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ZYA Regina Resort and Aqua Park Hurghada

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Sheraton Road, Hurghada 11511 Egypt
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Traveler (1537)
Room & Suite (381)
Pool & Beach (291)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Daily temperature and symptom checks for staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#99 of 286 hotels in Hurghada
Location
4.2
Cleanliness
3.1
Service
3.3
Value
3.3
Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Public wifi
Paid internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Evening entertainment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Concierge
Shops
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Russian, Arabic, German
1414Reviews71Q+A62Room tips
Traveler rating
  • 704
  • 283
  • 128
  • 93
  • 211
Traveler safety
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
omar s wrote a review Jun 2022
Cairo, Egypt1 contribution
The reception lobby is dirty and the mens bathroom in smelled horrible while the women's bathroom was out of service. When we first arrived they asked us to sent in a small conference room while we were about 50 people. The room was small poorly lit and didn't have enough chairs so some had to sit in the floor. We sat there for a couple of hours untill they printed our ID and prepare some paperwork despit having our names two weeks in advance. We had someone's grandmother who became tired from the long wait. When her granddaughter tried to complain to the manager, the manager became hostile towards her and didn't hear her complaint. I can't stress how horrible there treatment was enough The rooms were small, one of them didn't have a fridge and some of them had horrible bathrooms. The grass was poorly maintained and the smell of fertilizers was strong. The pool and the beach were not good. In conclusion this hotel is really terrible
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Date of stay: June 2022Trip type: Traveled with friends
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Mohamad Waleed N wrote a review Jun 2022
1 contribution
The staff isn't friendly at all, they have no patience nor professionalism in their way of treatment. We have arrived at the hotel with our friends and they kept us waiting for 3 hours without even giving us a glass of water, waiting for the rooms. Then we needed to go to the toilet and it was awful no hygiene at all! Letstalk about the food. The restaurant's smell was not acceptable at all we couldn't even pass by it!! I DON'T RECOMMEND IT AT ALL!!
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Date of stay: June 2022Trip type: Traveled with friends
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Bassant wrote a review Jun 2022
8 contributions1 helpful vote
A trashy place that lacks basic services and maintenance. Even the lobby was not clean and restaurant was extremely smelly. Also, unprofessional staff who lacks basic guest relations and handling skills! The beach was small but ok and the pool was very small and dirty
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Date of stay: June 2022Trip type: Traveled with friends
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Mahmoud Ashraf wrote a review Jun 2022
2 contributions1 helpful vote
Everything is wrong about this place, from hygiene to food and pools, I booked 3 nights and checked out after the first night Dishes in the buffet are poorly washed and smell awful, food is low quality and cold even in the beginning of the buffet and buffet variety in 3 meals is almost nonexistent. Telephone lines are cut in all rooms and no way to reach the front desk or room service except to walk all the way from your room, my room had no AC and I reported the issue twice without solution.
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Date of stay: June 2022Trip type: Traveled with friends
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Norhan mohsen wrote a review Jun 2022
2 contributions1 helpful vote
This place is the worst place you can ever see. The food got us a fever as it was poisonous and no one even apologized. Its not clean and it is full of different and many insects. The pool was horrible. The stuff was very impolite and disrespectful.
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Don’t go to this place
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Saskia D wrote a review Jun 2022
1 contribution3 helpful votes
super vaication at zya regina hotel hurghada i love everything good stuff and amazing animation team they did a great job trying thier best to make the guests happy thanks for all and thanks for the animation manger moudy
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Date of stay: June 2022Trip type: Traveled solo
3 Helpful votes
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Response from your shine a light team, Other at ZYA Regina Resort and Aqua Park Hurghada
Responded 2 days ago
Dear Saskia! Thank you for your stay at ZYA Regina Resort & Aqua Park! "Shine a light" is ZYA Hospitality's motto and we are glad to note that our team at the resort shed some light on your vacation! Please be so kind and recommend ZYA Regina Resort & Aqua Park to family and friends back home and PLEASE come back!
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Dan S wrote a review Jun 2022
1 contribution1 helpful vote
Having an amazing holiday so! Hotel is clean and comfortable! There is plenty to do on site, the animation team keep you busy and entertained! Rocky was especially welcoming and always encouraging you to join in activities! Barvstaff are very attentive and never leave you with an empty glass!!
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from your shine a light team, Other at ZYA Regina Resort and Aqua Park Hurghada
Responded 1 week ago
Thank you, thank you, Dan! We appreciate your stay at ZYA Regina Resort & Aqua Park and are glad to read that you enjoyed your vacation with us, please visit again and accept our best regards and best wishes from the Red Sea!
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BalN wrote a review Jun 2022
Worldwide1 contribution
We stayed in a two bed standard room (the appereance of the standard room doesn't even similar to the pictures on the websites). The bathroom, balcony, beds were very dirty. The free Wi-fi is a lie, we had to buy a SIM card immediately when we arrived. DO NOT try to go to the street at night. In the shops the sellers want to fool the visitors, you can't find prices anywhere, they just tell you a 3x price. The cleanliness of the room was horrible, we had to ask the staff to clean our room please. The beach is beautiful, but in every 20 minutes somebody came up to us to sell something to us. On paper it is a 4* hotel (in reality 2*), but don't expect shampoo, shower gel or anything like this. We couldn't even hang out our clothes to dry. The food was very unanimous. Personally, I don't recommend this hotel to anyone.
