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SUNRISE Grand Select Crystal Bay Resort

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Km 19 Village Road KM 20 Hurghada, Hurghada Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4345)
Dining (470)
Room & Suite (458)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SUNRISE Grand Select Crystal Bay Resort
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 241 hotels in Hurghada
Location
Cleanliness
Service
Value
Seek out an outstanding experience and an unforgettable vacation at SUNRISE Crystal Bay Resort -Grand Select-. Nestled directly at a sandy beach with a private lagoon on the Red Sea, the 5-star deluxe resort comes with a wonderful garden surrounding and large pool areas including 3 pools and one jacuzzi pool. Free Wi-Fi is available throughout the resort and in all rooms. The spacious 364 rooms at SUNRISE Crystal Bay Resort offer all the comfort and luxury you need for an unforgettable holiday at the Red Sea. Every room has satellite TV, air conditioning, minibar with soft drinks, tea & coffee making facilities and much more. For guest seeking an extra outstanding experience, SUNRISE Crystal Bay offers sea view suites, that can come with private Jacuzzi or pool area and royal club privileges. Experience culinary delights in the international restaurant with a daily changing theme buffet or dine at one of the 5 a-la-carte restaurants serving Mediterranean, Indian, Greek, Egyptian Cuisine (included in all-inclusive) and delicacies from the sea at Felucca Seafood restaurant (chargeable). I addition, the resort houses 9 Bars & Cafes: Pool Bar, 2 Beach Bars, Cocktail Bar & Lounge, Sports Bar, Shisha Cafe, Royal Club Lounge, a club and a 24h Lobby Bar. SUNRISE Crystal Bay Resort features a fully equipped gym, luxury spa & beauty salon (chargeable). The SUNRISE Kid’s Club let by professional care takers is available for kids between 3-12 years old offering Daily Educational, Entertaining Sports & Activities. Located 19km (20 min) to Hurghada Centre and 15km (16 min) to Hurghada International Airport, the resort features a distinctive location. Our all-inclusive concept includes: Breakfast, Lunch and Dinner in Buffets or a la carte Restaurants (unlimited reservations), Snacks from 12-17:00, 22:30-01:00, local alcoholic Beverages from 10:00-00:00, Soft and Hot Beverages 24/7, Minibar with water and soft drinks, Wi-Fi, free entertainment and sports activities, and much more. Some activities/services such as Diving Center, Spa Treatment are extra charge.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Archery offsite
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Private beach
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Full view
82Good for walkers
Grade: 82 out of 100
11Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
6,462Reviews854Q+A100Room tips
Traveler rating
  • 5,149
  • 939
  • 251
  • 71
  • 57
Time of year
Traveler type
Language
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Popular mentions
Ahmed H wrote a review Nov 21
1 contribution
I like it this hotel and I love people there helpful and respectful with guest the rooms so great and good housekeeping and good animation team on the beach and I really like it so much and I will back again
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Date of stay: November 2020Trip type: Traveled with family
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Response from SUNRISE Crystal Bay SUNRISE, Owner at SUNRISE Grand Select Crystal Bay Resort
Responded yesterday
Dear R2297NZahmedh, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Crystal Bay Resort-Grand Select- Kind regards, Guest Experience & Quality Department
Read more
Nancy H wrote a review Nov 15
Alexandria, Egypt10 contributions
+1
I stayed a week with my husband at Crystal Bay and the stay was absolutely perfect. The hotel is super clean and trying their absolute best to keep things hygienic everything in the hotel is disinfected regularly between guests. The experience was absolutely great from the quick hassle free check in by the Reception Staff Mr Sherif, Ahmed Samy, Mahmoud and even the friendly golf cart driver Harby who's available around the clock to transport you around the resort upon your request. The food was excellent, the chefs do their best to accommodate for everyone taste, they will remember your preferences from the first time and the variety changes everyday so you wouldn't get bored even on a long stay. The Egyptian restaurant was especially super delicious and authentic, the Italian restaurant offers a nice romantic dinner and Poseidon offers a chill relaxed dinner by the beach experience. The staff of this hotel is absolutely amazing, very friendly, accommodating and very polite. Special thanks to chef Hamada, Chef Abdelaziz, waiter Samar, waiter Haitham, waiter Shereef. The room is spotless clean, comfortable and easy on the eye with a beautiful modern color palette, comfy bed and equipped with a smart TV that you can connect your smart phone to and with their strong Wi-Fi connection you can stream your favorite shows and Mr Elsayed and Mahmoud of housekeeping made sure our stay in the room was as comfortable as possible. The resort have a beautiful sandy and clean beach with palm trees and comfortable lounge beds and the bay offering a relaxing warm effortless swim. The animation team of this hotel is the best I ever seen, super energetic, friendly and smiles never leave their faces especially Tori, Henry, Ali and Fox. The resort got beautiful well maintained gardens that offers beautiful scenery for a night stroll. Overall it was an excellent experience and we are already planning on spending our nexr vacation there and honestly I can't wait.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from SUNRISE Crystal Bay SUNRISE, Owner at SUNRISE Grand Select Crystal Bay Resort
Responded 1 week ago
Dear NancyHanyM, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Crystal Bay Resort-Grand Select- Kind regards, Guest Experience & Quality Department
Read more
Afif_Singapour wrote a review Nov 12
Singapore, Singapore67 contributions37 helpful votes
I spent one week there. Facilities and swimming pool great. I made by mistake a double booking through Expedia, 5 minutes before arriving. but thanks to the diligence of the reservation department, they fixed the issue quickly. Thanks 🙏. Food great as well. Above many other 5 stars hotels ! Great Service and this is why I will come back there, and why I highly recommend it ! Special thanks to Yaseen and Mahmoud at the reception who helped me a lot 🙏. Thanks as well to the Director of this hotel. When all the teams are so dedicated, it can't be chance. It is because at the top, there is a Leader who inspire and lead by example. I will be back. Thanks again. You made my stay a very good surprise ! Ps : it is a pity that Mamlouk hotel, the sister hotel, charged me one night, despite the insurance of the receptionist, Ibrahim, who told me that I can change the hotel, and they won't charge me. But Mamlouk did ....
