Great Hotel, set in lovely grounds with plenty of pools and its own private beach with 2 lagoons and a reef. Loads of sunbeds all round the complex, beach and pool towels in abundance freshly laundered every day. Pool and beach bars serving full range of drinks and snacks, varied daily. Wind breaks on the beach for days when the wind gets up. Staff super helpful, moving beds, bringing towels, drinks, tables and matresses. Pools and beach kept very clean. Rooms cleaned every day, with towels and bedding changed regularly, toiletries topped up daily. The bath in our room needed replacing or reguilding, rest of room was in good order, tv with choice of channels, bottles of water replaced daily along with tea and coffee. Good towel art everybay, thanks to Mohammed. 2 normal restaurants for daily use as well as 2 special restaurants available for 1 visit each per stay. Lots of choice each day catering for a wide range of tastes. Lovely bar in main reception, other than a strznge rule of only being available to over 55's after 7 in the evening. Good service and choice of drinks. Main cafe bar is the only place that you can access wifi which is frustratingly slow. Overall really good stay with very helpful staff and it seems that they are trying very hard to upgrade the facilities and decor

Stayed here the first week of March. We were greeted by the very friendly (and helpful) reception staff. Our room was upgraded and we had a lovely suite situated in the middle of everything! Everyone was so helpful, even the staff wouldn’t let me carry my own bags! Never expected or asked for tips either! There is a golf buggy that can transport you to your villa, handy if you have lots of luggage! The food was lovely;and with all inclusive, you also have the option to dine at the two premium restaurants. The Italian (sorry I don’t know the name) and the Podium. These of course are only free for one time. You also have the option to go again, but you would need to pay. The hotel grounds itself is absolutely beautiful. Everyday there were gardeners up keeping the lawns. Plenty of pools! They were renovating the connecting pools (not sure what to call them) but this didn’t make a difference to our stay. The only thing I could suggest Is that the pools could be heated. Even in 30+ degrees, the pools were freezing cold.- Found this out the hard way! WiFi didn’t really work in the Aqua bar, but then you did have the option to pay for a better quality WiFi. Pool towels and beach towels are provided by a trade in card system. The cleaners did a fantastic job on our room. The staff working at the bars and restaurants were so helpful and polite. Always saying good morning. We did venture out of the hotel, perfectly safe! We do recommend using Uber. A trip from the hotel to the Senzo mall only cost £1.25. A lot less than what the taxis situated at the hotel were. The spa was okay. Had a lovely Swedish Massage. My friend had her hair cut, but that wasn’t the best. Again, no reflection on the hotel. The only thing I didn’t like, were the shops inside the hotel. Constantly harassing us every time we walked by. Some could not take no for an answer. Having a serious case of the post holiday blues, thanks Long Beach for making my first trip to Egypt memorable.

As Traveler who used to travel to Egypt and hurghada the last four years i can describe that this is one of the decent greatest holiday i ever had as prior to our arrival i had some inquires and sent some e mails to the rooms division manager Mr Mohamed Hassan which has been replied probably in a short time and upon our arrival which was the 5th of March i was warm welcomed by the lovely friendly reception and had the updated information which need to know as it was not our first time to visit the long beach and the reception was more than helpful with all our needs during our stay which is rarely found now in some hotels that you find some one from the reception members are helping you from heart really i felt that they love their job. While we was there there was a small sand storm and all place was full of sand but the hotel housekeeping in short time and day by day was insuring that all place was clean probably. Big shout to our room cleaner ammar who is really polite and friendly whenever we meet only hello or good-morning and every day we come back we find a nice simple towel art (small touch) but really impressive us. Food need more variety and tasteless and that's why we prefer the AL la cart restaurants ,as well temperature need to be more hotter as well deserts need to be more and there was not enough fruits really we was surprised as at our first visit was better and that's why we gave it four stars this time. Long beach named long beach as it had huge beach area which was more than relaxing for us and had a nice jogging daily to the hotel marina and the beach bars there offers nice drinks but in plastic cups. There was some renovations while we was there for a short period but it didn't bother us at all as the area was big to enjoy from left to right side also we have seen that they are on a process to make new chines,Greece & Indian restaurant which surely will be a good add value to the property Thank you long beach team as we spend two weeks on paradise really and thank you for taking high measurements of cleaning for Corona virus we was really impressed from the level of cleaning and a sanitize table located at the reception area was a good idea also we witnessed reception,pools,housekeeping guys always cleaning around them some staff to be mention & doing really great effort. * Milad,akram & mr mina from reception * nagy from pool area *azizh from the Vienna bar Thank you long beach team for wonderful two weeks and god save the world Love Egypt and will come again for our third time