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Jasmine Palace Resort & Spa

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Km 18, Sahl Hasheesh Road, Hurghada Egypt
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Traveler (2975)
Room & Suite (428)
Pool & Beach (420)

About

Location
Cleanliness
Service
Value
Finding an ideal family-friendly resort in Hurghada does not have to be difficult. Welcome to Jasmine Palace Resort & Spa, a nice option for travelers like you. As your “home away from home,” the resort rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with paid internet access available. Guests have access to a concierge while staying at Jasmine Palace Resort & Spa. In addition, Jasmine Palace Resort & Spa offers a pool and breakfast, which will help make your Hurghada trip additionally gratifying. And, as an added convenience, there is free parking available to guests. When you’re feeling hungry, be sure to check out Makai Tukai Restaurant, which is a Chinese restaurant that is popular with locals and out-of-towners alike. Jasmine Palace Resort & Spa puts the best of Hurghada at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Parking
Paid internet
Internet
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Head massage
Massage
Salon
Concierge
Shops
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family Resort
Languages Spoken
Russian, Arabic
3,543Reviews690Q+A100Room tips
Traveler rating
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Popular mentions
Hotel is good not a 5 star but more of a 3 star alcohol is basic branded out of bottles some times can be flat all other things are at a good standard but I'll advise you to stay away from perfume shop in hotel as you will be conned out of your money and pushed to buy something you don't really want go into town to buy Egyptian purfume is my advice would go into ali baba shop and see his tortoise he will make you a drink and advise you on many different herbs he is good company he also has reasonable prices This is a must in my opinion I would try out the beauty spa but make sure you get a reasonable price go and see the manager he can give you a good deal you will feel 10 years younger once you come out of there overall this was a good holiday and hope to come back soon.
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Ahmed the taxi service man was extremely helpful throughout our trip. He advised on nice restaurants, clubs and we had an amazing experience honestly because of him. He offered to take us various places and I know some have experienced Hurghada as quite hectic in terms of the locals haggling people, however Ahmed was not like this at all and we really felt like friends rather than just business. There is a 24 hour service desk but also can WhatsApp him when your out and about wherever you are for services. Amazing !!! Thank you Ahmed!
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Me and my partner had a lovely time, staff were amazing especially the bar staff, even the gardeners made an effort! We were greeted everyday with fresh sheets n towel models in our room! Birthday surprise was amazing for my partner they went all out for the occasion!! I wasn’t too keen on the good but can’t please everyone xxx
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Jasmine Palace - Couldn’t fault the hotel for the price We are a couple in our 50’s and stayed at the Jasmine Palace Resort during November 2019. We have stayed at many Egypt hotels over the past 12 years and certainly go with an open mind. The reviews were mixed leading up to our arrival but we were pleasantly surprised as the hotel met many of our requirements and for a reasonable price. We were allocated room 2328. Our room was clean, tidy but in need of updating. We had a great view of pools, sea and mountains. Our only complaint was the noise through the interconnecting doors. There is 1 noisy main restaurant and 4 speciality restaurants (2 are free), Food was of a good quality, lots of choice and always hot. No complaints there as we always found something nice to eat and the restaurant never seemed to have that busy feel (hotel occupancy was at 51% though). We spent most of our time on the beach, but also sat round and swam in the many other pools (1 pool is heated). The Beach is good for Egypt standards and there is no shortage of beds or shade. The beach is tidy and well maintained and offers easy access to the sea. There is a good pier, which gives you direct and easy access to the coral reef and the Lifeguard is friendly and knowledgeable of the reef. The reef is good with many beautiful fish and if lucky you will get to see the giant turtles and Rays, which frequent this area. There is 1 beach bar, one offering food at lunch and drink. The main pool also serves food. Both have limited choice but always hot and tasty. All the staff from the pool/towel boys, cleaners and bar staff were extremely helpful and friendly. We must comment on the cleanliness of the pool, bar and garden throughout the resort. The lads were forever cleaning and tidying up. The gardeners also worked very hard. The grounds were all well maintained, however, the rooms need updating (this is currently happening) and paint on many buildings is peeling badly. WIFI is chargeable and only available in reception ($5 for 1day/$15 for 