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Date of stay: October 2020Trip type: Traveled solo
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Response from SUNRISE Crystal Bay SUNRISE, Owner at SUNRISE Grand Select Crystal Bay Resort
Responded 1 week ago
Dear Afif_Singapour Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Crystal Bay Resort-Grand Select- Kind regards, Guest Expiernce & Quality Department
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Selkholy wrote a review Nov 1
Cairo, Egypt55 contributions6 helpful votes
+1
This hotel is worth staying at. However, it’s not so convenient for families with younger children or babies. There’s not so much activities to do. The hotel is perfect for people who are seeking to relax by the pool or the beach. They have a nice small shallow bay that is perfect for children. They also have a pool for families, one for adults only and a jacuzzi. There are tennis courts, beach volleyball and waterpolo. The animation team is nice and friendly. There’s a nearby water activity center called “Blue Waves”, they have parasailing, banana boat, glass boat trips, day sea trips... etc. This is there phone number +201554335224 The rooms are very clean with nice views. The bathroom is spotless. The only down side of this hotel is the food! Limited variety and the quality isn’t the best. I recommend this hotel for a weekend of relaxation.
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Date of stay: October 2020Trip type: Traveled with family
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Response from SUNRISE Crystal Bay SUNRISE, Owner at SUNRISE Grand Select Crystal Bay Resort
Responded 3 weeks ago
Dear Selkholy, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Crystal Bay Resort-Grand Select- Best regards, Guest Experience & Quality Department
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Marium Boulus wrote a review Nov 1
Cairo Governorate, Egypt11 contributions
+1
It's truly one of the best hotels we have ever stayed in Egypt! A 2 minute drive from Senzo Mall, Sunrise Crystal Bay Grand Select is a quiet and posh hotel. We parked our car free of charge for our entire 6 nights stay. I have been in the Sunrise Royal Makadi (in 2017) and Sunrise Crystal Bay is definitely quite better. Our Superior room was quite spacious for a party of three and overlooked the pool. Had an electric kettle, a desk, 2 sofa chairs, bathrobes and a cute balcony that led to the main pool. The bathroom is huge with a stand in big shower room!! It had a huge dresser for our clothes. We were given 2 WIFI passwords (max 2 devices each) and were able to be connected anywhere in the resort (room, lobby, restaurant, on the pool, beach, cabanas, etc). The housekeeping staff provided us with mineral water bottles (whenever we asked for it) and left 2 soda beverages in our mini fridge (at check in). The animation team were quite friendly and very entertaining. Thank you Fox, Sarah, Henry and Ali for a great stay! My daughter played her first ever volleyball game on the beach! The pool is huge and has a bar water sit-in area. The waiters and chefs were quite polite, friendly and very welcoming. I have never seen a hotel in Egypt serve sushi in their dinner buffet before. The buffet was sectioned off for COVID-19 purposes, but the chefs were quite generous. They had a lady bake their own balady bread that was out of this world!! The beach is actually a quiet bay, that has cabanas and floating cabanas that were quite relaxing. The food was spectacular and delicious! The coffee machine in the restaurant made great coffee! The baristas are quite good! We were staying at the hotel during my daughter's 12th birthday, the hotel arranged for a complimentary cake for her and the entire animation sang "Happy birthday" while DJ Bobo's song played in the background!! I don't think there is one bad thing about this hotel! Definitely going back!! #MustTry
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Date of stay: October 2020
Value
Location
Service
Room Tip: Choose a room with pool or beach view
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Response from SUNRISE Crystal Bay SUNRISE, Owner at SUNRISE Grand Select Crystal Bay Resort
Responded 3 weeks ago
Dear maryboulus, Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back to SUNRISE Crystal Bay Resort –Grand Select- in the near future. Best Wishes Guest Experience & Quality Department
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Previous
PRICE RANGE
$132 - $461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido crystal bay hotel hurghada, sunrise crystal bay hurghada
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
364
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Frequently Asked Questions about SUNRISE Grand Select Crystal Bay Resort
Which popular attractions are close to SUNRISE Grand Select Crystal Bay Resort?
Nearby attractions include Badawya Tent of Mostafa & Bob (0.00 miles) and Galaxy Disco (0.00 miles).
What are some of the property amenities at SUNRISE Grand Select Crystal Bay Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at SUNRISE Grand Select Crystal Bay Resort?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at SUNRISE Grand Select Crystal Bay Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at SUNRISE Grand Select Crystal Bay Resort?
Yes, free parking is available to guests.
What are some restaurants close to SUNRISE Grand Select Crystal Bay Resort?
Conveniently located restaurants include Granada, Retro Bar & Pub, and Beach Restaurant.
Are there opportunities to exercise at SUNRISE Grand Select Crystal Bay Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does SUNRISE Grand Select Crystal Bay Resort have an airport shuttle?
Yes, SUNRISE Grand Select Crystal Bay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SUNRISE Grand Select Crystal Bay Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does SUNRISE Grand Select Crystal Bay Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at SUNRISE Grand Select Crystal Bay Resort?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.