Pickalbatros Jungle Aqua Park Neverland Hurghada

Pickalbatros Jungle Aqua Park Neverland Hurghada

Traveler (8640)
Dining (467)
Room & Suite (162)

View prices for your travel dates

Did you already book this hotel?
Tell us so we can help you plan.
Avg. $102 /night, 2/11 - 2/12
$151
per night
$127
per night
$102
per night

Feb

Mar

Feb 11
Today

Feb 13

Feb 15

Feb 17

Feb 19

Feb 21

Feb 23

Feb 25

Feb 27

Mar 1

Mar 3

Mar 5

Mar 7

Mar 9

Mar 11

Mar 13
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher

About

#63 of 301 hotels in Hurghada
Location
4.3
Rooms
4.6
Value
4.5
Cleanliness
4.7
Service
4.6
Sleep Quality
4.6
Jungle Aqua Park offers the largest water theme park in Hurghada. It is an amazing resort of endless choices at Red Sea coast. Being an Aqua Park, it is popular for its water slides, varied swimming pools, besides a multiple range of sports and social activities for people of all ages. You will find something for everyone at the Jungle Aqua Park, whether you are planning an active holiday or a family vacation combined with a most exquisite theme of water sports and leisure.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Yoga classes
Fitness / spa locker rooms
Sauna
Lazy river
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Nightclub / DJ
Video game console
Kids club
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quaint
Park View
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Safaga Road Al Ismaileya, Hurghada 1961510 Egypt
Name/address in local language
4.5
4.5 of 5 bubbles7,083 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled in a prime location, the Pickalbatros Jungle Aqua Park Neverland Hurghada is lauded for its vibrant atmosphere and a plethora of amenities that include multiple pools, an aqua park, and diverse dining options. While the hotel's extensive entertainment offerings earn rave reviews, opinions on the rooms are mixed, with some guests praising their size and cleanliness but others pointing out maintenance and booking issues. The service is generally celebrated for its helpfulness, and the overall cleanliness is noted to be of a high standard, though some guests have encountered inconsistencies.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Mixed
Cleanliness
Meticulous
Service
Friendly
Amenities
Abundant

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Traveler rating
  • 5,221
  • 1,184
  • 377
  • 137
  • 166
Traveler safety
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
funbag6 wrote a review Oct 2024
London
4.0 of 5 bubbles
Absolutey fantastic place for the kids. The pools are great, although not all are heated and the unheated one's can, surprisingly considering the heat, be a little cold. The place is pretty big, but walkable. The majority of staff are very friendly and efficient. We found that tipping a little but often was best, and euros or Egyptian pounds are best - not sterling. The food is abundant and very varied. Not all of it hits the spot with an average Brit but you'll find plenty you do like. An added bonus is the constant supply of free ice-cream and pastries. The alcohol selection is not great, which is not surprising given it's a Muslim country, but the beer is okay.
Plenty of entertainment on all the time, the particular highlight for us was the Galactic show. The rooms probably vary quite a bit, we had a family type lodge which accomadated two adults and three kids, it was pretty clean, not amazing but good enough. The toilet roll holder was hanging off the wall....little things like that stopped me giving it a 5. Internet was adequate. We panicked beforehand thinking there would be no internet so we purchased sim cards from the Orange stall in the arrivals lounge and we appear to have been shafted, paying for 30 GB sims and only getting 20, but that was enough for a week anyway. Overall though I would definitely go again. The warmth in October was lovely. Great coffee as well at the hotel.
Read more
Date of stay: October 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: You'll get harassed at the pool constantly to buy stuff like massages, haircuts etc. A polite...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jungle Aqua Park Guest Relation, General Manager at Pickalbatros Jungle Aqua Park Neverland Hurghada
Responded Nov 1, 2024
Dear Valued Guest, Sunny greetings from the Pickalbatros Jungle Aqua park Resort Hotel. Thank you very much for your feedback regarding your stay with us. We apologize for any inconvenience during your stay and we have taken your comments into consideration and forwarded to our management in order to improve the areas mentioned. We look forward to having the pleasure of welcoming you to our hotel again very soon and at which time I hope to speak with you to personally ensuring your holiday here in the sunshine will exceed all your expectations. Kind regards, Guest relation Department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Damaxxvinc wrote a review Nov 2023
Chauny, France
+1
5.0 of 5 bubbles
We booked the jungle aquaparc hotel via logitravel for the period of stay at the end of October 2023. 2 adults and 2 children aged 9 and 6.
And direct flight via Swiss air with departure from Paris CDG (with short stopover in Zurich less than 1 hour)

