In short: old, run-down hotel, not worthy of it's 3*. The hotel was nice probably a few decades ago, but it's in a dire need of renovation Pros: - nice and well maintained garden - good price - large and relatively clean beach, close to the hotel - ok food, but not great - close to the airport - relatively quiet Cons: - very old rooms and furniture that were not really renovated or modernized in over 30 years - the towels are not changed daily, unless you give a fat tip - overused beach towels that are never changed with clean ones - not once in 14 days - noisy and barely working A/C in the room - lack of stuff - the one guy that probably has to clean hundred of rooms, manage to clean ours only in the afternoon - rusty window frames and balcony, broken mirrors, old doors that don't shut down properly, rusty metallic trash bins in the room - plenty of dust behind the furniture - dirty tables in the restaurant that are never disinfected between between customers - old and dirty wooden sun lounges - broken safe in the room - very old TV set (cathode-tube) -…
I love the guys in Animation team, they are so kind and funny. I enjoyed the music and dance. The hotel is great, litte retro but everybody is nice. Food is ok, not so many choices. All clean. Garden is beautiful.
I was in this hotel with My family and friends. Hotel is decent and It is, like You go somewhere to retro hotel. One great thing, which We love was a beach nearly hotel. It is a best beach, which We was still in Egypt. Also, I have played sometimes on piano at the evening not just for My friends, but also for tourists and for hotel personal too. Maybe, I'll return back to this hotel sometimes at the future.
I visited this hotel many times. Always I was excited by beatifull garden. Beach is very big. Rooms are older but sufficient. Cleaning takes place every day. There was plenty of food in the restaurant inside the hotel and on the beach too. This year I am planning to comeback and I hope, that there will be the pleasant young man Keroles in the main restaurant. He was always respectful. When the cups were missing for breakfast, he always brought them to us with smile.
Restaurant and bar in the hotel are really amazing. The restaurant is very nice and clean. The food options are great for breakfast, lunch and dinner. The staff is very polite and professional. They speak fluent german and english. The bar serves great variety of quality drinks. It is very clean and relaxing and the staff is always very kind and helpful. The whole place is amazing and very enjoyable.
Very beautiful beach and gardens. The rooms are equipped with older furniture. Flexible staff, special thanks for Mr. Keroles, waiter from the main restaurant. Very good value of money. We will definitely be back here again.
We already knew that this hotel is not the fanciest hotel in Hurghada but we didn’t expected this… From the outside and even in the lobby you feel like you are in a reasonable place but when they give you a s*it room that they say it’s the best you feel a bit shocked..we felt like we were in a horror movie the walls had stains the balcony door was broken the floor and decorations were old and dirty as well the front door didn’t shut properly as well and the bathroom was the worst part the toilet wasn’t clean as well… we exchanged our room 2 times a 3. One was acceptable but it seems like every room needs a BIG renovation and the whole hotel it self. In my opinion this hotel was built 50 years ago and never was renovated nor maintained. The employes were mostly friendly but never forget in egypt everyone wants a tip. We left a tip in the room everyday when we left for the cleaner. The garden was beautifull 10/10 the palm trees and the flowers stunning. The beach well the sand was clean but the sun beds were very old as well. The beach was beautifull long and clean. The beach was the best part of our trip but this was the main reason for our travel. The food wasn’t too bad but every day it was almost the same. But don’t eat next to the beach side hot dog, hamburger,pizza all disgussting. The all inclusive alcohol was cheap and the only drinks were fanta,cola,sprite and cheap apple and orange juice. If you are a coffe guy don’t come here!!!!!! Coffe was un drinkable. I would recomend to calculate the extra buck and go to a 5 star hotel it seems 4 star is a bit lower in Egypt than in other countries. Ps: We are not the kind of persons to write our oppinions on everthing but we felt that we must tell our experience.…
The service was very good except the hotel staff that brings your luggage from the lobby to your room and back. In our case they brought us the wrong suitcase and then expected a tip. Drinks were excellent and food was tasty, but the menu was more or less the same everyday, very repetitive. There is free wi-fi only in the lobby, but very slow. The beach was wonderful and the water was crystal clear. The pool was significantly smaller than the one presented in the pictures online. Our room was nice looking, however the washroom was lacking. When we arrived, we noticed that there was no hand soap and not enough toilet paper. In the morning we asked for that and we didn't get it until the next day. They clean the room everyday and they give bottled water. Overall it was a great time and maybe we'll come back.…
I have stayed at this hotel five times, starting in March 2014 and the latest in March 2019. The rooms are good and clean, food is good an the personal i the best. Sorry too say, my travel agency do not have the Grand Hotel anymore, I sent a mail In January to you to see if I could book by myself but have still not got an answer, that makes makes me sad because I would like to visit The Grand Hotel again. Eleonor Lindahl from Seden
Been here numerous times love hurghada we are never disappointed with this chain of hotels.lovely staff,clean hotel,good food.very nice beach long and sandy.very very good value for money. See you soon guys