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32 Hurghada - Safaga Road, Makadi Bay, Hurghada 84945 Egypt
Lowest prices for your stay
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$111
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$166
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Destinia.com
$82
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Free cancellation until 10/07/22
Hotels.com$166
Travelocity$166
Priceline$122
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Traveler (1210)
Pool & Beach (208)
Dining (74)

About

#20 of 37 hotels in Makadi Bay
Location
4.3
Cleanliness
4.2
Service
4.4
Value
4.4
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Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Family Resort
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Stella Gardens Resort & Spa
Updated 09/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
1126Reviews82Q+A16Room tips
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diane B wrote a review Yesterday
Bolton, United Kingdom96 contributions34 helpful votes
+1
Honestly not the worst hotel and not the best. Visited as a family of 9 and actually had a great time. The food is usual all inclusive so some meal times I struggled to find something i liked but there was always soup, chips, rice, salad fresh bread etc. The food was plentiful and there are numerous snack bars. The pools are beautiful and plenty to choose from. The animation team really do make the holiday. They were so friendly and helpful and there was always something to do during the day. Aqua aerobics, yoga, volley ball, bowls, darts. Special mention to Hartvig who was honestly the nicest genuine guy. The beach party is a must! The evening entertainment wasn't great to be honest. In my opinion what let's the hotel down is the complete rudeness of the majority of the bar staff. Sloshing undrinkable drinks in paper cups and throwing them across the bar. Totalling ignoring women and children who are waiting patiently! It didn't ruin our holiday but after 12 nights of this we had to complain to the manager. He was completely apologetic and the bar staff were given a stern talking to. I'm sure I heard other people mention struggling to get served at the bar. Appreciate the long hours but this behaviour wasn't deserved. Life guards, security, cleaners and other members of staff all really nice people.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Book excursions through external companies and not through the people walking around the pool as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Clare wrote a review Yesterday
9 contributions2 helpful votes
+1
Just returned from a holiday here and what great memories I have. On arrival in Egypt yes if not got your visa you are ushered to purchase it felt a bit manic but didn't take long. Once we found our rep he sent us to our transport on arrival we were offered food from the restaurant before we made our way to our room. Our room was amazing ground floor with a pool view very happy with the cleanliness the size of bathroom and beds which were very comfy. We found our cleaner very good daily decoration and cleaning was spot on. Youseff and Muhammad at the quiet pool were lovely both worked hard, the pool boy ala again brilliant. Yes you do have tour reps and hotel businesses asking if you wanted treatment but to be fair after we said no we weren't hounded. We booked with Ahmed grand rock tours for quad bike at sunset and we were not disappointed our guide mohmoud was brilliant this I would highly recommend. We did do the glass bottom boat and we were disappointed would not do again. We had treatment at spa was ok. Food was ok you should find something to eat was similar in tunisia. Always found staff pleasant and polite. I would visit again for us more positives than negative
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kirsty C wrote a review Sep 27
3 contributions
After reading such poor reviews we were worried about coming for honeymoon for 11 nights. Firstly the hotel is lovely and very clean and you can visit both hotels and the beach.. There are shops onsite just be careful as a few are very pushy and dont like being told no! The food was good only had issues for breakfast as was same everyday but we got to visit 3 al a carte restaurant on site which were lovely and broke up. Our stay. The room was clean but bits broken but didn't effect our stay. The staff were amazing especially the animation team.. Alex and his team made our holiday they are a credit to the hotel .. Also the bar staff (hassan and ibraham) at the slide pool were amazing and looked after us so well we were sad when ibraham went home for his break half way through our time. We went to the spa which was ok but wouldnt do it again and went with piano diving for a boat day which was incredible.. We did find there was some trouble with locals that were staying at hotel but management and security did handle things very well.. We had to visit the onsite clinic as was poorly and the care we recieved was excellent and quick 👍We will definitely be back again ❤️
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Любовь К wrote a review Sep 27
