It was an amazing holiday, we spent 16 nights here and it was our first time in Hurghada. The hotel is not bad for the value, and it's close to the airport (15 mins). It's a great hotel for young children. They have nice bungalows at the beach if you prefer the privacy from the main hotel. The staff are brilliant, special thanks to Mr Mahmoud Zakariya (General Manager), Mr Sherief (Manager) who was always there for us, Mohamed Yahya (front desk), Tayna and Judith (guest relations), Mohamed Nabil, Amir, Essam, Noby, Hossam, Hussein, Mohamed Hossam, Mohamed (bar staff), all the chefs and kitchen staff - especially Adbul Shafy, Abdullah, Ahmed, Mohamed Kamal, Ayman, the food and beverage Manager, and the main chef Ahmed, Naser, Sania, Abdullah, Yusuf, Ahmed. All the house keeping staff, Ossama, Ahmed, and the rest of the team. All the club car drivers. Also thanks to Beshoy, the arcade man - the kids loved him, and he was very kind and patient with them. Thanks to all the entertainment team, Mr Ismail, Dasha, Ahmed, and the rest of the team. The shows were brilliant and they looked after the kids very well. The only area for improvement is the catering, as the quality and variety can be much better. We will definitely go back again next year, with hopes that there will be improvements made, as we saw refurbishments occurring during our time there. …
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.