We had a wonderful weekend at this place , the hotel jas an amazing terrace with full seaview , rooms have panoramic seaviews , the food is good with big portions , staff is very friendly you feel at home
Service is very poor. No facilities. No proper place for having breakfast. Poor food. Very expensive. Very boring. Not recommended at all. They said they did not renew the licence for all the beach activities that was supposed to be there.
Ras Sudr itself is a beautiful place to visit However, Matarma bay as a hotel is way below average I was so excited to go there because I heard the place is really nice but I was really disappointed for the following reasons: 1. It is way overpriced and expensive ,it's not value for money compared to the service and quality they offer Usually they offer an open buffet breakfast ,however, on the last day of my stay we found out that this is no longer the case and we have to order a set/fixed breakfast and when I asked why ,the answer was "the hotel is not fully booked so there's no need for the buffet" which I found quite rude honestly. 2. The staff consists of about 5 persons ,who do all the work and accordingly they cannot fulfill the client's needs 3. no Room service or house keeping unless asked for because of the previously mentioned reason 4. The management "team" is unprofessional ,it's like they never had training before 5. The payment process takes ages 6. the portions of the very over priced food is a joke ,you pay a lot for a very small plate and it's never enough so you'll be forced to order another plate 7. the mats you sit on by the beach are really dirty and ribbed (poor maintenance) 8. The hotel is a narrow strip of beach located directly by the highway. You can see and hear the passing cars and trucks from your room. 9. the hotel offers you the minimum of everything, one towel only ,one very small pillow to sleep on etc. 10. It is very expensive as if it was a luxurious hotel but in fact there's nothing luxurious about it To conclude ,I advice people not to believe the photos ,I mean the sea itself and sand and views are beautiful but the hotel itself is a real mess…
Wanted a quick weekend break with my 6 year old son and couldn't have come to a better place, Only two and a half hours from Cairo. The rooms were clean and beds comfortable, the sea was breathtaking. This is the place to come for a very relaxed, chilled vibe few days. Simplicity, nature and relaxation. The staff were super polite and helpful and made any request happen. My son was so sad to leave - Will definitely visit again!
Went to Matarma Bay on a retreat last week and I was so excited because I heard it’s a great place but my visit was disappointing. The room was not clean and in the morning we asked to clean the room as they do not do it regularly and I explicitly told the guy that we need to change the sheets but when I came back it was not changed unless they changed it with another sheet with same stain. Food was very bad, grilled chicken was hard, rocca salad was full of onions, we even ordered fries second day by the beach and it was horrible which made me wonder what is hard in making fries!!!! Plus service is super slow. The beach was not clean, mattresses on the beach were very old with stains. The only good thing was the view and most of staff were friendly.