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This seaside hotel is the best choice for modern accommodation near the Red Sea in Egypt. Located in close proximity to the beach, with access to a private beach through a complimentary shuttle service. As a Lemon & Soul branded hotel, you can expect to be welcomed by fun yellow and green colored decorations upon your arrival. The scent of citrus fruits permeates the lobby, and the lemon inspired artwork in the rooms and public spaces is likely to bring a smile to your face. The facilities include a spa, allowing you the ability to book relaxing and serene treatments during your holiday. Hotel guests also have access to the Labranda Promenade, located between Labranda Royal Makadi and Labranda Club Makadi, which offers an amazing array of dining outlets with a choice of food for everyone.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Modern
Languages Spoken
English, Russian, Arabic, German
Location
Hurghada 1 34 Km, Hurghada-Safaga Road, Makadi Bay, Hurghada 1960212 Egypt
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The Lemon and Soul Makadi Garden Hotel offers a vibrant atmosphere and engaging entertainment, which guests find particularly delightful, although the repetitiveness of the music has been noted. While travelers appreciate the hotel's cleanliness, well-maintained rooms, and the efficient shuttle service, some have raised concerns about noise and the occasional pestering staff member. Room experiences are varied, with comfort being praised but poor soundproofing and a sense of datedness drawing criticism.
The value proposition of the hotel is debated, as some guests deem it affordable while others caution about hidden costs. The service is generally commended for being friendly, yet appears to be influenced by tipping practices.
Atmosphere
Lively
Rooms
Basic
Value
Affordable
Cleanliness
Meticulous
Service
Friendly
Amenities
Underwhelming
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What the place lacked in comfort, the staff more than made up for with their excellent service. It’s true what they say—a place is only as good as its people. This couldn’t be more evident at Lemon and Soul.
The Good:
My 9-year-old daughter and I were continuously warmly welcomed by the hotel personnel, especially the bar and restaurant staff and the shuttle service team. She absolutely loved the playful attention and the consistently outstanding service from morning to night.
A special mention goes to Torres, who is doing an incredible job with entertainment and activities by the pool. His ability to light up the atmosphere single-handedly was impressive. In fact, he was the highlight of our holiday—so much so that my daughter excitedly shared stories about him with her class on the very first day back. He’s also part of an engaged entertainment team hosting nightly shows at the amphitheater in the neighboring hotel - much recommended!
The beautiful gardens, heated pool, small but pleasant beach, charming towel art by Ahmed and the cleaning team, and the overall good vibe of the place also stood out.
The Not-So-Good:
Unfortunately, the noise was a significant issue. Despite being located away from the shoreline hotels, the lack of sound isolation made it incredibly noisy. While the reception kindly moved us from a pool view to a garden view room, I still struggled to sleep due to noise from the neighboring hotel’s entertainment until late and early morning construction work that began at 7 a.m. daily.
Another downside was the lack of access to beach activities, which were only available at an additional cost. Additionally, the beach had a general shortage of sunbeds, which was inconvenient. A lot of smokers by the pool which could easily be solved by creating a "non-smoking corner".
Finally, I had a disappointing experience with the reception when I thought I had lost my room key. Rather than meeting empathy or an action plan, I was simply told there would be an "extra charge." Thankfully, the key was in my room, and I had just locked myself out, but the initial response left a poor impression.
All in all a heartfelt and nice vacation, thanks to the great work and warmth of the staff.
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Date of stay: December 2024
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Owner at Lemon and Soul Makadi Garden
Responded Jan 6, 2025
Dear Valued Guest, Thank you for sharing such a detailed and thoughtful review of your stay at out hotel Lemon and Soul Makadi Garden. We are delighted to hear that you and your daughter had a wonderful time, and we deeply appreciate your kind words about our team. We’ll be sure to pass on your special mention to Torres and the entertainment team—they will be thrilled to hear they made such a lasting impression! It’s wonderful to know that the warmth and attentiveness of our staff, from the bar and restaurant teams to the shuttle service, helped make your stay more enjoyable. We believe in the power of hospitality, and it’s incredibly rewarding to know that you felt welcomed and cared for throughout your visit. Your compliments regarding our gardens, heated pool, beach, and housekeeping efforts are much appreciated, and we are glad that the overall ambiance added to your vacation experience. We also sincerely apologize for the aspects that did not meet your expectations. We understand how disruptive noise can be, and we’re sorry to hear that it affected your rest during your stay. We are actively exploring ways to minimize disturbances from nearby entertainment and construction to ensure a more peaceful environment for all guests. We are also reviewing the availability of sunbeds and considering the introduction of a designated non-smoking area by the pool to accommodate all preferences. We are also sorry to hear that your experience with the reception fell short of the standard you should expect. Please know that we will address this internally to ensure that all team members approach such situations with greater empathy and a solution-oriented mindset. Your feedback on this is invaluable, and we’ll take steps to improve this aspect of our service. Once again, thank you for your kind words and constructive feedback. We’re thrilled that, despite the challenges, you were still able to have a heartfelt and memorable vacation. We hope to welcome you and your daughter back in the future, where we can strive to provide you with an even better experience. Best regards, Ahmed Roushdy Cluster Hotel Manager and the entire Team.
