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Sunrise Mamlouk Palace Resort

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Km 20 Safaga Road, Hurghada 84511 Egypt
Lowest prices for your stay
Booking.com
$138
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Free cancellation until 10/05/22
Expedia.com
$126
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Free cancellation until 10/06/22
Agoda.com
$112
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Free cancellation until 10/01/22
Hotels.com$127
Travelocity$141
travelup.com$156
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (8606)
Dining (929)
Room & Suite (492)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sunrise Mamlouk Palace Resort
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 293 hotels in Hurghada
Location
4.5
Cleanliness
4.5
Service
4.6
Value
4.5
Highlights: • Family friendly resort with oriental flair • 400 m long private sandy beach • 1 buffet and 4 à la carte restaurants (unlimited visits) • Large gym with latest machine equipment • Access to facilities of neighboring sister hotel including Aqua Park in SUNRISE Garden Beach Resort Experience the Egyptian hospitality at the 5-star SUNRISE Mamlouk Palace Resort with the Arabian flair, a special family friendly atmosphere and hotel facilities. The private sandy beach offers relaxing hours directly at the Red Sea. A large variety of sports facilities including a fully equipped gym and CrossFit area, as well as a full-serviced spa (chargeable) will diversify your stay. Relax at one of comfortably designed 530 rooms & suites and enjoy the stunning pool areas the resort has to offer. Free Wi-Fi is available throughout the resort and in all rooms. Every room has satellite TV, air conditioning, minibar with soft drinks, tea & coffee making facilities and much more. In SUNRISE Mamlouk Place Resort you can enjoy an all- inclusive dine around experience including 1 international buffet restaurant and 4 à-la-carte restaurants with Mexican, Asian, Indian and Spanish cuisine. In addition, the resort houses 7 Bars & Cafés: 2 Pool Bars, Beach Bar, Lounge Bar, a Shisha Tent, 1 club and a 24h Lobby Bar. For more choices and flexibility, guests can enjoy the all-inclusive facilities of the neighbouring sister hotel SUNRISE Garden Beach Resort, including the large Aqua Park for the whole family as well as 4 à-la-carte restaurants: Italian, Egyptian, Burger House, and Mongolian Cuisine. The SUNRISE Kid’s Club led by professional care takers is available for kids between 3-12 years old offering Daily Educational, Entertaining Sports & Activities. Located 19km (20 min) to Hurghada Centre and 15km (16 min) to Hurghada International Airport, the resort features a distinctive location. Our all-inclusive concept includes: Breakfast, Lunch and Dinner in Buffets or a la carte Restaurants (unlimited reservations). Snacks from 12:00-17:00, 22:30-01:00, local alcoholic Beverages from 10:00-00:00, Water and Hot Beverages 24/7, Minibar with water and soft drinks, Wi-Fi, free entertainment and sports activities, and much more. Some activities/services such as Diving Center, Spa Treatment are extra charge. Please get back to the hotel’s AI Formula for detailed information.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Horseback riding
Mini golf
Snorkeling
Tennis court
Water park
Water sport equipment rentals
Windsurfing
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Russian, Arabic and 2 more
9881Reviews1411Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Helen J wrote a review Yesterday
1 contribution
Just arrived back from yet another amazing holiday at mamlouke palace in hurghada, all staff are outstanding and go out of their way to look after you, the animation team work so hard to entertain and have something for everyone, im going to miss the entertainment team so much, cant wait to go back already.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sam G wrote a review Sep 27
1 contribution
Amazing holiday our second time in this hotel The place is clean and the food is good and the food is varied and there are Ala cart restaurants and the snack bar by the pool is more than wonderful and the staff is friendly and wants to help you as much as possible Thank you to all the staff specially Alaa * Hamada * Hossam * Mohamed for the barman who makes beautiful cocktails And all the best
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded yesterday
Dear SamG20088 Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter vanesa wrote a review Sep 24
1 contribution
+1
it was very beautiful everything connected us from the hotel to the food and the staff they have a very beautiful sea there the best and very skillful worker there was a young man named OMAR very skillful and helpful I really appreciate a wonderful vacation in a wonderful dream hotel we will definitely come back.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 3 days ago
Dear petervanesa, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mariabotau wrote a review Sep 24
Arad, Romania
Very nice landscape and people.Everything was always clean.Beautiful pool and sea view.Teams of entertainment on the pool,by the sea and in the evening.Good food and 6 restaurants a la carte.The tour guides on trips were really nice
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 3 days ago
Dear mariabotau, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carine Geert P wrote a review Sep 24
1 contribution
The hotel And animation team are top you are the best.Every day something special. The food, the people, the animation, Omar, Spikey, And all of you! It’s our second hope, And sure we Will come back as spon its possible
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 3 days ago
Dear carinegeertp, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
User U wrote a review Sep 24
1 contribution
