Hawaii Le Jardin Aqua Resort
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About
#130 of 318 hotels in Hurghada
Location
3.4
Cleanliness
3.7
Service
3.7
Value
3.7
This property is 2 minutes walk from the beach. Hawaii Le Jardin Aqua Park Resort situated 11 km north of Hurghada, features 3 swimming pools and a private beach. Hawaii Le Jardin Aqua Park Resort also offers an entertaining Kids Club. This property offers 2 à-la-carte restaurants and offers free WiFi.Aqua Park is opened and free of charge for all guests.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking garage
Paid internet
Pool / beach towels
Adult pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Snack bar
Special diet menus
Swimup bar
Poolside bar
Water park
Darts
Entertainment staff
Evening entertainment
Table tennis
Water park offsite
Waterslide
Nightclub / DJ
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Arabic and 2 more
Location
11 Ahiaa Road, Hurghada 84517 Egypt
Name/address in local language
Getting there
Rental CarsSee rental cars from $29/day
5267Reviews353Q+A100Room tips
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Very bad staff, food and general services are extremly bad, room are not clean not even a 5 star hotel i hated hurghadah and will never visit. I checked in found the room dirty a lot of dusts, bed sheets needs to be changed, staff treating customers badly never ask a question and you get the answer with Smile like never, they starting to remove food and tables making noise whole.people eating.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I came through a travel company me and my kids with my brother and his family. This message must be read by GM, Front Office Manager, House Keeping Manager, F&B Manager, Sales & Marketing team, Cost control and Head Chef... As an X-employee with Sofitel Jumeirah Beach Hotel Dubai & Marriott Jaddaff Dubai. I can tell this is not a 5 start Hotel service you provided to customers or even 3 start hotel, our experience with group checking we haven't escorted by any of sales or front office a bell man was yelling asking to go up stairs to a conference room and wait , at least as we missed breakfast provide some pastries considering there is kids we have been informed from the travel agency that from the frist day we will have 3 meals only check out day will have breakfast only and I do have record proofs that, after long time waiting we had a wrong room as our booking was for challet, from amenities in bathroom that we asked to have and only shower gel was available, towels and extra pillows that we sked to have it also, bed linens to serving food in the buffet. Never seen that before people running before food finished as there is no refilling happens it was the most disgusting buffet I saw. No other restaurants available no in-room dining room menu, the food tastes was truly an pleasant especially the pasta. The cleanness in room beyond the expectations we had to give tips so the housekeeper clean and change the linens. The property has a very good location and you will lose it if the operation keeps same running like this and thats explains this Hotel for Arab guests only.... Am truly disappointed staying in this property. Sincerely Mariam …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We arrived at Hawaii Le Jardin in 31/08, after 1 day we changed the hotel. The food is absolutely disgusting, you have no choice, is not clean at all. Be honest at the breakfest I only had one egg, there are no other alternatives. The hotel is in very bad condition, some areas were not cleaned since months ago. I do recommend you to avoid this hotel. I really hoped that will be ok as there are some reviews says yes, very nice, good food…no, is not. Do not recommend you to choose this, stay away, as you can see in the reviews. The beach is not sandy, shoes needed, in case you will go. This hotel is the worst hotel which I vever visited. When I asked for a bottle of water they told me I have to pays as there are only 2 bootles (0.5/bottle) per day free. Any good review you will see here is from egyptian people which i see they like the hotel, not blaming them, is their choice. Some employers must know as when working with tourists need to be nice, clean. In restaurant is very dirty….. …
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The food quality is horrible, the food is the same at breakfast, at lunch and at dinner everyday. The food is also tasteless and of bad quality as well as the snacks are very bad. The room service is of bad quality. They don’t bring new towels every day and no tissues at the bathroom. There are hygiene of the reception and the lobby is very bad. The aqua park is nice and the beach is not that good. The pools are nice but some pools have plastic cups thrown in it.I don’t going to that hotel as a family.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The worst hotel I ever stayed in. 1 - Check-in took about 3 hours cause they said the rooms were being cleaned, when we entered the rooms, bed sheet was stained and there was a plate with left over food in one of the drawers. 2 - I got stuck in the escalator for about 10 minutes, it wouldn't go up or down, the bell button wasn't working and I kept banging on the door but no one helped, I managed to open the door myself. 3 - The restaurant was way too crowded that some people would eat while standing. Food quality was terrible. One time the chicken was undercooked that there was blood coming out of it while I was eating. There was no hygiene at all, people were picking food from trays with their hands and the food was splattered everywhere on the tables and the floor. There was no variety at all, same food for lunch and dinner everyday. Not many things to eat for breakfast only about 4 or 5 dishes. 4 - Toilets in the building were a nightmare, no soap, no toilet paper, had an awful smell that whenever i needed to use the toilet i would go all the way up to my room as to avoid using them. This hotel isn't even worth one star. Just a waste of time and money. …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
That's the biggest thing I regret doing ever. You know what? Hawaii Le Jardin is the worst thing I have ever experiences. It's crowded. Food end in no time. Aqua bark takes 2 hours from you to just try once, of course because of it's crowded. Home service is no the best. Pool is literally full of people, you can't even extend your arms freely to not hit someone. Really really it's the worst thing I have ever did and will never go to Hurgada again just because of this hotel.
