Hotel Ambasador - Liburnia
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About
#7 of 37 hotels in Opatija
Location
4.6
Cleanliness
4.3
Service
4.2
Value
4.1
Travelers' Choice
Stunning design, immersive activities and fresh local cuisine invites curious travelers to experience Hotel Ambasador like never before. Among its features are spacious and luxuriously appointed 243 rooms and suites, state-of-the-art meeting facilities, world-class restaurants and lounge bar, authentic spa experience. Hotel Ambasador will be a gateway to an authentic adventure, where guests can experience local traditions blended with world - class European luxury guaranteed to create unforgettable memories. Hotel Ambasador (5*) in Opatija, Croatia, offers traditional elegance and service excellence for a truly unforgettable experience. A five-star hotel in Opatija, the Ambasador will spoil you with its superior amenities. Revitalize your body and soul at the Ambasador’s spa center. Indulge in the finest Mediterranean delicacies while tasting world-acclaimed local wines.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private beach
Desk
Private balcony
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Croatian, German, Italian
Location
74Somewhat walkable
Grade: 74 out of 100
15Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Feliksa Persica 5, Opatija 51410 Croatia
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868Reviews11Q+A100Room tips
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+1
Lovely 2 night stay in this modern hotel. Rooms were small but adequate. Nice to have coffee and tea making facilities seldom available in European hotels. Check in was seamless. Lovely buffet dinner with extensive choice of food. Also had nice indoor pool. Easy access to beach promenade.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Based on last year's positive experiences, we returned to the same hotel for a four-night stay this year. The hotel lived up to its five-star rating in every aspect. In order to help other travelers with mobility issues, in my review, I wish to focus on accessibility. Three handicap parking spaces close to the entrance provide adequate parking and when filled up, friendly hotel personnel is available for valet parking. Hotel lobby, reception, restaurants, bar, pool area and elevators are all easy to reach with wheelchair. Our room, Room 314, had two spacious bathrooms, one regular and one wheelchair accessible, a very nice arrangement. Some minor inconveniences were that the door to the accessible bathroom opened into the hallway thus making its operation cumbersome. A sliding door would have been a better design. The sink has very limited flat surface to place toiletries, same in the shower area. This is also the case in the regular bathroom in the shower where toiletries must be placed on the floor. The bed is rather soft and even a memory foam overlay did not help much. Firm beds for guests with limited mobility would provide a better support. The sun deck at sea level is only accessible via stairs but there is plenty of accessible sunning area at the huge seawater pool thus I did not think of it as a negative aspect. The beauty of the place, the many delicious food choices, friendly and polite hotel personnel, etc., all make me want to come back for anther visit and hopefully I will.…
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded 2 weeks ago
Dear Mr. Anthony, Thank you for choosing our hotel once again for your late summer vacation, and for sharing your detailed and insightful feedback. We are delighted to hear that your experience lived up to our five-star rating in every aspect. Your focus on accessibility in your review is greatly appreciated, as it will be beneficial to fellow travelers with mobility issues. We are pleased to know that we were able to provide convenient parking solutions and accessible facilities throughout the hotel. Your comments regarding the design of the accessible bathroom and the need for more flat surfaces in the shower area are duly noted. We are committed to continually improving our accommodations to better meet the needs of our guests. We're also grateful for your suggestion about providing firmer beds for guests with limited mobility, and we will explore this possibility. It warms our hearts to know that the beauty of our location, the variety of delicious food choices, and the friendly and polite nature of our staff have left a positive impression on you. We look forward to welcoming you back for another visit in the future, and we'll strive to make it even more enjoyable. Warm regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third and last hotel during our stay in Croatia (Istria and Krk), but unfortunately not the best. Let me begin this review by giving some positive feedback: - we had a room with a balcony and seaview. The view was just stunning, and the balcony a nice place to sit and watch over the sea. - the bed was good, as was the room itself (not taking about the bathroom, more about that later) - the breakfast was excellent. Lots of choice, eggs made à la minute, fresh produce... loved it! - if you found yourself a good spot by the sea on the beach, you could enjoy the scenery - personnel was friendly - you eat very good at Cubo, the fine dining restaurant. Very very good even (but there are other issues there) Now, why do I state that the Ambasador is not a 5-star hotel, although it is rated as a 5-star hotel? Well, there are some clear issues: a lack of oversight, no managerial direction, and no taking responsability. I'll give some examples: - by the poolside and at the beach it is clearly stated that smoking is forbidden. Everyone who wanted to smoke, smoked. Staff even handed out lighters and ashtrays. If you have rules, enforce them. - the sun loungers at the pool and at the beach had a tag that stated that seat reservation was not allowed. At 7am there were already hotel guests putting down towels to reserve seats. In the weekend this meant that by 8.30 half of the seats was already taken, whilst no one was on them. If you have rules, enforce them. - at breakfast, dirty plates were quickly taken away, but then lingered on carts in the middle of the breakfast area. In a proper 5star hotel, plates are immediately taken away to the kitchen to be washed. - we had a reservation at Cubo, the fine dining restaurant for our final night. We already had to come back 45min later because nobody of the staff (because there is no oversight by a maitre d') cared to check the reservations and there was no table for us or called ahead (they knew our room number) to say