Highlights: • Located in the Centre of Hurghada • Family Resort situated at private beach lagoon • Swim-up rooms • 6 pools & aqua Park • 1 buffet & 6 à la carte restaurants (unlimited visits) Discover a treasure of fun and joy in the very centre of Hurghada at the family-friendly SUNRISE Aqua Joy Resort that lies on a beautiful beach of turquoise waters with a stunning private island. The Aqua Park is set to keep you splashing at all times, and for those seeking for a tranquil escape, we offer a total of 6 pools and a private beach area as well as a full- serviced spa (chargeable). The in-house gym is available free of charge (16+). Free Wi-Fi is available throughout the resort and in all rooms. SUNRISE Aqua Joy Resort offers 476 rooms including family rooms and swim-up rooms. Every room has satellite TV, air conditioning, minibar with soft drinks, tea & coffee making facilities and much more. The resort offers an all- inclusive dine around experience with a wide selection of exquisite dining options including 1 international buffet restaurant and 5 à-la-carte restaurants including International, Italian, Egyptian, Burger House, Asian, and Greek Cuisine. For seafood lovers, the Resort offers a Seafood à-la-carte restaurant (chargeable). I addition, the resort houses 6 Bars: Pool Bar, 2 Beach Bars, Shisha Bar, a club and a 24h Lobby Bar. The SUNRISE Kid’s Club led by professional care takers is available for kids between 3-12 years old offering Daily Educational, Entertaining Sports & Activities. With the strategic location on the promenade, the resort is promising you a great retail experience full of shops, cafes and restaurants. The Resort is nestled in Hurghada Centre and 5km (12 min) from Hurghada International Airport. Our all-inclusive concept includes: Breakfast, Lunch and Dinner in Buffets or a la carte Restaurants (unlimited reservations), Snacks from 12-17:00, 22:30-01:00, local alcoholic Beverages from 10:00-00:00, Water and Hot Beverages 24/7, Minibar with water and soft drinks, Wi-Fi, free entertainment and sports activities, and much more. Some activities/services such as Diving Center, Spa Treatment are extra charge. Please get back to the hotel’s AI Formula for detailed information.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Russian, Arabic, German and 1 more
Location
Elmamsha, Hurghada 1962612 Egypt
Name/address in local language
SUNRISE Aqua Joy Resort
3,483 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The SUNRISE Aqua Joy Resort is often celebrated for its stellar location near beaches and local attractions, and the staff's outstanding friendliness and attentiveness are regularly highlighted by guests. While the resort's cleanliness and amenities receive positive remarks, with special mentions of the immaculate grounds and variety of food options, opinions on the rooms are divided; some guests commend their cleanliness and comfort, yet others suggest they could benefit from modernization.
The ambiance of the resort is noted to be inviting, though the decor may appear somewhat dated to some. Overall, travelers find the resort presents good value for the experience offered.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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First impression of the hotel is chic. At the reception we met with a damp, cooling face towel...On standby for children there is an anti-stress wall of rations on which you can paint beautifully.The room was instantly received, the assistant came to take the suitcases...The room is spacious, chic view from the room .The room has all the necessary shampoos, shower gel, air conditioning, body lotion, hand soap and many more from the facilities, and there is a tea kettle to make tea, coffee, mini bar... Mornings and evenings it is nice to meet dawns and sunsets on the balcony with a cup of coffee.Come clean daily, the linen is always snow white, make figures different from towels: monkey, crocodile, swans, hearts...Very beautiful, clean.The area is huge, well-kept, very clean everywhere,green...There are swimming pools,slides and for babies and adults. The hotel has 6 restaurants. Very delicious and varied food. Every laziness is new. There is food for absolutely every taste and Mediterranean, Egyptian-Arabic, Italian, Greek; and there is also very delicious baby food. Fruit is also abundant: mango,figs,melon,guava,grapes,apples of different varieties,plum,banana,orange. And of course, very delicious desserts! There are also snacks in the bar by the pool, there are served: fries, burgers, pizza, vegetables, shawarma, hot dogs; another bar by the sea also has light snacks: pancakes, pita and havavushi (in tortillas meat). There are bars both in the lobby and near the pools and on the way to the sea, which is very convenient. They make very delicious cocktails.In the main pool they conduct aquaerobics animator- Memo (akuna-matata Memo chocolata)😂😁😜 and Omar.They conduct classes always very responsible, at the highest level. I would also like to mention the professionals: Animator Olgu - belly and bachata dance (professional of his business), Nick (step aerobics, children's disco), Sanam (darts and stretching), Angelina and of course the charming chef animator Isam. In general, I'd like to say that this animation team is the best. Interesting very shows, as well as for children hold exciting children's discotheques. For adults there are also chic parties on the yacht(for a fee), and animators offer for discotheque at the Hotel Meraki. It's all safe! Collectively taken to the hotel and also returned. I suggest this hotel. Next year we will return to this hotel again, because everything is very liked and the service, the management works very well.
