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Hotel Cucuve Suites

Traveler (33)
Room & Suite (24)
Videos (1)

About

#2 of 24 hotels in Santa Cruz
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Let us make your stay in Galapagos an unforgettable experience with the ultimate expression of comfort, safety and comfort that provide our facilities. We are located 50 meters from the main tourist thoroughfare of the city and only 10 minutes from the Charles Darwin Research Station and the Galapagos National Park.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Snorkeling
Airport transportation
Fax / photocopying
Baggage storage
Non-smoking hotel
Laundry service
Free internet
Wifi
Public wifi
Internet
Coffee shop
Wine / champagne
Shuttle bus service
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Room features
Non-smoking rooms
Air conditioning
Desk
Housekeeping
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, German, Italian
Hotel links
Visit hotel website
Announcement
124Reviews
13Q+A
22Room tips
Traveler rating
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Popular mentions
We stayed in Cucuve Suites for 3 nights in February 2019. The hotel and room that we stayed in were both very clean. The staff were friendly and went out of their way to be helpful. We were hungry when we arrived and the lady at the reception took us to the kitchen and offered us bananas, orange juice, yogurt, and cookies that the hotel had in the refrigerator, even though the time for breakfast was over. She also arranged for a taxi to take us to the tortoise reserve and Los Gemelos. On our last morning in Puerto Ayora, the hotel staff packed breakfast for us (due to the schedule for our ferry) and even left us a very kind farewell note. The hotel is located within a 10-minute walking distance to the ferry. There are numerous restaurants nearby. There is also a cheap laundry service across the street, about 50 feet from the hotel entrance. The only minor inconvenience is that the hotel is located one level above street level and we had to drag our luggage up the stairs - there is no elevator.
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Response from cucuvesuites, Administradora at Hotel Cucuve Suites
Responded 4 weeks ago
Dear Keat, Thank you for your lovely review following your recent stay in february 2019 at Hotel Cucuve Suites. We are also thrilled that the staff did add to your comfort and had been of any assistance. Be assured that we will share your thoughts with the teams. I would like to mention that most of the times we help our guests to carry their luggages upstairs for the check in and downstairs when they checking out, unfortunately, sometimes we are not on the front desk to help with the luggage, but always you can ring the bell for help, it will be a pleasure to help you next time. We hope to have the pleasure of welcoming you again. Warm regards, Ana Isabel Villacrés & Cucuve Suites Staff
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Hotel's Favorite
We stayed at Cucuve Suites, Av. Charles Binford, Isla Santa Cruz, Puerto Ayora, 200350 for a week between Christmas and New Year 2018 and are so glad that we chose this wonderful establishment. First of all the location. We were a little underwhelmed when we first arrived because the entrance to the hotel is a staircase next to the Electronautica shop which is at ground level on Av. Charles Binford. The hotel occupies levels two and three (two has the reception and staff areas, three has the rooms and the breakfast area. Ave. Charles Binford is only a one minute stroll from the main drag where all the banks, shops, restaurants and bars are located but being around the corner from the tourist areas means it is really quiet with no issues of getting a good night's sleep. And we needed have worried about the unassuming entrance as they have a RING system and video surveillance, saw us arrive in our taxi and were there to meet us in person outside the hotel as we arrived. The customer service at Cucuve Suites is what sets it apart. They absolutely cannot do enough for you whether it’s helping you get around the town to recommending activities and local tour operators, to helping plan and book ferries to other islands, Anna and Liz were phenomenal in every single way. Checking in was easy, the room was spacious, clean, crisp, safe, quiet, cleaned to a high standard each day, and with a nice balcony from which you could just about see the ocean. There was a safe although it was one of only a few places where I would have felt completely confident leaving valuables unattended. We met several other guests and they all seemed to be professional people that had done significant travelling. A really nice touch was that the hotel gave us a reusable water bottle and shopping bag to support the ‘green’ nature of the whole Galapagos experience. The breakfast bar was directly outside our room but we were never bothered with noise in the mornings. They really are very considerate. The breakfast