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Emerald Resort And Aqua Park

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KM 21 Sahl Hashesh Road, Hurghada 84512 Egypt
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Traveler (948)
Room & Suite (208)
Pool & Beach (199)

About

#117 of 246 hotels in Hurghada
Location
Cleanliness
Service
Value
Category:5 Stars Check in: 14:00 Check out: 12:00 Location:Located left at the entrance of the city. 200 meters from the beach, 40 meters from the diving center and the fish restaurant.Accommodation:Main building 4 floors: 421 rooms (average 36 sq m2),including:4 suites Most rooms and suites have a balcony and are equipped with: satellite - TV ,individual adjustable air condition.Bathrooms feature bathtub, weighting scale, telephone, Hairdryer, Minibar, safe box, daily clean linen & electricity: AC 220 volts Restaurants& Bars:"Menagerie" main restaurant, 480 Seat Cuisine: International Serving Breakfast, Lunch and Dinner ,a la carte, Mediterranean Restaurant: dinner, "Moon light" coffee shop,Cuisine:snacks & beverages.Hours: 24 hours "Rainbow" Billiard bar "All Inclusive" Pool bar "All Inclusive"Cuisine: snacks & beverages sunset Pool Bar "All Inclusive" Beach Bar "All Inclusive" Services & Facilities:24-hour room service 24-hour concierge,Laundry service: charged as per consumption , price list available in the room Conferences Facility: Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.Internet cafe ,Limousine service Beauty salon ,Lobby shops ,On request doctor, Tour & travel desk Babysitting on request Pets: are not allowed ,Pharmacy Super market Safe box available at the reception . Recreational Leisure Facilities:Main swimming pool (not heated)Aqua Park Golden 5:daily from 9:00 am - sun set- Free for all guest of Golden 5 city hotels including- 5 slides ,- 1 heated swimming pool,- 3 heated pools for children with slides ,- Sandy area for children with slides,- 2 all inclusive bars.Discotheque "Night Flight": (free entrance , charged drinks)
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Water park
Children Activities (Kid / Family Friendly)
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Conference facilities
Banquet room
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Minibar
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
Russian, Arabic
919Reviews28Q+A16Room tips
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Ahmad Gamal Elserafy wrote a review Dec 2019
Riyadh, Saudi Arabia3 contributions2 helpful votes
This is The most horrible place I have visited ever. 1- From day 1 till end of my stay I'm suffering a stomach pain bcoz of the terrible and nasty food. 2- Beds absolutely uncomfortably and u'll feel that sleeping on sands not beds. 3- Towels very old and blown out. 4- Aqua Park not fully working. 5- Nasty nasty nasty food. 6- Staff not that much helpful. 7- Furniture is ancient. 8- TV doesn't work. 9- Gust level us under level. 10- Staff do not know any thing about etiquette in restaurants. 11- Iron rust was on every thing in bathroom. Actually I have wasted my money and time. Never come back, never recommended.
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Date of stay: June 2019Trip type: Traveled with family
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Nemo wrote a review Dec 2019
1 contribution4 helpful votes
Hi, I was in Emerald from 11/23 to 29/11 I want to share with you about the hotel. He is very miserable smelly and I would say abandoned and forgotten by god even, do not even think to visit this semblance of a hotel. what is left. The staff is very not obvious and they do not have the slightest idea of ​​holding with the client hygiene is under any criticism they smell very bad. Alcohol cannot be called alcohol consisting of water and 10% alcohol when you want a beer the answer is over and that is. The towels in the room are dirty and torn if you want to get a beach towel you should pray to the person who gives them a clean and he laughs disrespectfully. Each of the staff is looking at how to leave him a tip for the worst job, they do not know how to handle people and are very low-skilled. The warm water wasn't there the other day until the evening when the boiler was started. I can definitely identify the hotel as the worst in Egypt and advise anyone reading this post not to consider going to this disgusting place. At the reception they laughed because we told them that the hotel was not worth making the conclusions and did not want to go there!
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Date of stay: October 2019
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2 Helpful votes
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Richard wrote a review Nov 2019
9 contributions
+1
