Jasmine Palace Resort & Spa
4,240 reviews
#94 of 261 Hotels in Hurghada
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Km 18, Sahl Hasheesh Road, Hurghada Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (4,017)4,017
Room & Suite (595)
Dining (262)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Staff required to regularly wash hands
- Regular temperature checks for staff
- Doctors available 24/7
Updated 05/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#94 of 261 hotels in Hurghada
Location
Cleanliness
Service
Value
Finding an ideal family-friendly resort in Hurghada does not have to be difficult. Welcome to Jasmine Palace Resort & Spa, a nice option for travelers like you.
As your “home away from home,” the resort rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with paid internet access available.
Guests have access to a concierge while staying at Jasmine Palace Resort & Spa. In addition, Jasmine Palace Resort & Spa offers a pool and breakfast, which will help make your Hurghada trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
When you’re feeling hungry, be sure to check out Makai Tukai Restaurant, which is a Chinese restaurant that is popular with locals and out-of-towners alike.
Jasmine Palace Resort & Spa puts the best of Hurghada at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Outdoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Books, DVDs, music for children
Children's playground
Pool / beach towels
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Outdoor dining area
Snack bar
Poolside bar
Horseback riding
Snorkeling
Windsurfing
Billiards
Darts
Entertainment staff
Evening entertainment
Nightclub / DJ
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Electric kettle
Cable / satellite TV
Bath / shower
Private balcony
Safe
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family Resort
Languages Spoken
English, Russian, Arabic, German
Location
Full view
Contact
Km 18, Sahl Hasheesh Road, Hurghada Egypt
Name/address in local language
Getting there
Rental CarsSee rental cars from $26/day
4240Reviews746Q+A100Room tips
Reviews
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Traveler safety
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Popular mentions
The hotel is good overall, staff is friendly, cleanness and sanitization are good, many pools, beach is not bad, rooms are new and service is perfect ... animation team are In friendly specially alina . They just need to fix the restaurant AC.
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from Guest Relation M, General Manager at Jasmine Palace Resort & Spa
Responded 1 week ago
Dear Mr.Mohamed, Thank you for the time you have dedicated to rate your stay lately at Jasmine Palace resort & Spa. We were pleased to know that you enjoyed your stay with us and do kindly be assured that your constructive comments have been considered while we plan to improve our product. We will remain looking forward to welcoming you as a repeater guest Jasmine Palace resort & Spa. Regards, the hotel Management
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Hotel is very good. I like it. Anination team is amazing. So much activity morning gym, belly danse lessons, game darts, zumba danse, volleyball, boccha. Food in restoran is tasty. I Reccomend this hotel.
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Date of stay: June 2021Trip type: Traveled with friends
Helpful
Response from Guest Relation M, General Manager at Jasmine Palace Resort & Spa
Responded 1 week ago
Dear Mr. Ramadan , Thank you so much for your warm kind words and for your positive review. Your feedback and comments are very important for us to evaluate our services and to make your next stay unforgettable. We are happy to know that you enjoyed your stay with us and hope that you will be our regular guest. We will remain looking forward to welcoming you in your Second Home Jasmine Palace Resort & Spa. Regards, the hotel Management
Read more
The worst hotel in Hurghada I've ever stayed at. Very bad services, bored and inattentive waiters. Friendly staff only for tips. Bad, Bad, Bad.They served drinks in small plastic cups. There is a lot going on between the restaurant and the beach.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Guest Relation M, General Manager at Jasmine Palace Resort & Spa
Responded 2 weeks ago
Dear Mr. Andrei, Thank you for posting your review on Jasmine Palace resort & Spa. We do regret your dissatisfaction with some of our provided services during your latest stay with us, as well we do thank you for your constructive criticism which will be considered while we plan to maintain our service standard Once again, thank you for your review and we hope to have another chance to express our hospitality. Regards, the hotel Management