The positive points of the hotel
-The cleanliness is really perfect, nothing to complain about, room, restaurant, water park...(provide mosquito repellent)
-Bangalow reservation: beautiful renovated room for children and adults, separated by curtains or doors. If you have a pool view you will have direct access to an almost private swimming pool with around twenty other bangalows. For us it was room 5083 very good location. Be careful there are areas to avoid since they are far from everything and not yet renovated.
-Huge water park with two adult parks (new and old neverland) for those over 10 years old and a large park for children under 10 years old, there is something for everyone.
-7 restaurants available, they are all good but after 12 days we often come back to the same thing. Breakfast more than adequate.

Negative points
-The spaces are limited to too big, plan on a lot of walking to get an ice cream or a drink or a snack. It’s a shame not to have more bars near the swimming pools or more waiters.
- Few options for snack
-For cocktails we have had much better experiences, the pinacolada and mojito are not too bad but you have to choose your bar carefully, some bars do not offer them. It's a shame to serve cocktails and other drinks in cardboard cups, plastic cups would be appreciated.

Tips
-If you need to do an errand or a walk there is a large European-style SENZO shopping center 5 minutes outside the hotel with shop/restaurant/supermarket (CB payment OK) however nothing to do for a walk nearby in outside the hotel, avoid if you don't want to be hounded every 5 minutes
-For your travel and airport transfer UBER is perfect (be careful, some will offer you outside the application, you must refuse to avoid being fooled)
-When you arrive, allow 25 euros for the visa, it takes 5 minutes to complete (if identity card, provide 1 photo)
- Bring some coins 1€ and 2€ for Tips, it helps for a lot of things. Be careful not to give too much, the average salary is €200/month in Egypt.

For on-site activities we used Hurghada Dream French agency which we recommend. We did Fantastic Sahara, the underwater boat with snorkeling and luxor
All the activities done are great, however, be careful Luxor is 5 hours there and 5 hours back in a mini van but the road is worth it.

To summarize, we had a wonderful stay with more than 30 degrees over the 12 days. The hotel is in fact the merger of several hotels to now form one. With access to the enormous Neverland park for adults and children. Everything is designed for children to have fun, we highly recommend it if you have children! For a stay as a couple there are other hotels
Read more
Google
Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Rosie Tate wrote a review Oct 2024
Edinburgh, United Kingdom
+1
5.0 of 5 bubbles
Staff were very welcoming on arrival and check-in was very quick and were taken with our luggage to our room.

The two bedroom family room we had was amazing, very spacious and clean and within a close proximity of a fab pool and the slides.

The whole place is spotless throughout, including pool areas and places to eat.

Staff are very friendly and happy to help with questions.

We had a little difficulty finding our way around the first few days as the map isn’t that clear. The resort is vast. There is a shuttle bus that runs throughout the day - one of the highlights was jumping on the bus from Midway after meal and drinks to our hotel room singing and dancing to the Macarena with disco lights.

There is a huge choice of places to eat, we particularly enjoyed the burger restaurant and the Raj, Indian buffet. Plenty of choice in the buffet restaurants and the snack bar in the aqua park served pizza, noodles and Ciabattas at lunchtime.
The kids had access to popcorn and candyfloss throughout the day.
Drinks are ok, spirits are strong but there is plenty choice.

The Neverland show which you can visit once per stay is not to be missed - you get a 3 course meal and a show. Book early at reception.

Pools are very clean and there’s plenty of them. Each with a lifeguard. The lifeguard around our pool changed our towels daily and placed them on beds for us the following morning.

The waterparks cater for all ages, my 6 year old got on the majority of slides near the reception as they are 1.20m whereas the slides in the aqua park are around 1.40m although he was allowed on a couple of those with an adult.
The surfing area was a favourite with my 10 year old, this is open twice a day for an hour each time. As the week went on he got more confident to stand on the board.
The water bumper cars are also a lot of fun. My 10 year old was able to go on his own but my 6 year old had to go with an adult which was fine as it was quite difficult to steer.
We joined in the foam party in the pool on Thursday near the Asian restaurant - so much fun for us and the kids.

At night there is so much for the kids to do. We alternated our evenings at the fairground rides on Midway, the rollerskating arena and the VR games room. The kids never got bored.

