After switching from another 5* hotel which was dreadful, this place seamed like a paradise. And it indeed has potential to be one, yet there are shortcomings. Cons: -Food, food, food! We have booked an all inclusive stay but ended up paying for a taxi to get a somewhat decent meal at McDonald’s 5 km away. The meals at the hotel were very basic and very same each day: chicken, rice, beans and french fries. This one time in fact (New Year’s Eve) the dinner at the sole restaurant that was available for our meals was simply amazing with great variety. It never happened again I’m afraid, but it did prove that the chefs are able to make good meals yet for some reason they do not. -The staff was kind until they have learnt we had complained about the food after which event we were mostly ignored. -Also, tipping seams to be the thing in Egypt but it does get ovewheliming at times as you feel obliged to tip at all times for any kind of tiniest service you expect during the stay you’ve already paid for (10-15 times a day, from breakfast to drinks at the beach up to room cleaning). A solution to this (for me very unpleasant) occurence would be the cruise ship model- to be charged an additional predefined $ for tips at check in and not be bothered by someone elses expectations further on as this did leave a mark on our stay. Just saying... -The pool was not heated although it was January and the sea was way too cold for swimming -Diferent sales persons bothering us at the beach, each day. Over and over. Pros: -Covid-19 measures were fully applied as the place was regularly sanitised and all the staff wore protecive masks at all times. One could simply smell the cleanliness there. -The beach is just lovely and entering the water is very easy over a sandy surface. -Our room had a very beautiful view. -We were offered complimentary wi-fi at check in and it was very good. This is especially important knowing the scarse internet availability in hotels in Egypt. - The room was cleaned and tidied well and on regular basis. We felt our valuables would be OK even outside the safe deposit box …
We spent wonderful vacation, everybody was so nice with us, everything was so clean. We especially want to thank your animation team who did great job and made our vacation more interesting. Hope we will come here again very very soon. 💖
I was in Continental 3 times and i cant wait summer to come again. I dont know which time is better winter or summer. I dont want to change hotel because is very clean, good stuff, food for everybody and ofcourse the most important are animations. Big greeting for Fox, Mamado,Tomy and Leysan, you are the best and thanks for make my holiday perfect. See you again!
This is my second time. The hotel is extraordinary. It is very clean. The food is very tasty but the best thing in the hotel is the animation team. The boys and girls are extremely kind, friendly and talented. And of course I will always come back to this hotel.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing