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Golden 5 Topaz Suites Hotel

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K 21, Hurghada Safaga Road, Hurghada Egypt
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Traveler (212)
Room & Suite (95)
Pool & Beach (91)

About

#139 of 285 hotels in Hurghada
Location
Cleanliness
Service
Value
Category: 4 stars Deluxe Check in: 14:00 Check out: 12:00 Location: in front of Golden 5 city main entrance. Amazing night life with surroundings of shops and cafes. Accommodation:U shape building surrounded by a large swimming pool. Total of 226 rooms: 198 Family Rooms (55 - 60 m2, 2+2 pers., 1 living room, bedroom, bathroom, balcony / terrace) 12 Junior Suites (45 m2, 2+1 pers., 1 living room, 1 bedroom, bathroom, balcony / terrace) 16 Standard Rooms (30 m2, 2 pers., 1 room, bathroom, balcony / terrace) All TV satellite (32 channels), split air conditioner, telephone, safe, coffee set, mini bar . Bathroom: bath, hair dryer, scale. Electricity - 220 V. Restaurants:" La Perla" Main restaurant 320 seats (non smoking) Cuisine: international open buffet Serving: Breakfast, lunch & dinner Italian A'La Carte restaurant Turkish A'La Carte restaurant Bars: "Lobby Cocktail Bar" 24 hours "La brassern" Pool Bar "Billiard Lounge Bar" "Mermaid" Beach Bar
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Internet
Hot tub
Bar / lounge
Restaurant
Poolside bar
Airport transportation
Shuttle bus service
Conference facilities
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Languages Spoken
English, French, German, Italian

Location

Full view
39Car recommended
Grade: 39 out of 100
11Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
175Reviews7Q+A6Room tips
Traveler rating
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Bishoy n wrote a review Jun 2019
4 contributions1 helpful vote
This place used to be good place, but all of that was in the past.FD team doesn't wear name tags, it was a bit weird but once you start to deal with the aggressive green eye Mohamed you will understand why they dont wear name tags.. this guy was dealing in real high nose way with us however when a nice lady crossed us we saw the smile on his face and the magic happened and he stepped to help her, the first impression was disaster but then one of his colleagues Mohamed also stepped to help us and it was a bit okay, anyhow the place doesnt even give you the value for money you paid, then it comes to the pool and no need to say that no filtering system not existing or the media is not clean, i am a confident from the way how pools look like that if you measure the PH or Chlorine it will be disaster. Lets not talk about the FB and kitchen, once you go inside the smelly restaurant and not find a place for yourself to stay you can try the beach snacks bar but hold on, the food is too cold and sure that food display temperature standards of HACCP indeed not existing pluse the stained chef clothes. I ate one meal because i was too hungry but lets say the food wasn't too bad. I think that will be the first and last time in such a place like that. This is my first day and i hope i can stay till my 3 days vacation finish. the room wasn't too bad away from the TV from 100 years ago. Sorry i couldn't update pictures of all the Experience but the internet is disaster and only in lobby. Not to forget the public toilet is literally public toilet, cleanness is a mess.and not to forget mentioning the insects Apparently this hotel wasn't prepared for such an occupation not on the operation equipment or the team members. Stayed at Emerlad hotel of golden five
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Date of stay: June 2019Trip type: Traveled with family
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Dany C wrote a review Aug 2018
5 contributions3 helpful votes
The hotel from booking site is closed, you have to go in the next hotel and there you will receive a room. The room was very good we had every day fresh fruit in the room, the pool is small but you can go in the next hotel we're is good and is open sea with a beautiful beach Very nice staff from restaurant and reception, but the manager it was very rude when we asked about me closed hotel
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Date of stay: January 2018Trip type: Traveled as a couple
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Sebastien P wrote a review Sep 2017
Salta, Argentina8 contributions27 helpful votes
The hotel has been closed for more than one year now and if you arrive alone, you should go to the Golden 5 village reception in front of Topaz Hotel where there is a pyramid. They gave me a room in the Esmerald hotel, one of the resort. Actually, the Esmerald is not an 5 stars and it has a lot a problems : old, bad food, dirty premices, dirty bathroom, beach horrible with a lot of plastic bag, bottle and whatever you want, you'll find it on the sand. The swimming pool is very nice. The complex is awful and nothing woks. The staff is very nice except the managers. It is very far from the city
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Date of stay: September 2017
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
Room Tip: you shouldn't go
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england2000 wrote a review Mar 2017
Luton, United Kingdom78 contributions32 helpful votes
The hotel itself from the brochure looks lovely but be assured we booked through a travel agency to find out on arrival the hotel is closed!!!! We have been "upgraded" to the golden 5 Emerald (avoid) I have done a separate review for this property.
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Date of stay: March 2017Trip type: Traveled with friends
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Bishoy s wrote a review Aug 2015
1 contribution1 helpful vote
At the first day we had been waiting for 2 hours with our bags The room was not clean until we called house keeping The baddest hotel I have ever seen Services were sucks Food was rubbish They were dealing with visitors more kindly than Egyptians The room was the only thing good
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Date of stay: August 2015Trip type: Traveled with family
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Response from Golden5City, Manager at Golden 5 Topaz Suites Hotel
Responded Aug 23, 2015
Dear Mr. Bishoy! First and almost we would like to seize this opportunity to thank you and your family for chosen our hotel, for taken time to share your impressions about our hotel with hotels. We sincerely regret that our hotel did not meet your expectations and left negative emotions to you. Last, but not least we do repeat our apologies and we are thankful as we greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standard and please rest assure that all comments have been taken with great concern and welcoming constructive criticism as this enable us to constant improvement in the quality of our standard of service and ultimately guest satisfaction. We wish you and your family all the best for the future and might get another time to show you the sunny side of our hotel. With best and warmth regards Your Golden 5 Topaz Suites Hotel Team
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ALSO KNOWN AS
golden 5 topaz club hotel hurghada
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
226
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Frequently Asked Questions about Golden 5 Topaz Suites Hotel
Which popular attractions are close to Golden 5 Topaz Suites Hotel?
Nearby attractions include 5 Springs Aquapark (0.6 miles).
What are some of the property amenities at Golden 5 Topaz Suites Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Golden 5 Topaz Suites Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Golden 5 Topaz Suites Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Golden 5 Topaz Suites Hotel?
Conveniently located restaurants include Nino's Restaurant, Makai Tukai Restaurant, and Sofra Middle Eastern Cuisine - Hurghada.
Are there opportunities to exercise at Golden 5 Topaz Suites Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Golden 5 Topaz Suites Hotel have an airport shuttle?
Yes, Golden 5 Topaz Suites Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Golden 5 Topaz Suites Hotel have airport transportation?
Yes, Golden 5 Topaz Suites Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Golden 5 Topaz Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Golden 5 Topaz Suites Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.