It is a nice hotel . many activities. Need fast action from reception team . I asked for extra bed, need to call 7 times and complain to finally get it after one and half hour!!!! Nice Aqua . good food. We can not control air-conditioning in the room.
Lovely holiday in seagull hurghada we are here 14 time because we love the hotel is great and workers and everybody smiling and so beautiful beach and nice food and great animation team and thanks everything
We have been in the Seagull hotel for 10 days. First day, we were in the so-called new part of the hotel in the worst room I’ve ever seen. After complaining, we’ve got a slightly better room but the toilet smell was insupportable. Moreover, no cold water, no shampoo, no towels… After two days of complaining we’ve finally got a decent room. The beach is extremely small for such a big hotel, so the water gets quickly very dirty. The food is ok, however the organisation and the service is low: missing dishes, large queues etc. Depending on the room you are, those are cleaned more or less often. You could wait for 2 or 3 days with no cleaning. The small aqua parc is open twice a day for 2 x 2 hours only. Overall, with some small highlights, the experience is really bad. The high review notes are mostly coming from their team chasing the tourists and asking them to rate the hotel with the highest marc.…
The beach is amazing. The water is good and pleasant. The staff is very very friendly. Loved everything. The only thing is they need to pay attention on cleanliness of the windows, floors, the cafeteria and the hotel overall. I like everything so far. The animation program is awesome.
Family friendly hotel, with lots of venues, restaurants indor and outdoor, bars located in every corner and the most important wascthe entertainment staff they are very positive and outgoing helping you in every single way. Thanks fot the vecation and hope to spend my next vacation next summer.
The best part of this whole expirience is people. Lovely staff, and i have to pount out Mikey who is the most amazing motivator and brightest sunshine Egypt has to offer! Animation team really made difference and made this vacation fun and unforgettable. Lovely food and awesome beaches. It was great expirience with such a lovely Egyptian welcome. I highly recommend it!
The hotel is very nice, and the staff are very pleasent and friendly. Hotel is located in the city so we got to see city centre, marina, bazar... The hotel offeres a lot of activities and excursions which made our trip unforgettable. We would gladly come back again.
1-No free internet 2-Standard view means old houses top roof view as per attached, no honesty regarding what is standard view mean 3-Room not clean 4-We reached the hotel at 11 am and the check in process finished at 5 pm 5-Broken furniture 6-Bad Management 7-Very bad customer services (not care about customer feedback) 8- Most of the customers was shouting in the reception because they are not no satisfied about the room cleanliness and room view. 9- Most of the customer cancelled their reservation
The holiday is great in Seagull hotel with lovely sun and sea we like it here everything is nice food and people and swimming pools and aqua park we enjoying here everything and thanks a lot for m.r Tinoo
We spent 10 days here and we had a great time!! The animators are truly amazing; they are super friendly and they made sure that we are never bored. There are plenty of nice activities from morning til night, so everyone in the family could find something. We will definitely come back!