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Serenity Makadi Heights

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Serenity Makadi Heights
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1,084 Reviews from our TripAdvisor Community

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Showing 442: English reviews
A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

Our stay at this hotel couldnt have been any better.  When we arrived our luggage was taken of us, we were given our room key and then we were given a mini tour of the hotel.  The first few days of the holiday we were on our own we didnt know what to do or expect but once the staff... More 

Helpful?
1 Thank A TripAdvisor Member
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Claire, We would like to thank you for the time you have taken to write your review regarding your recent stay here with us in Serenity Makadi Beach. It was a pleasure to host you both and a delight to read that you had enjoyed your stay with us - minus the problems with your rep. We would... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

فندق جميل ستاف راقي كل شي مريح هناك الاكوابارك البوفيه الانيمشن الغرف نظيفه كل شي ممتع الشاطئ صخري لكن ممكن تعمل سنوركلينج في الفندق ممتع جدا. Beutifull hotel every thing is great aquapark food room service animation teem ,rooky beach but snorkiling wonderfull.all staff are polite

Helpful?
1 Thank 3010dalia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

From the minute we arrived until we left we couldn't have felt more welcome. All the staff were friendly and helpful. The room was lovely with a fantastic walk in shower and very clean. The food was great with a good variety. The entertainment was fun. The complex itself was big but didn't feel it as everything was just a... More 

Helpful?
2 Thank JillyHutch
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Jill, We would like to thank you for the time you have taken to write your review. It is highly appreciated it was a pleasure to host you both on your recent vacation to our esteemed property. By writing your feedback you allow us the opportunity to ensure our highest level of services are being provided at all... More 

Cairo, Egypt
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Staff are so kind / helpful / and friendly to a great extent Aqua park & crazy river are amazing Luna park is a lot of fun for children and families (offering a free 1 hour each day) Food is very good, offering a lot of varieties with good taste. Room AC was not working as cold (only fan with... More 

Helpful?
Thank Hosfy
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Hosfy, It was a pleasure to host you and your family in your recent stay in Serenity Makadi Beach, it was a delight to read that you had enjoyed your stay and also the facilities in our sister hotel Serenity Fun City. Please kindly be informed all of your comments have been passed onto the relevant management. It... More 

Upton upon Severn, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

I returned on 1st November and had the most wonderful two weeks. I stayed with my husband in 2010 and 2011 but due to his ill health couldn't return before this year. It was like 'home from home' with a wonderful family atmosphere. Nothing was too much trouble - from getting in tomato juice for my evening Bloody Mary's to... More 

Helpful?
Thank JillT26
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mrs. Jill, It was a pleasure to host you and your family on your recent stay in Serenity, it is a pleasure to know that you still returned to Serenity Makadi Beach even after a few years. I was delighted to read that you enjoyed your return just as much as your previous stay and can only hope that... More 

Tallinn, Estonia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I was in Serenity Makadi Heights 10.11-17.11.I have been in many hotels in Cairo,Luxor and Hurghada.Serenity has been the best,Paradise in the middle of the desert.Nice rooms,silence,large and beautiful garden,friendly staff,aquapqrk,good food,performances every night,opportunity to drive the city and other places.I am sure,I,ll come back.

Helpful?
4 Thank 19612014
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Guest, It was a pleasure to host you on your recent vacation in Serenity Makadi Beach, we would like to thank you for the time you have taken to write your review. Receiving our guests valuable feedback allows us the opportunity to ensure that all of our services are be provided at the highest level of expectation. We would... More 

Bournemouth
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We went on the 4th Nov for a week in the sun to rest up & do as little as possible!! Weather of course was hot & sunny! Hotel was spacious and rather empty which to be honest suited us! Plenty of room around the pool area although we sunbathed at the beach every day. Nice wind breaks on the... More 

