Love this place 2nd trip here, more bars and restaurants than last time, water park has doubled in size and can honestly say the staff are so friendly and helpful,, great choices of food in the hotel and coffee bars and snack bars seem to be every where, free shuttle bus to the beach every 20 minutes with bar and snack bar all inclusive for jungle aqua guests, rooms are very spacious all with balcony’s either facing a swimming pool or by the aqua park, would highly recommend this hotel to anyone family’s couples its got everything.. special thanks to all the staff in the lobby coffee bar khaled also managers who always asked how was we doing and can we help in any way,, thanks refaat hamed and jazz bar manager mr Ali,, thanks so much
We traveled with our 13 year old son and this is our second trip to Jungle aqua park. We loved it the first time and we were unsure the second time at the start as originally we were not happy with our room as we had 3 single beds in a smaller room than the last time we had visited. However the next day after explaining our concerns and requesting a ground floor room due to health reasons. They moved us the same day and we were thrilled with our new accommodation. We were moved to 4012, it had a separate sleeping area for our son and we had a double bed and ground floor. Cleaner was lovely. The food is always hard work as you are going to different restaurants to get everything that you would like. The food was lovely, however I recommend that you turn up early in the evening to get a seat outside so you can see the entertainment. During the day sit inside for the air conditioning. Aqua park was amazing, although one area looks like it could do with some repair work. The life guards were fantastic they went above and beyond. I watched one of them spend an amount of time looking for a lost necklace of a guest. He didn’t stop untill he found it! When we first arrive and they escorted us to our room we were very put out even after explaining we didn’t have any cash on us that he would not leave the room untill we tipped him. Make sure you take beach shoes as you will not be able to walk in the floor as the ground is far to hot in the summer months. I wouldn’t recommend the beauty salon, although I enjoyed it, it didn’t feel welcoming and the therapist do not engage or speak English. The staff in the complex were amazing and friendly and treating us really well. They always remembered who you were and remembered what you were drinking. The entertainment team had improved and they had made an effort to get our son to engage (he has autism so finds it hard) we were invited to a VIP night at the new restaurant which was lovely. Predominately most guest seemed to be German however most people speak English anyway. We had a lovely time and glad we went back. Thank you to all at Jungle who made our holiday fantastic…
The hotel was fantastic. Staff we’re so friendly. Food was so nice . The room was so spacious and everywhere was so clean. We felt ao safe in the complex. The waterpark was so good. The shopping mall is 5 mins away
We enjoyed the hotel very much one of the best we visited all the staff are polite and welcoming The rooms are always clean. The aqua park is amazing, many pools many restaurants and minibar scattered around the hotel we really enjoyed our time at the lobby bar at reception. The staff there went above and beyond. to make a holiday. A better time and put a smile on our face every day. Amed Khalid, Amr Rafat, Hosam Mostafa Mohammed Qazifa the night shift I highly recommend this hotel.
Our second trip to the JAP. Arrival by shuttle from the airport at the new reception (branded as Neverland) caused some initial confusion. Staff politely explained that the JAP is now becoming Neverland. The new reception is a modernist triumph of design and colour. Staff helpful (as ever). This review is based on older (JAP) accommodation with a very room large and superb housekeeping (thanks Mohkar G). Pool towels and poolside drinks are offered by very friendly local staff. English is spoken everywhere and you will be made to to feel very welcome (unless you are a rude and abusive guest - this was sadly evident). The existing water park has now been extended and this is where the new reception and new restaurants are. Booming music can sometimes be too much in this area in the daytime if you are truing to relax. The old children's pool and the pool to the left of the Zum Kaiser restaurant are both heated, which is lovely. It took around 10 minutes to walk from our accommodation to the new Mediterranean restaurant. It will be less should you be nearer. Based on the very friendly welcome, the truly amazing facilities and the endless sun, this would ordinarily be a 'five' star review. However, two BIG negatives sadly reduce my review to a 'three'. You will badgered from the very hour you arrive by people pushing the hotel spa (which is ridiculously over-priced) and local excursions. This got very annoying. The food being offered at the hotel is plentiful and there is a choice of 10+ outlets. Bread, eggs, salads and veg are really good. However, the meat / fish and other entrée dishes are really uninspiring. Birds can be found eating outside around tables and even inside in some places. This is ignored by staff. I love Egypt and the Egyptian people that I have met. They are hard-working and very genuine. I would however not return to this hotel due to the intrusive pestering and the very poor hot food being offered. This hotel can take great pride in the recent expansion and the incredible facilities here. I do wonder if this has meant that they have taken their eye off the ball with the hot food. It simply isn't for me I'm afraid.…
Best resort we've stayed in. Staff are great amd facilities ate great. Great team at colonies bar. Mo badry and his team were great towards us and our children. Plenty of facilities for all the families.
The hotel is absolutely beautiful all the staff are amazing always putting a smile on my face and my family faces . The food is beautiful there u got loads of options what u can pick from . The water park all the slides are amazing . The rooms are so beautiful and cleaners do a fantastic job of cleaning the rooms . I would definitely recommend to come. the best hotel in Egypt
All the staff are really nice they me and my family laugh all the time we love coming back to the room because we know the room is going to be nice and clean . The food is really nice a lots of options to pick from and the desserts are really beautiful
We have loved our stay at the jungle Aquapark we are definitely gonna come back The staff are wonderful we loved every minute staff are always happy Aquapark is amazing and so many swimming pools Burger bar is awesome I definitely definitely will be coming back
5th stay at the amazing Jungle Aqua Park only difference its even bigger and better then before with there new reception and name change to Neverland! A very big thank you to the Reception manager Ahmed Tohamy. He sorted out a late check out and greeted us with such a warm welcome, very kind and genuine man who is a true asset to this hotel. It was amazing to see how all the staff remembered returning guests. All the staff in the entire hotel are so polite and friendly. Nothing is ever too much trouble. All the staff work very hard to maintain the hotel. The garden staff make the hotel look amazing. Several Restaurants located main pool side and new restaurants in the Aqua park and new reception. Big thank you to the Jazz bar waiters who have drinks ready for you , Kaizer restaurant chef Mohammed Ahsad, The towel box staff, Mustafa from Saya Spa, Hany from Saya Gym and housekeeping there are too many to thank and sorry didnt get all your names. Top tips Airport Transfer 20mins ATM machines located in reception Beach shuttle bus free of charge. Free towels changed anytime at towel box Hairdryer in room Senzo mall short walk away - many shops Old market worth a shopping trip very cheap souvenirs. approx €15 return taxi Weather in January was between 22-24 is chilly in the evenings do pack warm clothes. Can not wait to return back next year to see the changes. They have a-lot of works going on around the hotel it will be exciting to see the new changes. Thank you Jungle Aqua once again for a wonderful holiday.…
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