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Estelar Santamar Hotel & Convention Center

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Traveler (342)
Room & Suite (140)
Pool & Beach (110)
Overview
  • Excellent34%
  • Very good44%
  • Average17%
  • Poor3%
  • Terrible2%
Travelers talk about
“jean paul”(2 reviews)
“kids pool”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (489)
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Show reviews that mention
All reviewsjean paulbuffet breakfastkids poolthe breakfast arearecommend this hotelthe hotel staffnice hoteljunior suiteel rodaderoair conditionernice poolvendorspoolstaxibeachesjacuzzipeso
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1 - 5 of 72 reviews
Reviewed June 22, 2018

Stayed here for a 6-day business visit. The hotel was conveniently located for my purposes. Check-in was smooth, although the staff and I struggled to communicate due to the language barrier. Rooms are satisfactory, but dated. Leaky windows, etc. My room looked out onto the...More

Thank VirginiaSciTraveler
Response from Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention CenterResponded June 25, 2018

Dear Sir We want to apologize for the non-conformities that you have expressed during your stay with us. Interested in improving all our operational processes, we have taken careful note of the aforementioned, so that situations like this do not happen again. We hope to...More

Reviewed June 5, 2018

Nice place for relaxing, being around and visiting. Hotel is clean, good service, good breakfast, staff is friendly and helpful. Bedroom is clean and bed comfortable, the cabana was nice and swimming pool/beach are clean.More

Thank Flavsy
Response from Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention CenterResponded June 7, 2018

Thank you for taking the time to send us the comments about your stay. We were glad to know that the hotel and the breakfast were to their liking. In addition, I hereby declare that I have taken careful note of what you mentioned and...More

Reviewed April 23, 2018 via mobile

The Santamar is showing its age, but it remains a great place to stay. The staff is kind, friendly and very helpful. The breakfast buffet covers several long tables with a wide variety of hot and cold dishes. We really like the bungalows...easy access to...More

1  Thank Viajera51
Response from Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention CenterResponded April 24, 2018

Dear Miss Madison, cordial greetings. Thank you for sharing your experience after your recent stay with us. We are glad to see that every aspect of your stay was positively valued. We hope to return to continue to serve you with the warm and effective...More

Reviewed April 1, 2018

We had booked a cabaña for our first stay at the hotel. The manager Iliana was very instrumental in making sure our stay was very enjoyable. Since it was off season, there were not crowded so we were able to have a very relaxing stay....More

1  Thank carmen m
Response from Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention CenterResponded April 4, 2018

Mrs. Carmen. Dear Madam, first of all thank you for the time you spent giving us to know in detail your excellent comments about the service and the facilities of the hotel. Thank you very much for sharing your experience at the hotel, for us...More

Reviewed February 13, 2018

I was with my girlfriend for 4 days. I loved this hotel because it was comfortable and the staff were excellent. The bedroom was comfortable, peaceful and clean. The restaurant had a good menu and enough variety of food. I liked the private beach inside...More

Thank Cristian C
Response from Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention CenterResponded February 22, 2018

Mr. Cristian. Dear Sir, first of all thank you for the time you spent giving us to know in detail your excellent comments about the service and the facilities of the hotel. Thank you very much for sharing your experience at the hotel, for us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Center with Gym / Workout Room
Beachfront
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Wheelchair access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
$72 - $154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santa Marta
#6 Romantic Hotel in Santa Marta
#7 On the Beach Hotel in Santa Marta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$72 - $154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santa Marta
#6 Romantic Hotel in Santa Marta
#7 On the Beach Hotel in Santa Marta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (342)
Room & Suite (140)
Pool & Beach (110)
Dining (31)
Amenities (49)
Family and Play Areas (17)
Business Center & Event Rooms (12)
Questions & Answers
Ask a question
yoli t
February 27, 2017|
AnswerShow all 2 answers
Response from Francisco C | Property representative |
Yoli, en nuestro hotel SANMTAMAR puedes encontrar una gran variedad de precios y saber por ejemplo un desayuno un continental cuesta $15.000,oo pesos colombianos , si prefiere desayuno buffet tiene un precio... More
0
Votes
Google Translation
Room Tips
"i would choose anything but the road-facing rooms!"
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"I prefer the cabañas"
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"Near beach and restaurant."
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"ask for a room facing the ocean for better veiws"
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