I like this hotel so much here is the people are very kind and friendly and we loves thr weather and in my next holidays I'll come back to this gotel with my friends again because of yhe animation team and we like shady from the animation and thx a lot for everything
We like this hotel becuase it big not small and the food is good and we loves the anomation team they are amazing and they makes shows its really nice and shady is really nice guy we loves him and we will come back again next mounth and we will tell all our frineds
Please, do not visit this hotel. We were there for 7 days and our stay was terrible. We had to stay at really small, terrible room (really small shower space, not cleaned…). The pool was half of our visit closed, so we had to go to another one… so many people… sea was absolutely terrible (there were some big fishes, and rocks - that was really painful). I recommend to visit another hotel. About the food… Just spaghetti.. there was nothing to eat. Just rice ot spaghetti. Fruit-just melone. If you are from another country, and not from egypt, you do not have rights here… that’s all
Pros & Cons - Very close to Carrefour Hurghada city - Accepted delay in getting the room prepared - Smiley faces in the reception (Ayman & Ibrahim & Wagdy) - Location is fantastic as most of the rooms are exposed to the sea according to the building design - Room size is good - AC is ok - Room service team is nice ( expecting your appreciation in different means) - For oldies, it is walkable as the resort is not very big - Animation is ok not wooooow - You can book for cruise activities and submarine from some agents inside the resort (chargeable) “Almost the same charges through booking” - checking out went smoothly although the busy entrance which serves both King Tut & Sphinx (check out by 10:00 am is better) - Main Sphinx resort’s entrance is from King Tut 👑 one ( both are under the same management: If you’ll take a taxi or drive in your own don’t follow the google location😉) - Although dusty parking area is free but you’ll struggle to find a shaded area - Lobby smells - No green areas - Mobile network coverage is fair (some locations within some rooms is not covered properly) - One elevator is not sufficient to serve the six floors building!! - Infrastructure is ok (not more than this) Requires a frequent maintenance - Room’s hospitality tray are empty ( you’ve to request for) - Limited TV channels “~28”- In summer sun rises very early so you’ve to consider using the black out or curtains or else you’ll get a sudden alarm 🚨 😂 - Food is below the accepted level ex. “Hot dishes comes v. Cold! - Diarrhoea possibility- limited varieties” (Breakfast is the best meal among threes) - Resturant chiefs are upset mostly, though, waiters are charming, helpful and welcoming - The minimum level of snacks(Ice cream is an iced sugar syrup 🤦🏻♂️) - I didn’t like the way that they invite the guests for kids show as do it in person during the dinner( one lighted and good located proper announcement in different language is sufficient) - Shared main pool (King Tut & Sphinx) is ok (use it early morning as it gets dirty quickly) meanwhile kids one should be avoided (a bit dirty). During the stay, they took a couple of days to get one side of the pool cleaned! - Beach is rocky on both sides (don’t expect more than covering your knees though on the one side - if you can swim - you may enjoy the depth and snorkelling activities - Try to avoid main country’s holidays as you’ll struggle with the busiest resort you’ve ever seen!! - One last thing, the main problem which creates a chaos in any place is the unacceptable spontaneous or deliberate human misbehaviour (whoever citizens or foreigns)!!…
Our expectations were entirely fullfilled. The accomodation in the hotel was very nice, a nice selection of good food, a nice clean pool and very good conditions for snorkeling - directly on the hotel beach. Especially we would like to point out the very friendly and helpful staff. They helped us with everything at any time. Our special thanks goes to Medhat (restaurant), Ibrahim (life guard) an Mohamed (room service).
Do not go if you are british. We were the only british in the hotel. Nowhere to drink after 5pm unless u fancy sitting in the lobby area. Food was the same pretty much everyday. And wasnt nice at all. I am vegetarian so struggled to eat anything. But foods looked like they were based around foreign cultures. Other guests were rude would put their hands into food try it and put it back. Other guests taking plates and plates of food. Taking 3tables for food between 4 of them. When we complained we was told we are used to it. Entertainment was foreign. Hotel was clean in rooms and was cleaned everyday. People threw up in the pool regularly. Was never shut to be cleaned. Communal toilets stunk of stale urine. Positives. Private beach and coral reefs on the sea so good snorkling place. Also there is the beach bar which incurs extra charges. But the guys who run that do an amazing job and made my time there ok. I will not be returning to this hotel.…
I just left this horrible hotel .. won’t repeat this terrible visit .. we didn’t have fun at all The food was very very ordinary without varieties and the quantity and quality of food was very low. The capacity of guests was overwhelming.. they can’t control the huge capacity of guests, so sometimes when you know that you can’t handle big numbers you should of write complete rooms or something like that. The hotel and the bathrooms were very smelly. The people were rude, I swear I can count the people that smiled to me on one hand.
Thanks for hotel staff it was a great stay, everyone was amazing from management, reception staff, restaurant staff, life guards, security, cleaners would highly recommend this hotel great place for families.
Very good and very nice place . we had a dream vacation with my family we felt very good, the service was good, the room was very cleaned every day very well! Thank you for your hospitality and we hope to see you again soon!
We went to sphinx resort in the Christmas and new year vacation and we had a perfect vacation. The staff was very welcoming and helpful the food was amazing. The new year party was more than perfect thanks a lot to everyone their we had a lovely vacation