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Date of stay: September 2022Trip type: Traveled with family
Value
Location
Service
Room Tip: Don't ever travel to Hawaii Le Jardin resort.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Terrible food,poor quality of drinks. Reception was not welcoming at all, the room was dirty and old. No service, no hygiene . The only good points - aqua park and green area. Beach is very bad. Very bad management who doesn't know what means hospitality. Never ever again
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Le Jardin, General Manager at Hawaii Le Jardin Aqua Resort
Responded Jun 26, 2023
Dear Guest, Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Hawaii Le Jardine Aqua Park Resort to provide for each guest a perfect holiday experience. Let us apologize if we did not meet your expectations. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests. Best Regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very dirty toilets on the beach & on the pool. Food quality is really bad & not many varieties. Dinner was the same as lunch, it was like a copy from lunch. There were no first aid box in the restaurant when my wife got injured cause of a sharp metal piece on the restaurant floor. Staff were not helpful while such emergency situation. The General manager couldn't deal with such situation. He even caused our anger to become more angry because of his negativity. He lied to me that first aid box will be brought quickly cause it is very near in the kitchen but there was no first aid box at all. After 30 minutes some first aid items were brought to us without gloves and without doctor attendance. Then the doctor came after 40 minutes while we are already handled what we have to do to clean the injury & to put plaster and get ready to check out such hotel at 10 pm cause of such terrible hotel.…
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
the hotel has a very large and interesting territory and good competitions, the food is not bad but could be better, the rooms are standard, the water park is cool, the service is good, the animators are funny guys, there are a lot of people from Russia and Ukraine, there were no conflicts,
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Le Jardin, General Manager at Hawaii Le Jardin Aqua Resort
Responded Jun 26, 2023
Dear Guest, The Hawaii Le Jardine Aqua Park Resort and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Hawaii Le Jardine Aqua Park Resort, Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There's no word describe. How bad is this, From everyside everything, Over there I waste my money waste my time I waste my holidays, I can't even say that is one thing normal,🥲🥲🥲🥲🥲🤮🤮🤮🤢🤢🤢😡😡 I never ever ever go back again.😡🤬😡🤬
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Don't go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Le Jardin, General Manager at Hawaii Le Jardin Aqua Resort
Responded Jun 26, 2023
Dear Guest, Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Hawaii Le Jardine Aqua Park Resort to provide for each guest a perfect holiday experience. Let us apologize if we did not meet your expectations. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests. Best Regards, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Hurghada area.
PRICE RANGE
$53 - $72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunrise le jardin hotel hurghada, festival le jardin hurghada, festival le jardin hotel hurghada
FORMERLY KNOWN AS
Festival Le Jardin
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
557
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Claim Your ListingHAWAII LE JARDIN AQUA RESORT $37 ($̶1̶1̶3̶) - Updated 2023 Prices & Reviews - Hurghada, Egypt
Frequently Asked Questions about Hawaii Le Jardin Aqua Resort
Which popular attractions are close to Hawaii Le Jardin Aqua Resort?
Nearby attractions include 3 Pyramids Shopping Center (0.3 miles).
What are some of the property amenities at Hawaii Le Jardin Aqua Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hawaii Le Jardin Aqua Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hawaii Le Jardin Aqua Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hawaii Le Jardin Aqua Resort?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hawaii Le Jardin Aqua Resort?
Conveniently located restaurants include Arena Beach Club & Restaurant, miami pub, and Medusa Restaurant & Bar.
Are there opportunities to exercise at Hawaii Le Jardin Aqua Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hawaii Le Jardin Aqua Resort have an airport shuttle?
Yes, Hawaii Le Jardin Aqua Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hawaii Le Jardin Aqua Resort have airport transportation?
Yes, Hawaii Le Jardin Aqua Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hawaii Le Jardin Aqua Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hawaii Le Jardin Aqua Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.