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Galapagos Island Hotel - Casa Natura

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Galapagos Island Hotel - Casa Natura
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95 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Las Vegas, Nevada, United States
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

owners are not very helpful, The rooms are large, the air-conditioning finally cools down at night. We had no hot water until we complained twice and then I think they turned it off again. Walk up stairs to rooms so not handicapped accessible. Ants all over the room.

Helpful?
Thank Lawrence R
Asker, Norway
Level Contributor
9 reviews
6 hotel reviews
2 of 5 stars Reviewed March 21, 2016 via mobile

When we arrived at the hotel the bedsheets were dirty, there were ants in the bed and a cockroach in our room. The AC-fan had never been dusted. Not a good first impression... The staff was not very welcoming, not as much as a smile og offering to help us with our luggage up the stairs ( no lift). On... More 

Helpful?
Thank Marit H

Travelers are raving about these Puerto Ayora hotels

Millerstown, Pennsylvania
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 3, 2016 via mobile

We ended up here as a result of a guide we met at the airport, Freddy. Just as advertised with hot water and air conditioning, both luxuries on the island! Within walking distance of everything! Staff were kind and friendly.

Helpful?
Thank Daniel R
esvede, Gerente at Galapagos Island Hotel - Casa Natura, responded to this review
Google Translation

Gracias por su comentario estimado Daniel, agradecemos el habernos elegido para disfrutar sus vacaciones, esperamos tenerlo en una próxima ocasión... More 

Los Angeles, California
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 14, 2015

The pictures look inviting, but do not reflect reality. Pool not kept well. Family owned hotel. Kids in hotel area. Teenagers somewhat helpful. Polite but noisy. From rooms you could hear all the noise from dining area. Wi Fi a joke. Could not connect from rooms. Staff not always available. Also goes by the name Galápagos Islands Hotel

Helpful?
Thank FrustratedWolff
Miami, Florida
Level Contributor
5 reviews
4 of 5 stars Reviewed September 1, 2015

This place is perfect if you want to relax from exploring the islands all day, the service is good and its a good place to meet other travelers. The rooms were clean and the bed confy, will recommend the place with other travelers for sure.

Helpful?
Thank Peter B
Sarasota, Florida
Level Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 11, 2015

Casa Natura, also known as Galapagos Island Hotel, has large rooms, comfy beds, but terrible air conditioning. This is not some backwater, but the most populous town in the Galapagos, and our time there was spent in an uncomfortable, stuffy room. Why advertise AC when there is nothing resembling it? The teenagers at the desk seemed supremely bored with our... More 

Helpful?
1 Thank molemaven
Oslo
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 5, 2015

Stayed three nights, rooms spotlessly clean, friendly staff with some english. Breakfast is fairly basic (and never ready at 7 in the morning). Pool had water that was not very inviting. Came to the hotel after dinner one night and wanted a beer, but could find no staff present..

Helpful?
1 Thank J_OSOslo
esvede, Public Relations Manager at Galapagos Island Hotel - Casa Natura, responded to this review

Dear J_OSOslo, Thanks for your review. We are glad you stayed at our hotel. We hope to see you again serving you as best as we can. Regards, More 

New York City, New York
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed January 15, 2015

If you are traveling to enjoy the nature and be relax... this is not the place. There was no one to control the people "kids" that were there, rooms were very basic, like a barn like. Doors were very cheap and TV old (Not LCD). I understand that you go to Galapagos not to be in the room, but when... More 

Helpful?
1 Thank Edsantiago
esvede, Public Relations Manager at Galapagos Island Hotel - Casa Natura, responded to this review
Google Translation

Gracias por su comentario . Tomaremos en cuenta sus comentarios. Esperamos tenerle nuevamente como nuestro huesped especial More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

A basic no-frills room that was kept very clean as well as the rest of the casa. Excellent buffet breakfast served from 7 to 9 each morning, and earlier by arrangement when we had a booked tour that left at 7 am. I agree with the other reviews: very convenient to town (about a 10 minute easy walk). Front desk... More 

Helpful?
1 Thank Michele K
esvede, Public Relations Manager at Galapagos Island Hotel - Casa Natura, responded to this review

Thanks for your review We will be glad to have you again in our Hotel Public Relations Manager More 

Oak Ridge, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 26, 2014

As part of our study abroad program to the Galapagos Islands, we have stayed at the Galapagos Hotel twice in the past two years, each time for a month long period. The accommodations have been good and the staff has been excellent and very friendly. The rooms are clean and comfortable and we have very much enjoyed our time there.... More 

Helpful?
1 Thank Minoo A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Natura is a new small charming hotel with 15 air-conditioned rooms designed to provide with comfort and leisure for the adventure traveler, including facilities such as pool, bar, breakfast area and different recreational areas. The hotel is located in the residential area of Puerto Ayora, 8-10 minutes away walking distance from the fisherman's pier and the town's main promenade where most of the boutiques, restaurants and art galleries are located. ... more   less 

Additional Information about Galapagos Island Hotel - Casa Natura

Address: Petrel y Floreana | Barrio el Eden, Puerto Ayora none, Ecuador
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Price Range: $75 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Galapagos Island Hotel - Casa Natura 3*
Number of rooms: 15
Also Known As:
Galapagos Island Hotel - Casa Natura Galapagos Islands/Puerto Ayora, Santa Cruz
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