Just spent a week at Mamlouk Palace Resort. I’ve seen a lot of people either leave stellar reviews, or really negative ones. I think it’s best to give a whole rounded review. Positives: 1. The pools are absolutely lovely, there are multiple pools in the resort (normal pools, children’s pools, swim up bars). All pools are pleasant and clean. 2. The room (for 2) was spacious and clean. The bathroom was lovely and the shower was fabulous. 3. The cleaners really make an effort when they clean your room. It’s clear that they take extra care in their jobs. We had hilarious towel animals left on the beds (swans, alligator, elephant), one day they even put fairy lights in the room. You get bottles of water every day, and there are fizzy drinks in the fridge that you are allowed to drink free of charge. 4. The staff in the lobby, restaurants and bars are wonderful, always polite and try their best to make sure you are happy. 5. The animation team ensure that lots of activities happen (yoga, step class, Zumba, water polo, water volleyball, kids dancing). 6. The hotel environment is great, kept clean and tidy. Staff mow the lawns regularly, plants are kept watered, floors are cleaned and any rubbish is constantly being collected. Negatives: 1. Prepare to be hounded constantly by excursion staff, staff trying to sell you photographs, offering the beauty salon. There is an option for you to collect a ‘red flag’ from the towel station, this is supposed to stop staff from approaching you as you relax, however, this does not work and they will still approach you. If you say ‘no thank you’ they do continue to try and sell the excursion/service to you, meaning you will have to say no multiple times. Within 5-10 minutes you can easily be approached by at least 5 different people. 2. The a la carte restaurants are extremely basic. Be mindful that they will only have a few options for starters/main/desserts rather than a full menu. The food is also quite bland. We did really enjoy the grill restaurant and the Italian. 3. The main buffet. Not much to say apart from it’s the same food day in day out. If you’re going for breakfast, I’d recommend the omelette as they cook it in front of you. There are lots of people (as expected) and you will find that some people do not have great hygiene when touching things. Be mindful. Food is covered, however, there are flies in the buffet area, and we saw multiple flies landing on the tongs that people use to serve their food. 4. Evening entertainment, fabulous for kids, mini discos every night, however the adult shows were just painful to watch. 5. Sickness and diarrhoea. We didn’t leave the resort, brushed our teeth using bottled water, only ever ate in the resort. Both of us suffered severe diarrhoea. Thankfully we brought FOUR boxes of immodium anti diarrhoea tablets, as we saw multiple other reviews stating people got sick. We’re currently at 1 week of being really unwell. Personally, we will not return to the Mamlouk Palace Resort. Being severely unwell as a resort of food hygiene, definitely knocks confidence in the hotel’s supposed 5* reputation.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 3 days ago
Dear 977useru, Thank you for your constructive comments, which we consider a gift that will help us improve our work and work on an area that needs improvement. We are sorry to read that your stay did not meet all of your expectations. We have taken note of your comments and informed our management to take immediate action regarding your comments Kindly note that we always strife to improve and enhance our job in order to provide a consistent and high service for all our guests and also offer our guests to contact any time they encounter the guest experience center. Finally, we look forward that you might give us in future once more a chance to show you the true hospitality of Mamlouk Palace. Best wishes, Customer Experience and Quality Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vasa P wrote a review Sep 23
1 contribution
Holiday in Sentido Mamlouk was very cool. I spent my vacation with my girlfriend and we enjoyed it so much! We love bar and swimming pools. Animatiom team was friendly and we had a great time with them! See you soon.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 5 days ago
Dear 107vasap, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tereza M wrote a review Sep 23
2 contributions
I visited this hotel with my family in the beginning of September. We were really happy about services in hotel. Personal was friendly and kind to us and helped us with our problems. We will come back for sure!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 5 days ago
Dear terezam507, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zuzana H wrote a review Sep 23
1 contribution
I spent my holiday in Egypt in August in this hotel with my family. My children enjoyed swimming pools so much. Room was spacious and clean every day. Food was amazing and good. Automation team was friendly and kind to us. See you soon!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 6 days ago
Dear 67zuzanah, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kateřina P wrote a review Sep 22
1 contribution
i was here with my girlfriend, it was very cool vacation!!!!!! Everything was nice even food in the restaurant was delicious. Room was clean, it smells really awesome. Animation was really friendly, kind, amazing. Bye
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamlouk Palace, General Manager at Sunrise Mamlouk Palace Resort
Responded 6 days ago
Dear 50 4Kate-inap, Sunny greetings from the SENTIDO Mamlouk Palace Resort! Thank you for taking the time to share your feedback We hope to see you again soon in our hotel!  Kind regards, Guest Experience and Quality Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$144 - $218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunrise mamlouk palace hotel hurghada, sunrise mamlouk palace hurghada
FORMERLY KNOWN AS
SENTIDO Mamlouk Palace Resort
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
530
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Frequently Asked Questions about Sunrise Mamlouk Palace Resort
Which popular attractions are close to Sunrise Mamlouk Palace Resort?
Nearby attractions include Sand City (0.3 miles), Senzo Mall (0.5 miles), and PrimaSol Titanic Aquapark (0.4 miles).
What are some of the property amenities at Sunrise Mamlouk Palace Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunrise Mamlouk Palace Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunrise Mamlouk Palace Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunrise Mamlouk Palace Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sunrise Mamlouk Palace Resort?
Conveniently located restaurants include Chili's Hurghada, Nasaya Restaurant & Lounge, and Felucca Seafood Restaurant.
Are there opportunities to exercise at Sunrise Mamlouk Palace Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sunrise Mamlouk Palace Resort have airport transportation?
Yes, Sunrise Mamlouk Palace Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunrise Mamlouk Palace Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunrise Mamlouk Palace Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Sunrise Mamlouk Palace Resort?
The staff speaks multiple languages, including English, French, German, Russian, Arabic, and Dutch.