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Jasmine Palace Resort & Spa

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Km 18, Sahl Hasheesh Road, Hurghada Egypt
7 people are viewing this hotel
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Traveler (3366)
Room & Suite (490)
Dining (220)

About

#100 of 237 hotels in Hurghada
Location
Cleanliness
Service
Value

Finding an ideal family-friendly resort in Hurghada does not have to be difficult. Welcome to Jasmine Palace Resort & Spa, a nice option for travelers like you.

As your “home away from home,” the resort rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with paid internet access available.

Guests have access to a concierge while staying at Jasmine Palace Resort & Spa. In addition, Jasmine Palace Resort & Spa offers a pool and breakfast, which will help make your Hurghada trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

When you’re feeling hungry, be sure to check out Makai Tukai Restaurant, which is a Chinese restaurant that is popular with locals and out-of-towners alike.

Jasmine Palace Resort & Spa puts the best of Hurghada at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Free parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Parking
Paid internet
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Head massage
Massage
Salon
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family Resort
Languages Spoken
Russian, Arabic
3,909Reviews727Q+A100Room tips
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sara g wrote a review Apr 2020
1 contribution
We were in jasmine ppalace last march and we really enjoyed our stay , as a value of money it was perfect for us Starting from the warm welcoming from reception ,delicious food , clean rooms. Helpful managers and really good service , we will definitely back again.
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Date of stay: March 2020Trip type: Traveled as a couple
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cb_west_country wrote a review Apr 2020
Dursley, United Kingdom9 contributions1 helpful vote
+1
We booked our week-long stay (it was actually our honeymoon) in the Jasmine Palace Hotel through LoveHolidays and flew with EasyJet. The flight was okay, just a bit tedious. Getting through passport control in Hurghada was an interesting experience, there were a dozen different stands for the various booking agents so you have to find the right one to go through. We did our visas in advance before we left but shouldn't have bothered because they didn't seem to care about it, they just wanted to know that you'd paid your $20! In a similar fashion, getting on the right transfer bus was borderline hilarious, just because no-one really seemed to know what was going on, even though they must do it every day. Too many men with too many print-outs, and the drivers were working to lists on scraps of paper. But we got on the right bus, our luggage was nonchalantly loaded on through an open window, and 40 minutes later we were at the hotel. The reception area of the hotel looks fairly opulent, lots of marble and gleaming surfaces. There are some very nice views of the grounds leading out to the sea. We were led to a room (there's no way that we could've found it ourselves!) overlooking the sea, and that's about the only thing that matched the description (and photos) of the room that we booked. It was definitely not 'superior' in any way... Two single beds in a dark and dingy room, beaten-up decor and a tired en suite with a shower no bigger than the sink. After some complaints and a bit of a wait, the "booking misunderstanding" was cleared up and we were given the room that we actually wanted - bright, airy, a comfy double bed, room to swing a cat, a good sized en suite & a view of a pool and the sea. We just feel sorry for whoever does have to stay in that first room. Given that this was touted as a 5-star hotel, many of my opinions of it are somewhat negative. Had the rating been lower, our expectations would not have been so high in the first place. Food - As is fairly standard at all-inclusive hotels, dining in the main restaurant had to be carefully timed to avoid the crowds, which meant breakfast at 7:30 am and dinner at 8pm. The food was decent enough, a few times there were some really tasty dishes, typically those that were freshly cooked in front of you. A lot of the rest of the dishes didn't stay particularly warm in their stands so we tended to avoid them. The range of fruit at breakfast wasn't very impressive, which was a shame, but there were lots of pastries to choose from. We also preferred to dodge lunch time completely, because of the crowds, instead we made sandwiches at breakfast and sneakily took them with us. There were three other restaurants that we tried as part of the all-inclusive package - Egyptian, Italian and Chinese. They were worth going to, if only to get away from the main restaurant. The Egyptian one was a bit of a shock. It was in a marquee, with white plastic patio chairs, about 5 metres between the tables and some dubious music (which was rather too loud to be classed as background), but the food was delicious. We presume in high season, when the evenings are warmer, the marquee would be removed leaving a far better experience of dinner on a beach terrace. WiFi - this was not worth signing up for, it is simply unable to cope with more than a few people connecting at a time. Many people tried to use a pre-paid sim-card to get a data connection but the signal was apparently flaky so I can't comment on how successful that would be. Sun-beds - we were very pleasantly surprised by the sun-bed situation, we never struggled to find one (although we didn't try to go around the main pool), but I suspect that when it's busier getting a bed might not be so easy. While relaxing out in the sun, be prepared for local 'salesmen' constantly wandering around trying to sell you excursions. After a couple of days they recognise you though and stop asking. Drinks - the all-inclusive drinks were fine, although it would be surprisingly easy to accidently order a drink that wasn't part of the package. Basically, if you want the inclusive drinks, you have to go up to the bar to order, don't order from the waiters as these are not typically included. Also, when ordering drinks in the themed restaurants, you need to make it very clear if you want the inclusive drinks. Generally, the white wine