We had an amazing time in El Gouna and at the Mosaique hotel. It’s a very nice & calm hotel by the Marina with a beautiful beach. The hotel staff was quite nice, welcoming and helpful. We had a nice balcony and also enjoyed the breakfast. Elia helped us with all requests. Recommending Mosaique hotel to everyone. We will go there again for sure :)
I’ve been there before several times. It was very pleasurable stay. Staff very friendly and helpful, very good location. Breakfast is normal nothing special, but very friendly staff even in the merbey restaurant
We stayed 9 nights, everything was excellent! Room was very well appointed, great AC, nice balcony, staff was super helpful & cheerful; Very Clean; complimentary 1.5 lt bottle of water daily- NICE! Loved everything about this place. We will differently be back! I wish the pool was open a bit longer (closes at sunset), but other than that, I don't have a single suggestion!
We were a group of friends staying for 4 nights and here's our experience: - The Check in was super quick and nice and Shenouda's attention to details was remarkable and definitely made our stay pleasant. - Merbey Restaurant's ambience and view were pretty good and most of the staff were quite nice and welcoming specially Merihan. Merbey offered a set menu breakfast (you can choose between the oriental breakfast;that included Zaater Manoucha and some delicious Falafel and the intercontinental breakfast) The cold cuts (mainly beef luncheon) were terrible, stay away from it That being said, I believe giving us the choice to choose from different items (like what was applied before) is way better than having to choose between 2 menus the restaurant's - The room was spacious, very clean and we had a room with a good view probably the best in the hotel (room 214 🤫) - The hotel granted you free access to Marina Beach and Moods Beach - It's a 10 minutes walking distance/2-3 minutes by car between the hotel and moods beach. This hotel has a sister hotel called Fanadir that's from the outside, looks like it was recently renovated and although Fanadir's guests can enjoy their breakfast at Merbey Restaurant and both hotels were fully booked but it wasn't crowded at all. You will not enjoy your room view that much as it's going to be a pool view and not one of the best views in Gouna hotels 😅 but it was more than decent compared to what we paid so it's a really good value for money. Special Shout-outs to the awesome peeps that made us love our stay: Merihan from Merbey, you're a gem Shenouda from reception, you're awesome Mohamed from housekeeping, you're one of the good and pleasant guys.…
The reception person Mr. Shenouda was very friendly, smiling and helpful. The room was comfortable ,service personal were very organized and clean. The gate guards were very helpful in organizing the parking area. The pool area was clean.
Stylish restaurant and pool, friendly service and not to big; just as we love it. One negative thing, they allowed a family with two dogs in the ground floor, the dogs were barking all the time which was annoying. I guess this is not happening all the time but pets are annoying in holidays.
very nice hotel, staff are amazing, big room and very cleabed, Marina beach is near by, breakfast is ok, Elia and Michael in the reception desk are very helpful, we enjoyed our stay at Mosaique abd sure we will come again.
The hotel location is amazing it is close to the marina.we enjoyed waking in the morning at the Marina every day. There are lots of restaurant around room is very clean. Staff are doing everything to make us happy.we recommending it to all of our friends
I stayed at this hotel 6 years ago it was really good but this time I was extremely disappointed. Rooms: outdated, old and there was leak in the bathroom that took 2 days to fix. Staff: not helpful most of the time, you feel the are understaffed but we weren’t there in during peak times. We asked several time for our bathroom to be fixed it took them 2 days to do that. Also the room wasn’t cleaned well and everyday during our stay we used to call housekeeping to clean it again. Food: we were in B and B and to be honest the food was really really really good , the Lebanese restaurant in the hotel served breakfast and it was extremely tasty and the service was superb. Location: I love the location of this hotel as it’s in the marina yet away from the hustle and bustle of it. I don’t recommend choosing mosaique hotel as it was not value for money and the experience wasn’t good .…
everything was great. we will go again 100%. i recommend visiting during the winter, spring or fall. very friendly staff and the location is perfect. very nice food and service. super amazing. thank you