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Please keep in mind that this is my personal view for the following details regarding my stay at this hotel (28 may - 4 june) Good parts Friendly stuff - the interaction we had with hotel personnel was pleasant and kind. The guys at the bar were always smiling and we had quite an experience with 2 of them. One named a cocktail after me (and its my favorite so far) and the other one had always cared about our well being especially for my husband’s extra cold beer. Food is great! For all cravings, all diets. I believe that even the pickiest ones can find at lest 3 meals per day to their liking - Hello, its me, the pickiest one. The programs provided by the animation team are nice. We are loners, so we do not participate nor engage human interactions, but we had our corner from where we enjoyed the evening entertaining shows. Bad parts 5 stars at this hotel are different than the European 5 stars, so keep in mind this. The furniture in the room and in the dining areas are affected by the time, but not this was the unpleasant factor - the cleanliness of this areas is questionable. We had to change the first room assigned because of the dirt and multiple dead garden bugs and mosquitoes lying on the floor. The second room was slightly better but still dusty and untidy - but housekeeping did their best the following days regarding this. The shower, the dirt under beds, the quality of the furniture in the room were hard to stand, so we will consider another hotel when returning to Egypt OR booking a superior type of room (ours was a double with garden view). In our 7 nights stay there was one time when we had uncleaned fork in the sealed pack, and several times when we saw the seal incorrectly closed - so we assumed, maybe not fairly, that the cutlery is not well cleaned. The level of the sea is ankle high like maybe 50 meters and in some days the shore is dry as the sea retracts, so consider walkings on the pontoon to actually swim. The sunbeds available on the beach are also not in their best shape and do not expect the fine rich golden sand where you can burry yourself in, here is not the case. Extra info Internet is not free, its 5 dollar per day or 15 per week, available only in the reception area. We bought sim cards from airport and it was fine. Bring feet protective covers suitable for swimming There are a lot of mosquitoes, buy mosquitoes skin spray.…
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Date of stay: June 2021Trip type: Traveled as a couple
Helpful
Response from Guest Relation M, General Manager at Jasmine Palace Resort & Spa
Responded 2 weeks ago
Dear Ms. Madalina, Thank you for the time you have dedicated to rate your stay lately at Jasmine Palace resort & Spa. We were pleased to know that you enjoyed your stay with us and do kindly be assured that your constructive comments have been considered while we plan to improve our product. We will remain looking forward to welcoming you as a repeater guest Jasmine Palace resort & Spa. Regards, the hotel Management
Read more
I wanna thank all the staff in Jasmine Palace especially the animation team.i have special thank to Alina for all the activities she did to us (darts-swimming pool-dancing).The room was comfortable and cozy thanks to Mahmoud (room service).
Read more
Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from Guest Relation M, General Manager at Jasmine Palace Resort & Spa
Responded 2 weeks ago
Dear Mr. Ahmed, Thank you so much for your warm kind words and for your positive review. Your feedback and comments are very important for us to evaluate our services and to make your next stay unforgettable. We are happy to know that you enjoyed your stay with us and hope that you will be our regular guest. We will remain looking forward to welcoming you in your Second Home Jasmine Palace Resort & Spa. Regards, the hotel Management
Read more
PRICE RANGE
$48 - $245 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
547
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Claim Your Listing Frequently Asked Questions about Jasmine Palace Resort & Spa
Which popular attractions are close to Jasmine Palace Resort & Spa?
Nearby attractions include Mini Egypt Park (4.7 miles), Jungle Aqua Park (1.7 miles), and Sand City (2.0 miles).
What are some of the property amenities at Jasmine Palace Resort & Spa?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Jasmine Palace Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Jasmine Palace Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jasmine Palace Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Jasmine Palace Resort & Spa?
Conveniently located restaurants include Makai Tukai Restaurant, Sofra Middle Eastern Cuisine - Hurghada, and Nino's Restaurant.
Are there opportunities to exercise at Jasmine Palace Resort & Spa?
Yes, guests have access to a fitness center, an outdoor pool, and a sauna during their stay.
Does Jasmine Palace Resort & Spa have an airport shuttle?
Yes, Jasmine Palace Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jasmine Palace Resort & Spa offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Jasmine Palace Resort & Spa?
The staff speaks multiple languages, including English, German, Russian, and Arabic.
Does Jasmine Palace Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.