This was our first time visiting Egypt. We stayed at the sunrise mamlouk palace resort . I now think this is my 2nd home . What an absolutely fantastic hotel. The staff are so helpful and welcoming. Nothing was ever a problem for them. There was loads of restaurants we tried... Indian ,Asian, Mexican, gambian, Mongolian. Food was delicious. So many pools to chose from . Straight from a swim to the pool bar . Was fantastic. My husbund asked me what was my best part of our holiday and I can honestly say it was meeting the animation team who work in mamlouke . Incredible people..so caring genuine . Hearts of gold. My 4 year old daughter made friends with everyone. She developed a very good friendship with a man named Aser cheif manger of the entertainmet team .Was lovely to see therr friendship develop. He cared for her so much . There was also a guy named Ahmed. What an absolute pleasure to off met him .We have become such good friends with him . He's such a lovely person. So funny and caring . We will stay friends for life with him .Was emotional saying good bye to him. All the guys on the animation team in mamlouke were fantastic . They work so hard just to make us all smile . I have nothing but respect and admiration for them all BUT we will be seeing them very soon ..as the our holiday was fantastic we are booking again to go on holiday there . We can't stay away to long . We will miss our egyptian family (entertainment team ) to much . Couldn't recommend another hotel as this is the best in Egypt. Thank you everyone for an amazing 2 weeks . We will see you shortly xxx…
Had a fabulous time recently our 4th visit and it just get’s better the staff are so lovely nothing to much trouble and so friendly food great when to Asian Spanish Italian and Indian also a la carte very clean we will definitely be going again soon.
Our fifth visit to this hotel, and as ever everything was wonderful. Yes, there were changes but these were possibly from the outcome of the coronavirus, no welcome drink or hot towei welcome. The hotel facilities were the same, with the addition of the Indian alacarte restaurant. The food throughout all restaurants was good, we wish some fellow visitors would be more sensible in the amount of food taken to reduce wastage! What makes this place special though is the welcome and greetings you get from ALL the staff whatever their role, the all appear to want to make your stay special.
My parents and me have been there for the first time. For us it was the best hotel we‘ve ever been in. Everything was fine. The family suite was big, and was equipped with everything you need. The room and the whole was cleaned very well and every day. The hotel complex is beautifully designed, we really enjoyed that. The food was always tasty and enough. We were very impressed of the staff. There was really nobody, that wasn’t friendly or helpful. They do everything, so that you can really enjoy your vacation. Many thanks to the Animation-Team. They were always in a good mood, offer a really good program every day and they also listen to guests problems and try to solve them. The whole stuff make a really good job. Thank you for an wonderful vacation and we are sure that we come back.…
Stayed this November/December for 11 nights, hotel is realy cozy, well designed, what we do not like - evening programs for aduts (music old fashioned, all programs poorly rehearshed). At a time we stayed some hotel rooms and outdoor showers were being repaired it was loud. Staff helpfull.
Christmas vacation according to my imagination. Everything was absolutely amazing. Great food, very nice staff, they always went out of their way to meet all requests, animation team that will entertain you throughout your stay. Morning and afternoon programs on the beach and by the pool. The evening shows were also great.
Hotel Sentido Mamlouk is a great place, this is the fourth time I have visited this place. It's the perfect place for a holiday, with family, friends or even alone. Lots of interesting activities and activities every day, together with a great animation team that will make your holiday special. The food is delicious and varied, plus several ala card restaurants. Everyone is great and you feel at home. The sea is very nice and there is a long pier and a small coral reef at the end. The swimming pools are large, the whole surroundings are beautiful and well-kept. I recommend this hotel, you must come here too and you will see that it is the best place for your holiday.
I have just got back with my sister from the resort. Everything was great. Nothing to complain of. Staff was nice and helpful. Lots of food choices ( including a’la carte restaurants). Daily and evening entertainment too( however evening entertainment was finished around 10pm- if you wanted party after that there was animation team who was going regularly out of the resort to Hurghada’s clubs and it was safe to do it as transport was included in the ticket price -15 euros). We really enjoyed the stay… I wish we could have stayed longer than 1 week. I can definitely recommend this resort.
This was the first time I had taken my 5year old on holiday, this hotel is a hotel that my family and I will always use as the staff are friendly and always ever so helpful. I would especially like to thank Julia and Lena who do the kidsclub as they have been supper helpful and very understanding and have always treated him like one of their own. The animation team were also a great entertainment including Ahmed, some on the entertainment team good be a little more cheerful rather than walking around miserable. On a whole the alacart restaurants were amazing and I would defiently share this with other friends and family.
Food was good not as usef to in all inclusive hotels. Many bars good drinks and reallyy friendly employees. I never experienced such a nice atmosphere. Area is clean. Great animation them which organizes loads of activities amd parties for young and elderly. Had a great time! Many thanks to dima!