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Date of stay: August 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Нет. Все замечательно
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a full-time wheelchair user, I had a great stay at Hotel Sunrise Aqua Joy Resort in Hurghada (Egypt).
Assistance/service upon arrival and departure at the airport and at the hotel by Sunweb was well arranged.
Each time we had help from hotel staff and guests to get into the main building from the street and the swimming pool area because of the steep ramp. I just can't do it. Very well organised. Very helpful and friendly staff. Also help every day from lifeguards Omar and Ahmed Abd monsif "on the beach". Top.
The adapted wheelchair-accessible room in the main building was fine: wide doors, bathroom with low large sink and seat under the shower, barrier-free access to the balcony. The 2 elevators in the main building arrived almost immediately and had little or no waiting time. Almost no noise in the hallway, sometimes it felt like we were alone on the floor.
Plenty of sunbeds at the pool and beach..
Had an excellent medical massage three times, but prior to the appointment it was a bit on the pushy side to recruit customers for a beauty treatment or massage.
Wide varying choice of local and other dishes in the restaurant and always room, just like in the lobby and bar, where there was plenty of room to relax.
The boulevard with many shops to the left and right of the hotel was reasonably accessible, although there were very high curbs that were impossible for a wheelchair user to negotiate without assistance. There are entrances and exits here and there.
The hotel has a taxi service, which is well organised, can be booked in the lobby and goes back and forth to Hurghada center or Marina for 10 euros. If you wanted to go back to the hotel, you would be called from the drop-off point and then taken back to the hotel by the same taxi, which made it seem familiar.
Due to the different living environment, the intestines can be difficult and a well-functioning treatment (Antinal 24 capsules) is available at various pharmacies.
Gr Matje
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Just come home after spending a wonderful 10 days at this hotel. We found every single member of staff so friendly and helpful, and hard working that made the hotel run so efficiently. The food in the main restaurant, is very plentiful and tasty. Ramadan one of the head chefs would always recommend us some of the Egyptian food if we were unsure, he also guided us to the BBQ area which we had no idea was out the back until a couple of days into our holiday. We also had an option of choosing a `la carte at the Italian, Greek, Burger or Asian Restaurants where we have to give a shout out to Sammy the Chef who cooked up some tasty meals. Aymen the head waiter was always helping us to make the best choices and we loved the food in there. The rooms are basic and some in need of a bit of TLC but are equipped with a hairdryer, kettle with coffee and coffee mate. A mini fridge with 3 tins of soda which are free after they go you have to pay but the water is always free. Animation team worked very hard keeping everyone entertained day and night. lifeguards kept the pools extremely clean, it was lovely there were heated pools and slides to. and barmen and chefs around the pool kept everyone happy. For a large hotel it was kept scrupulously clean. We will definitely return to this hotel for the wonderful relaxing atmosphere. The motto is 'If your happy, we are happy'
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Date of stay: November 2024
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Trip type: Traveled with friends
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Response from Jenya Kitaeva, Other at SUNRISE Aqua Joy Resort
Responded Nov 14, 2024
Dear Guest, First of all thank you for sharing your vacation experience. We are very happy that you had a great stay with us. We hope to welcome you soon again in your "second home" SUNRISE Aqua Joy Resort With best regards, Guest Experience & Quality Department
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The welcome and staff everywhere are really friendly, sometimes maybe even a little too. The garden is really beautiful, many types of lounging areas and there is always a Lifeguard who can help with moving or adjusting so that it can be placed exactly as desired. The food is excellent, something for everyone. The a la carte restaurants are a bit disappointing, and are actually not necessarily an addition as far as we are concerned. Unfortunately also a few lesser points. The fact that a feedback request was made on site and we indicated that we had some improvement tips (because why not make the interior decoration a little more cozy? Lighting and furniture a little less clinical and a little more inviting for a nice game or drink. In the restaurant, a plant or cozy lamp works wonders. Replacing dirty plastic cups with good crockery, sealant edges of 3 cm in the bathroom, leakage spots, a broken balcony chair, etc.) was strongly urged to give a review of 9 or 10. Being a 7 or 8 means that we do not recommend the hotel and that cannot be the story, right? Did we have any problems then? Anyway, when checking out we were once again asked for a review and we gave a grade of 7-8. Almost a crying receptionist who hated to hear that something was apparently wrong. We got the feeling that his own job depended on our review or at least an adjustment to his own salary.
If you, as a manager, owner or any other feedback seeker, want to improve your service, it is important to be open to suggestions, not just achieving a high score will ensure that guests return. They still don't come or you attract new guests who have unrealistic expectations.
