commending the housekeeping. The resort's atmosphere is another highlight, with the friendly staff and appealing room decor contributing to a fantastic ambiance.
While most visitors appreciate the polite and efficient service, some have noted occasional service hiccups. The rooms receive mixed reviews, ranging from spacious to somewhat dated, yet the resort is often praised for providing good value and a range of praised amenities like entertainment and dining options, despite some Wi-Fi and room allocation issues.
Atmosphere
Welcoming
Rooms
Dated
Value
Affordable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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I was here for 10 days in December/January and now in February for the second time because I felt so comfortable. There are also a noticeable number of regular guests and "repeat offenders" here... and I understand very well why.
The hotel is a bit old, but it is gradually being renovated. The first time I had an unrenovated room and now one that has already been renovated, but I was happy in both rooms because everything is clean and well-kept. The beds in the room are often lovingly decorated and most importantly - the mattresses are great!
There are also bungalows that are a bit more expensive, but I was completely happy with my room in the main building.
The hotel has a beautifully landscaped garden and the wide, gently sloping sandy beach stretches across 4 connected hotels and is the most beautiful I know in Egypt.
The entire staff is, without exception, extremely friendly and tries to anticipate your every wish. If something is missing or not right, just tell the room boy or reception and they will take care of it immediately.
The food is very varied and plentiful. There are theme nights (e.g. Italian with pizza etc.), always something freshly grilled, a pasta station where you can choose the ingredients yourself and also a lot of oriental food - which I love because I can eat German at home. ;-) And in the restaurant too, the staff will fulfill your every wish if something is missing.
This was definitely not the last time I was there - for a little break in between, everything is perfect and the price-performance ratio is sensational.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aging hotel, the standard room we had was less than standard, very noisy air conditioning, bathroom, nothing to put things down and tiny shower with plastic curtain that sticks to us when we shower. Average food with few signs indicating the name of the dishes, so make do. Only 1 person spoke French, but she is not always there. The white wine offered is hot...not kept cool at all. The beach bar, the drinks served in glasses that were certainly poorly rinsed and washed with I don't know what product, but a few times I wasn't able to drink, because just the smell and the taste, I had the feeling like you're drinking household powder. No room on the deckchairs during the day because some put an object or leave their towel for the week...and not even a beach towel to lend us on the day of our arrival...at 3:30 p.m. at the beach and more towel... The wooden armchairs in the beach bar, which can be seen in the hotel presentation photos, have been replaced by plastic armchairs. The positive point of this hotel is for snorkelling, we were able to see beautiful corals, fish and turtles on the hotel beach
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Excellent wintering - 3 months stay for about 6 years - repeaters keep coming, it becomes a 2nd home for many, you build up a circle of friends, always happy to see the hotel staff again. Price/quality absolutely good Neat rooms Delicious food, something for everyone, large range of vegetables/pasta/meat/fish/chicken...dessert - lunch is also possible, for those who wish at the beach bar Friendly staff >anytime, anywhere, around the clock from managers, reception, waiters, chefs... bartenders... up to and including cleaning staff, gardeners, handymen, ......
