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Sahl Hasheesh, Hurghada 84521 Egypt
25 people are viewing this hotel
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$150
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Free cancellation until 08/24/22
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Traveler (5917)
Pool & Beach (1198)
Room & Suite (1077)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 12/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Albatros Citadel Sahl Hasheesh
Updated 12/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#90 of 292 hotels in Hurghada
Location
4.4
Cleanliness
4.3
Service
4.2
Value
4.3
ALBATROS CITADEL RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Albatros Citadel Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Private balcony
Minibar
Bath / shower
Hair dryer
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Russian, Arabic, German
2715Reviews369Q+A100Room tips
Traveler rating
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Most Recent
sherif e wrote a review Yesterday
Seattle, Washington6 contributions5 helpful votes
We stayed at the citadel resort and it wasn’t the best experience as the whole thing started at the front disk refusing to give us a hard liquor All inclusive unless we pay more money although we booked it as hard . Then we went to our family room which has the one outlet for the AC in the kids room and no outlet in our room and the only way to feel the AC in our room is to freeze the kids room which we didn’t do and boiled ourselves. The first breakfast my son picked some pancakes and chocolate sauce as the label says but we were so lucky to double check and ask before he ate it and we found out that it was Nutella which has hazelnuts in it and my son has a very bad allergy to tree nuts after I asked them why did you put a label of chocolate sauce on Nutella ? The first thing they did was to remove the label and hide it !! They have the grill outside where you have to wait in the Burning sun to get your portion of whatever they are grilling and honestly I feel sorry for the cook. On the positive side the beach was fun for the kids swimming with the fish and doing some snorkeling and the night entertainment was really good.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded today
Dear Guest Thank you for choosing Albatros Citadel Resort in Sahl Hasheesh for your holiday. We were delighted to know that you had a great stay with us and thank you for taking the time to write a positive review of our service and facilities. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We hope you have many happy memories of your time here and we would like to have the opportunity to welcome you back to our hotel. Warm regards from Albatros Citadel Resort Sincerely, Hotel administration Albatros Citadel Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Slavisa S wrote a review Aug 12
Oslo, Norway2 contributions
Everything is 5, food should be a bit improved as it is too monoton and you get realy fedup after 4 days , so 10 days is too long. But, lagoon in marina, big rooms, cleaning , friendly staff 100%. Will not recomend to go here with wheelchair or ,trolly with small kids , but otherwise this place is om top.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 3 days ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ąbdųlłąh Ą wrote a review Aug 6
Cairo, Egypt25 contributions7 helpful votes
Disappointing vacation in a wonderful hotel My journey started and I was very excited to have a good time and have a quiet and relaxing vacation. I arrived at the hotel and the first impression was a very large hotel, a legendary design, a castle built in it, like all kinds of entertainment and recreation, but soon the shock was when I first dealt with the staff, starting with the reception staff and the poor welcome, very bad style of dealing and lack of interest in you. What triggered my concern is that the matter is not just an employee or a small job level, but unfortunately the case is overwhelmed by the lack of professionalism and the lack of experience that I have seen in many hotels and resorts over the years in more than one country. I faced bad reception and bad manner, even the smile was gone. I received my room, which is a suite of two rooms and a bathroom, and unfortunately, a room without an air conditioner, and the response was that one air conditioner is enough for the two rooms. The restaurants are many, but there is no variety in food, bad taste and cooking, as well as a bad style by everyone in restaurants. It seems that they work for free, especially the waiter for drinks called Khalifa in Culina Restaurant. The team deals with the imperative in all instructions in a bad manner. Even the luggage we ask them to move it, they don't respond until after the request is repeated a lot Lack of interest for everything I really wish I could finish the stay in the first hour of my arrival The hotel summary is very beautiful, wonderful and large, but everyone who works in it has lost its value and made time in it does not really pass. I hope to come back again, but with the absence of this team that abused this wonderful resort.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 1 week ago
Dear guests, Thank you for taking the time to rate our Albatros Citadel Resort. We are very sorry that we did not meet your expectations. Our team and management take every feedback very seriously. Problems are discussed with the relevant departments and measures for improvement are initiated. Best regards, Guest Relation Albatros Citadel Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarah A. wrote a review Aug 4
Los Angeles, California3 contributions