We went to the beach once, there is a shuttle outside reception which takes around 10 minutes. All inclusive drinks are available at the bar there and sunbeds are also included. It’s not the best beach but we enjoyed a swim and paddle to look at the fish.

There is a small mall within about 10-15 mins walk of the hotel. Plenty of shops and a couple of places to eat including Macdonalds. The supermarket there is much more reasonable than the onsite stores if you want to grab snacks etc

Overall it is one of the best hotels we have ever stayed in and definitely will return next year.
Read more
Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jungle Aqua Park Guest Relation, General Manager at Pickalbatros Jungle Aqua Park Neverland Hurghada
Responded Oct 18, 2024
Dear Valued Guest, Sunny greetings from the Pickalbatros Jungle Aqua Park Resort - Neverland Hurghada Thank you very much for the excellent rating and kind comments you gave to our Hotel We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Kind regards, Guest relation Department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olga K wrote a review Aug 2023
2.0 of 5 bubbles
If you are used to a comfortable stay, then this hotel is not for you. We arrived in the morning and waited for check-in for several hours, but everything went as expected at the promised time. There were no disposable slippers, soap, shampoo, or shower gel in the room. At least there was toilet paper. They brought shampoo and shower gel only on the third day, and only one tube of shampoo, although there were 4 of us. The room is very small and the air conditioner is extremely noisy. The food is very heavy, everything is fried and swimming in oil, a lot of salt and pepper even in soups. It's impossible to eat. The fruit was so-so, there were only bananas, apples and oranges, in the morning there was melon and sometimes grapes in the evening. Many guests smoke both by the pool and in the pool. If you are a non-smoking family with children it is quite unpleasant. The animation is boring. The music included 3 songs in a circle, and such that it was better not to hear it at all. The children were bored. No activities for children. The slides are old, the seams are terrible, you could easily tear something off. Therefore, you need to ride on mats or cheesecake all the time. Water parks are pretty boring. We rode for a couple of days and got tired of it. There is a bus to the sea every 15 minutes until 17:00. There is no beach at sea, everything is covered with sun loungers close to each other, there is no sand, the bottom is unpleasant. The attractions that turn on in the evening are a different story, depending on the mood of the staff, sometimes they ride well, sometimes not so well, and for some the opening mechanism constantly jams. Well, at least they don’t open while riding. In general, it’s probably ok for a 4-star hotel, but I don’t understand the rave reviews and I don’t understand how you can go there on vacation several times. If you like to lie by the pool, smoke and eat overcooked food, then welcome.
Read more
Google
Date of stay: June 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ольга К wrote a review Jan 2025
St. Petersburg, Russia
4.0 of 5 bubbles
My family and I had an unforgettable vacation at this hotel! It's just huge, the scope is impressive! The water park is a separate song, the kids were excited every day! Bungalow rooms are something special, it feels like you're living in a little house right by the pool. There are so many pools here, we discovered something new every day. Great choice for families with children, I recommend it! The hotel is located on the third line, which implies a walk to the beach of about 30 minutes. However, for the convenience of guests, the hotel provides a free bus that takes holidaymakers to the beach in just 5-7 minutes. Buses run at 15-minute intervals, making it easy to reach the coast at any time. Guests have access to a certain part of the Dana Beach Hotel beach. There's a sand lagoon and a pier. However, it is worth noting that entering the water in this zone leaves much to be desired because of the stone steps. In addition, appreciable low tides expose the bottom, which can be an inconvenience for some vacationers. Family vacations will be even more fun thanks to the huge water park! 14 children's slides, two water complexes and a mini slide for the youngest will bring joy to your children. While the babies frolic in the water, parents can relax on the lazy river or enjoy themselves in the Jacuzzi. And during the winter season, all the slides are heated so you can swim at any time of the year! Experience the adrenaline on the highest coaster in the water park! From 20 meters up you will snap down 70-100 meters of trails! For the most desperate thrill-seekers, extreme coasters "Black Hole" and "Free Fall Pipe" are prepared. And the Tsunami attraction will give an unforgettable experience from the powerful water flow. Get ready for an unforgettable adventure! The hotel grounds are a real oasis of tranquillity. Well-kept gardens and green lawns invite you to walk and enjoy the beauty of nature. Here you will find many cozy corners for relaxation and photo shoots, where there is an atmosphere of privacy. Nearby, there is a supermarket called Senzamol which will meet all your daily needs. And the centre of Hurghada, where nightlife boils over, can be reached in just 15 minutes. Excursions we bought from the agency Grand utopia travel site search by name online. Prices are great and everything is organized super. Took a super Luxor where there are only eight tourists and take the mini bead very profitable in time.
Read more
Automatically translated
Date of stay: December 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SanT wrote a review Oct 2024
Newcastle upon Tyne, United Kingdom
+1
4.0 of 5 bubbles
I have seen some reviews mentioning that the hotel pressurises customers to give good reviews but this was not the case for us.

