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Hotel Silberstein

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Hotel Silberstein
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282 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Staff went above and beyond, and beyond again to be helpful, kind and knowledgeable towards us!!! It really is as beautiful as the pictures, definitely worth the high price tag to have meals included as well. The restaurant onsite is delicious, and a great place to meet other tourists and even enjoy a fresh made Nutella crepe in front... More 

Helpful?
1 Thank Michelle B
Kitchener, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

My wife and I spent 4 nights in the Hotel Silberstein. Very disappointed at the size of the rooms, poor quality of mattress, the constant wetness on everything, and the various species of ants that infested our room. We made the hotel aware, but this did nothing to slow the bugs from getting into our room. Our final night our... More 

Helpful?
Thank tim705519
JSilber, General Manager at Hotel Silberstein, responded to this review

Dear Tim R, Thank you very much for your review and sharing your experience with us. I am very sorry you are disappointed of the size of your room. Unfortunately I can not address this issue, as I am not aware which room you were in. We will always make sure that a couple, especially staying with us for several... More 

Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed July 7, 2016

Although Av. Charles Darwin is not that long of a street, the Hotel Silberstein is nicely located at the eastern end -- close to the Darwin Research Center and away from the crowds. Its about seven blocks from the piers. Ours was one of the newer rooms; spacious and comfortable. The staff was quite gracious and helpful in all respects.... More 

Helpful?
Thank JandB31416
JSilber, General Manager at Hotel Silberstein, responded to this review

Dear JandB31416, Thank you very much for your kind review and positive feedback. We are always thriving to provide a memorable vacation to our guests! I am very happy you enjoyed your overall stay and the visit to Seymour, one of my favorite islands for day tour visits to see the Galapagos - like we have all seen in all... More 

St. Albert, Canada
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 11, 2016

We hired a trip to Galapagos for 4 days and the agency in Ecuador continental side recommended Hotel Silberstein (who arranged the daily activities also through their own agency at the island). We were last the suite #1 with was excellent: large, very comfortable, great AC ( a must have). The staff was great.An the food one of the best... More 

Helpful?
2 Thank Canuck5711
Tonbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2016

Lovely hotel good situation and great staff. The atmosphere was genuine and everybody was friendly and willing to help. You could step out of the hotel to enjoy shops or the antics of the animals in the market. Great place

Review collected in partnership with this hotel

Helpful?
1 Thank M S
Stockholm, Sweden
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 19, 2016 via mobile

Nice surroundings. Small room but that is ok. I Think the personell in the restaurant tries to do their best but the restaurant has a Big problem. They have two nice menys but since they miss raw material (they have no meat just fish and chicken) the food gets very dull quick. The winelist is also good but in the... More 

Helpful?
Thank aniode
JSilber, Manager at Hotel Silberstein, responded to this review

Dear aniode, Thank you very much for your review. Our restaurant has two menus, one traditional with many local and international specialties which range from seafood (octopus, shrimp, calamari and at east 2 kinds of locally and sustainable caught fish) to different chicken and vegetarian dishes. Unfortunately the last two weeks of April we had a beef shortage, something that... More 

München
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

Silberstein is a family-run hotel situated in the center of pto ayora. Nice cozy rooms, a beautiful garden and pool and good german and internatinal breakfast. The restaurant is also probably the best place for excellent dining and not that expensive compared to the other restaurants. Galextur agency which also belongs to the family allows them to organize all kind... More 

Helpful?
1 Thank mrmusic420
JSilber, Manager at Hotel Silberstein, responded to this review

Dear mrmusic420, Thank you very much for your visit and your kind review. We are happy you had such a great time in our hotel and specially enjoyed our grounds and pool, as well as our restaurant. It is our mission to create the perfect experience from beginning to end of your vacation. We will forward your comments to our... More 

Sydney, Australia
1 review
1 of 5 stars Reviewed April 14, 2016

I understand that it is in Galapagos Island and it's meant to be low key from a development perspective, but basic amenities and cleanliness are lacking. Cost of beer is AT LEAST 50% more expensive then the bars or restaurants down the road.

Review collected in partnership with this hotel

Helpful?
Thank chowb2016
JSilber, Manager at Hotel Silberstein, responded to this review

Dear chowb2016, Thank you for your review. I have to admit we are a little surprised about it. Our team keeps the property clean and tidy and makes sure everything looks very nice for our guests. Our basic amenities include individual a/c in the rooms, as well as ceiling vents so you can chose your preference. Each room has it's... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2016

This hotel was beautiful and very well kept. The pool and garden area were lovely and welcoming. The location is perfect and within walking distance of everything in Peurto Ayora. The restaurant was a great place for lunch and relaxing. After a mix up with our reservation at a different hotel, Hotel Silberstein welcomed us and had rooms immediately available.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank melindatravels228
Melbourne, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 14, 2016

The hotel provided clean basic rooms in a garden/poolside setting that was very restful. The pool provided some welcome respite from the heat and humidity. Situated fairly centrally it was a reasonably easy walk to the Charles Darwin Research Centre or to shops and restaurants.

Review collected in partnership with this hotel

Helpful?
1 Thank trabern88
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
In 1991 family Silberstein bought the former Residencial Angermeyer from the long Galapagos inhabitants Angermeyer. It was known to be the No.1 Destination for information about the Islands. Today it has been rebuilt with all amenities to fulfill the expectations and beyond of our guests from all over the world. Our 24 comfortable rooms are all equipped with individual air condition and have a private bathroom with shower and permanent hot water, heated environmentally friendly by the sun. Our Restaurant offers international food and local specialties prepared by our professional team. For a complete vacation we offer any kind of tours, such as Diving with our attached Dive Center and Daily Tours, as well as airport transfers and in between the different islands. Contact us for more! ... more   less 

Additional Information about Hotel Silberstein

Address: Av. Charles Darwin y Seymour | 100 Meters From the Monument of Darwin, Puerto Ayora 200350, Ecuador
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Price Range: $206 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Silberstein 3*
Number of rooms: 24
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Also Known As:
Galextur Hotel Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Hotel Style:
#2 Romantic Hotel in Puerto Ayora
#4 Family Hotel in Puerto Ayora
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