Location is nice, close to the airport. Having the choice to swim in the sea or pool is great!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunrise Aquajoy Resort Hotel - if you are going to Hurghada and choosing a hotel, this is the best place you can visit in this city. Insanely beautiful and large hotel area, delicious food and incredible show program every day. You will not be bored during the day or in the evening thanks to insanely energetic and cheerful animators. Gastronomic pleasure from the variety of cuisine you are also provided. The only disadvantage is that the rooms are older, so if for you it is essentially luxury in your room, I advise you to take a room more expensive, although wherever you do not live very kind-hearted maids will always qualitatively clean and please you with a nice surprise in the room. The hotel area is very clean and all the staff tries very hard to make it as beautiful as possible every day. As for the traders of excursions on the beach, buy from them I don't advise, it is better to search on the Internet, as the price at the local people for tourists is much higher than normal, but to visit a couple of places such as desert safari, snorkeling or islands is worth. Talk about the pluses of this incredible place can be very long, but the biggest plus is the hotel staff. I have traveled a lot, but I have never met such service. Every employee is very nice, friendly and will always make your happy with their sincere smile. The hotel staff is very responsive and always ready to help, even if it is not part of their duties. They helped me organize an unforgettable surprise birthday party for which I am very grateful. I would like to single out Assistant ftont manager Osama Fawzy, a professional in his business and just a wonderful person, who was always willing to help in any matter and was very nice to everyone. And also the best bartender Mohamed Mahnoud, who always made us happy not only with the most delicious cocktails, but also with a good vibe and a smile. Many hotels try to create a family atmosphere, but in my opinion this is the first hotel that has really succeeded, for the first time I was sad to go home as the atmosphere here is really incredibly friendly and family oriented. Just try it and see for yourself that you will be sad to leave this place as I was. Thanks for everything to this lovely hotel and even more lovely people!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenya Kitaeva, Other at SUNRISE Aqua Joy Resort
Responded Mar 22, 2024
Dear alinakO6771AV, Warm Greetings from SUNRISE Aqua Joy Resort First, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Aqua Joy Resort. With best regards, Guest experience & Quality Department
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We are here now, it's very lovely. Nice little touches like handing out ice cold face towels to help you cool down, coming round the sun beds and offering to clean your glasses, coming around with fruit. Rooms are dated but clean and adequate. I'm quite fussy and I'm happy with it. Staff work really hard and are all lovely. Tipping not required but a Little token of appreciation goes a long way. These people work hard and earn little. Food is good, the restaurants are all very nice but especially the Italian and Asian. Very clean fresh food. Snack bar food very lovely pizza, burgers, chips etc pancakes on the jetty. Area down by the jetty is stunning. Can wholly recommend getting up early and just sitting in the peace whilst the sun comes up. Pools are regularly cleaned. Party pool is very busy and heated. Adult pool isn't heated but refreshing. Slides are good fun. Drinks are okay. I've had much worse in all inclusive and they will do their best to find you something they like but we always pick up some duty free for a bit extra in the evening. White wine is OK. A few flys and mosquitos I've been bitten a few times but always do no matter what I try so bring protection. No deli belly yet after nearly week week but I would just say make sure you wash your hands after every toilet use, obvious I know but I've seen loads of people not doing it 🤮 and most importantly stay hydrated with water not booze. Bottles of water are readily available whenever you want them. I've had ice in drinks and my daughter has had the slush and so far all good. We paid £2100 for ten nights 2 adults and a 12 year old and for the price we feel it's amazing. Went to Sinbad last year and it's so so so much better in terms of location, rooms, beach food and drink, but this is our opinion. If there are anything I would criticise it would be the shower pressure in our room is poor, the music is very loud so if you've done a trip, knackered and want an early night you've got no chance and finally there is a lot of reserving sunbeds you have to get up early to get a decent spot. I've succumbed to this because otherwise we would struggle. You snooze you loose and if your getting up early to do it then fair play. Enjoy
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenya Kitaeva, Other at SUNRISE Aqua Joy Resort
Responded Nov 3, 2024
Dear Guest, Thank you for posting comments about your recent stay with us. We are grateful for your comments. It is very important for us to know your opinion to have a possibility to develop and provide our best to our valuable guests. The team of SUNRISE Aqua Joy Resort will wait for you for the next vacation to provide with our best treatment. With best regards, The hotel management
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The staff is very friendly, the entertainment team is very good, really works hard, all day they are everywhere, we really enjoy activities like Zumba, Aqua aerobics, Stretching, Darts, Water Ball, Volleyball as well as in the evening different shows every day. The food is amazing, the Magic Fleur restaurant has such a wide selection, meat, rice, potatoes and a lovely salad bar. Rooms are cleaned 24 hours a day and my room was always clean with fresh towels and toiletries...