The only good thing about this hotel is the location, other than that it is a waste! The rooms are horribly and dirty, the food in every restaurant is the same bad quality! We had many bad experiences ( rude staff, toilet water leak, broken mini fridge, dirty linens with previous guests hair) during our stay as a group of 16 that we would never come back to this hotel or visit any other Albatros hotel. The new management turned this once beautiful hotel to a terrible place! Save your time and visit another hotel in Sahl hashish but avoid this mediocre place.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 1 week ago
Dear guests, Thank you for taking the time to rate our Albatros Citadel Resort. We are very sorry that we did not meet your expectations. Our team and management take every feedback very seriously. Problems are discussed with the relevant departments and measures for improvement are initiated. Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Halasaif wrote a review Aug 2
1 contribution
Amazing hotel All staff smile and work hard to make us happy thanks for all 3 beach amazing Restaurant Marocan and Chinese and food court the best Golden boda disco and seafood restaurantbest one in hurghada. We enjoyed alot we will come back again
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 1 week ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmed I wrote a review Jul 2022
Doha, Qatar98 contributions104 helpful votes
We had nice holiday in Albatros Citadel, we stayed with my wife for 5 days in room No.1015, nice room with sea view, spacious and very clean but very bad & annoying air condition, The hotel architecture is very beautiful and unusual but the beach was not Sandy. Service, hospitality and staff is very kind, polite and helpful. Food was not enough varied and limited options, not enough fish and seafood and almost every day was the same food and the name tags of many items are missing. no welcoming beverages at reception! The only thing that is being missed in this huge hotel was having lifts for elder guests because the hotel is very big with very more stairs and no golf car or sufficient transportation. The Jacuzzi pools are not working. No entertainment during the day.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 1 week ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B.M. wrote a review Jul 2022
9 contributions
+1
This hotel is really amazing! When we arrived we were impressed by the greatness and beautiful architecture of this hotel! Everything here is maintained and cleaned very well by the always friendly staff. You can always find something you like in the restaurants and bars and the Asian and Tajine Restaurant are really awesome to eat in because of the delicious food and decor. Our room was like a suite: great, spacious and very clean! 'Nana' liked the perfume in the lobby ;) Really impressive!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 2 weeks ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rita M wrote a review Jul 2022
1 contribution
We had nice holiday in albatros citadel🥰 nice room with sea view, HK work very hard!!! And clean very good! nice lagoon with fishes, nice food, service and staff is very kind and helpful. We liked our holiday so much😍😍
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 2 weeks ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed wrote a review Jul 2022
Cairo, Egypt1 contribution
Best holiday ever we are very enjoyed ,and we love this hotel beautiful beach with best services and hospitality,the rooms is good with sea view so will come back again😅😃😃🥰😍😍😍🥰🥰🇬🇧🇾🇪🇩🇪🇧🇪
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 2 weeks ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
helenaA259RH wrote a review Jul 2022
Minsk, Belarus2 contributions
Very big beautiful hotel! Comfortable rooms, very friendly kind staff, a lot of staff. We stayed in 5 building directly in front of Royal lagoon. We liked sea, beach and entrance to the sea and house reef with amazing different types of fish! Food is varied but was not enough season fruits. And was not enough fish and seafood. We liked evening animation program very much, it was very rich and varied.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malina Naguib , Guest Services / Front Office at Albatros Citadel Sahl Hasheesh
Responded 3 weeks ago
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable impressions regarding your recent holiday experience. We are so happy, that we have provided you with a super holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Seashores Best regards, Guest Relation Albatros Citadel Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$124 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadel azur hotel hurghada
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
550
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Frequently Asked Questions about Albatros Citadel Sahl Hasheesh
Which popular attractions are close to Albatros Citadel Sahl Hasheesh?
Nearby attractions include Jungle Aqua Park (4.3 miles), Sand City (4.6 miles), and Senzo Mall (4.6 miles).
What are some of the property amenities at Albatros Citadel Sahl Hasheesh?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Albatros Citadel Sahl Hasheesh?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Albatros Citadel Sahl Hasheesh?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Albatros Citadel Sahl Hasheesh?
Yes, free parking is available to guests.
What are some restaurants close to Albatros Citadel Sahl Hasheesh?
Conveniently located restaurants include Nino's Restaurant, Corallo Restaurant, and Dolmabahçe.
Are there opportunities to exercise at Albatros Citadel Sahl Hasheesh?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Albatros Citadel Sahl Hasheesh have an airport shuttle?
Yes, Albatros Citadel Sahl Hasheesh offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Albatros Citadel Sahl Hasheesh have airport transportation?
Yes, Albatros Citadel Sahl Hasheesh offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Albatros Citadel Sahl Hasheesh?
Yes, dry cleaning and laundry service are offered to guests.
Does Albatros Citadel Sahl Hasheesh offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.