11 contributions
+1
Недавно вернулись из Египта. Отдых стал значительно догоже. Повысились цены на путевки, экскурсии, сувениры. Место, где расположен отель не совсем удачное. Вокруг пустыня, нет никакой инфраструктуры. Сам отель очень понравился: большие номера, вкусное и разнообразное питание, внимательный персонал. Удаленность пляжа 500-1000 метров. На пляж, до магазинов возит автобус, который ходит каждые 10 минут. Совсем не понравился заход в море. Нужно идти метров 150 по мостику или дну моря. Есть коралловый риф с небольшим количеством живых кораллов и рыбок. На пляже достаточное количество лежаков и зонтов, есть 2 ресторана ( один платный, второй кормит по all inclusive), но нет раздевалок и всего один душ. Понравился китайский ресторан отличным обслуживанием и вкусной едой. Экскурсии покупали у туроператора, цены завышены на 50% как минимум. Сувениры купили в магазине Nino. Продавцы делают очень хорошие скидки даже особо и торговаться не нужно. При этом еще угостят вкусным чаем. Кстати, только у них продается самый лучший каркаде - суданская роза.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leah J wrote a review Sep 26
17 contributions14 helpful votes
Perfect first holiday away as a couple! Can’t wait to return in 2023. From the cleanliness to the food it was spot on. Great friendly customer service throughout, any issues resolved promptly. Looks exactly like the brochure!! Special thanks to the clinic staff, bar staff, and the animation team that made the holiday special ♥️
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Visit the shops on the beach for the best deals as opposed to those within the hotel itself
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Sonia V wrote a review Sep 23
Eccles, United Kingdom8 contributions10 helpful votes
where to start... if you are looking into booking this hotel Stella GARDEN not Stella Beach dont Beach is lovely from all accounts of the couples we spoke to we was at the resort the same time as Dean and Ann-marie and family no matter how many times we complain nothing ever gets done and upon trying to chk out was told that we had the keys 5 keys in total for 2 people the reception staff are extremely rude and unprofessional i asked the manager about late check out that they have and was told by them 35 euros for room and food/drink i explained that we wasn't paying them any money due to the problems we had i asked about the gold bands that i knew couples had been given to use beach to be told he hadn't done that given bands out and unless i could produce the people with the gold bands the AI finished at 12pm we was leaving at 17.30 we have been to many places around the world including Egypt 9 other times and never known that of course i couldn't produce the couples has i hadn't informed them anyways long story short after him saying no such thing happened i was sat with 2 of the couples with gold bands has he walked past me so i asked him again about the gold bands he didn't know where to look but he got his own back upon us checking out him wanting 35 euros a card for the 5 cards which was actually 4 2 door cards and 2 towel cards for 2 people 1. bedding did not change in the 2 weeks we were there 2. fresh towels given twice 3.food omg the food was cold or hard or raw we actually witnessed the pool boy opening the drinks powder with his mouth and pouring it the mix with the water the day before we came home was English day so it was 2 pieces of beef approx 2cm square a man came in front of me and said i can't eat that it's just grizzle so he said ok took the beef from his plate waited awhile then gave the unchewed meat to another person (puke) 4. Overrun with Egyptians the staff was complaining to me about them saying they were always shouting and pushing in and one day a massive brawl about 10-15 of them fighting threw the sunbeds at each other and tables 5. very poor understanding of the English language especially the reception staff asking for water given beer numerous times 6. Reception staff are very rude and accused us of stealing towel cards and key cards saying they wanted 35 euros per card saying Tony was a liar after i said call the police or show me the cameras after a 10 minute slanging match they said oh you have checked out all cards are there i was so angry 7. We asked reception staff to help us get into contact with the easyjet rep. They said he just sells trips and we couldn't get hold of him the number we had was unattainable 8. i was told the manager has put his notice in due to issues with the staff and the language problems 9. we was also told that they have lost the stars and in the last few days we noticed they was trying to spruce up the place and we witnessesd on the last day the bar manager teaching how to wipe a table we was like really to wipe a table 10. milk was warm has no fridges was in use, no icecreams was also a problem for a lot of us 11. There were various cats and vermin running around also entering the rooms defecating under the beds and leaving faeces everywhere the sunbeds were on sand and the cats would scratch a hole and go so flies were a constant problem 12. constantly being approached by the sellers of trips and saunas despite asking them to leave us alone 2 weeks of harassment is not what we paid for and it was a never ending problem every day we have never ever had this at a hotel complex even in Egypt 13. other guests were making their own entertainment on the sunbeds outside the rooms at 2 am onwards and despite calls to security this would continue until sunrise when we would find guests asleep on the beds outside our room
