A perfect hotel & locationThe rooms are of good size. The food for an open buffet was very good. The service was excellent. All the employees at all levels were friendly & professional. The beach has soft sand & the water was very clean with no rocks ( no need for water shoes). It was perfect. We are now planning to go every year for a week.
The first time in Egypt. Location was chosen for easiness of snorkeling (having 2 kids 3+5yrs old) plus the good reviews on Tripadvisor... We did not expect a 5 star hotel, hearing that the standards in Egypt are bit different that what we are used too. BUT the food is max. acceptable, 90% of the time always the same at the buffet and you have to get used to the taste... Another topic: a la carte restaurant was included once, the other times you would have to pay for it. (Usually I am used to that you get a discount since you can not eat a la carte and buffet..). But even so it was told us that is is fully booked out for the whole week. We would have been willing to pay each day to get a better food... after insisting they managed to book 3 times a la carte, but we were very surprised to see that each night the restaurants were not even 50% full. so how come that they were fully booked? Another topic is the poor internet. I paid for the upgrade, it worked little bit better but no way to surf (am not talking about streaming) or chat continuously more than 10 mins... Otherwise the hotel and the resort are clean and the staff is really friendly - we appreciated that and this was the reason why we accepted and did not argued to much with them... The coral reef is very near and very easy to reach with small children - which was also convenient. …
I like it very much to relax in this location and enjoying the sea and all the different coloured fish at the reef just in front of the hotel/beach. It was a coming back to (some) friends for the 8th time. It was great to get a new palmtree disk for the after 2019 till now disappeared one. Bus departion list in front of the aquapark was wrong or too old but bus came as mentioned (more busses after lunch -before 14:00 o'clock would be nice. But the whole staff is friendly at any time and very obliging - some words in german (e.g. in the restaurant) could be expected as well. All wishes and problems raised will be solved swiftly. Best luggage service a reception desk work from arrival till departion is guaranteed for you! Have nice holidays there, you will have many great things to talk about afterwards!…
rooms, food, beach, facilities, and everything else is great; but the friendliness and professionalism of the staff was phenomenal, they made us feel like we are the owners of the hotel. we will visit again for sure
Location is perfect...landscape is beautiful...pools & peache is amazing....rooms is cleaned...house keeping is excellent...good and varaty of food ...the staff is kind and cooperation. ...special restaurants is excellent....Hotel is amazing.
That’s the meaning of 5 stars hotel. This is my first time visiting this hotel and for sure it won’t be the last time. Everything was more than perfect. Room Cleaning Beach Service Aqua Park Food and Drinks Thanks a lot for the great staff who makes such a wonderful vacation for my family
exceptional resort (room is wide and enough for family, amazing views , beach is sandy , resort is very clean, very good food quality and varities,pool is clean and comfotable for childrn ) all things are amazing
Jaz Makadina good hotel. Very happy. Allergy problem solved in pharmacy. Good medicine. Mixed creme. Was very helpful. 24h open. Sun creme, delivery to hotel, call from reception, close to beach. Good price. Recommend.
It is a very joyfully experience when you come back to your favourite hotel and everybody greets you with your name. I believe words cannot express the warm welcome,care and respect we felt in our recent short stay . We are glad that we are part of this lovely family in which makes each stay a memorable one. Mr Moustafa thank you so much for welcoming us and the great job you are doing with the hotel. We feel the improvements every time in all services. I would like to thank all the staff for making each stay a remarkable one. It is by far the best hotel in Makadi Bay from the services, beach, hospitable staff, rooms, cleanliness and animation. Keep the great job up and we will see you again soon. Wael Hamza
This is one of the few resorts in Makadi Bay with a beach, the great thing is that it has access to the aqua which is great for a family vacation. The food is good and the services are above expectations.