1 week). We would suggest that you get a local sim as we struggled to do the simplest of tasks such as Facebook/messenger etc. All hotels we have stayed in previously have given free WIFI in the lobby and made it chargeable if you want to use it throughout a resort. If you are going to charge for WIFI give us a decent service please – waste of money in our opinion! Bar service throughout the resort was excellent. Barmen were friendly and always served you with a smile, however, we were disappointed with the lack of wine glasses. The only wine glass we had was in the al a carte restaurants! We used the Egyptian, Italian and Chinese al a Carte restaurants once during our stay. Service and food was excellent in the Chinese and Egyptian, however, the ambience in the Egyptian was poor (replace the plastic chairs or supply cushions, add some intimate lighting and decorate the restaurant with Egyptian drapes would be a start). Didn’t enjoy the food or ambience of the Italian, but the service was good. There is no consideration from smokers for non-smokers in the outside social areas. We tried to keep our distance but wherever we sat smokers would appear and impose their smoke on us. The Mosquito fumigating machine (not sure of its actual name). All we can say is that it is very noisy and they fumigate at 5.30am each morning. They have no choice - Thanks for the ‘wake up call’ (lol) We always read many reviews, which state this is not a 5 star. Those that come to Egypt on a regular basis will know that they many hotels are not comparable to 5 stars in Dubai and Mexico, however, many of them don’t attract the same price bracket and we also believe that some visitors should play their part in making the hotel 5 star with many dressing very casual for dinner (vests and swim shorts) and walking through reception topless. Were not snobs but surely we should have standards and when we are on holiday. This hotel is one of the exceptions as guests played their part and dressed accordingly Entertainment is quite good and typical of Egypt. Over all we had a lovely holiday. I love to snorkel the reef. The reef is not the best but seeing the giant turtles and many Rays including the Spotted Eagle Ray was brilliant. If you head along the reef towards the Titanic Hotel, the reef is very good there. We would like to say a big thank you to the following people. Ms Julya from Guest Services assisted us throughout our stay. She was always friendly, understanding and far exceeded our expectations. Hassan our cleaner kept our room clean and tidy throughout and provided the best towel art and decoration we have ever had! Our anniversary towel art included flashing lights, flowers and tinsel. Finally the Reception Staff were extremely friendly and helpful. Something we rarely experience on our many trips to Egypt. During our 17 nights in Hurghada we stayed at The Long Beach for 9 nights and the Jasmine Palace for 8 nights. For us the Jasmine Palace was much better and highlighted what was lacking at the Long Beach. The hotel suited many of our needs and we were pleasantly surprised. Parts of the hotel are in need of some TLC and please invest in some more wine glasses. None of this would put us off returning though. Thank you to all the staff at the Jasmine Palace we had a lovely time.
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Pros: All the staff and entertainment team members are friendly and helpful. Happy to chat not fishing for tips all the time. The room was fine, working air con and a sea view right on the beach, rooms are very sound proof, my room was next to the beach bar and I had no trouble with noise. Rooms, facilities and pools are kept very clean. Cons: Buffet food leaves a lot to be desired. Avoid chicken as saying it was regularly undercooked would be an understatement. The room had no hot water from the shower but I was offered a room change once it was raised. By no means a luxury resort but very good for a weeks break.
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PRICE RANGE
$48 - $154 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
690
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Frequently Asked Questions about Jasmine Palace Resort & Spa
Which popular attractions are close to Jasmine Palace Resort & Spa?
Nearby attractions include Jungle Aqua Park (1.8 miles), Sand City (2.0 miles), and Hurghada Grand Aquarium (4.0 miles).
What are some of the property amenities at Jasmine Palace Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Jasmine Palace Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jasmine Palace Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Jasmine Palace Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Jasmine Palace Resort & Spa?
Conveniently located restaurants include Makai Tukai Restaurant, Sofra Middle Eastern Cuisine - Hurghada, and Nino's Restaurant.
Are there opportunities to exercise at Jasmine Palace Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jasmine Palace Resort & Spa have an airport shuttle?
Yes, Jasmine Palace Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jasmine Palace Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jasmine Palace Resort & Spa offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Jasmine Palace Resort & Spa?
The staff speaks multiple languages, including Russian and Arabic.