That's really great. Superb service and I would go back here. Nice food and many restaurants, Chinese, Japanese, Mongolian and so on. Drinks are different, if you don't leave tips it will be bad. So start at the beginning leaving tips :)
The animation group is great! The sea is amazing, nice water, nice fauna. The staff took care of us and all of our requests. Food is great and also in love with the dessertes. Thanks Lada for your amability! ❤️
Very good resort with nice beach and aqua park. Food is good, is different from Europe but is very good. I encountered small problems but they were solved quickly. Thanks to Mamdouh and Walled for helping us with whatever we needed. If you choose this resort and encounter any problems or want to know other details, talk directly to Mamdouh. We will come back with pleasure.
Good hotel good staff pool is great bars staff really good Room cleaned ever day new towels and fridge replenished every day Food ok but not great Reception staff very quick at checking in Hotel atm never worked for changing English money had good 2 weeks holiday nothing to major to spoil holidays
Our first holiday in Egypt started a little rocky. We were not impressed with the pushy airport staff grabbing our bags and demanding tips and the pushy shopkeepers. As it happens though, this holiday has turned into one of the best and I'd very much like to return. Restaurant staff Mustafa and Ezz are fun and cheeky and Sayed is just lovely. Ibrahim, lifeguard the most sarcastic, playful and funny guy going. Mustafa, drinks server on the beach is such a genuinely lovely guy and Mohammad who would pull our sunbeds together and get us mattresses, so very helpful. The bag man is a really nice guy, genuine and not pushy at all. There were many others who probably deserve my mention who were equally lovely although I didn't catch their names. Now we all got the dreaded Egyptian tummy and the pharmacy at the front overcharge massively. My advice would be take an Uber to town as soon as you arrive or ask your Rep to get you some Antinal and Streptoquin. Stuff really does work. Pharmacy charged me 150 egp for 10 Streptoquin. Shopkeeper told us they're normally around 30 egp for 20. £,$,€ are generally all treated at the same rate, so £ not always a good choice. Invest in sea shoes snorkels, an anti-fog spray and underwater camera, amazing snorkeling at the end of the pier. Plenty of sunbeds, no need for early reserve. The waterpark and beach sunbeds need upgrading like the rest, as most are broken and filthy. Food unfortunately is not kept at an acceptable temperature, often luke warm. Pasta station, donuts and omlets were my fave in the main restaurant. Pizza and chips at lunch at the beach or the best hotdogs at the pool bar at 3pm. Ice cream only served at beach restaurant or main restaurant at limited times. Alcohol measures are generally so strong it's undrinkable, ask for small measures. We had 2 rooms, one had WiFi the other did not. It is really hit and miss around the hotel. Advise would be to get a vodafone data SIM at airport. I got WE data and it's not great. Mosquitoes are an issue in the evening, bring repellant / deet 50%. I found a lot of rudeness from other nationalities, with pushing in the norm. I got fed up with the constant spa / salon / boat trip guys going around trying to sell. The on-site spa was not the best of experience. Steam room ceiling repairs and a good clean is needed, showers not working well. The lady who done my massage was constantly on her phone. I said to my daughter it felt like she'd keep stopping and starting and that's when she said, you know she was on her phone. I was also bruised on my lower back. At the end, we were basically kicked out still dripping wet, towels snatched away. Daughter had gone to loo so hadn't rinsed all the scrub off either. Wouldn't recommend. The hotel is kept really clean, the pools are plentiful, waterpark is fun and the Animation team are a good laugh.…
The staff were all very welcoming and friendly, and I felt very safe. There are also LOADS of amenities - loads of swimming pools, including some more private-feeling ones, water slides, direct access to the beach, you name it. The room was also impeccably cleaned every day. The food was good, with lots of choice. However, as someone who can't eat dairy, the choice was limited and I wasn't exactly sure if something contained dairy. 1) everything should be labelled, with allergen information. 2) there should be more options that cater for dietary requirements. The wifi connection was terrible and unreliable so in the end I gave up. There were a lot of good trips offered, and they were all very fun, but it was quite unorganised. We were told to meet in the foyer, and we had to just go up to each tour guide that came through the front door which trip they were representing. In all, loved our stay and would definitely stay here again.…
First day we came in the hotel in the evening and we were hungry and we were surprised that they prepare for us extra dinner Thank you titnaic Thank you Mr Chico and momo for great evening shoes We loved it
Good Pool area, cute Animation, food could be better Sometimes No glasses(than plastic) ... The Basic is very good but sometimes is the Organisation Bad ... The beach and the Pool area is perfect for Families with children ... The staff is very friendly ... The rooms are Clean...
Have had a great holiday here the pools and slides are amazing the animation team are also great good place for families, the beach is nice but have to get the shuttle to beach which is a bit disappointing, I’d recommend the boat trips great snorkelling there the food is ok always something to eat, our room is spacious and cool and the massage in the spa is amazing
I would love to say hallo and bye Was really sad that iur 10 days finished really fast Amazing holiday with the family entertainment team super cool restaurant was great bars everywhere food all the time we never got hugry we will be back thaaank you titanic