could've been colder, and the beer was served in 1/3 pints out of a bottle, but it was easy to get used to. The spirits and limited cocktails were pretty standard, but the staff were happy to make them a bit stronger! Staff - all of the staff were pleasant, those on reception were helpful when we needed them, and the bar staff always had a smile on their faces. The waiters cleared tables as quickly as they could, although during peak times things could look a bit messy. Complex - the entire complex is nice, it has a number of pools and bars so people are spread out (although one of the pools does now feature some water slides which don't appear in the photos we saw). The reception area looks very smart, and lawns and plants are very well kept & probably the best aesthetic of the hotel. As previously said, some of the rooms are not looking good, and the area for the nightly entertainment was pretty ropey (it looked like it doubled as a storage area). The nicest place for us was at the end of the pier that jutted out from the beach, it was quiet and hot but the wind kept us cool, and the water was lovely for snorkelling (not a huge number of fish but enough!). We even caught a glimpse of some dolphins on our last day, which was wonderful. Overall, we enjoyed our stay at the Jasmine Palace Hotel but there was lots of room for improvement. We would not class this hotel as a 5-star- instead we would give it 3.5-star at best. We're not going to go back, but we did meet people who said they loved it & had already booked to go again.
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Date of stay: March 2020
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Natalia A wrote a review Apr 2020
1 contribution
We were just few days here but still remember our vacation. It was a lot of fun. Staff were friendly and helpful. Room was clean. You also never can be hungry there, many places to eat, food were tasty. Hope situation will be better soon and we can come back!
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Date of stay: January 2020Trip type: Traveled as a couple
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Happy Hollidays wrote a review Apr 2020
2 contributions2 helpful votes
We were there the last weeks before shutdown The staff are all very helpful and friendly Whilst there the Sahara dumped sand every where in a sand storm The staff worked so hard clearing it up from the paths to the lamps and pools starting at the busiest places Some people have posted pictures of the wave pool looking bad but the children’s and main pool were cleared straight away The food in the main restaurant was very good plentiful and varied as was breakfast The beach lunch could have done with more choice Mamood in the beach restaurant could not do enough for us Our room 2174 was kept clean and every day we had two fresh bottles of water the attendant worked so hard and always greeted us with a smile My only comment would be they need more glasses for drinks and hot glasses straight from the washer is not good for beer and wine Keep your glass and take it back for refills I would also recommend the Red Sea Star dive Centre With a special recommendation for Hassan who was one of the best dive instructors I have ever dived with over 25 years diving Some reports question this hotel but I would say value for money this hotel is excellent you can get better but you will pay a lot more My wife and I look forward to returning again soon I speak as I find and this was an extremely enjoyable holiday with great people looking after us
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Date of stay: March 2020Trip type: Traveled as a couple
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Lorraine H wrote a review Apr 2020
Essex, United Kingdom5 contributions10 helpful votes
We booked this hotel as a getaway with friends as we have stayed in Egypt 8 times and have always had a wonderful experience. We love Egypt on a whole. Hotel is definitely not a 5 star. More 2/3 * Dated decor that really needs updating. Tables and glasses etc not clean. Food was quite basic to what we have previously experienced in other hotels in Egypt.. Amenities not first class. Toilets have doors hanging off hinges. Not cleaned regularly. The photos that you see show a well kept hotel and grounds but believe me this is not the case.. reception staff were rude and very unhelpful. We upgraded before arriving to a superior sea view room, room was ok but had no hot water for 4 days and they kept saying that maintenance would fix it. NO. Eventually had to move to a smaller room that was awful. Shower was like a cupboard in the corner of the bathroom. No room to move. So disappointing. There are a lot of better 5* hotels in hurghada. Although this hotel was cheaper than the others we have visited there is no way that this should be advertised as a 5*. It’s disgraceful that they can get away with this.
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Date of stay: March 2020
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Room Tip: Sea view rooms.
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PRICE RANGE
$48 - $245 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
690
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Frequently Asked Questions about Jasmine Palace Resort & Spa
Which popular attractions are close to Jasmine Palace Resort & Spa?
Nearby attractions include Jungle Aqua Park (1.8 miles), Sand City (2.0 miles), and Hurghada Grand Aquarium (4.0 miles).
What are some of the property amenities at Jasmine Palace Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Jasmine Palace Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Jasmine Palace Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Jasmine Palace Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Jasmine Palace Resort & Spa?
Conveniently located restaurants include Makai Tukai Restaurant, Sofra Middle Eastern Cuisine - Hurghada, and Nino's Restaurant.
Are there opportunities to exercise at Jasmine Palace Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jasmine Palace Resort & Spa have an airport shuttle?
Yes, Jasmine Palace Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jasmine Palace Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jasmine Palace Resort & Spa offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Jasmine Palace Resort & Spa?
The staff speaks multiple languages, including Russian and Arabic.