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Hotel Silberstein

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Traveler (163)
Room & Suite (38)
Dining (36)
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Overview
  • Excellent43%
  • Very good32%
  • Average13%
  • Poor6%
  • Terrible6%
Travelers talk about
“darwin center”(12 reviews)
“nice pool”(8 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (413)
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226 results
Traveler rating
98
76
22
15
15
Traveler type
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LanguageEnglish
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98
76
22
15
15
Show reviews that mention
All reviewsdarwin centernice poolgalapagos islandscourtyard areacomfortable roombars and restaurantsfish marketlovely hotelsanta cruzresearch centerwithin easy walking distanceswimming poolthe charles darwin researchin townthe main streetspent nightsconvenient location
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1 - 5 of 226 reviews
Reviewed 5 days ago

My husband and I recently stayed two nights at this hotel. We walked into the room and the bathroom floor was flooded, due to a leaking jar of filtered water and the water had leaked into bedroom. We pointed this out to the person who...More

Thank BostonMarilyn
Reviewed 2 weeks ago via mobile

We ate dinner here. My steak was not cooked to order. The crepes were amazing. The cream that comes with it, seems sufficient. An ice cream scoop is 2 dollars and tasted artificial. Make sure that they are taking credit cards before you order.

Thank TravelingFool88005
Response from Hotel S, Marketing at Hotel SilbersteinResponded 1 week ago

Thank you for sharing your comment about our restaurant with us. We will take it into account in order to improve our service. We are happy you enjoyed the crepes!

Reviewed May 30, 2018

The breakfast facilities, as well as the wifi should be improved. A pick-up service for visitors arriving at the port of Santa Cruz or to and from the airport should be standard. In general, the location is fine and rather quite, although some rooms are...More

Review collected in partnership with this hotel
Thank John H H
Response from Hotel S, Marketing at Hotel SilbersteinResponded 1 week ago

We appreciate you share your opinion with us. We are always trying to innovate and improve our services so that our guests have the best stay in Puerto Ayora during their visit to the Galapagos Islands.

Reviewed May 25, 2018

Hotel silverstein is very central to everything Staff very eager to please you rooms very clean twin rooms need updating Hotel has already been updating double bed rooms Would i stay here again yes i would Charles darwin center very close amazing coffee shop over...More

Review collected in partnership with this hotel
Thank Debby R
Response from Hotel S, Marketing at Hotel SilbersteinResponded May 30, 2018

We appreciate your comments about the hotel, we are pleased that you enjoyed your stay in Puerto Ayora. We will continue to improve our service so that our guests feel more comfortable and enjoy their trip.

Reviewed May 25, 2018

The hotel has a great location. Good place to relax after a long day .Rooms are big,clean with comfortable beds;receptionist are very polite and eager to help with planned trips.Close to restaurants and the Darwins research center

Review collected in partnership with this hotel
Thank danielemendivil
Response from Hotel S, Marketing at Hotel SilbersteinResponded May 30, 2018

Thank you very much for leaving your comment and for having selected us as your hotel in Puerto Ayora - Galapagos. We hope you can come back soon and visit us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Laundry Service
Multilingual Staff
Airport Transportation
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$230 - $292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Puerto Ayora
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$230 - $292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Puerto Ayora
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (163)
Room & Suite (38)
Dining (36)
Pool & Beach (23)
Questions & Answers
Ask a question
jjcrab
April 9, 2015|
AnswerShow all 2 answers
Response from JSilber | Property representative |
Thank you for your question, jjcrab! The hotel is not directly on a beach. The closest beach is approximately 7 minutes away (walking time) from our front door to the water. It takes 5 minutes to get to the Charles Darwin... More
1
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Nor435
January 12, 2015|
AnswerShow all 3 answers
Response from Marketing G | Property representative |
Dear Brandon In the Ayora Port at San Cristobal Island the government is implementing a project about drinking water and It will be soon. At present our Hotel have a purification water system for your consumption in our... More
0
Votes
Google Translation
Room Tips
"We had room 6 above office great room"
Read review
"Don't get a room near the street as it gets noisy at night time. The room I got was sunny and bright..."