Helpful?
1 Thank cilla10
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Cilla, It was a pleasure to host you both on your recent stay at Serenity Makadi Heights it was such a delight to read that you had enjoyed your stay here with us. We would like to inform you that the time you have taken to write your review is highly appreciated as it gives us the opportunity... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I stayed with my friends from 6 Nov to 9 Nov .it was such wonderful accomodation.The hospitality was super.Big hotel has wide clean well organized rooms.The room service staff were very clean .Daily follow up from their operation manager asking guests about their requests.Food was tasty.Daily amusing entertainment at evening and also animation till sunset.Lot of activities done by the... More 

Helpful?
2 Thank Amira G
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mrs. Amira, It was a pleasure to host you and your family on your recent stay in Serenity Hotels and Resorts. We would like to seize this opportunity for choosing our esteemed property and for taking the time to write your review. Please kindly be informed that all of your comments have been passed onto the relevant manager and... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

This was our second visit this year to Serenity. We returned in October not only because we absolutely love this Hotel (lovely spacious rooms, large well kept grounds, beautiful beach with great snorkeling and good selection of well cooked and presented food) but also, and as importantly, FANTASTIC staff. Without exception everyone was so eager to please and helpful. Special... More 

Helpful?
4 Thank Jan H
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Jan and Steve, We would like to thank you for the time you have taken to write your review regarding your recent stay with us, it was a pleasure to welcome you both back once again and a pleasure to meet Carl. Please kindly be informed that your comments have been passed onto the management team and the acknowledgements... More 

Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 weeks ago via mobile

This is an honest review with unbiased opinion. We have just spent 2 weeks here and on most levels would say value for money very satisfied. For the positives firstly Terri from guest relations she was a God send without her I wouldn't have been happy but the fact she was there and sorted any issues made a massive difference.... More 

Helpful?
1 Thank Jack C
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Jack, We would like to thank you for posting your review regarding your recent stay with us in Serenity Makadi Beach. It was a pleasure to host you, Kelly and Taylor. I would like to take this opportunity to thank you for your honest feedback and comments as it allows us the chance to ensure that all of our... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Serenity Beach Resort is located on the west banks of the Red Sea, built in Moroccan style. Opened in January 2007, this spacious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, it is located directly on the Red Sea situated on its own wide beach 320m, offering spectacular views over the turquoise water and an amazing experience of a luxury life style, combined with the warmth of true Egyptian hospitality. The rooms are divided into five wings 17 clusters of 2-3 floors. You can simply relax on the hotel's beach or one of the spectacular 7 swimming pools. The resort has every possible feature to make your stay enjoyable by offering a wide range of safari and diving trips. ... more   less 

Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: $54 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Makadi Heights 5*
Number of rooms: 551
Reservation Options:
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay
Hotel Style:
#1 Best Value Hotel in Makadi Bay
#6 Top resorts Hotel in Makadi Bay
#6 Spa Hotel in Makadi Bay
#8 On the Beach Hotel in Makadi Bay
#8 Family Hotel in Makadi Bay
#10 Luxury Hotel in Makadi Bay
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Questions & Answers

Here's what travelers have asked, with answers from Serenity Makadi Heights staff and other travelers.
97 questions
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Canterbury, United Kingdom

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Questions? Get answers from Serenity Makadi Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“avoid room # 3033 & 3037 & whole D2 building.”
 of 5 bubbles Hosfy, 1 week ago | Read review
“Rooms down by the salt water pool are quiet if you don't mind a walk to the reataurants”
 of 5 bubbles JillT26, 1 week ago | Read review
“We had room 1278,very good!I would not want to stay in main-building.”
 of 5 bubbles 19612014, 2 weeks ago | Read review
“We upgraded to a suite. Room 3203. It was lovely and quiet and the sun was on the balcony in the morning.”
 of 5 bubbles 273janh, 3 weeks ago | Read review
“Book a la Carte especially The Mexican night!!”
 of 5 bubbles 106jezza, Oct 21, 2016 | Read review
5 of 5
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