Nice place and nice experience for a family. Good food, good overall conditions in the all areas : room, restaurant, agreement, entertainment places and beach. We enjoyed spanish and asiatic restaurants. We found really nice and kindly hosts.
I thoroughly enjoyed my stay. The staff and the animation team were so friendly. Hotel exceptionally clean. One small thing I would say is the quality of the drinks. Overall a beautiful holiday.xx
Wonderful rest a wonderful hotel,all the best,from service,food ,hygiene. All employees are kind,smiling and helpful,wonderful atmosphere.All the best.The hotel is prematurely tidy,clean and offers the best services,everything you need to have in a hotel-THE BEST❤
Just returned from a two week holiday. My husband and I visited in 2018 and thought the hotel was exceptional so we would visit again. Whilst we had a lovely holiday and the hotel itself is well maintained, clean, has great pool and beach facilities and plenty of restaurants to choose from we did feel that some aspects had declined a little. Although the choice of restaurants is good it can be difficult to get bookings for the A la carte as you have to do this from 6am otherwise they are fully booked. We felt that the standard of the food and choice in the international restaurant was not as good as our previous visit when the food was exemplary. Some days we struggled to find things we wanted to eat bearing in mind my husband is not normally fussy. Having said this the breakfast choices were very good with freshly cooked omellete also available. Our favourite evening restaurant was the boulevard which did great burgers. We did find that the there were some issues with the restocking of our room and we had to request towels as they had not been left and also creamers for the coffee were missing and soft drinks not replaced in the fridge after 7 days as expected. We could not fault the staff who were all lovely, helpful, professional and attentive and we particularly enjoyed the beach bar. We would also recommend the spa where we received some amazing massages during our stay. We would definitely recommend this hotel for a relaxing holiday and although we have made some negative comments, the bar was set extremely high on our first visit. We will be visiting again in the future and we met other couples who also visit repeatedly one of whom has visited on 28 occasions, say no more!!…
Great hotel in every point of view. Personal was very polite animation team every day prepared different activities and animate every gust. That makes our vacation unforgettable. I hope that in future i would have a chance to visit the hotel once again.
Everything was just as it was before Covid, hotel very clean, staff was very friendly, food was excellent can’t find anything to complain about. Think this was are 9th visit to the hotel, Home from home.
What a wonderful wonderful hotel! The staff treat you like total royalty, the animation team were amazing! Entertainment was really good! The food and drink was gorgeous, all facilities were wonderful! 24 hour cocktails is a huge plus for us also! Rooms were clean and kept tidy each day! Animation made our holiday! Thank you to Igor, Azer, Ahmed, Mohammed, everyone! You were phenomenal!! Shall most certainly be returning! Thank you for housekeeping & waiting staff also they worked extremely hard! 5 Stars!! 💫💫💫💫💫
Amazing holiday as usual ❤️. This was our sixth times visiting this hotel. I would 100% be returning to my second home very soon. The hotel and especially the staff deserve every bit of the 5* they have and this 5* review. From the moment we arrived we were welcomed and treated extremely well as each other time. Hotel absolutely stunning and spotless . Our room were always cleaned to a top standards every day. Beach -spotless and the water was clean and shallow . The swimming pools always cleaned at night for the next day. Everyone work very hard to make all guests happy. Boys on the beach bar are amazing and very friendly. Staff in the restaurant are very helpful. A special shout out for the animation team who work extremely hard every day and night to keep guests entertained . We always have so much fun with Aser ( water aerobics, Zumba), Spikey ( bachata, Zumba), Marina, Igor and with all other boys and girls from the animation team. We love you all to the moon and back. Miss you all already❤️❤️❤️…
Amazing vacation. Beautiful hotel, the entire facility is clean and well-kept, delicious food. Nice service and very helpful. The animation team encouraged people to take part in various competitions, exercises and dances which were great. Evening shows made the time pleasant. The animation team makes the holiday special and unforgettable! It was my first time to Egypt and at this hotel but definitely not the last!
Wow, where do I start, first impressions, the lobby, extremely spotless, large with ample seating, air conditioned. Check in was easy and friendly, everything was explained in great detail. Our luggage taken and we had a fun ride in the luggage cart. The driver took our luggage and put them in our room, we had block 22, right near the beach and Asian Restaurant. The rooms are massive, spotless and free air con, we had an amazing room attendant. We arrived late in the evening and missed the evening meal, the buffet style restaurant was open with a selection of hot and cold foods. First impressions of the food, absolutely no complaints and we didn't go hungry. Breakfast was just amazing, so much selection, the hotel caters for all nationalities, the staff always said good morning and very chatty. The waiters very tentative, ensuring that my friend, my husband and myself always had a table for us and brought us our hot drinks, thanks guys. Dinner ( I am a northerner) or lunch for those of you who don't say dinner ;) there was so much selection, you could go to the main restaurant, the splash bar/ Spanish restaurant, snack stand where they did kebabs, sweet potatoes and a mixture of pastas or the Gamilah restaurant, on the beach. Evening meal, again the main restaurant, or any of the à la cartes. You have to book in advance for the à la carte, but they are worth it, so many to choose from and we could not decided on what our favourite was. Sorry Chefe Samir we only came to you the once, your food is amazing and we really wanted to get back to you, next time for sure. The animation teams worked really hard in very hot weather, they engaged really well with us, they made us feel at home. Tell me a hotel that provides pool party, foam party, colour festival, games, beach party, food festival, all free of charge. The nightly entertainment was brilliant, we did a night trip with two of the entertainment team, Igor and Aser, who looked after us, we went to another hotel via uber, that was fun in itself, (white knuckle ride) but we got there safely. There was a band on then a DJ, brilliant visuals, it was outside and something totally different. We got back safe and sound and not too late. My friend and I played darts with Marina, what a sweetheart, we did laugh, there were two others who joined us, although there was just the 4 of us, we still had fun and it was nice mixing with other guests. If it was a bit cooler then I'd of joined in more, but I was there to relax and people watch. Sun bed wise, there were more than enough, we did spend most of our time on the beach, did aqua gym twice, it was fun to watch and so nice to see guests getting involved with the activities. The guys at the beach bar looked after us in great detail, knew what drinks we were having and even brought them to our table. It was great having good repour and banter. The lads at the lobby bar knew what we were drinking too, all the staff gave the personal touch, nothing was any bother, they all work extremally hard, which made our stay that more special. We had late check out, this took massive pressure off as we didn't have to rush and be out of our rooms by 12, this gave us the day on the beach and pick up at 18:15, the lovely Marina from the animation team saw us off, again, adding that personal touch. Mamlouk, we will return, once again, thank you all so much for a pleasant stay and if I have missed any staff out, apologies, you are all amazing, until next time!…
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