Food/ Drink - amazing restaurants with BBQs every night. So much different themes and good quality food.. always found something to eat. They had snacks such as popcorn, ice cream, waffles, pancakes, candy floss, freshly baked pastries all included for free. Drinks were the standard popular brands. Offered ice when asked. Had a nice range of mocktails and hot drinks. All bars around the hotel and water park offered an amazing and friendly service.

Hotel/Rooms- On check in - reception staff were rude. He took our passports to check us in. Then after 10/15 mins he came over and quickly threw a map, QR code and hotel cards. Didn’t give us any explanation for anything or allow a chance for any questions and he ran back to the desk. When I walked to the desk to ask if there was any food facilities available at the time (it was 1am). He literally shooed me off and rudely said “go outside the driver will be there to take you to the room”. I later realised he acted this way because he gave us a room in the Alf Leila section of the hotel rather than the jungle aqua park which we paid for and was more expensive! From reading previous reviews, this happens quite frequently but on arrival I did not know any better. We stayed at room 5442 which had a lovely outside terrace view. But was very far from main area lobby/water park. After 2 days we discovered a bus service, wish they explained this on arrival. We requested both our rooms to be together, this was not done. The rooms are just average/ not very modern but we did not mind as they were clean. They were cleaned daily. There was a mini fridge but was only ever stocked with water. There was an issue with our AC on the first night.. we stayed awake till 4am waiting for someone to come fix it. He came and cleaned the filter which was full of dust and then it worked. This should have been done before we checked in.. Also we had an ant issue as we dropped a few bits of food on floor - they came and sprayed and the ants went.. we didn’t eat in the room after this and they did not come back. There was a lot of noise.. ac, a loud humming from outside, fridge (bring ear plugs).

Staff - reception staff are rude and not welcoming which is disappointing as they let down the rest of the team. The rest of the staff are so so lovely and friendly.. the cleaners, gardeners, life guards, bar staff, buggy drivers etc.

Water park - lots of slides. They have lifts to take you up to the water slides which was really impressive as I have never seen this before in other water parks. One negative is that the floor is VERY slippery in the water park - a few of us slipped and fell which is really dangerous..

Entertainment - lots of shows throughout the morning and evening, something different all the time. The fire show is a must see!