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from your shine a light team, Other at ZYA Regina Resort and Aqua Park Hurghada
Responded yesterday
Thank you Sir for having stayed with us and for your review, if we are correct, you posted while still at the resort. The moment we had figured out your "real name" our Executive Housekeeper has been in contact with you, the room recleaned and as far as we are aware, you had been satisfied with our efforts. Ref. the picture you posted showing the "door spy", we are a bit puzzled. To remove the "door spy" takes some efforts and can't fall out by itself. Shampoo and Soap dispenser are available in the bathroom respectively the shower-cabin. We are following the instructions of the authorities in charge during the current pandemic and removed the amenities from the (bath)rooms such as soap-bars, small shampoo bottles, shower-gel and alike. For the Wi-Fi, please note that we do NOT advertise free access with the exception at the lobby and the terrace next to the lobby. And finally, at the tower-kiosk at the beach/pool we provide our guests on request with small red flags. When attaching the flag to your sun-bed or sun-shade, you will not be approached by the vendors. Thanking you for shown understanding we remain with best regards to Hungary!
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Becky wrote a review Jun 2022
1 contribution1 helpful vote
Hotel is very clean in all areas, we have a room with a sea view and the views are spectacular. All staff are super friendly, helpful and very polite. Lots of activities while on resort. The entertainment team are awesome and always offering activities, exercise routines, volleyball, discos, karaoke and lots of evening entertainment! Special mentions for Ahmed (bar staff) just one of my faves! Providing the best cocktails and service! Rocky was so much fun and always encouraging us to join activities!! Sonny was another superstar always joking around and making us laugh!! Overall we've had an amazing holiday, thanks to all the staff at Regina! weather has been hot but bearable never dropping below 30 degrees and the sea temp is lovely and warm!
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from your shine a light team, Other at ZYA Regina Resort and Aqua Park Hurghada
Responded 1 week ago
Thank you dear Becky! "shine a light" is the slogan of ZYA Hospitality and we are gladly reading, that our colleagues did the utmost to follow our motto! We appreciate your stay at ZYA Regina Resort & Aqua Park and are glad to read that you enjoyed your vacation with us, please visit again and accept our best regards and best wishes from the Red Sea!
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Tyger43 wrote a review Jun 2022
3 contributions5 helpful votes
Best vacation we had at zya Regina From the front office till the beach boy Thanks for mr. sherif The animation team super they doing an amazing work under control of their manager mr.moudy thanks guy’s for everything we will come back soon
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Date of stay: June 2022Trip type: Traveled with family
4 Helpful votes
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Response from your shine a light team, Other at ZYA Regina Resort and Aqua Park Hurghada
Responded 1 week ago
Thank you, thank you, dear "Tiger"! "shine a light" is the slogan of ZYA Hospitality and we are gladly reading, that our colleagues did the utmost to follow our motto! We appreciate your stay at ZYA Regina Resort & Aqua Park and are glad to read that you enjoyed your vacation with us, please visit again and accept our best regards and best wishes from the Red Sea!
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PRICE RANGE
$40 - $68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regina style hurghada, hotel regina style
FORMERLY KNOWN AS
Regina Swiss Inn Resort & Aqua Park
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
417
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Frequently Asked Questions about ZYA Regina Resort and Aqua Park Hurghada
Which popular attractions are close to ZYA Regina Resort and Aqua Park Hurghada?
Nearby attractions include Captain Morgan Cafe (0.2 miles), Twins Tours Egypt (0.2 miles), and Shoes Town (0.2 miles).
What are some of the property amenities at ZYA Regina Resort and Aqua Park Hurghada?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at ZYA Regina Resort and Aqua Park Hurghada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to ZYA Regina Resort and Aqua Park Hurghada?
Conveniently located restaurants include Moby Dick, El Dar Darak Restaurant, and Gad Restaurants.
Are there opportunities to exercise at ZYA Regina Resort and Aqua Park Hurghada?
Yes, guests have access to a pool and a fitness center during their stay.
Does ZYA Regina Resort and Aqua Park Hurghada have an airport shuttle?
Yes, ZYA Regina Resort and Aqua Park Hurghada offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does ZYA Regina Resort and Aqua Park Hurghada have airport transportation?
Yes, ZYA Regina Resort and Aqua Park Hurghada offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ZYA Regina Resort and Aqua Park Hurghada?
Yes, dry cleaning and laundry service are offered to guests.
Does ZYA Regina Resort and Aqua Park Hurghada offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ZYA Regina Resort and Aqua Park Hurghada?
The staff speaks multiple languages, including German, Russian, and Arabic.
Is ZYA Regina Resort and Aqua Park Hurghada accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.