This is the worst false sales advert on love holidays ive ever seen, stayed in some terrible places all around the world, difference is i knew what i was gettjng with the others, on loveholidays.com website its says bars gym and main pool area, none of these exist the site is huge and owned by several of the same family who (according to numerous staff working there) cannot get along therein the site is a bombsite its a health and safety death waiting to happen we booked for 3 weeks left after 5 days to another hotel at a expense off 2500 which we are still arguing with love holidays about, rooms are stained dirty towels sheets, bars dont ever have beer or glasses,public grounds are a demolition site exposed live cables on every lampost, man holes missing, massive inspection pits dug and left open, staff are unmotivated and lazy (there words not mine) too many manager's. Entertainment schedule is a fabrication, if you like mashed potatoes for breakfast dinner and lunch this hotel is for you. I beg any1 who like me is attracted by the price sit and rethink pay peanuts get monkeys. Were now at the jaz makadi saraya resort what a haven this place is these guys no how to run a amazing hotel. Good luck
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Date of stay: November 2019Trip type: Traveled with family
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Andrew M wrote a review Nov 2019
Mitcham, United Kingdom114 contributions59 helpful votes
I have stayed in hundreds of hotels in my time, and this is the worst. Please don't be fooled by all the people giving it 5 stars- most have never posted a review before and id question it's authenticity. I am happy with most Hotels and rate them well, but i cannot rate this well. The good: The water park is good, especially for kids The ok: The staff try hard (especially ahmed in the restaurant and the animation team), although most staff have a poor grasp of English (especially the reception ) The rooms are of an acceptable standard from a cleanliness point of view The beach is decent enough On a budget, it's ok. The bad: The food is not good, badly cooked and not much variety The animation schedule is poor with only exercises such as Zumba and water aerobics. The evening entertainment lasts 20 mins The all inclusive drink selection is terrible. There was no beer the first 2 days, the white wine is room temp, no tonic, no cocktails. Basically it's just gin/whisky/rum/ vodka and either lemonade or coke. The rooms are in desperate need of maintenance. Mine had both towel rails broken, broken fridge door, random nails sticking out, tired and ripped furniture and a table that was cracked and glued together The facilities are virtually non existent. The gym and spa area is totally closed, the pool tables are very poor, no table tennis, no volleyball, no currency exchange no sauna, no jacuzzi, no mini golf, no night club. This resort is in a wider resort called 'golden 5 city' so to visit the shared waterpark or (ckosed) gym, you walk through literally derelict buildings, smashed glass, piles of rubble, holes in the ground, graffiti and certainly nothing like a 5 star resort. We checked out early and paid extra to stay at a different hotel which was fantastic. We are fighting to get the money back from Loveholidays who are currently refusing and claiming it's wear and tear. The only other English couple there also left early. Save your money and go somewhere else... Please!
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Date of stay: November 2019Trip type: Traveled as a couple
2 Helpful votes
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reggieMarmaris wrote a review Nov 2019
marmaris2 contributions
so ı m gona do rest next week There is more thing to say wait. I m siting at the beach now and ı vent to bar for first beer they say no and ıts same yesturday and day be For and day be for ıts 13 00 here just now ıt was my first beer rest after ı wıll write
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Date of stay: November 2019Trip type: Traveled as a couple
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PRICE RANGE
$35 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden 5 emerald hotel & beach hurghada, golden 5 emerald hotel and beach resort
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
421
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Frequently Asked Questions about Emerald Resort And Aqua Park
Which popular attractions are close to Emerald Resort And Aqua Park?
Nearby attractions include 5 Springs Aquapark (0.2 miles).
What are some of the property amenities at Emerald Resort And Aqua Park?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Emerald Resort And Aqua Park?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Emerald Resort And Aqua Park?
Yes, free parking is available to guests.
What are some restaurants close to Emerald Resort And Aqua Park?
Conveniently located restaurants include Makai Tukai Restaurant, Sofra Middle Eastern Cuisine - Hurghada, and Nino's Restaurant.
Are there opportunities to exercise at Emerald Resort And Aqua Park?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Emerald Resort And Aqua Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Emerald Resort And Aqua Park offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Emerald Resort And Aqua Park?
The staff speaks multiple languages, including Russian and Arabic.