Overall we really enjoyed our stay, apart from the few negatives which need to be improved, and would definitely recommend!
Read more
Date of stay: September 2024Trip type: Traveled with family
Room Tip: There is a bus service which goes around the hotel.. this was not explained to us on arrival and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jungle Aqua Park Guest Relation, General Manager at Pickalbatros Jungle Aqua Park Neverland Hurghada
Responded Oct 3, 2024
Dear Valued Guest, Sunny greetings from the Pickalbatros Jungle Aqua park Resort Hotel. Thank you very much for your feedback regarding your stay with us. We would have been grateful if you had informed us about your disliked points during your vacation, as every guest’s opinion is very important to us and we take it in consideration in order to improve our services to the satisfaction of our guests. We have taken your comments and forwarded to our management in order to improve the areas mentioned. We look forward to having the pleasure of welcoming you to our hotel again very soon and at which time I hope to speak with you to personally ensuring your holiday here in the sunshine will exceed all your expectations. Kind regards, Guest relation Department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B R wrote a review Nov 2023
+1
1.0 of 5 bubbles
Low-end hotel, the quality is really not what was sold to us. Dated room, barely passable maintenance: adult beds made but not those for children. The condition of the room is catastrophic. No soap, toilet paper, shower towels received dirty or torn...
The hotel was supposedly full, impossible to change rooms, it was offered to us 2 days before our departure. Workers are working in front of your terrace, banging on pickaxes, shouting and dirtying the terrace without cleaning up after themselves!
The lobby looks like a cheap Disneyland, nothing like the photos...
The food is really not good, you find the same dishes every day in all the restaurants. The chefs only start cooking when a dish is empty, which considerably increases the queues at the buffet!
The fruit juices are common “tang” type syrups and the cocktails are disgusting...
There are many swimming pools and the aquaparks are very good, the children love them. Too bad many slides are closed. The water in the swimming pools is cold, the liners have holes or are in poor condition, not what you expect when paying such an expensive stay...
I'm not even talking about the absolutely nauseating smells every evening from 8/9 p.m.... There is an open air dump directly next to the hotel where plastic waste is obviously burned.
The beach is nice, but you have to take a shuttle which runs every 10/15 minutes to get there. Snack on site at no extra charge, included in the all-inclusive formula.
To summarize, poor quality hotel, false advertising. We won't be going back, that's for sure!
Read more
Google
Date of stay: October 2023Trip type: Traveled with family
Room Tip: Chambres vétustes Entretien mediocre Nourriture basique Cocktails infâmes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Usman I. wrote a review Sep 2023
4.0 of 5 bubbles
After May/June this year, we came to this hotel for the second time in August. Overall, it was the third time because the children always had a lot of fun and it was great this time too. There is not much to complain about here. The choice of food is large, there are many activities that you can do during the day and there is also entertainment in the evening and at night. I would particularly like to highlight Mr. Usama and his team from the room cleaning service. They regularly cleaned the rooms to our satisfaction and always asked us if we needed anything. They were also always very friendly to the children. Very hard-working and friendly people who did everything to make sure we were well and comfortable.

The bar under the store also provided a good atmosphere in the evenings/nights. All the staff there were always very quick and friendly with the orders. The DJ then provided the music to burn the calories.

When eating in the restaurants, whether in the morning, at lunchtime or in the evening, the service unfortunately deteriorated. I'm not picky, but if you're used to things being different from before, you'll notice it. Unfortunately, every time you order a drink, you always had to wait at least 15 minutes before someone came over to ask what you wanted. With 3 children, it's hard to keep them under control and at the same time quickly put the drinks in at the bar yourself, but from day 2 onwards we pretty much always did it ourselves. Unfortunately, the meat was often too raw this time, so that you had problems with digestion afterwards. Many other visitors I met told me the same thing. Maybe they should adjust this, because it's not nice to have to constantly hang on the toilet bowl during such a great holiday.

Generally, you get the feeling that the size and expansion of the Neverland Resort means that there are cuts in service and quality here and there, in keeping with the motto "quantity over quality".

Unfortunately, we had problems with the tickets for our room again this time. At some point they just stopped working, which was really annoying when we wanted to put the kids to bed late at night, but had to walk 10 minutes to reception and back again to have the cards replaced because of the defective cards. We were never told why exactly this problem occurred, except that we shouldn't hold it next to magnetic things, which wasn't the case for us.
Check-in went well. After 1 day we changed rooms, which wasted at least 3 hours. First we waited over 1 hour for the porter even though he was supposed to be there in 5 minutes. Then we were taken to the new room only to find out that the cards weren't working. The luggage was put on the terrace and we were told that someone would be there shortly to bring the new cards. After 30 minutes no one was there, so I asked the staff if they could ask where someone with the new cards was. Here too I had to ask 4 different staff in more than 1 hour before someone finally came. Very annoying and not a good start to the vacation. Despite the negative aspects mentioned, it was a nice holiday.
Read more
Google
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ROYDEN555 wrote a review Sep 2023
ROYDEN555
2.0 of 5 bubbles
The hotel has lost is character is bland and dis-jointed especially since taking over the resort next door. The amenities are spread out too far apart and the restaurants even though there are many are of only an acceptable standard with limited food choices. The whole place has been repainted in a very garish way and fear that they will do this to next door too. They're are no street vendors around the resort offering tattoos, gifts etc. The drink choices have been scaled down and fizzy drink is served from 2ltr bottles so is often flat and warm. The rooms mini bars are not as stocked as before. Now just with water. However the newly decorated rooms are very nice and you cannot complain about one single member of staff - they are are all very very helpful and friendly. Unfortunately, this is not enough to make me want to spend over £10k again (3rd visit) so won't be coming back nor recommending it to anyone. The lack of character makes the place feel like an airport terminal with dodgy plastic art everywhere and un matching furniture. Shame as it was a nice place.
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wafaei Hamdy, General Manager at Pickalbatros Jungle Aqua Park Neverland Hurghada
Responded Oct 20, 2023
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt. Yours sincerely, Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janis M. wrote a review Oct 2024
5.0 of 5 bubbles
Very good experience, good hotel, good service overall, nice territory well maintained, very clean territory, pleasure to walk and discover there. The territory is huge, you can walk 20 minutes or even more to get across and I love it, because there are so much things to do there, there are so much pools, there are 2 big aqua parks with lots of slides. We have been there 2 times and definitely will come there back.

