We had a wonderful time and throughly enjoyed ourselves. We booked two weeks all inclusive with our twins. The hotel is beautiful and our rooms were really nice, especially the beds - so comfy. The pools looked great but we only used the family pool but since now due to COVID the hotel was so empty that worked well for us. The pool was heated and clean. The food was okay, there was not such a big variety as I assume the usually offer but that only makes sense now. Plus the waiters were all so friendly and attentive. Oh and just to mention it they did a good job including all the safety measures. What was the best part of our trip was how much fun our boys had and that was in big parts thanks to Edgar from the Hippo Club. He did such a great job including our boys into every activity even though they are only two and are normally to young. Edgar didn’t care, he made sure they had a blast. Our little ones favorite time of the day was Mini Disco Time. They got to dance with Edgar, the other kids and sometimes they even got to dress up. The only bad thing about this is that now they miss it all so much. The rest of the animation team were also very friendly and made us feel welcome. We can only recommend the place.…
Perfect for relaxation. Great service, delicious food, nice beach - it all was a full chill out. Was a pleasure to hear classic and jazz music playing at the halls and restaurants. No noisy neighbors, polite and kind people. Thank you
We had a family vacation in this hotel in January 2021 and we really liked it. The hotel has a large and very beautiful territory. There are several swimming pools, including those with warm water. Hotel staff are very helpful. The food in the hotel is very good. The animation in the hotel is very great. Our granddaughter Nikol who rested with us was very pleased. We were very lucky with the weather, and we spent almost all the time on the beach. Hotel house reef very good. We have seen three big moray fishes, octopus and many any other interesting underwater animals. Special thanks from us to the employee of the hotel Mostafa. He helped us a lot in a difficult moment when we could not fly out on time and returned to hotel from airport.
We have just arrived from the hotel and want to say great thanks for our enjoyable stay! The territory is big and green, the food is really good, especially the big New Year dinner - we appreciate the efforts that staff put into it. Great thanks to the guys from animation team, even though there were very few guests, still kids animation couldn't be better. Probably there were some small things to note (like spa service and local shops seemed to be too expensive), but in general we've had an amazing holiday and cannot wait to come here again 😎
My partner and I stayed at the Cleopatra luxury resort and I have to say I couldn't fault it. Although it was fairly quiet over this period, what a magnificent resort. Beautiful gardens and pool areas and the resort is very close to a stunning beach. The service was exceptional in all areas with friendly and attentive staff who always greeted you with a smile. We had an issue with our tour operator which was no fault of the resort, and they went the extra mile to accommodate us and make us feel welcome. I would like to thank Mustafa Kamel at reception who assisted us and gave us a lovely room on the beach and supported us through the whole process. I have no hesitation in recommending this resort and assure you that you won't be disappointed.