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Serenity Fun City

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Traveler (5584)
Pool & Beach (854)
Room & Suite (474)
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About

#7 of 16 resorts in Makadi Bay
Location
4.2
Cleanliness
4.0
Service
4.4
Value
4.3
2023 Travelers' Choice Best of the Best
The Serenity Fun City is a 8-minute walk from the beach and located on the west bank of the Red Sea in the area of Makadi Bay. One of the most striking features is the Theme Park, a unique amusement park in the Red Sea Region, including the Aqua Park with a variety of water slides and pools for all age ranges, Luna park with various games, kids club, children's playgrounds, video games room and 6D cinema.. This Resort offers a main buffet restaurant and 5 a la carte restaurants - Italian, Asian, Oriental, Sea food menu, food court and 4 large bars either in the lobby or at the swimming pools with an aqua park view
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Diving
Game room
Babysitting
Parking
Wifi
Lazy river
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Russian, Arabic, German
4.5
4,137 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Serenity Fun City stands out for its exceptional staff service, with guests frequently commending the team's friendliness and professionalism. While the rooms are celebrated for their cleanliness and spaciousness, there's a consensus that they could benefit from modernization. The hotel's atmosphere and amenities, including the water park and Luna Park, contribute to an engaging stay, although some visitors mention the pools could be warmer. Views on the hotel's value and location diverge, with some guests lauding the picturesque setting and others pointing out the isolated position and extra charges.
Location
Picturesque
Atmosphere
Lively
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Abundant
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4137Reviews1563Q+A100Room tips
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Joanne P wrote a review Today
2 contributions
Just got back from a lovely week at serenity fun city. Everything has been great from start to finish. Before we went we had an email to say that building work may be heard due to renovations. This never impacted our stay at all, never heard any work going on other than near the waterslides. On arrival we were greeted by staff with mocktails and told our room had been upgraded. The room was very spacious with a separate bedroom for my children. The bathroom was fine, the grout a bit tatty, but we’re only in there for a shower and it was clean and spacious. My children aged 15 and 12 have enjoyed the waterslides, joined in with waterpolo, table tennis and a pool party. The spa is lovely, I enjoyed the coconut scrub and massages. My husband had a massage, beard trim, manicure and pedicure. We never bothered with an a la carte restaurant, the main restaurant has lots of choice for everyone at breakfast, lunch and dinner. The chef making omelettes at breakfast was great and the waiters are all very friendly. I always like to try different foods, really liked the Egyptian moussaka! The pool restaurant for snack type foods was good with choice of wraps, burgers, kebabs, pizza and salads. Hassan bringing drinks round the pool was very friendly and always smiling. The lifeguard always had towels out on sun loungers ready for us in a morning in a spot he’d noticed we had chosen on our first day. The lobby bar staff were also very friendly and make really good cups of coffee. It was nice to sit in that area and relax for a bit. The entertainment staff were always informing you what activities were on, the dance shows at night were good, our favourite was the Colombian dance show. There’s a bus to the beach but it’s only a very short walk, there were lots of sun loungers, but we spent most of our time round the pool. Quite a few people snorkelling off the jetty and saw a group getting ready to go diving. Not a great many rides at Luna Park and but we didn’t pick the hotel for that and my 2 boys enjoyed the music express and flying swings before going for our evening meal. There’s lots of people trying to sell boat trips, quad biking, oils, beauty treatments and spa treatments. They were always polite even when we said no! We did go on a boat trip to orange bay though. Thanks to Dasha who let us keep our room an extra 3.5 hours before we got collected to go back ti the airport. Our first experience in Egypt has been great. Thanks to all at Serenity Fun City
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mohamed M wrote a review Yesterday
1 contribution
Everything was perfect, I loved the place so much the service, the hygiene, the facilities and most importantly the amazing receptionists … I’d like to thank Mr. Ahmed abd elmonem and Mr. Mahmoud Mahgoub from the reception for their amazing hospitality.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded yesterday
Dear Mohamed M We’re so happy to hear you had a great experience at the FunCity Hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ShowStoppa1 wrote a review Feb 23
lincolnshire51 contributions
+1
1st of, the staff here are wonderful. Very helpful and always happy! Not been anywhere with staff as good as here. Extra mention for the men running the slides. So friendly and kind. Lovely hard workers making fun for everyone, my son loved them so Thankyou! Amr and Mohamed But really so many making our stay so welcome. Food was great. The BBQ outside always tasted good. Drinks were okay. One heated pool heated slides we came February half term (uk) and it was perfect. Room was spacious 3 double beds, very clean and everything we needed. It was dated and the nets were stained and grout looked bad, shower was small head but it was warm. The worst part and only negative was the noise. This was a noisy area, people coming out the lift shouting and running around, cleaning/ bangs in the morning, could hear everything! And they had building work going on right under our floor (we were 4th floor) and a couple mornings was woken up by that. Other positives… Good beds and pillows. Very clean everywhere, the hotel smells gorgeous all over. Nice grounds. Good coffee from the lobby barYoussef was great there. He made the best drinks. Beach Towels huge and soft. Entertainment was bit of a let down. The fun fair was also a let down. As was the games room. No pool table available, was told out of order. and the English bar was never staffed. This place probably doesn’t suit older teens. The fair is not really for them. The evenings are boring for them. And the wifi isn’t great. A man called Mario from the oil shop located inside the hotel was quite rude. And talks non stop and is just rude if you’re not wanting to buy. . Those shops there stink of cigarettes and I was put of buying. The shops in the lobby area were good though. The beach wasn’t the best. But the sea is gorgeous. You can go through the gate and walk to other hotels along the beach which we did a couple times. Just to explore. All together we had a wonderful winter sunshine break. Thankyou.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 2 days ago
Dear Valued Guest Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels, and we do appreciate your kind recognition. We will be looking forward to welcoming you back to the FunCity Hotel again soon. Kindest Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire Harrigan wrote a review Feb 21
20 contributions
What a great place!! The staff are amazing nothing was to much trouble, Dasha is unbelievable so good at what she does, I think every hotel needs a Dasha, Youssef was so helpful, hes been at the hotel for over 6 years, so he knows everything and everyone, always there to help with a smile on his face. Mohammed that looks after the adult section in the restaurant is just a delight, so good at this job ad always on hand, and Hassan who works in the Asian, Egyptian and pool bar was incredible, a big shout out the the man at the pool he helped me get our beds everyday and was so friendly, all the staff are such nice people and a credit to the hotel. The food is great, the buffet restaurant has nice food and you can always find something fresh and tasty, the sushi and salad bar are just lovely. You must try the al la carts, you get one free with your stay, but you can pay £5 each night and visit them all, make sure you book as they get booked up fast. Asian/ Oriental, Egyptian, French and Italian, they food is lovely in all of them. The pools are great, nice and enough beds for everyone, the water park is such good fun, for both kids and adults, and the fun fair is a great addition. Its 90% English, Irish, Scottish guests and 10% German, French, Russian. The animation team are brilliant, such lovely people, the aqua gym was fab. You must vist the spa and go for the full massage with turkish bath, its a dream. The hotel is around 40 mins from the airport and marina, there is nothing around it, so you cant really stroll outside, but there is so much to do in the hotel you wont need to go anywhere. One thing I would say, make sure you book one of the refurbished rooms they are so fresh and bright, the other rooms are very old and tired. They are in the process of refurbing a lot of the hotel, which will be lovely to see once complete. We are defiantly going to be going back in June and December.... we cant wait. Thank you Serenity Fun City you have been amazing!!!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 4 days ago
Dear Claire Harrigan Greetings from the sunny Fun City Hotel. We would like to take the opportunity to thank you indeed for taking the time to issue such a positive review regarding your recent holiday at our hotel. I'm so glad that you had a perfect stay with us and that we reached all your expectations and even more, and we were able to host you in an unforgettable way. We are really happy that you enjoyed the “dine around “in our various restaurants, and you always found “your” taste of food. We are already looking forward to welcoming you soon back again for a relaxing holiday at our property. Kindly accept our warmest regards from the Red Sea shores Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sami wrote a review Feb 19
5 contributions
What a lovely hotel, for kids and adults this was our 3rd stay here from food to water parks its so good , staff is very friendly and helpful the staff really look after you , would recommend this hotel to anyone , the reservation team maria was really good and the taxi people 😊
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear Sami We’re so happy to hear you had a great experience at the FunCity Hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gargamel wrote a review Feb 19
1 contribution
Heated pools, plenty of slides, lifeguards everywhere, slide inflatables in good state, mats for the single slides so you don't damage your back. Fairly slippery on the tiles, so be careful. Waiters and buffet staff very polite and caring, will provide packed lunch if you go on a trip. Can offer take away for a small charge if you want to take food for the plane for example. Bottled water easily accessible. Bed linen and towels of very good quality, beds and pillows surprisingly comfy. Beach in Feb is windy, but sea is good for swimming. Very shallow entry to the sea - good for small children, need wet shoes. Can snorkel in the reef directly from the peer. They ask you to sign a weaver that you go in on your own responsibility. We swam with dolphins one day - the lifeguard made sure he had alerted as many people as possible to come and see them. Plenty of fish and corals. Overall willcome again and am already recommending.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Reception people are super helpful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear Gargamel Thank you for taking the time to write about us on Trip Advisor and for recommending us this forum. We are pleased to know that you had a comfortable and relaxing stay with us and found all the services and amenities up to your satisfaction. As a team, we believe in creating memorable moments for all our guests. Thank you for appreciating the hard work, passion, and dedication of our team members. We look forward to welcoming you back to the FunCity Hotel Warm Regards Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lenacowling wrote a review Feb 19
1 contribution
+1
We had a fantastic time at this hotel, spacious, clean rooms, great views from the balcony, lovely staff all were so helpful, but especially the entertainment staff, and our waiter Mohamed who brought us drinks every mealtime. Buffet was good, lots of choice, bar was good too! Couldn’t fault anything, great location, bring near to the beach aswell.
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Review collected in partnership with this hotel
Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear lenacowling We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal, and there is nothing better than achieving that! We will pass on your compliments to our staff, which is the best motivation we can offer! FunCity team is looking forward to welcoming you again and hopes to meet your expectations once again. Sunny Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ioioioioi wrote a review Feb 19
2 contributions
We was away for my 40th let’s start with the good points. The beds are great most places I stay I don’t sleep but I did in this hotel. The staff are just amazing I can’t fault any of them. Some stood out more. One seen me trying to get my son down a water slide and run up next he went down, then run up the main slide to help a child stuck because the water stoped. We didn’t get his name. They was a man called Waleed who run up to put towels on the bed he was there to blow up the inflatable toys, cups picked up right away. Drinks taken to where your sitting. He always had a smile fab with the kids. They come around to check your stay was ok, the cleaner knocked on our door to make sure we was ok & had all we needed. Food was great & loads of choice. Lots of entertainment every day and night. Shops in the hotel so no need to leave. Now the things that we didn’t like. We was on the fourth floor and the show does not get hot water or much water, it run out one day fully. This was reported x4 times & the cleaner was the one who got someone out unfortunately this was the last day so not much good. The work that was being done was blocking stairs so no choice but to get the lift and for me I don’t like lifts. We had x3 rooms and my Dad struggled getting up to the top floor so they was moved again a pain being far away from each other. But they was moved. The wardrobe is small so long dresses don’t fit. Not many draws. You get x2 free al a carts and we paid for a fourth one. Sayonara was the only one we liked. The one on the beach is loads of meats and £20 each it was just us in there and we didn’t enjoy the meat but felt under pressure to eat it because it was open just for us x8 The fair is around x8 for 16 rides not bad but we don’t get told this cost when booing. The same with the arcade. If I returned it would be for the staff iv never had staff so good on holiday. It was not just for the tips as we tip towards the end of the holiday. I would make sure I got a ground floor room. Also another thing is people come up to you all the time selling things like oil, massages fish feet, and trips. They have a card to place on the bed so they don’t bother you but it don’t help much. I hope this helps you make a decision on the hotel. Oh and no one got a food bug, we had the ice didn’t drink the water just used the bottles they provide. Fridge is cold in the room and given fresh water in the room each day.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Make sure you’re not on the top floor. Take a cup the staff are happy to fill them and I had a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear Valued Guest It is a pleasure that we have achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at our hotel one you will remember forever. I also want to thank you for your feedback and criticism. We’ve taken your thoughts to heart, and we’re planning on making some internal changes based on your recommendations. I appreciate your kind words and professional demeanour and look forward to seeing more of your work in the future. Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olimpia S wrote a review Feb 19
1 contribution
+1
We spent 9 nights in this hotel, family 2+2 in February. It's been our 3rd visit to Egypt and this hotel is the best we've been to so far. Great hotel facilities, cleanliness, delicious food every day, aqua park with exciting water slides but most of all the friendliness of staff, always willing to help with everything, providing excellent service made our holiday a wonderful time. The only thing we missed at the beginning was a bit of dance time in the evening but the animations team was doing their best to make us happy. We hope to see them again next year. 😊🌞
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear Olimpia S We’re so happy to hear you had a great experience at the FunCity Hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danielle C wrote a review Feb 19
1 contribution
Absolutely loved it! Rooms clean and tidy, get clean towels every day. Every single cleaner would say hello when you walk past. Never met so many friendly people all of the staff are lovely. Food can’t fault it, something for everyone. Snack bar is brilliant you can order from the menu and it’s made fresh. Buffet again couldn’t fault it, Can always find something to eat, one of our kids is a fussy eater and he found something every night. Entertainment team, great. Always something going on. I literally can’t find anything bad to say about this hotel. Only thing for us is there’s nothing around but we knew that before we came. We have done a week but I think 2 weeks would be too long but that’s just us. Would 100 percent come back. Thanks for a great holiday
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear Danielle C Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels, and we do appreciate your kind recognition. We will be looking forward to welcoming you back to the FunCity Hotel again soon. Kindest Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Makadi Bay area.
PRICE RANGE
$80 - $117 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
585
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SERENITY FUN CITY $89 ($̶2̶7̶0̶) - Updated 2024 Prices & Resort Reviews - Makadi Bay, Egypt

Frequently Asked Questions about Serenity Fun City
Which popular attractions are close to Serenity Fun City?
Nearby attractions include Makadi Water World (2.9 miles) and Hurghada Equestrian (3.3 miles).
What are some of the property amenities at Serenity Fun City?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Serenity Fun City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Serenity Fun City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serenity Fun City?
Yes, free parking is available to guests.
What are some restaurants close to Serenity Fun City?
Conveniently located restaurants include Nino's Restaurant, Sofra Oriental, and The Grill Restaurant.
Are there opportunities to exercise at Serenity Fun City?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Serenity Fun City have airport transportation?
Yes, Serenity Fun City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Serenity Fun City?
Yes, dry cleaning and laundry service are offered to guests.
Does Serenity Fun City offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Serenity Fun City?
The staff speaks multiple languages, including German, Russian, and Arabic.