Hallo Dear friends , I am in Sindbad Hotel Right now. I like to live here some filings about this hotel . Hotel is very nice and comfortable, food is delicious, staff is very friendly to us, especially I like central restaurant , and the people is working there. When we come restaurant manager , Mr.Ashraf meet us and asking what he can do for us , smile every time and very polite . I can really recommend.
Wonderful stay. I was a little bit worry to travel in egypt with the covid situation but my holidays were perfect. The hotel is very clean, they sanitize everything all the time. The staff is wearing the mask all day and this is very reassuring. My room was amazing!!!! view on the main pool, 6th floor. The food was good @botanica and the waiters were doing a really nice job. The thing that is making sindbad club amazing and so friendly and let us want to come back more and more is of course the animation team. Everyday i was going @the beach to can enjoy and speak with them. They are adorable. Everyday they are making morning stretching, darts game, aquagym, volleyball, stepaerobic, funny games... Thank you to all of you. I have to say also big thanks to Emad Mahmoud who was helping me every morning to have my sunbed. He is doing a great job and the beach is very cleaned. All the staff in sindbad is really doing great job and they all let me go back home with a lot of memories. Thank you to all of you and i hope to see you again as soon as possible. All of you take care.…
One of the most beautiful hotels I have stayed in.. the food is more than wonderful and varied. The cleanliness is above excellent.. the smile of the staff is a pleasant thing.. very cooperative and very respectful. The beach is beautiful, very nice, the service inside the restaurants is very, very excellent. I would like to thank the staff at @gusto Restaurant Mr.sanad .MR. Omar, Mr. Ashraf and Mr. Mahmoud. Thank you to every official inside the Sindbad Hotel. I am happy to spend my vacation with you and I will
Evening meal all food is display with labels as none is displayed with clear label if it's vegetarian or meat, we ask manager of Sinbad restaurant is Ravioli is vegetarian his reply yes one of the sheaf told us Ravioli is made with BEEF i was extremely disappointed as vegetarian i have been fad with BEEF, it's like someone feeding PORK to Muslim is is outrageous fist incident on 15.may.2022 next day on 16.may.2022 same incident moussaka was made with meat i am extremely disappointed with service, I have not stayed in you Sinbad club as no one is ready to take blame, Tonight, 16th May 2022 evening meal i asked i asked one off restaurant staff if i can talk to manager who was having his meal so staff went ask this gentleman if he can come over and talk to me, he refers to main desk he was not interested to talk to us as he was duty manager at the time, staff do not understand English, Room's no 6001 and 5001 extremely noisy outside nice very loud you cannot sleep double glazing doors rattling in bit of wind whole night my nightmare holiday with my family .…
All meals and the food is display with labels but none of it is displayed if it is vegetarian, we ask manager of Sinbad restaurant is Ravioli is vegetarian his reply yes, then another chef told us Ravioli is made with BEEF i was extremely disappointed as a vegetarian i have been fed BEEF, it's like some one feeding PORK to muslim it is outrageous! first instances on 15.may.2022 Next day on 16.may.2022 same instance moussaka was made with meat eventhough i was told it was vegetarian. I am extremely disappointed with service, Gold Spa - May i also inform service i received from spa and massage we booked manicure pedicure, this was nightmare, so awful. The massages were great - we went back mutliple times but the nails, beyond terrible, the girls definitely do not know how to do a manicure or nail polish. Gel nail polish is listed in their pricing list but not available. I was told no top coat was required shocking so i had to do it myself and the staff did not seem interested. As mentioned the massages were very good and relaxing and the manager in the spa was wonderful and kind Mahmoud - he was truly wonderful. I would only go back for the massage not nails!!! Also on the Fact sheet on their website they offer a memory stick with movies - i requested this multiple times and they had no idea about it, after they researched and came back to me they apologized and offered to provide some movies on a memory stick - this never arrived! Also due to the above issues with food my dad was sick and vomiting, It was awful that he lost days on the holiday due to being sick as we were fed meat instead of vegetarian food. We called reception for milk to calm the stomach twice to the room - no one ever came. We were in room 6001 and the doors did not shut properly so there was loads of noise from the street - we did not sleep well! We were offered another room 5001 - when we asked for help with our bags the staff didnt arrive until over 30minutes later (i had to call them 4 times). We were offered complimentary 15 minutes massages for the issues (Spa had no idea about these when we told them so we never received them) and a gift basket sent to our room - which we also never received. Call the hotel staff because our sink was blocked - they advised they were coming and again no-one arrived despite standing and waiting at the door Finally a basic for a family holiday is ice cream which note is only available by the beach between 12-5, absolute nightmare if you cannot walk far as its a solid 5 minutes to the beach (i was with parents who cant walk much) - when we asked for ice cream for my daughter the staff refused and told us to go to the beach repeatedly even though i said we need a wheelchair, my parents cannot walk that far, Animation team are wonderful, activities all around the hotel. Kids activities are wonderful and the lady at kids club is a delight! She manages the children well and always has energy - out of everyone at the hotel she deserves a bit credit!!! The water activities and shows by the animation team and the staff that do the shows were wonderful - a lot of hard work went into them and they were great. We went on the Sindbad Experience to Orange Island and i did 2 dives - these guys were great and especially the diving center - my dive buddy Eslam was one of the kindest and most calm instructors i have ever done diving with! He was phenomenal and made me feel very calm and i truly enjoyed the diving - one of the best parts of the trip. The staff on the boat were incredible and helped so much - only 1 improvement again as we were vegetarian we were not keen that the food was served with the same spatulas for the meat and veg food which we noticed after. but the Vegetarian food was great! - "Sindbad experience" gets a definite 10/10, but i cannot say the same about the hotel When booking please note All Inclusive means "SOFT ALL INCLUSIVE" this is what you book on travel websites you will need to pay USD35 pp a night for "HARD ALL INCLUSIVE" which is with alcohol and this only includes some alcohol and not alcoholic cocktails - my mothers was charged EUR20 for a Pina Colada.…
It was really fantastic vacation! I can easily reccomed this hotel for families with kids. Service was nice, food tasty, amination working good. There was very king sales on the beach for sea excursion and amazing trainer for yoga Zhanna. Its was unforgetable time for relaxing and making nice shape for body with lovely Zhanna. Only one thing was not really ok. Its weather. Is was so much windy. All other was perfect.