area has a large window through which a cool breeze constantly blew and the breakfast was excellent being a combination of cereals, dried goods, meats, cheeses, breads, fruit, fruit juice and coffee, and there was always way more than the small number of guest could consume. They also cook eggs and other hot items if guests would like these. Guests also have the use of the kitchen facilities including coffee-making and ice-making at all times. If you have an early start (i.e. before breakfast is served) they are more than happy to prepare a packed lunch. At the end of our stay Anna helped us complete the paperwork to claim out VAT Tax back (no news yet but it was a very welcome and unexpected bonus). Thank you Anna and Liz for making our stay in the Galapagos far better than we could possibly have hoped for. If we ever return it will be to stay in Cucuve Suites.
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Response from cucuvesuites, Administradora at Hotel Cucuve Suites
Responded Apr 8, 2019
Dear Tim and Mel, Best greetings from Galapagos Islands. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Hotel Cucuve Cuites. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most, you! Our team works hard to welcome you and make you feel welcome throughout your stay and we are so glad to read how we succeeded. We are looking forward to host you in a near future to celebrate your bithdays once again! Sunny regards, Ana Isabel Villacrés & Cucuve Suites Team
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The Cuceve Suites are fabulous - our premium room with terrace facing the bay was as good as, if not better than, any 5 star hotel we have stayed in. We stayed four nights and used the hotel as our base for exploring Santa Cruz and some of the other islands. The room was spacious and quiet, the terrace with hammock was a joy, and breakfasts were delicious. Being able to make our own tea and coffee and get drinking water from the cooler whenever we wanted to were valuable benefits other hotels should also offer. There are lots of cafes and restaurants in easy level walking distance from the hotel. (Only one feature to note: the suites are above a modern diving equipment shop and are all on the first or second floors ie there are internal stairs and no lift but if you need assistance, the staff will help carry your luggage). We highly recommend this hotel.
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Response from cucuvesuites, Administradora at Hotel Cucuve Suites
Responded 4 weeks ago
Dear guest, Thank you very much for choosing Hotel Cucuve Suites for your recent stay in Galápagos. We are thrilled to read that you did enjoy your stay and that our staff, location, facilities & services has contributed to it. We hope to have the pleasure of welcoming you again. Warm regards from the staff, Ana Isabel Villacrés & Cucuve Suites Team
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many 5-star hotels. I have never stayed at a hotel cleaner than Cucuve Suites. There is constant focus on all details of cleaning. The location is perfect for visiting Puerto Ayora, close to bars, restaurants and shops. It is also close to the fish market where you can see pelicans, sea lions and frigate birds all hoping for a share of the days catch. The hotel rooms are spacious, bright and exceptionally clean. The staff are warm and friendly, and happy to hear what wonderful sites you've seen in the Galapagos. There is free tea, coffee and snacks available 24/7 which is a lovely touch. We couldn't recommend it more highly. The rooms are spacious
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Response from cucuvesuites, Administradora at Hotel Cucuve Suites
Responded 4 weeks ago
Dear Shona, We are grateful for your comment, it is very important for us to know your opinion. Thank you very much for taking your time to write such a nice review about your recent experience at Hotel Cucuve Suites. We deeply appreciate your kind words. It was a pleasure to make your stay at Cucuve Suites a nice experience. We hope to welcome you back in the future. Best Regards, Ana Isabel Villacrés & Cucuve Suites Staff
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Beautiful boutique hotel, fabulous breakfast with healthy choices, friendly staff and half a block to the restaurants and shops and water. Near the bike trail, safe neighborhood. So relaxing and charming!
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Response from cucuvesuites, Administradora at Hotel Cucuve Suites
Responded 4 weeks ago
Dear Janet, Thank you for taking the time to write a review and for choosing Cucuve Suites. It has been a pleasure to us to host you. We hope to welcome you soon again. Best regards, Ana Isabel Villacrés & Cucuve Suites Staff
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PRICE RANGE
$219 - $268 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorGalapagos IslandsSanta CruzPuerto Ayora
NUMBER OF ROOMS
7
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