Nice place to stay, the beach was good and the room was clean, staff was helpful. But food isn't good but the hotel good for its price. The hotel located in the center of city so you can go out at night and be near to a lot of places, you can eat at restaurant called "جاد"
What a lovely hotel and spa right in the middle of everything you certainly have the best of both. A lovely small little beach at the back of the hotel with plenty of sunbeds and a wonderful service from the life guards one in particular is Muhammad he is so helpful and such a gentleman I rate his kindness and help 100% all the hotel staff are very helpful but Muhammad at the beach and sandy at the reception desk stands out they go above and beyond. I would also like to mention nady who again was so lovely and helpful who cleaned my room for the 11 nights I stayed he was so lovely and everything was spot on in my room he again couldn't do enough for me which was greatly appreciated. The staff here are all so friendly and helpful. The hotel is small but ideal for people like myself who don't want the big resorts marina is a 10 minute walk from the hotel and there are so many shops and restaurants outside you honestly can't go wrong with this hotel I enjoyed the food a lovely selection for breakfast lunch and evening meals. Much preferred hugarda to sharm they are more friendly and respectful to women as I was a solo traveller coming to hugarda for the first time I was nervous but I needn't have worried as everyone I met was half and kind and wouldn't hesitate coming back out there on my own again …
I have waited some time before posting this review as I wanted to know what if anything this hotel or airline would do to rectify my issues. Visited hotel March 2022, it is basic with very little all inclusive amenities. Our trip was partly holiday & business. On arrival to our basic room the safe would not close so security arrived with a key to reset it. We had quite a bit of money in our safe in separate envelopes from our business there. On arriving back to UK we recounted our money to find £940 missing (a bit from each envelope), it was counted before we put it in, it doesn't take a genius to realise money had been taken from our safe. If the hotels response was anything to go by it was magic it disappeared. We firstly contacted the hotel the manager responded saying he would investigate. They checked CCTV & told us only housekeeping attended our room throughout our stay. The money was right when it went in & wrong when it came out - a miracle! Easyjet were no help, they contacted the hotel & repeated what they told them. The hotel itself, the best bar was not part of the all inclusive or the beach restaurant, which is a con, just wanted you spend more money. The only bar which was included was a small smoke filled glass fronted room. This hotel regardless of the stolen money, was poor, facilities wise. We have lived in Egypt and our expectations are probably a lot lower than most holiday makers, but for us was still poor!…
PROS: Great location. Right in the middle of the high street. Access to local stores, restaurants and transport right on your doorstep. The beach is right at the back of hotel. The spa here is nice. The reception staff are helpful. Thank you Sandy, Islam and Bahaa. CONS: The food is here is not great in my opinion. The alcohol included in the all inclusive package is limited to basic off shoot brands. Although If you dont mind then it's okay. The bathroom I had needs refurbishment. Leakage around the tap and shower glass. On my last night the cover of my duvet came off during my sleep. In the morning I noticed dried out stains on the duvet. To me this indicates they havent been thoroughly cleaned in a while.
Animation team is very good, all time working with people the food it very teste every day have defrant, the hotel have good, Location, and this not last time here we will come back very very sooooooon 😍😍😍😍😍
Great Hotel with wonderful staff. The food is good, the rooms and the hotel are very clean, the staff is very friendly and nice, a special thanks for Abo Islam and Eid in Ramses store at the hotel for taking care of the beautiful cat ( please check the attached pics for the cat's pictures) Ths only thing I didn't like about the hotel is that it is small.
Nice animation team , the daily show is amazing, the hotel is very safe for the children from all ages , the sandy beach is lovely and without rocks, well organized program , clean and tidy , friendly service, the food is moderate not very bad and not very good
This is the most beautiful hotel i saw everything here is nice and the best food and great rooms and we dont go outside only at thw night after the show time and we really enjoy it and we will tell everyone about it thx a lot
Wer be Herr 4 times and wee love the hotel and the food and Nice pepole and the staff and the animation team thet male a Nice shows and food entertinmint and er Always have fun and Nice hollydays thx a lot
Hotel is located in the center of the town, there are many shops and cafes around, Marina is just 10 minutes walk from the hotel full of beautiful boats, cafes and this is a big advantage of the place. Clean area, nice tasty food, rooms a little bit old but cleaned very well, small but nice sandy beach. From the hotel you can go diving and boat trips. General Manager Bahaa Sadek keeps everything under control. All staff is very friendly. Guest Relations Pauline is very nice and helpful lady. Thank you for wondearful vacation.