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Serenity Makadi Heights

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Serenity Makadi Heights
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1,020 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Sutton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family, boyfriend and I just got back from Hurghada, and what an incredible holiday we had! We have been to Sharm the past 3 years but due to flights not going there at the moment we ended up making the decision to go to Hurghada instead. What a great decision we made! We stayed at the Serenity Makadi Beach... More 

Helpful?
3 Thank sophiegeorge2016
Sutton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just returned from one of the best holidays we have had 😎 Where to begin from arrival at reception we were greeted by friendly staff on our late evening check in with a welcome drink and shown to our lovely room with fab view of the beach and amazing sea view curiosity of guest relations Teri who replied to all... More 

Helpful?
2 Thank TraceyTrout
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my friend stayed here for 10 days, the hotel is stunning and the staff couldn't of been more helpful, the man who cleaned our room each day lined up our toiletries and just went above and beyond anything I'd ever seen before. Sitting at the pool, no sooner your drink is empty they would bring you another one,... More 

Helpful?
3 Thank Nicola T
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Nicola, We would like to thank you for taking the time to write your review regarding your recent stay in Serenity Hotels and Resorts. It was a pleasure to host you and a delight to read that you have enjoyed your stay with us, receiving your feedback and opinions helps us to ensure we are always providing a... More 

Sutton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from a two week stay were do i start fab fab fab ,staff great special mentions for pool staff Mahmoud Enan and Ahmed Sahat the best then there was Terry guest relations thanks for looking out for us, and Ismail Aboo at the bar . The hotel is so beautiful great beach Mohamed max on the pier(good man)... More 

Helpful?
3 Thank markpaice
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mark, It was such a pleasure to host you and the family in Serenity Hotels and Resorts, we would like to thank you for taking the time to write your review. It is a delight to read that you had enjoyed your stay just as much as we enjoyed hosting you. Providing 100% satisfaction is our main goal so... More 

Canterbury, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Reluctantly returned yesterday from a ten day break with my eight year old son. Having worked as cabin crew for Virgin Atlantic, I've been privileged enough to have stayed in some pretty amazing hotels, though I have to say quite honestly that Serenity Makadi Beach is as good, if not better than any I've encountered. Upon arrival we were "golf... More 

Helpful?
8 Thank Louise V
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Louise and Will, Many thanks for taking the time to write your review regarding your recent stay here with us in Serenity Hotels and Resorts. It was a pleasure to host you and William and I am delighted to read that you have enjoyed your stay with us. As a hotel we are always striving to ensure we provide... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have just come back from a ten day holiday to Serenity Beach in Makadi Bay. Originally we were booked to go to Tia Heights but changed our hotel due to reading some appalling reviews and am so glad we did. Serenity was a really lovely hotel. We had a stress free check in and Teri the guest relations manager... More 

Helpful?
3 Thank maddie718
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Maddie, Thank you for taking the time to write you review regarding your recent stay here with us. I am very happy to read that you have enjoyed your stay here. We are always striving to ensure we provide a service of 100% satisfaction in Serenity Hotels and Resorts and it was a delight to read that we have... More 

Tonsberg, Norway
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

If you are going in to the city it will cost you 300 le. The food is midiocre at best. Same food everyday. Ive been to egypt 8 times and this is a place I wont go back to. One last thing free wifi doesent exist. You gotta pay for a ok line. The positiv the animation team doing their... More 

Helpful?
1 Thank Jonas B
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Jonas B, We thank you for taking the time to write your review on your recent stay. It is a disappointment to read that you had not enjoyed your stay with us. Your opinions and feedback helps us as a hotel to ensure we are always providing a service to our guests expectations, this is why we also... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 3 weeks, and found it absolutely stunning! The reception was magnificent and the rooms were spacious and very smart, even the beds were extremely comfy! As we stayed for so long, we were able to watch the evening shows most nights and each one was spectacular, our favourite being the oriental dance show! We... More 

Helpful?
2 Thank Grace g
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Miss Grace, It was a pleasure tho host you both here for the 3 weeks and it is a delight to read that you had enjoyed your stay. I have passed all of your comments onto the relevant manager. As your feedback helps us to ensure we are always providing the highest level of service and not only meeting... More 

Jeddah, Saudi Arabia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

One of the best hotel I seen in Egypt. You will feel that you don not need to go outside the hotel for one week. Activity every time morning and evening Aqua park very good. Food is nice The price or value of the hotel is fantastic. For sure I will try this hotel again in my next visit to... More 

Helpful?
2 Thank osamanour
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Osama, We would like to thank you for taking the time to write your review regarding your recent stay in our esteemed property Serenity Makadi Beach. It was a pleasure to host you and your family. I am pleased to read that you had enjoyed your stay with us and faced no problems or downfalls. We hope that... More 

Tamworth, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 20, 2016

I will start with the bad, because the list is small and that is its location. Makadi bay is just hotels with little or nothing around. Hurghada is about 30 mins in a taxi. the hotel is also on a bit of a hill, Right now for the other stuff. Terri in guest relations ( and her assistant) is excellent... More 

Helpful?
3 Thank MonkeysOnTour
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Alan, Steve, Jordan and Tony! Thank you for taking the time to write your review regarding your recent stay it is a pleasure to read that you enjoyed your stay just as much as we enjoyed hosting you here in Serenity Makadi Beach. We are always striving to provide a service that leaves our guests 100% satisfied and... More 

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Beach (24)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Serenity Beach Resort is located on the west banks of the Red Sea, built in Moroccan style. Opened in January 2007, this spacious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, it is located directly on the Red Sea situated on its own wide beach 320m, offering spectacular views over the turquoise water and an amazing experience of a luxury life style, combined with the warmth of true Egyptian hospitality. The rooms are divided into five wings 17 clusters of 2-3 floors. You can simply relax on the hotel's beach or one of the spectacular 7 swimming pools. The resort has every possible feature to make your stay enjoyable by offering a wide range of safari and diving trips. ... more   less 

Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: $57 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Makadi Heights 5*
Number of rooms: 551
Reservation Options:
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay
Hotel Style:
#6 Top resorts Hotel in Makadi Bay
#7 Spa Hotel in Makadi Bay
#7 Family Hotel in Makadi Bay
#9 On the Beach Hotel in Makadi Bay
#11 Luxury Hotel in Makadi Bay
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