we could come a bit later. If you have a proper maitre d'h (which a fine dining restaurant should have), this would be taken care of. - And there were 2 big tables (5-6 people each) who where screaming, doing loud video calls, walking back and forth ... If you are a fine dining restaurant (not my words, those are the words of the hotel/restaurant itself) with a price tag that goes with fine dining, this is behaviour which you can simply not put up with and staff should intervene. Btw, the food itself is excellent at Cubo, they received 14/20 in Gault Millau and for the food that is well deserved. - the menus at the lunch restaurant: we had lunch 2 times by the pool side (the garden restaurant was closed - we don't know why). The menu was full of mistakes. E.g. one of the dishes promised grilled bell peppers and courgettes. There were no courgettes to be found on the plate, and the peppers weren't grilled. Another said that it came with burrata. Again, no burrata, but something that resembled gouda (which is far from being burrata). The price wasn't stated right neither. I do know menus and prices change, but change the menu accordingly. And then I had a big problem with the bathroom. I already said the room itself was pleasant and the balcony as well. Our bathroom came with a bath with a shower in it. Now, I know I am a big guy (2 metres), and sometimes I do have bow my head a bit to fit under the shower head. But in this case I not only had to bow my head, but seriously bend my knees as well and take a step backwards to get my head wet. This is way to low fur such a hotel. And then there was the cabinet, which was done with materials of lower quality. I had the impression (could be a wrong one, which would be even worse) that they were doing renovations before the seasonstarted, but couldn't finish in time and so installed some cheap things. You can find a picture of the bathroom with my review. The all sound petty remarks (which is true if it was only one), but togeher - to my girlfriend and me - they made a big heap, and we thought: this is not a 5-star hotel, but indeed a 4-star hotel. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded 2 weeks ago
Dear valued guest, Thank you for taking the time to provide detailed feedback about your recent stay at our hotel. We genuinely appreciate your constructive comments, both the positive aspects and the areas where you feel we fell short of your expectations. We are pleased to hear that you enjoyed the stunning sea view from your room, the comfortable bed, the breakfast selection, and the friendly staff. Your compliments about dining at Cubo are also much appreciated. However, we are genuinely sorry to learn about the issues you encountered during your stay, particularly in regards to the enforcement of rules, service quality, and maintenance. Your concerns are valid, and we take them seriously. We will thoroughly investigate these matters and take appropriate actions to address them, including improving oversight, ensuring rule enforcement, and enhancing service quality. Regarding the bathroom concerns you raised, we apologize for any inconvenience you experienced. We will assess and rectify these issues to maintain our standards of excellence. Your feedback is invaluable to us, as it helps us continually improve our services. We understand that these issues collectively impacted your overall perception of our hotel. We appreciate your honest evaluation, and we will strive to make the necessary improvements to meet the expectations of a 5-star establishment. We hope you would consider giving us another opportunity to provide you with a more satisfactory experience in the future. Warm regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stunning hotel overlooking the sea, five star experience. Two good pools, wellness spa, excellent massage! Comfy beds and quiet at night. The buffet breakfast was the largest I have ever seen! The Cubo restaurant was first class food at very good prices.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded 3 weeks ago
Dear Hannah, Thank you for choosing our luxury hotel overlooking the sea. We're delighted you had a five-star experience, enjoyed our amenities, and appreciated the Cubo restaurant. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
place is just amazing. also, lots of things to do in the resort but also in the area. staff is very polite as well. food is also very good and u have a lot of options from which to choose. would recommend to anyone who is looking for a relaxing time at the sea-side.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded Aug 22, 2023
Dear Mihai, Thank you for taking time to write an amazing review about your stay at Hotel Ambasador. We are certainly lucky to be located in this beautiful surroundings. The team here at Hotel Ambasador goes above and beyond to deliver truly memorable experience, therefore feedback such as yours is extremely rewarding for the team. We hope to get another chance in the near future to welcome you again! Best Regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, we want to give a shout out to Magdalena & Lucija, who were exceptional in their delivery of service to my partner and me. We were a bit apprehensive to book a stay at the hotel since many of our friends thought the experience there was often mixed; however, Magdalena heard us and ensured that what the Hotel Ambassador offered exceeded our expectations! We received a corner junior suite on the top floor with a balcony and an unmatched view over Opatija and the sea. We could watch the sunrise basically from our beds. The room included an amazing king size bed overlooking the ocean, a nice sized bathroom with good water pressure in the shower head(;-)) and lots of space to freshen up; chairs and sofa, a coffee maker and lounge chairs and chairs and a table on the balcony as well. The beach and pool were nice with enough chairs, breakfast and dinner had ample choices of food. Lucija made the check in a breeze. She organized the parking of our car and the delivery of our luggage to the room. Lucija heard us and was truly wonderful through her professionalism, kindness , empathy, and grace. Many thanks to Magdalena and Lucija for making our stay all that it could be and beyond. With gratitude we welcome future stays due to this exceptional team : Magdalena & Lucija are leading the way to amazing service, professionalism, and caring for our every whim, all in a fantastic hotel that they make proud as leaders in their field.…
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Wifi is s bit spotty on the beach and in the dining room.
Ask for Magdalena or Lucija if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded Aug 22, 2023
Dear Rosenbogen, Thank you for taking the time to review your stay at Hotel Ambasador. We are delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. Special thanks from Magdalena & Lucija. We look forward to welcoming you back on your next visit. Kind regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fabulous hotel, fabulous location, 12k quaint promenade taking you through harbours, bars & restaurants a small harbour village at one end and a bigger town the other way. The only downside is the journey from the airport
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded Aug 2, 2023
Dear Hotel Ambasador Guest, Thank you for sparing some of your valuable time to share your lovely review. Happy you felt so well taken care of. As for the downside journey from the airport, we are very sorry. We hope to have the chance to host you again and will make sure to check cleaning issue. Regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was here for 3 days on a business trip. When you approach this one it does not look super luxury. It is an older hotel that has a square shape. You can park your car in front. Once you enter the lobby the mood changes. You feel like you have entered a piece of art or some luxury art gallery. The interior is super nice all new and it is overlooking the sea. Restaurant, rooms, wellness etc everything is as it should be. Opatija center is just around the corner and you can walk around it with no need to use your car.
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded Aug 2, 2023
Dear Guest, Thank you for taking the time to share such a fantastic review from your most recent stay. On behalf of the entire team, we are very proud to read that we delivered such a memorable service throughout your stay and we will definitely pass your comments to our team. We hope to have the chance to welcome you all back in the future. Best regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect hotel with high level service, excellent food for half board. (also gluten free option). Nice rooms, nice and kind staff. The hotel has an inside and an outside pool with sea water and a. separated beach on sea side. I can only recommend.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded Aug 2, 2023
Dear Hotel Ambasador Guest, We are thrilled to hear that you had an excellent experience. We sincerely do hope that we would have the opportunity of welcoming you back again. Warm regards, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is fantastic and the staff are very good but if you are a none smoker then smoking in all the outside area's is a big problem at the hotel as there are signs for no smoking but these are ignored by smoking guests and not enforced by the staff. Even in your room out on the balcony other guests are smoking all around you constantly.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get in early to eat as the dining area gets very busy .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Liburnia Riviera Hotels, General Manager at Hotel Ambasador - Liburnia
Responded Aug 2, 2023
Dear Mr. Andrew, We really appreciate the time you took to give us your valuable feedback. Although you stay went mostly well, we do regret to hear about the smoking issues. Unfortunately smoking is allowed in all outdoor areas. We kindly ask for your understanding. We are always looking for ways to make the hotel more comfortable and deliver impeccable service and your valuable feedback will help us to do. We look forward to welcoming you back in the near future and you can experience the enhancements we will have made in Hotel Ambasador. Thank you and we hope to see you soon, Hotel Ambasador Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Opatija area.
PRICE RANGE
$163 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ambasador hotel opatija
LOCATION
CroatiaPrimorje-Gorski Kotar CountyOpatija
NUMBER OF ROOMS
243
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Claim Your ListingHOTEL AMBASADOR - LIBURNIA $183 ($̶1̶9̶8̶) - Updated 2023 Prices & Reviews - Opatija, Croatia
Frequently Asked Questions about Hotel Ambasador - Liburnia
Which popular attractions are close to Hotel Ambasador - Liburnia?
Nearby attractions include Lungo Mare (0.08 miles), Caffe Bar Mimoza (0.1 miles), and Local Books & Crafts Adamic (0.09 miles).
What are some of the property amenities at Hotel Ambasador - Liburnia?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Hotel Ambasador - Liburnia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Ambasador - Liburnia?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Ambasador - Liburnia?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Ambasador - Liburnia?
Conveniently located restaurants include Yacht Club, Molo Opatija, and Trattoria Mandrać.
Are there opportunities to exercise at Hotel Ambasador - Liburnia?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Ambasador - Liburnia located near the city center?
Yes, it is 0.2 miles away from the center of Opatija.
Are any cleaning services offered at Hotel Ambasador - Liburnia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Ambasador - Liburnia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Ambasador - Liburnia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.