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip:Veel ruimte
Mooi om te wandelen - langs de verschillende hotels via strand en aangelegde...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is unfriendly and considers a pejorative if no tip is against, so even the room is not cleaned properly if none is ready. They just forget the towels. Behind one they always talk bad about the guests, since my friend speaks Arabic he understood everything, there were comments like: “Son of a bitch” or “cheap meat” in the case of the ladies
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Date of stay: September 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Ohne Trinkgeld läuft hier nichts! Sommerferien in Ägypten meiden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very poor quality hotel, very old, requiring renovation although quite clean. The air conditioning is so old that it works like a tractor, you can't sleep next to it. The shower cubicle is so small that you can't lift your arms in it, equipped only with rain showers, which is annoying. First we got a room on the 3rd floor without a lift, the reception phone didn't work, the condition of the room was tragic. Then they changed our family room to two small rooms. Zero equipment in the room, they only give you 2 small bottles of water for the entire stay. Tragedy. The pools are quite ok, but the ones for children are very short-lived with long breaks. At 5 pm the pools for children are closed and only open at 10 am with a 2 hour break. The food is poor, there is almost nothing to eat at breakfast, lunches are similar, dinners are a bit better, but also nothing revolutionary. Almost no fruit, only melon and dates. No toast, no seafood, almost no cold cuts. Only soups and sometimes beef are edible, apart from that it's a disaster. Drinks are just a drink with alcohol without any additives. The internet works as if it didn't exist. This is probably the worst hotel I've ever been to. I won't return to this resort.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Shaban, Guest Services / Front Office at Shams Safaga Resort
Responded Sep 22, 2024
Dear Guest Thank you very much for your valued comment on Trip Avisor We appreciate very much that you share your impressions of your holidays at Shams safaga hotel . We will certainly look into your constructive comments, so we can address the shortcomings and take immediately the necessary actions for correction Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shams Safaga 20 - 27.4.2024 Arrival at the hotel at 8.30 a.m., wristbands at 10 a.m. and rooms after 10.30 a.m., main building 1-3 floors have a balcony, 4-5 without a balcony, 1 bottle of water upon arrival per person, then you can either drink from the barrels that are around the area or in the dining room or at the bar, 2 blocks of bungalows under repair, but this does not interfere with the course of the holiday at all (they are already finishing at this moment). Sunrise at 5:11 a.m. (now the time was changing at about 6:11 a.m.), at that time a lot of sunbeds were occupied on the beach (the clientele was older and they either get up early or they can't sleep 😀). As for the food, there was enough of everything and the choice was sufficient for us, of course there will be those who will pin and pin (everyone's business). Unfortunately, we don't use the pools, so I can't comment. Bar on the beach, sometimes something happened in the afternoon 😀 but otherwise ok. The sea, that's why we're here, the water is 24 degrees in the afternoon and 26 degrees in the afternoon, 42 and sometimes up to 49 degrees in the sun, 32-34 degrees in the shade. I bring a thermometer 😀. You don't need shoes for the water, there is wonderful fine sand, but you definitely need to go to the water. Snorkeling there is pleasant, I met a turtle, a lionfish, a moray eel, a moray eel and a lot of different fish. The wind was blowing all the time and the flag was still yellow. The sea went away but always came back, so great. Classic rooms, beds and bedside table, table with TV, wardrobe and safe, fridge, small shower, toilet, sink, mirror and hairdryer. The air conditioning smelled at first, but after reporting it, everything was fine. Only the curtains were full of mosquitoes, I recommend taking something to repel them. There were still small white flies on the beach, also unpleasant. The cleaning was also done without any problems, our Ahmed was always smiling, greeting and waving from a distance. Tip, it's up to everyone to say yes or no, but no one lends a hand here, but if you give, you might even have a better holiday, they want to make a better day for you. Next to the hotel, on the left, there are shops that stretch along the entire street, or there is the possibility to buy a little something at the hotel, it depends on what charms you. I have been here several times, the first time 10 years ago, the sea here is great. It's my opinion, but maybe it will help someone. I wish a wonderful holiday to whoever will be here in Shams Safaga 🐢💦🌞🐟🐠🪸 and I will definitely come back again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this beautiful resort in September with my family, and we had an amazing time! The staff were incredibly friendly, especially at the front desk, where they helped us plan our daily activities. The room was spacious and spotless, with an incredible view of the ocean. Housekeeping did a fantastic job of keeping everything clean and well-stocked throughout our stay. The pool area was well-maintained, and we enjoyed the variety of food offered at the on-site restaurant.
One small downside was the Wi-Fi, which was a bit slow at times, but it didn’t affect our overall experience. A special mention goes to the animation team, who kept the atmosphere lively and fun, especially Chief Adel Hamza, who was always entertaining.
Overall, I would highly recommend this hotel to families looking for a peaceful and relaxing holiday by the beach.