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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marum wrote a review Sep 20
1 contribution
خدمه ممتازه كل حاجه في الفندق فوق فوق اللممتاز وقضنه اجازه حلوه اوي كل شئ ممتاز الجو في الغردقه جميل الناس في قمت الحترام العروض المساء ممتازة الأكل كويس اكيد هنقرر الاجازة ماره كمان كانت اجازة فوق الممتازة
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ابراهيم ع wrote a review Sep 20
1 contribution
اوتيل رائع بجد وخدمة عاليه جدا وشكرا لحسن الضيافه وبالنسبة للمطعم كويس جدا وكل الاصناف متاحة ونظام والغرف جميله جدا انصحكم بزيارته ومحتاجين نشكر فريق الانيميشن بجد ناس لطيفه جدا وفي غاية الاحترام شكرا
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nelson wrote a review Sep 20
1 contribution1 helpful vote
We’re currently still here at the hotel. We leave on Thursday and already looking forward to going home. When we arrived we were the last people off the plane. We went through the airport where we got our visas and were told to hurry as we had our transport waiting, as we went to collect our cases (a man was already loading them on a trolley) the airport staff refused to give us our luggage unless we paid for our suitcases!!!!! I had a baby and apparently the buggy never went on the plane at Gatwick but we watched it go on with 3 other pushchairs. So now I have no pushchair all holiday!!!! Get to the hotel early hours and the staff were lovely they got us to our room and calmed me down as I was crying and panicked. The hotel itself is really pretty and pools etc are nice. Some staff are rude and miserable and don’t want to help. Entertainment staff are nice but it’s the same rubbish everyday. The kids club lady Inna is really good with the kids but doesn’t speak any English which is a massive issue for me! Most of the people at the hotel don’t speak much English so trying to get help etc is hard. I’ve made several complaints about fighting outside our room and loud noise but nothing changes. Several couples complained and got upgrades for free but apparently the manager said this is impossible yet there they are with gold wrist bands. It’s not completely terrible but it really isn’t great either. And no one wants to help unless you pay them! Not my kind of family break. And if you complain they all expect you to withdraw your complaint because other wise they lose there job then spend the rest of the holiday begging you to take it back!! Ridiculous. As a family we feel let down
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carlos I wrote a review Sep 19
4 contributions3 helpful votes
Escribo esta crítica cuando todavía estamos "disfrutando" de este hotel tan maravilloso. Contratamos por agencia un tour por Egipto y los últimos días en Hurghada nos ha tocado este hotel: y no entendemos las valoraciones positivas. No somos nada especiales a la hora de elegir alojamientos, nos da igual dormir en albergue, que en camping, que en hotel. Pero lo de este resort es de película de terror. Nada más llegar pudimos comprobar la suciedad que hay por todas partes, en mesas, suelo, cristales...en las escaleras de acceso a las habitaciones comida tirada...el suelo de la habitacion, en el restaurante (cuya calidad de la comida es bastante cuestionable) te quedas pegado al suelo... en fin, no acabaría. Las piscinas cierran a las cinco, si vuelves al hotel después de hacer alguna actividad fuera durante el día, olvídate de bañarte. Al llegar ayer, el primer día, solo habia una toalla de ducha para dos; hoy no las han renovado, ni han hecho la habitación, pero han entrado, porque en la terraza habia una silla y una mesa que ayer no estaban. Puedo entender que para familias sea un resort con el que tener a todos entretenidos todo el día y atiborrarse a comer, pero el hotel tiene muchas deficiencias que no se pueden pasar por alto, y un servicio pésimo, lo siento. De hecho, ahora mismo escribo esta reseña y no funciona el aire acondicionado de la habitación (estamos en Egipto), ni algunas luces, ni el ascensor del bloque de habitaciones... En definitiva, nosotros no volveremos, y que les vaya bien con las propinas.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$89 - $184 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
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Frequently Asked Questions about Stella Gardens Resort & Spa
Which popular attractions are close to Stella Gardens Resort & Spa?
Nearby attractions include Makadi Water World (2.0 miles) and Hurghada Equestrian (2.3 miles).
What are some restaurants close to Stella Gardens Resort & Spa?
Conveniently located restaurants include Sofra, Makai Tukai, and Amaya Restaurant Madinat Makadi.
Is Stella Gardens Resort & Spa located near the city center?
Yes, it is 0.9 miles away from the center of Makadi Bay.