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Really nice and welcoming hotel, very friendly, helpful and helpful staff, in Egypt tipping is in demand and here they give more than willingly, especially for those who clean the room who really does a job done well. Thanks to the legendary Ragab for treating us in a great way and making us find the room always perfect. November is an enjoyable month, the only flaw is that the daylight hours are winter, but it balances with the very affordable price. The cuisine is very good provided you prefer local dishes. The pool is very cold and has no chlorine, so it is really nice, the bar service is always available and well served.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Booked resort on Expedia as offered good value and reviews were fair.
After a two week vacation, I would highly recommend the food and culinary team they were totally amazing. Varied food each night, including a Bedouin themed evening. Themed nights include Thai, German,
The rooms are clean and comfortable with air conditioning an in room safe, mini bar and tea and coffee facilities.
You get to use the alcarte restaurants on site once in a week, we selected the Indian and Asian evenings.
For Christmas Eve they had an awesome street festival of food.
There is Free WiFi at the Pool Bar and Reception.
There is a shuttle bus that runs to the beach from 07:00 to past midnight every 30 minutes we called it the tuk tuk party bus as was always entertaining with great music in a party atmosphere.
The few negatives.
The Pools in Lemon and Soul are not heated, not a big issue as the Sea is warmer.
There is a sales team each day that are very painful, once you tell them you have booked on get my guide they leave you alone, is far better value for excursions.
There is no daily entertainment programme at Lemon and Soul however a dude called Moo is always around and positive.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip:Use Get My Guide for any excursions much better value. Luxor and a snorkelling trip to the Red...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Owner at Lemon and Soul Makadi Garden
Responded Dec 27, 2023
Dear Guest, We would like to thank you for staying at Lemon and Soul and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay and especially liked the food, the rooms, the cleanliness and the staff! We will take action regarding the Sellers, the entertainment and the Pools! We are looking forward to welcoming you again on your future holidays. Yours sincerely, Hedi Ben Aissa, CEO Of MPE Hotels And the entire team
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We ended up at the lemon and soul hotel by accident, there were no vouchers for our favorite hotel Labranda Royal, we were afraid that it would be inconvenient and far away to get to the beach, as it was the second line. In fact, a shuttle bus runs constantly and takes you directly to the beach, and in the evenings to the promenade with a la Card restaurants and a theater. It is very very small and cozy, the whole area is well-groomed and landscaped. The hotel rooms are small, but clean and in good repair. The hotel has several bars and one “Roof bar” with a beautiful view of the sunsets. The food is not very varied, but everything is delicious, we went to the Mango festival once, it was very beautiful and tasty. In the evenings, every day we visited the amphitheater with evening shows - everything was at a professional level, it was very interesting and beautiful. We went to the disco on the beach several times and really enjoyed it. We would love to go to this hotel again
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've no idea where the reviewers with positive reviews have been staying,but it certainly wasn't the same lemon and soul makadi bay as the we stayed in, booked through Love Holidays.
Love Holidays sold me a 4*hotel, boasting 18 bars and restaurants with 5+ pools.
What we got was nothing more than a 2* with 1 restaurant, 1 pool and 1 "bar ", which was only a small poolside shack.
We learned that the hotel has a sister hotel, and that was where all the other bars and restaurants are. However, in order to enjoy such pleasantries, you have to pay €19pppd, and you have to be off the premises by sundown. None of this information was included in any of the holiday adverts: we wouldn't have booked it had we been aware of this.
The "beach" it boasts is more true if described as "there are sun loungers resting on builders yard sand, with a pitiful snack bar serving cold pizza and burger, and a bar that doesn't serve wine".
Yes, it seriously is THAT bad.
The room... well, you can look at the photos attached. One might ask why we didn't ask for another room. The answer is simple: we got talking to other English tourists who were on their 2nd and 3rd rooms. From this I gathered that all the rooms must have been similar.