One of the best hotel I visit in my life. Food was amazing, very tasty food was in Asian restaurant. I was happy with the massage as well. Everything was so clean, people was very helpful and friendly, especially Mohamed Mahmoud ( excursions saler) he was here all the time when we need him, he gave us good advices for trips about Hurgada about Egypt, he is very hard and good worker, amazing person. Thank you for the best experience in my life !
This was our second visit to Sinbad hotel and we would like to thank all the hotel staff for such an amazing holiday 💕 All Restaurants and food was lovely and we would like to say a big special thanks to all the staff and chefs in the Botanics Restaurant who really looked after us . Our room was cleaned everyday with fresh towels so big thank you to the cleaner . Had a such a good holiday with special memories , looking forward to seeing you all next year 💕
My husband and I have just returned from a wonderful week at the Sinbad Club, we had a really great time. There are only a couple of minor negatives. The beach is GORGEOUS. Beautiful clear water in a calm bay, not so good for snorkelling as it's sandy but great for cooling down and swimming. We even saw a turtle swim past in the morning! The restaurant end of the beach is for the party people, lots of activity and loud music. Not for us! We wandered down to the far end, which also has a bar but no music and much quieter. However, there is a lot of construction going on behind the beach where they are building a new hotel. It was a bit too loud and dusty at times. This isn't the fault of the hotel but the holiday company should have made us aware as it was quite intrusive, The beach restaurant was decent but could get quite samey day after day. The beach is a five minute walk down a little road but can get a bit warm! The rooms are basic but perfectly suitable for a week. The bed was comfy and aircon cold! The shower leaked BADLY all over the bathroom floor but was nice and powerful nonetheless. My only issue was that our balcony constantly stank of cigarette smoke and was impossible to sit out because if it. They really should have a none smoking wing, the corridors stink of smoke. This is a general issue within the hotel. All the outside areas are packed with smokers, I thought it was dying habit but sadly not.You literally can't go anywhere without breathing in cigarette smoke. The main restaurant is really great for an all inclusive, lots of choice and all pretty decent. We ate in four out of seven nights which is good for us! The breakfasts are especially good, freshly cooked omelettes and hot bread straight from the oven among my favourites. Food was good, drinks pretty rubbish. The beer is alright but was rarely cold. Wine horrific. Watered down rubbish. No cocktails to speak of but you could get a decent flat rum and coke without lime. They really need to improve their choice of drinks. And the quality. The pool areas are nice, well maintained and the music isn't too loud and intrusive. All in all a very nice stay and I would probably go back, although the fag smoke would put me off!! We got an Uber down to Hurghada Marina a few times, it's only a quid and well worth the money. Hurghada town is crazy and fun, lots of atmosphere. Worth venturing out once or twice to see an interesting town. Lastly they allowed us to keep our room until 1700 for 25 USD, bit of a rip off but a necessity nonetheless.…
Had an amazing experience at Sindbad club Hotel! They have everything you need and more including an awesome animation team. Want to say a special thank you to Tiana for teaching us archery and how to use an air rifle! Kareem for any information we need, Rio for the aqua aerobics in the water park, Chicho for the upbeat personality and aqua aerobics at the beach and lastly I can't remember her name but the lady who does the yoga on the beach. The whole team were incredible, friendly and helpful for whatever you need. They were also available for the night shows which were amazing, dancing is a great idea as it is bilingual and great entertainment for all cultures and ages. The facilities are incredible, 2 different pools plus a beach, and 5 different restaurant to choose from of which the food was all really good and the on site chefs show you freshly prepared food to choose from. Everything you need is all here in the hotel. Thank you for reading. Kind Regards, Lois and Helen…
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