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately, I cannot understand the many positive reviews.
Positive points:
- Friendly and dedicated staff, both in problem solving and in restaurants. - Beautiful and well maintained pool area. - The beach is easily accessible, but in poor condition – the wooden planks are worn out and have cracks, posing a risk of injury. The pictures of the beach and also the rooms do not always correspond to reality. - The food is okay and there is something for everyone, but after a week the variety is missing. Halloween was celebrated with a big buffet, which was very good. The themed restaurants (except the Italian one) are also recommended, especially the Greek and Japanese restaurants. - Good location near the airport.
Negative points:
- Rooms are worn and do not correspond to the pictures. Many damaged tiles and insufficient cleanliness. Room service is limited to making beds and providing water bottles. The first room was unreasonable, the second was next to noisy building services. After a complaint we were shown three more rooms. - The shops in the hotel and the vendors on the beach are very intrusive. You are constantly approached by different service providers (fish manicure, excursions, spa, tattoos, etc.). - Loungers by the pool are occupied early, and there is no control although explained by the staff. - Childcare is inadequate: constant TV operation and little creative activity. In addition, the children were given unhealthy drinks, after we addressed that we did not want this, it was omitted. - The spa area is in poor condition – ailing taps and a hot tub, parts of which almost fall off. In addition, I was charged more than agreed when I paid and the treatment was shorter than advertised. - The bay has hardly any fish or corals. For real snorkeling, a trip with "dolphin trip with Mo" is highly recommended. - We didn't like Hurghada itself – the city is unappealing. - There is a construction site next to the hotel, but it is mostly quiet. - It seems that the hotel is actively trying to avoid negative reviews – much attention is paid to online reviews. - Unfortunately, I came back with an E. coli infection, presumably from eating.
Conclusion: The Sunrise Aqua Joy Resort did not meet my expectations. We have made the most of it, but neither this hotel nor Egypt are considered a holiday destination for us.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived in Bedouin at 8:00 a.m. and were greeted with a smile and a warm welcome from the master whose name was the reception manager and the respected Mr. Samah al-Sadi. We flocked back after breakfast received rooms spaciously appointed rooms well-founded our guests had a foam party The Emission team was a strong team The main restaurant the food is varied, lots of treats, western treats, very sweet, sea, ben and oak park, there is a lifeguard all the time we booked the Italian and Chinese restaurant the food is very sweet, especially the chinese, the hotel is beautiful for families all side by side, there is a lot of mobility and the last need for a love of peace and sea cabin is there the last hotel under the Banner I, sea and oak
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Date of stay: September 2024Trip type: Traveled with family
Room Tip:يوحد موقف سيارات امام الفندق امان غير تابع للفندق
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second time staying here, we used to be loyal to the sentido Mamlouk but due to high cost increases we decided to come to the aqua joy and from very first trip we have never been disappointed Both stays we have used the mega family jacuzzi suite, the views are breathtaking, lots of privacy on the huge balcony’s and rooftop terrace and of course the jacuzzi, well, what a way to start or end the day! The food is fantastic such high quality and variety. The Italian a la carte, boulevard burger bar and manzouko all exceed expectations and to have these free of charge is brilliant. All the staff are friendly, helpful and willing to go above and beyond to perfect your stay! Bottled Water is readily given and available at all times of the day , the main restaurant serves a late dinner until 1am if you arrive a little late Rooms are furnished with shampoo, conditioner, sanitary packs, hairdryers, mini fridge, the lot. And the air con is top notch
We would like to praise the below especially
Mr Osama the reception manager - A miracle worker and great guy
Mohamed Nasr & Yousef at the bars - especially for the iced coffees, wow!
Mr waheed and Mr Mohammed the managers for the manzouko/ Italian restaurants - I can’t begin to describe how lovely and kind they were to us
Mohamed kamal, heshmat, hosny and, Ahmed in the Italian and abd el naeem- Thank you so so much
10/10 recommend and cannot wait for 2025 to return ♥️
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Date of stay: September 2024
Value
Rooms
Location
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Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenya Kitaeva, Other at SUNRISE Aqua Joy Resort
Responded Sep 27, 2024
Dear chloerH3344EK, Warm Greetings From SUNRISE Aqua Joy Resort . First of all, we would like to thank you for choosing SUNRISE Aqua Joy Resort to spend your holiday. Thank you for sharing your positive comments about the hotel. We are also glad to know that our staff made your vacation enjoyable as you mention and hope to have the pleasure of welcoming you again at your second home SUNRISE Aqua Joy Resort in the near future. Best Regards, Guest experience & Quality Department
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There are more places to choose from in the Hurghada area.
PRICE RANGE
$104 - $151 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
476
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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