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Shaban, Guest Services / Front Office at Shams Safaga Resort
Responded Oct 1, 2024
Greetings from sunny shams safaga Many thanks that you posted a nice review on your recent vacation in shams safaga , we highly appreciate your warm comments in regards to our facilities, services and staff members. It is an honor for us to welcome our valued guests and our hotel team are working their skills out to provide them with an exclusive and supreme comfort. We look forward to welcoming you back in the near future. Your Hotel Management & Team
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My husband and I felt very comfortable in the hotel. We had a bungalow in the first row, right on the beach, wonderful! The room boy Ibrahim spoiled us every day with new towel creations and fresh flowers in the room. He cleaned everything very well and was always friendly. Our waiter in the restaurant was also very accommodating and always provided us with drinks. Unfortunately we don't know his name. The selection of food was varied and good, the morning omelettes were great! Everyone was always helpful and friendly. The sandy beach is great, the crystal clear water is incredible! We were able to relax very well in the hotel, the only thing we didn't need was the animation music on the beach for our taste and sometimes the constant inquiries from salespeople were a bit tiring. A larger "quiet zone" would be a suggestion for improvement. The massage department is also great, everything is clean and very competent. The price/performance ratio is great!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful, organized and quiet place, beautiful, landscaped gardens with large areas that make you relax and meditate, a beautiful, clean sandy beach paved with a gentle slope without the annoying rocks seen on most beaches, suitable for young people, comfortable for the elderly and safe for children, code games. Animation and sports activities Excellent and varied The workers are friendly Decent welcome, professional service providers Full attention from all individuals. The food tastes wonderful and varied It was a very wonderful experience
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip:قيمة متناسبة مع السعر بل تشعر أنك حصلت علي الاكثر.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is totally focused on the German market. The reception staff told us there may be 3 or 4 other English people staying. To that end we most definitely felt like second class guests especially in the way we were treated. Certainly the waiting staff were all over the other guests reserving tables for them, carrying their food etc etc. some were served different drinks in pint glasses rather than a plastic beaker. One man in particular wasn’t wearing a wrist band and they bent over to please him. He even got preferential treatment at meal times. It seemed to be the more you tipped them the more you got. I am not adverse to tipping but it was constant. On the upside our room cleaner was excellent. We had booked a beach bungalow with a lateral sea view. We got a bungalow facing the health spa. I spoke to reception they said to return at 1pm the following day and they would upgrade the room. I attended and got more excuses as to why they couldn’t give me what I paid for. I gave up. The food is quite monotonous and totally aimed at our Deutsch guests. There was always something to eat but it wasn’t something I looked forward to. I’ve never been a lover of cold chips no that we saw them often. The food at the beach bar was simple and always good. The beer is all served from a bottle and wasn’t cold the coke etc was the same. The upside was the beach and snorkelling this was a saving grace for this hotel. We had a relaxing week but wouldn’t return for all of the above plus other stuff but I won’t bore you with it all.
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Date of stay: December 2024Trip type: Traveled as a couple
Room Tip:Go to Sharm.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Shaban, Guest Services / Front Office at Shams Safaga Resort
Responded Dec 16, 2024
Greetings from sunny shams safaga Many thanks that you posted a nice review on your recent vacation in shams safaga , we highly appreciate your warm comments in regards to our facilities, But let me assure you that we do not differentiate in the way we treat hotel guests, but of course for permanent customers we provide additional services as a result of their repeated visits to the hotel. It is an honor for us to welcome our valued guests and our hotel team are working their skills out to provide them with an exclusive and supreme comfort. We look forward to welcoming you back in the near future. Your Hotel Management & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Mrs Pauladora
thanks for your interest in our hotel , with pleasure you can come for the beach use in our hotel , and we can also arrange the shuttle bus from the port , please contact us by mail for more information
thanks and kind regards
There are more places to choose from in the Safaga area.
PRICE RANGE
$59 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shams safaga hotel safaga, shams hotel safaga
LOCATION
EgyptRed Sea and SinaiSafaga
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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