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Serenity Makadi Heights

Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
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1,002 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Tamworth, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will start with the bad, because the list is small and that is its location. Makadi bay is just hotels with little or nothing around. Hurghada is about 30 mins in a taxi. the hotel is also on a bit of a hill, Right now for the other stuff. Terri in guest relations ( and her assistant) is excellent... More 

Helpful?
2 Thank MonkeysOnTour
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Alan, Steve, Jordan and Tony! Thank you for taking the time to write your review regarding your recent stay it is a pleasure to read that you enjoyed your stay just as much as we enjoyed hosting you here in Serenity Makadi Beach. We are always striving to provide a service that leaves our guests 100% satisfied and... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just came back from here and can't fault the place. Staff are really nice,friendly and helpful. All inc is exactly that. Room spacious and cleaned everyday. Food is great,Something for everyone. Great clean pools. Keeping our room later was not a prob. Nothing was too much trouble for them at all. Internet very good. Entertainment every night. Transfers took 25... More 

Helpful?
3 Thank Debbie H
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Debbie, The time you have taken to write your review is highly appreciated and we thank you. As a hotel we are always striving to provide a 100% satisfaction rate with our services and I was delighted to read that we had done this successfully with yourselves. We hope we would have the privilege of welcoming you once... More 

England
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We are here now. Having a wonderful time, more English people need to visit, it's safe. Food is fabulous staff are wonderful and can't do enough for you. Guest relations Terii, well there is only one thing to say, she is like your fairy godmother, you ask and it happens. Thank you for making my birthday such a fabulous day... More 

Helpful?
5 Thank MrsJH667
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mrs. Halliley, It was a pleasure to host you, Steve and Scott in Serenity Makadi Heights, it is a great delight to read that you have enjoyed your stay here with us. We would like to thank you for taking the time to write your opinions on your most recent stay and would like to assure you that all... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We came here for a 10 day standard all inclusive family holiday and we thoroughly enjoyed it. Firstly, the whole outlook of the resort is beautiful, packed with pretty palm trees, salty blue pools, some overlooking the Red Sea, regularly maintained by the hard-working staff. We were very impressed with the hospitality from the beginning where we were greeted with... More 

Helpful?
3 Thank Thewunderlust
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. and Mrs. Thapa and the 5 lovely sisters, Thank you for your comments and for taking the time to write your opinions on your recent stay here with us it is greatly appreciated. It was a pleasure to read that you enjoyed your stay and that it was problem free, we as a hotel are always striving to... More 

Chingford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Fantastic holiday for 10 days perfect for couples and families. Huge selection of pools as well as use of the aqua park in fun city which is a 2 minute walk over to opposite hotel. Well maintained, very good choice of food every day and nite and variety of entertainment. Staff very helpful and friendly, especially our towel guy Ali... More 

Helpful?
2 Thank JadeMoosh
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Jade, Thank you for taking the time to write your review regarding your recent stay with us in Serenity Makadi Beach, it was a pleasure to read that you enjoyed your stay. I have passed all of your positive comments onto the relevant manager. Please be assured we are always striving to provide 100% satsifaction rate with our... More 

Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2016

Deat all.i found the best hotel for our family with aquapark ,great food,stuff and..relaxing. We arrived in 10 of april, honestly,cant wait next vacation to come back. Perfect stuff,food-fruits,sweets,meat,fish. Coffe,hot chocolate,wine,beer. All what ever we whan t. Pools, sea, weather,greens. Thanks Nastya, gypsi girl Sardolina, from guest servise, it was nice talk with them. We will back in a few... More 

Helpful?
2 Thank esmeralda902016
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Esmeralda, It was a pleasure to host you in our Serenity Makadi Beach, thank you for taking the time to write your review about your recent experience here with us. It was a delight to read that you enjoyed your stay with us and are looking to return it would be a pleasure to host you, here with... More 

Milan, Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2016

We went there for NYE of 2016, 3 young women for a fabulous holiday and that is just what we got! The hotel facilities were very much to our liking,very comfortable and spacious hotel room, the restaurants had amazing food and plenty of pools spread in the huge premises of the hotel, including warm water pool-cool! The beautifully attended gardens... More 

Helpful?
2 Thank AnDa_Petre
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Petre, Here at Serenity Makadi Beach we are always striving to ensure that we provide our guests with the highest level of service and strive to provide 100% satisfaction. I am glad to read that overall you enjoyed your stay here with us in Serenity Makadi Beach in the month of December/January. Regarding the New Years Eve party,... More 

Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2016

My husband and I had an amazing week at the Serenity Hotel! After a stressful house move we really needed a week away and I'm so glad we booked here! The hotel itself was beautiful - impeccably clean and well maintained. We were greeted really well and check in was so easy. Our bags were taken to our villa on... More 

Helpful?
3 Thank dawnmaltwood
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Dawny, It was such a pleasure to read that you enjoyed your recent stay with us in Serenity Beach Resort. We thank you for taking the time to write your review and opinions regarding that stay. All of your comments have been passed on to the individuals and their managers. It would be delightful to see you back with... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2016

Dearest Teri, Hope you are well,here as promised is my very overdue review! Thanks for all your care and affection. I had a brilliant time! Annette McDowall xx This is a VERY late but much needed review of my visit to the Serenity hotel last year over Christmas and New Year! I haven't been very well so far this year,which... More 

Helpful?
1 Thank Annette M
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Annette, I am sorry to hear that you have been unwell I hope that you are better now. We thank you for taking the time to write your review about your stay and I am glad that you enjoyed your holiday. All of your comments have been passed on to the relevant person/team. Including all the Animation which... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016

Just returned from a week at the Serenity and, as a solo traveller, it was fantastic. Staff amazing, totally looked after at the Relax Pool, especially liquid refreshment! Room immaculate, as were the gardens and outside areas, food good and plentiful and nothing was too much trouble for anyone. Such a shame so few people are travelling to Egypt at... More 

Helpful?
1 Thank Debbie B
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Debbie, It was lovely to read that you have enjoyed your stay with us here at Serenity Makadi Beach, please know that it is highly appreciated of you to take the time to write your opinions and feedback. We are always looking to serve 100% to our guests and provide 100% satisfaction. We hope we have the opportunity... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Serenity Beach Resort is located on the west banks of the Red Sea, built in Moroccan style. Opened in January 2007, this spacious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, it is located directly on the Red Sea situated on its own wide beach 320m, offering spectacular views over the turquoise water and an amazing experience of a luxury life style, combined with the warmth of true Egyptian hospitality. The rooms are divided into five wings 17 clusters of 2-3 floors. You can simply relax on the hotel's beach or one of the spectacular 7 swimming pools. The resort has every possible feature to make your stay enjoyable by offering a wide range of safari and diving trips. ... more   less 

Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: $50 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Makadi Heights 5*
Number of rooms: 551
Reservation Options:
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay
Hotel Style:
#5 Top resorts Hotel in Makadi Bay
#7 Family Hotel in Makadi Bay
#7 Spa Hotel in Makadi Bay
#9 On the Beach Hotel in Makadi Bay
#12 Luxury Hotel in Makadi Bay
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