Finding an ideal family-friendly resort in Hurghada does not have to be difficult. Welcome to Jasmine Palace Resort & Spa, a nice option for travelers like you.
As your “home away from home,” the resort rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with paid internet access available.
Guests have access to a concierge while staying at Jasmine Palace Resort & Spa. In addition, Jasmine Palace Resort & Spa offers a pool and breakfast, which will help make your Hurghada trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
When you’re feeling hungry, be sure to check out Makai Tukai Restaurant, which is a Chinese restaurant that is popular with locals and out-of-towners alike.
Jasmine Palace Resort & Spa puts the best of Hurghada at your fingertips, making your stay both relaxing and enjoyable.
Had a great holiday, beautiful hotel!. Entertainment team are so friendly , staff was also friendly and welcoming. Highly recommend, loved the music around the pool, many other pools to choose from. Food was amazing in all restaurants, cant wait to come back 👍
Honestly the hotel is beautiful, clear water beach and fantastic staff but would not recommend Go on the excursions, our holiday wouldn’t have been worth it if we hadn’t gone. ‘All in one’ boat trip was amazing and so was the the ‘Sahara jeep’ where we went on buggies, quads and had a camel ride. 5 star Take the rep with a pinch of salt, he gets commission for everything!! Could have bought the same excursions online for way cheaper. He tried to charge us £250 for Cairo trip, our friends went for £80 who bought online. Get UBERs everywhere!! They have a taxi desk which looks cheap, £15 for a return journey to the Marina (30 min drive), which was only £6 return with Uber. Buy local SIM card at the airport!!!! €8 for 40gb of data at the airport as you walk out. And the rep charges you £25 for the same amount that we couldn’t avoid as the WiFi was terrible. Didn’t get any benefit from the all inclusive package at all!! Fizzy drinks are poured from bottles that have been kept out in the sun until it needs replacing. So drinks are always warm and flat. Especially because we were advised not to have any ice because of the poor water hygiene. Drinks were all watered down. We couldn’t drink on the holiday either as the didn’t have normal branded spirits. Don’t want to sound pompous, but they only served vodka, whiskey, rum and gin, tequila and oozo- really cheap quality, tasted like petrol.The beer wasn’t too bad when cold. Even there ‘premium’ cocktails you had to pay extra on top of what you already paid, mojito for example, but was still the same cheap alcohol poured in a small plastic cup that wasn’t enjoyable. The cleanliness in the rooms was great, we had a lovely cleaner who made animals out of our towels so made it fun for us to come back to our room. They clean the rooms multiple times a day so if you have a lay in you don’t need to worry. Entertainment was non existent, kids disco lasts 45 mins and then there’s a themed show by the animation team that drags for an hour. Only good show was when people from the audience took part in a music quiz. There were only 3 members that looked like they wanted to be there. Also, they will try and get you to take part in a party on the Saturday evening. DO NOT GO!! We had to pay €10 each to be entered in a raffle and were told we could get one free drink with the ticket- we thought this would be the ‘premium cocktails’ that you had to pay extra for- this ended up being a normal drink that was included in the all inclusive package so we’re ripped off completely. No dancing/ disco or anything and it dragged. Finally, but certainly the most important, the food… don’t eat any of it. We went on a 2 week holiday and we’re throwing up for the first couple of days and had diarrhoea for the rest of the holiday. Everyone who we spoke to in our resort was the same and the reps didn’t do anything about it. We went to the pharmacy to get tablets and they didn’t do anything. There’s no kids section so I have no idea what the children ate most of the week. No chips, only at lunch time in the snack bars. Sometimes the chicken was raw. It just wasn’t an enjoyable experience. The only time we enjoyed our food was at the Marina where there’s really good food and cheap. Filled steak with massive portion of chips and 3 steak sauces came to £8 English at The Moon, and Lucas English Bar was fab for drinks, great alcohol!! It’s a shame as we spent so much money on this holiday especially moving it after COVID but we had to make the decision to spend money or not enjoy our holiday at all. We probably spent an extra £600 including excursions…
