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Mercure Hurghada Hotel

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Guests1 room, 2 adults, 0 children
Traveler (6016)
Pool & Beach (1020)
Videos (3)

About

#27 of 228 hotels in Hurghada
Location
Cleanliness
Service
Value
Mercure Hurghada is the perfect holiday destination for people who want to do everything or nothing at all. Conveniently located just 10 minutes from the international airport, at the exclusive Hurghada beach resort, this exquisite venue offers guests the ultimate in pure luxury with a private, picture-perfect beach, elegant restaurants and incomparable service.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Kids stay free
Parking
Internet
Hot tub
Sauna
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Nightclub / DJ
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Housekeeping
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Hotel links
Visit hotel website
5,252Reviews
459Q+A
100Room tips
Traveler rating
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Popular mentions
Wonderful place. I was in couple hotels earlier, but this is the best for me. Tasty cuisine, great stuff, good animation team. We had so gorgeous room with lot of space inside. And there was a quite big green area. Greenery was everywhere! Also there was a great morning gym:) I`m just fall in love with this place.
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Response from Karim E, General Manager at Mercure Hurghada Hotel
Responded yesterday
Dear m_kolodii, We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
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Hotel's Favorite
1st Time Staying here, and cannot fault anything, Excellent choice of food,Facilities cater for all,Staff are very friendly and happy to help.Nice and clean environment ,Entertainment is fabulous,funny and make you feel extremely welcome, Joo and Mado animation you are brilliant
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Response from Karim E, General Manager at Mercure Hurghada Hotel
Responded Jan 25, 2019
Dear buddyrules, We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
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We arrived at the mercure on the 19/07/2019, we left on the 19/07/2029, after having visited several times this place has gone down hill, on arrival the guard dog a black Labrador was covered in flies he got up checked our taxi and struggled to lay back down, the place he was lay was dirty and again covered in flies, we got to reception hazem got us to fill our paperwork in, and told us to get a drink, wow the place was very dirty, we went in the restaurant and again very dirty, we watched the chef prepare and cook raw chicken, then dipped his hands in the tomatoes then used his hands in cooking the stuff, then serving cooked chicken with the same gloves, I mentioned it to the duty manager who told us to microwave it if we wanted? I went to reception who said the place was dirty as they had very bad storms, I had only been in makadi bay for 7 nights with no storms literally 15 minutes away, he smiled I mentioned the food he said cross contamination is very serious yet done nothing, at that point we collected our luggage and left, and we will never return, o am disgusted at this and will contact Accor hotels directly, on leaving the receptionist walked us out and apologised then told us they had many Egyptians on holiday who were dirty and food was not normal standard as they are pigs, not nice for normal guests. I hope you manage to sort this out before someone dies through bad hygiene.
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Response from Karim E, General Manager at Mercure Hurghada Hotel
Responded yesterday
Dear david0801, Thank you for taking the time to tell us about your experience at the Mercure Hurghada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis
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Excellent place and great food and service and the staff are helpful and friendly and the best part of hotel in carnival i am very happ to have this experience in that place with this people ,I advise anyone to visit this place
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Response from Karim E, General Manager at Mercure Hurghada Hotel
Responded 1 week ago
Dear DA M, We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
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I'm here every year since 2002 y. And cant change.... I love this place. Very good sea and beach. Very good animators. ALINA, Romeo you are the best! My daughter very likes stretch with Alina!! Also children run here to animator Farid, he can to find way for each child.. This place magic and fantastic..I met here a lot of people, which come here every year like me. I'm recommended this place espasially if you come with children.
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Response from Karim E, General Manager at Mercure Hurghada Hotel
Responded 1 week ago
Dear Road720765, We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
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PRICE RANGE
$75 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure hurghada hotel hurghada, sofitel hurghada, accor hurghada, hurghada sofitel
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
312
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