A very beautiful hotel, complete psychological comfort, excellent service, excellent service, the entertainment team is above excellent, the service of managers and reception, excellent, excellent, the room cleaner is very safe and clean. I give this hotel five stars, not four stars.🌺🌺🌺🥰🥰🥰🥰❤️❤️❤️❤️❤️
The resort was lovely, the seating areas looked over the sea, which was an amazing view. The rooms were clean and had loads of space. The animation team were all friendly and included everyone in activities which were all very fun. You could go down to the sea and the pool. It was a very good trip and I would definitely go again.
Had a great Holiday . Hotel is a little tired but is kept spotlessly clean by all the staff. The beer and spirits were not up to much and was served in tiny little plastic cups. We bought beakers from shop and they were happy to put drinks in them. Walid who looked after our room did a great job . We had everything from Swans,Ducks ,Hearts and even an Aligator made from the towels on the beds daily. The food is pretty much the same everyday. Fresh omelettes for breakfast daily. Crepes available at breakfast and in the afternoon. Burgers and salad and things for lunch. The evening barbecue and entertainment on the pool terrace were a nice touch. We dined out a couple of nights at the Old School Pub which is to the right as you come out of the Hotel Steaks and Burgers were excellent along with the beer . they also allowed you to take away beer as well. The little shop next to the pub which is run by Tom is also great. Tom was very helpful and can get you almost anything. I did have a dicky tummy and went to chemist and got some Tablets about £8 but worked within 48 hours. Immodium did nothing. Staff were lovely and helpful. Only Trip i would not reccomend is the Pirates Sunset. I tried to get my money back but only recieved 2 thirds of it. There was no sunset . Boat never moved from Harbour and only food available was seafood. After complaining I even had to pay for my own Taxi back to the hotel. I dived with Scuba Hurghada and they looked after me very well. Picked up at hotel dropped off at boat kit waiting on boat and then return to hotel all included in price. Overall a great Holiday. Returning next year to a different hotel though.…
Arrived late at night , as we were checking in we were brought a drink and were told they had kept food warm for us in the restaurant. My room was spotless and a welcoming comfy bed. Meal times were good, there was something for everyones taste. Ahmed , always had time to chat if I was dining on my own. The sunbeds on the beach were great Mohamed at the beach bar always had my coffee and drink waiting with his lovely big smile , Alex organized all my trips. at very good prices whilst having Egyptian tea in his office on the beach . And of course saving the BEST to last the animation team were FANTASTIC , Mostafa , Afrotimo , Farah (Joy) Tanya just to name a few ( 😘😘) I do miss my stretches 🤭 , the dance moves , yous really did make my holiday . I definitely will be back .
Having read the reviews I was very worried, on arrival room was terrible which was quickly rectified to another room, the hotel is tired but saw improvements every day happening I think covid has really not helped ! The only staff member we found a bit rude was the night receptionist on first evening ! ALL the staff were always so friendly welcoming and willing to talk the waiters were super polite as were the chefs the resturant manager was always so welcoming and had a good laugh with him ! I did find the cleaners in the room need to improve and not only improve when tipped I feel I only tip when deserved not the other way round! Air con worked fine not too noisy at all ! The food is not aimed at English people and feel this is an area that could be improved a lot still always found something we could eat though, Pop on bar was amazing and always loved talking to him about football and always had an amazing smile , Animation team ***** Mostafa made our holiday such a kind caring lad wanted to sneak him home with us he advised on trips and places to visit and always smiled, Tanya, Joy Timmo and mickey are a credit to Hassan they always worked so so hard gonna miss them very much The lady on reception I don’t know her name but she was amazing too Timor who sells trips round the pool and beach use him, he works for Alex and got us the best deals and what amazing trips we had, the MTS rep was only interested in telling us about trips and nothing about the hotel (trips through reps are a lot more money) We loved the atmosphere and staff so much going back in feb and can’t wait to see how much more has been improved :) We all need to remember how much we have paid and you do get what you pay for I wish all well at the royal star and keep improving…
Just want to say thank you to all the staff at Royal Star Beach Resort for the amazing 14 days we had as a family in there !! But I need mentioned the entertainment team Mostafa Ismail and Mostfa Lotfi from the beach bar and also the waiters Abdullah and Mohammed,I can't forget the room cleaner Allah he always leave our room so cleaned and beautiful bed made !! I highly recommend everyone to go there and enjoyed like we enjoyed too Carlos Noronha
Perfect hotel with high quality service and very good staff ❤️❤️❤️❤️ delicious food 🍛🥗🍱🍕🍔🍗🍤 😋😍 with amazing view at the sea 🌊 and pool🏝️🏖️ ,, the show every night is very interesting🤩🎉 I recommend it very much😍😍
Having come here many years and times i still cannot fault this place ..and will always return i have made many friends inside and outside the hotel ans if you ask the management will try and do as much in their power to make your stay the best time
Very nice place with nice people and food👍🏽 everyone was very friendly and helpful making the stay enjoyable and fun with the entertainment team lead by Mustafa. A good place for families and young people, Mustafa will make sure you feel at home and take you to clubs to party🍹
best of the best hotel i saw and i really like the place food amazing and drink is cool and stuff are frendly and i like the animeation team they are so funny and they are the best something in the hotel