We also found that, rather than tipping for a good service etc, it is more like if you DON'T tip, you don't get the service. And I'm talking about things like toilet roll, coffee, tea, milk and handwash.
The shuttle service "bus" was very reliable, although the golf cart is the more comfortable one, as opposed to the van.
It is really nice to see that they grow lots of their own vegetables that are served in the restaurant.
The lobby decor is bright and welcoming.
The gardens are well cared for.
I've made a complaint to trading standards about this, because what Love Holidays are selling, is most definitely not what you get. This is on going.
Trip was October 24
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Owner at Lemon and Soul Makadi Garden
Responded Jan 18, 2025
Dear valued guest, We would like to thank you for taking time to share your valued feedback with us. Regarding your shared review, we would like to apologize that we did not exceed your expectation of a dazzling holiday. Concerning 4 stars hotel, we would like to clarify that as per the hotel`s fact sheets and the information which is shared to all the travel agencies and tour operators in advance Lemon& Soul Makadi Garden is a 3 stars hotel. Also, we would like to note that your review had been shared to all the concerning departments in order to check and to take the proper actions. We assure you that your valuable comments will be taken into consideration and would welcome the chance to serve you in any future holiday. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
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We just returned from a week at Lemon and Soul in Makadi Bay and were very pleasantly surprised by our experience.
Knowing that we'd booked a more 'budget friendly' hotel, we were unsure what to expect and thought we might see some flaws but in all honesty, I don't think there was anything we missed in this hotel than if we'd upgraded to another hotel.
The hotel reception staff are all very friendly and welcoming - on one evening my partner was quite unwell and we'd been left without toilet roll. One of the reception staff disappeared running corner to corner of the hotel to find some and (quite literally) ran back to me with 2 rolls. I didn't catch your name, but you can't understand how much this was appreciated!
The pool area was good, with plenty of bed spaces (although these are regularly "taken" from early morning, the pool staff go out of their way to find single beds and combine them for you), the bar is well stocked with local options and plenty of water and the staff happy to help.
The room, albeit basic, was clean and the 2 beds pushed together to make a 'double' was huge, so much so our kingsize bed at home seems like sleeping too close 🤣 The only minor comment is on the aircon in our room, which was quite loud and clunky - I suspect it is just in need of a service as it did work (thankfully!) and after the first night I was used to the sound so it didn't disturb me.
The restaurant and food was good, the selection was not huge but was good quality and there were different options every day. It was great to see a management presence making sure everything was running smoothly and the kitchen staff made sure once something ran out, it was quickly replaced. As long as you're not very picky, expecting a beige menu (chips/burgers/pizzas) and have an open mind about trying different things, you will find something to eat. A particular shout-out to Ahmed on the bar in the restaurant - constantly busy and I feel he is overlooked in his role, but was fantastic! We didn't use our A La Carte voucher on the basis of my partner being unwell, so can't comment on that.
The beach area is good, the pizza served at the beach hut was tasty and the shuttle/transfer was great - our original intention had been to walk down but when we realised how hot it was, the shuttle became our best friend!
I can't comment much on the entertainment as we didn't partake in any activities or the evening entertainment (and we were happy with how quiet the hotel was on an evening, as we'd come for a relaxing break!) however the young man leading aqua aerobics seemed to do a great job. On the Bedouin night, there were 2 dancers outside the restaurant who were incredible, I would've fallen down after 3 spins and they kept it going for about 10 minutes!
All in all, as long as you're reasonable in your expectations, you won't be let down by this hotel. We'd definitely return.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Owner at Lemon and Soul Makadi Garden
Responded Sep 20, 2024
Dear valued guest, Thank you for taking the time to review us on TripAdvisor. We are glad to know that you enjoyed your stay at Lemon& Soul Makadi and that you have nice memories about our hotel, our team and our services. Our guests’ appreciation and acknowledgment is our greatest reward and encourages us to maintain the standard of our services. Thanks again for your nice words and hope to see you soon at Lemon& Soul Makadi. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
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The property has a good size, equipped with swimming pool, spa and buffet restaurant. I found both the outdoor and indoor spaces very clean, although in personal opinion very annoying the scent in the reception area. To get to the sea you use a very efficient electric shuttle that takes you to the beach in 5 min. Unfortunately it does not have any wharf so access to the sea (essential in the Red Sea) does not make it possible to see its wonders. The only existing wharf is of the resort a few meters but that prohibits access to those who are not of the structure except for a fee (to us they asked € 30.00 per day for 4 people)! Third time in Egypt but first in Hurghada, for my taste really too much wind and much colder water than in other areas visited (I always go for the November 1st bridge) Now I turn to the sore notes: the food really a disaster (shame, scald, and repetitive) even the desserts always the same... I think so much was proposed in the space of a couple of days. Night often disturbed by rude customers in the grip of alcohol fumes... (Italians in the structure there were very few) more affluence from eastern countries. Reception staff rude and without empathy, English little understood. I commend the restaurant staff for kindness and helpfulness Would not stay there again and would not recommend
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Date of stay: November 2024
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Trip type: Traveled with family
Room Tip:Non adatto per chi desidera vedere le bellezze marine e per chi cerca cibo accettabile
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is well arranged , well-treed but a little old. It is located outside everything , from the beach (you can reach it by a shuttle every half hour ) , other hotels and shops . There is just a small shop for clothes , cigarettes, and trinkets as well as an ATM . The staff is available enough to help you especially if you tip them. The restaurant is average , it's kind of always the same especially for desserts . The rooms are quite clean and the bedding is of good quality but they are poorly soundproofed especially as the Germans are far from discreet and respectful. The pool is nice , you are offered a towel in exchange for the card that is given to you on arrival .
You can book your excursions with your tour operator on site , do not hesitate to negotiate the rates . Cairo excursion is very long 7h30 drive to go but worth the detour , made there by private bus which saves you some time , more comfortable and you have a private guide with you but more expensive For luxor it's closer you have to do it it's magic, like asking for a private bus. It would be a shame to go to Egypt and not do and not make the pyramids and the valley of kings .. For the one in Orange Bay you have two swimming spots in snorkel masks (we can lend them to you ) beautiful and resting on a beach arranged. No need to change your money into local currency everyone take the euros , plan enough money for your trip and enough small change because we often have the hand in the pocket .
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Experienced New Year's Eve at Labranda Hotels. A dinner for no less than 2000 people. Really well organised. A week later another festival, white dress festival, again perfectly organized. Lunch is served at the beach. You have to take a shuttle bus (runs every half hour) travel time +/- 4 minutes, with an enthusiastic driver to another location belonging to the Labranda Chain. Breakfast, lunch and dinner buffet style. Dinner every evening with a different theme. Bedouin evening outside was also an experience, the second week a little colder due to the wind. (tip: bring a warm sweater or cardigan) There is an attempt to sell you an activity. Both at the hotel and on the beach. But if you weren't interested, they moved on. We did not experience it as irritating. The pool was very cold. The temperature outside was 24 degrees and the water was supposed to be 20 degrees, but it seemed much colder.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Neem wel warme kleding mee voor de avond. Koelt toch snel af. (Eind dec-Jan)
Neem voldoende...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the evening there was a barbecue outside. The cook at the barbecue felt it necessary to load the two Muslim women standing in front of me with fish. One a plate with more than 10 pieces of fish. The second with 2 plates with more than 10 pieces of fish per plate. The other tourists each got one or 2 pieces of fish per plate!!! This operation caused me to wait more than 5 minutes for a portion of fish in the cold and then eventually put my plate back without any fish. This is illegal!!! De animatie in het hotel lemon and soul was minimaal! je kon echter naar de zee gaan met een busje en daar was meer animatie met animators die wel hun taak goed deden. Het eten was goed en de meeste bedienden van het hotel waren vriendelijk, zeker de persoon die de kamer steeds proper maakte en de bedden in orde bracht. Een dikke pluim voor deze man! de accomodatie heeft veel groen, wat prettig aanvoelt
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: een kok gaf islamitische vrouwen een bord vol vis en de andere toeristen slechts een of 2...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Owner at Lemon and Soul Makadi Garden
Responded Feb 9, 2024
Dear valued guest, We would like to thank you for taking time to review your stay with us. And we would like to inform you that your comment will be delivered to our Kitchen department in order to check and to take the right action Once again , thank you for your informative review and hope to see you again very soon. Yours sincerely, Hedi Ben Aissa CEO of MPE Hotels and the entire team
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Enschede, The Netherlands26 contributions11 helpful votes
Gin tonic and cocktails available at the beach including very good service. They also serve at the beach. Food truck with fresh pizza, oasta and burgers. You can't snorkel from the beach. You have to go by boat or swim to thev pier from the neighbour hotel (you can't go from that piercinto the water you'l then gave to pay. It is quiet during the night.
There are more places to choose from in the Makadi Bay area.
PRICE RANGE
$50 - $93 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Labranda Garden Makadi
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
281
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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