Of course there are few issues which hotel should work on.

These include room cleaning, service is not so great, if you don't leave tips, your room gets almost not cleaned at all and second is tipping, most of the service is asking and begging for tips and not servicing you well if you don't give tips before hand. I like to give tips if the service is good not before I know how it would be, when it was bad, of course I will not give tips. For example when someone gives tips for waiters they service the people with tips first and they can even "forget" about you until you ask multiple times to come.
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: There is enough space and pools for every one at every time, after dinner aqua park gets very...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jungle Aqua Park Guest Relation, General Manager at Pickalbatros Jungle Aqua Park Neverland Hurghada
Responded Oct 28, 2024
Dear Valued Guest, Sunny greetings from the Pickalbatros Jungle Aqua park Resort Hotel. Thank you very much for your feedback regarding your stay with us. We have taken your comments into consideration and forwarded to our management in order to improve the areas mentioned. We look forward to having the pleasure of welcoming you to our hotel again very soon and at which time I hope to speak with you to personally ensuring your holiday here in the sunshine will exceed all your expectations. Kind regards, Guest relation Department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dawn b wrote a tip Feb 2
Cumbria, United Kingdom12 contributions6 helpful votes
5.0 of 5 bubbles
"Hotel is Hugh. This time of year few slides and pools closed. Pool water was cold. So everyone was round the 2 heated pools which we found"
Read full review
TaurusTraveler wrote a tip Feb 1
Nottingham, United Kingdom18 contributions
5.0 of 5 bubbles
"Use the day pass from the start time"
Read full review
Dawid B wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"some of the pools are heated in winter, shops on the premises, melexes drive around the hotel, bicycles..."
Read full review
Jayden D wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"Get taxi’s from the hotel and there are alot of activitys in the hotel i only found out on last few days and it was very fun activitys"
Read full review
Shani K wrote a tip Jan 2025
9 contributions1 helpful vote
1.0 of 5 bubbles
"If you are black, be aware they will treat you differently and record it for proof, we unfortunately didn’t. "
Read full review
Not the right property for you?
There are more places to choose from in the Hurghada area.
PRICE RANGE
$136 - $243 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
860
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PICKALBATROS JUNGLE AQUA PARK NEVERLAND HURGHADA - Updated 2025

Frequently Asked Questions about Pickalbatros Jungle Aqua Park Neverland Hurghada
Which popular attractions are close to Pickalbatros Jungle Aqua Park Neverland Hurghada?
Nearby attractions include Got Your Guides (3.2 miles), Jungle Aqua Park (0.2 miles), and Safari Sahara (4.0 miles).
What are some of the property amenities at Pickalbatros Jungle Aqua Park Neverland Hurghada?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Pickalbatros Jungle Aqua Park Neverland Hurghada?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pickalbatros Jungle Aqua Park Neverland Hurghada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pickalbatros Jungle Aqua Park Neverland Hurghada?
Yes, free parking is available to guests.
What are some restaurants close to Pickalbatros Jungle Aqua Park Neverland Hurghada?
Conveniently located restaurants include Makai Tukai Restaurant, Nino's Restaurant, and Sofra Middle Eastern Cuisine.
Are there opportunities to exercise at Pickalbatros Jungle Aqua Park Neverland Hurghada?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pickalbatros Jungle Aqua Park Neverland Hurghada have airport transportation?
Yes, Pickalbatros Jungle Aqua Park Neverland Hurghada offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pickalbatros Jungle Aqua Park Neverland Hurghada?
Yes, dry cleaning and laundry service are offered to guests.
Does Pickalbatros Jungle Aqua Park Neverland Hurghada offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pickalbatros Jungle Aqua Park Neverland Hurghada?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
All Hurghada HotelsHurghada Hotel DealsLast Minute Hotels in HurghadaHotels near Pickalbatros Jungle Aqua Park Neverland Hurghada
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars