We are not demanding guests, but this was too much for us. Rooms - not cleaned, dust everywhere, the shower smelled like garbage. The towels were musty. Food still the same, sometimes raw or overcooked. One type of ice cream (expired popsicle), after 4 days they added other types. The sea was very far away, high tide, no nice corals. Cats were lying on the tables and no one was wiping the tables because they were still dirty. The plates were also dirty. Services did not correspond to all inclusive. Local people lie on the beach all day, taking pictures and filming women in swimsuits without their permission. We were to complain to the reception, but the next day they were there again. During the entire stay, no one cleaned the cat excrement from the stairs.
Great hotel, staff really friendly. Entertainment not great at night times but the animation team go on a bus to hurghada most nights to the bars. Strongly recommend the dolphin trip and snorkeling, very good value value for money. Great pools and food.
Really lovely hotel the animation team are amazing and get you involved in fun and parties. We stayed here for a week, lovely food and great hotel. Will definitely come back again. Would recommend to anyone wanting a sunny amazing week!
We had a lovely visit at caves beach resort, food was great and the animation team is amazing (Jimmy in particular). The 2 pools here are lovely and a refreshing break from the heat. There are lots of activities for everyone to enjoy and a great beach.
I would like to say this is was best holiday since long time I'd like to thank all the stuff specialty animation team they're very friendly and active they give the place a soul thank you for everything and we will come again ..
As we got stuck In eygpt last week,easyjet cancelled our flight we had to find a hotel and new flights,I'm so glad I found this hotel all the staff have been amazing.ive got myself involved with all the animation team,aqua fit to dancing,what a talented bunch of people,they work so hard and I would like to thank evryone from tbe cleaner who done towel art every day to the bar staff waithers and especially kofta,Hazelam and the egg man .we are due back for 2 weeks in August with out kids and have decided to swap to this hotel and again nothing has been a problem, I love it here and roll on August.
Hotel very good , very unique with rocks and caves, rooms clean and tidy and cleaned every day , bars all very good. Annimation team absolutely brilliant and work very hard. Brilliant shows. Very nice place .
When we came here, there were not a lot of guests. It was a bit quiet here but good for relaxation. We were welcomed with open arms and everyone was really friendly. The rooms are really food and huge. I would recommemd taking a room with a bed at the pool. The umbrella,s are scares and at your terras you will have one for sure. What was our problem and why we don't give five stars was the food. Once more guests arrived, it got a bit better but still not that good. The animation really do there best every day and evening! Even with hard audience they still are able to make a good show. In general very good to relax and get a tan, also to lose some weight because of the food 👌
A had beatufil week in this amazing hotel. People are very nice! Animation team is great! They dancing what arrange a good atmosfere and give us fun all day! Evenings show are very funny and every day i wait for that show! Music is great!
We visited the caves for our anniversary may 7th-15th 2022 the staff made a huge effort to make everything special for us! They put champagne, flower petals and even a cake in our room on our arrival! We had a beautiful luxury swim up room with a private lounge terrace. We went all inclusive and the food, drink and service from the staff was none stop and always with a smile! Me and my partner paid £200 for a full couples spa day at the resorts spa which was absolutely amazing! At the front of the resort are a row of little shops. Although we found the shop owners to be quite rude there was one particular shop on the very end of the row run by a lovely man named George. George was very helpful and sold us some great bargains! We would also like to give a special mention to the room attendant who I believe was named Hamdy, his daily towel creations made us smile every time! He also left fresh flowers in our room every day which was very nice of him. The resort puts on a show every night. The fire show was amazing however we found all the other nights to be lacking entertainment wise. Taking a short walk to the back of the resort we found a beautiful private section of beach! Just outside the resort you can get a taxi anywhere for as little as £1. Over all we were very relaxed, happy and felt very well rested after our stay at the caves. We will most definitely be going back!…
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