Honest review This hotel sadly isn't 5 star as stated. I would personally say its a 3 star nothing more. The reason this place is still going is because the staff are amazing! They will do anything for you and help any way they can. The food was ok always found something to eat, repetitive but that's always the same with AI hotels. Loved the omelette every morning, and there was always a chicken dish for me to choose of an evening. I'm glad I didn't bring my children as they would of found it hard to eat, they had Nutella pancakes and chips but I think that's all my 2 youngest would of eaten. Arrived and our hotel room was dirty hasn't been cleaned so we had to move rooms. Most of the holiday our key card stopped working, even the cleaner had touble getting into our room for us with there card. We jept calling reception to bring us new ones they kept telling us to go to reception which we refused as we was the far end of the hotel and wasn't walking back and to in the 39 degree heat so they always sent a porter down. Hotel grounds smell, pressume its the drains but it wasn't a pleasant smell. Entertainment was none existent, you had a 30 min disco for kids and 45 min show by the animation team we watched 2 shows and left half way through, no disrespect but even 4 stars iv been before have entertainment team who come in and do a show. Also afyer the show there was nothing on atall not even music outside, once they had music on in the 9 days we were there. Downstairs bar closed so had to walk up the stairs each time for a drink... not ideal. Food and snacks around pool was ok and ice cream etc. If you go to the main pool make sure you get a red flag from the towel man or the massage people etc will gou d you, 8 people came over to us in our 1st 25 mins by the pool. Life guards great will even save ya pool beds for u for the next day. Haggle in the shop inside £2 for a snickers bar, £1 bottle water when the supermarket at mal gas them for 20p. Dont be afraid to haggle. Don't get a taxi get an UBER we went tor he marina for £3 and to the shopping mall for 99p. Trips!! We bought the Luxor trip got told 3 hour drive was 5 hours! They do 1 stop for toilet break and ur charged to use the toilet. On this stop it's very expensive for drinks and snack £7 for a can or Coke an bag of crisp. Luxor was a great trip but 5 hours there and back was a joke and collected at 4am. Quad camel and buggy trip wad amazing defo recommend. Dolphin trip was amazing too seen them and was amazed! Take Egyptian money on trips with you ya get a better deal. Middle of our trip we was pressured into doing a review on trip advisor and Facebook by the animation team! This was not cool! She got it up on our phones told us write a review and she took a pic of it (pressume she gets commission maybe) for getting reviews but this wasn't good in our opinion. We deleted the 1 sentence review as soon as she walked away, in heinsight we should of just said no. Chinese restraunt on site was poor, very very slow service people were walking out! Food wasn't nice either. Egyptian restraunt on the beach was lovely would defo recommend. The pools and the hotel staff make this place for sure, 8 pools, 1 adult pool, 1 wave pool. Always enough beds etc Didn't have much to do with animation as we wanted to chill but the other staff were great around the hotel the staff on restraunt, the garnders the life guards the cleaners all fab people and will go out of there way for you. Reception staff a little bit snotty but no skin off our noses. We both had diaharea while away which has enver happened to me before. 1 day for me but my friend had it for 5 days an when we came home. Don't drink there water.…
Great hotel! All the staff are amazing and are so friendly. Many activities throughout the day a show during the evening. Food is great lots to chose from. Many pools at the hotel and beach is very nice.
Great service and beautiful place to stay. Staff were fantastic and would definitely stay again on another holiday to egypt! Really friendly environment and good for any type of holiday. Would definitely recommend to anyone.
It’s good hotel and lovely holiday it’s very nice food drinks good and all staff friendly and helping us very good ainmtion friendly and the show very nice I will com in jasmine palace again for enjoy❤️
Lovely hotel. So clean and all staff were amazing. Food was so good and lots of choice. Pools were amazing and lots too so there. Children loved it here and they enjoyed everyday here. Will deffo stay again!
It was amazing vacation I've been to a lot of hotels, but this hotel is good in terms of swimming pools, there are 4 of them. As for food, it's very good. The rooms are clean, and every day the housekeeping comes to clean the room. About be acid very good and there a lot fish's As for the animation team they are a very good team with high energy They work all day to make you happy, and every day there's a different show. and special thanks to the girl shrouk the best dancer as for the shape of the building it is good
Me and mines boyfriend's family came to Jasmine Palace and our experience was wonderful all the restaurants are amazing. I only have one small complain and it's the WiFi which is really really bad and is only available in the reception. However all the presentations and shows are inpecable.
Great hotel , amazing entertainment , staff was welcoming and friendly, highly recommend , can’t wait to come back 😊😊best hotel I’ve been to 😁👍loved the music as it made it more enjoyable and welcoming . Everyone needs to go here on their next holiday 😁😁😁
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing