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Novotel Abidjan

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106 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Addis Ababa
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

It was just very closed to the meeting hall. Out of this, there was no any reason that makes it attractive. The staff were not smiling amd careful about the customers. The room was dirty amd while you were walking in the room, the bottom of the shoe was sticking on the floor.

Helpful?
Thank Hasan C
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Hasan C, Thank you for taking the time to tell us about your experience at the Novotel Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures in our rooms and our quality of service to address the problem... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Convenient location, professional and welcomed ng staff, top-grade security. That is it for the basics. Now the outstanding: the cuisine, since "food would be an insult to the chef Eric Bonnet and his team. The morning breakfast buffet is simply the best i have seen in a Novotel class hotel. It can easily compete with the Fairmont in Abu dhabi... More 

Helpful?
Thank Thierry S
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Thierry S, It has been our pleasure to welcome you at Novotel Abidjan and we thank you for sharing feedback about your recent stay. We are delighted to note that you had an enjoyable stay with us and particularly our Chef with his culinary offer. Your generous compliments have been shared with the entire team for whom it will... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent Hotel. I stayed there for 5 nights as I was on. a business trip. It's a 4 star but really offers every thing a 5star hotel has to offer. The food is delicious, the staff is friendly and helpful and the beautiful lady welcoming you at the breakfast buffet makes your day with her smile!

Helpful?
Thank Gary K
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Gary K, Thank you for your stay with us @ Novotel Abidjan. We are delighted that you enjoyed your stay and our quality of service exceeded your expectations. Your comment will be shared with our teams. We look forward to welcoming you again in Abidjan. Warm regards, Fabio @Novotel Abidjan More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Stayed at the hotel from May 26-29 on a business trip. Hotel renovated and has nice modern look. Check in was smooth and attentive staff. Highlight was the range of breakfast spread that was International with a wide range of fruit juices. Managed a swim in the pool and was relatively well maintained. The gym was functional with basic bike... More 

Helpful?
Thank Alan W
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Alan W, It has been our pleasure to welcome you at the Novotel Abidjan and we thank you for sharing feedback about your recent stay. We are delighted to note that you had an enjoyable stay with us. We look forward to welcoming you again soon. Warm regards, Fabio @Novotel Abidjan More 

Nairobi, Kenya
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

Staying here for one week proved to be a mix of advantages. The breakfast is one of the best in any hotel in west Africa! It offers wide variety that is truly tasty. The hotel is right in the heart of the city and so access to very many places is easy. I am enjoying my stay so far

Helpful?
Thank JeffOtieno
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear JeffOtieno, Thank you for your stay with us at the Novotel Abidjan. Your comment has been shared with our teams, especially with the chef and his team for the amazing breakfast. We look forward to welcoming you soon in Abidjan. Fabio @Novotel Abidjan More 

Washington DC, District of Columbia
Level Contributor
3 reviews
4 of 5 stars Reviewed June 9, 2016 via mobile

I travel to Abidjan for business regularly and this is my go to hotel. It's conveniently located. The recent (and ongoing) remodeling has improved so much the hotel. Rooms and common areas are new and clean. Nice design. Over the past couple of months I've noticed some improvement with the staff, better trained and responsive to guests needs. Reception staff... More 

Helpful?
Thank Tatatellou
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Tatatellou, We thank you for your stay at the Novotel Abidjan. It was a real pleasure to welcome you. Your comment has been shared with our team members. Be assured that the measures have been taken to improve the areas in the service and the product that you have highlighted. We look forward for your next stay in Abidjan.... More 

Beirut, Lebanon
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2016

I was on a business trip, the hotel is very convenient for business as it is located in the Plateau (but very empty area at night). The hotel is almost always full so you get to enjoy having people around all the time. The hotel is still under refurbishment so you would expect small missing things (safe). Overall the experience... More 

Helpful?
Thank Diaarbid
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Diaarbid, Thank you for your stay with us, it was a real pleasure to welcome you. Your comment has been shared with our team members. Regarding your comment, the last few areas still under works will be finished in the next weeks. We look forward to meeting you for your next stay in Abidjan. Kind regards, Fabio @Novotel Abidjan More 

Bristol, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 25, 2016 via mobile

Clearly a work in progress based on the drilling and hammering all day. Be that as it may, the hotel is a bit disappointing as the room I am in was not finished well, has no room safe, and a huge dirty stain on the chair. There are only two TV channels in English, the other 38 are in French.... More 

Helpful?
1 Thank Deltaza30
FabioAbidjan, Responsable relations clients at Novotel Abidjan, responded to this review

Dear Deltaza, Thank you for taking the time to tell us about your experience at the Novotel Abidjan. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Hurghada, Egypt
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 25, 2016

The location is good the food is very bad especially the dinner. The room is clean and the people is helpful. My next visit I will try another hotel. The internet speed is very slow. taxi driver didn't know the location well.

Helpful?
Thank Joseph_luka
FabioAbidjan, Responsable relations publiques at Novotel Abidjan, responded to this review

Dear Joseph_luka, Thank you for your stay at the Novotel Abidjan. Your comment will be shared with our teams. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Your comments have been... More 

Cape Town
Level Contributor
2 reviews
5 of 5 stars Reviewed May 24, 2016

Extremely comfortable beds with clean well designed rooms. Fantastic breakfasts and good attentive service. Internet speed is adequate. Staff do however battle with English which can lead to some confusion. A rare find in West Africa for the price charged.

Helpful?
Thank leclti
FabioAbidjan, Responsable relations publiques at Novotel Abidjan, responded to this review

Dear leclti, It has been our pleasure to welcome you at Novotel Abidjan and we thank you for sharing feedback about your recent stay. We are glad you have enjoyed a "comfortable and stylish" experienced with us. Thank you for your recommendations, we look forward to welcoming you soon again. Fabio @ Novotel Abidjan More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Abidjan is a brand new 4 stars hotel located alongside the Ebrie Lagoon right in the heart of the business district of Abidjan, which is known as the Plateau. The hotel features 258 rooms with 12 junior suites, a restaurant, a bar,7 conference rooms for meetings and seminars, a car park, a fitness center and an outdoor swimming pool surrounded with enjoyable gardens. This 4 stars hotel is equally suited to nice business trip or a short break in Abidjan. The hotel provides a free transfer service from the airport (15 km away). Since 2016, as a business man or family, you would surely enjoy the brand new Novotel Abidjan completely refurbished. ... more   less 

Additional Information about Novotel Abidjan

Address: 10 Avenue du General de Gaulle | 01 BP 3718, Abidjan 3718, Cote d'Ivoire
Location: Cote d'Ivoire > Lagunes Region > Abidjan
Price Range: $173 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abidjan 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
Abidjan Novotel
Novotel Abidjan Africa
Hotel Style:
#2 Luxury Hotel in Abidjan
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