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Hotel Boutique Casa Carolina

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Calle 12 3-40 Centro Historico, Santa Marta, Santa Marta Municipality 470001 Colombia
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Traveler (677)
Room & Suite (91)
Dining (48)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 150 hotels in Santa Marta
Location
4.4
Cleanliness
4.8
Service
4.8
Value
4.6
Travelers' Choice
Casa Carolina is a luxurious but relaxed Boutique Hotel located in a calm area of Santa Marta's beautiful historic centre. Facilities include swimming pool, jacuzzi, spa treatments, luxury rooms and suites, roof terraces, restaurant and bar, laundry, 24hr reception, kids equipment. All rooms have hot power shower, safe, fridge, International HDTV, telephone, Ipod docking station, wifi, use of tablet computers
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children's television networks
Airport transportation
Spa
Rooftop terrace
Baggage storage
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Taxi service
Couples massage
Full body massage
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Modern
Languages Spoken
English, Spanish

Location

Full view
99Great for walkers
Grade: 99 out of 100
134Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
948Reviews10Q+A99Room tips
Traveler rating
  • 785
  • 136
  • 13
  • 7
  • 7
Time of year
Traveler type
Language
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Popular mentions
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Michael Juul Hansen wrote a review Jun 2022
Copenhagen, Denmark127 contributions80 helpful votes
Just stayed 5 nights at this charming boutique hotel. All in all the stay was flawless but with a few downsides: The TV could only show Netflix and only after assistance from a receptionist. We gave the restaurant a try and decided that the very long waiting time and the not so satisfying lunch didn't call for a revisit. Breakfast was good. The whole staff was very helpful and friendly. Hotel Boutique Casa Carolina is a very nice hotel located just a few blocks from the nice part of Santa Marta.
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: After dark we chose to walk from the beach/harbor promenade to the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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beldars wrote a review May 2022
Denver, Colorado18 contributions16 helpful votes
+1
The hotel is lovely and the staff was awesome. There are a few pools scattered over the property, so we literally had our own pool for 3 days. Everything we ate was either good or very good, and the ceviche and gazpacho were special. Breakfast was pretty simple but consistently delicious. My only complaint is that the neighborhood was sketchy. Our cabbie told us not to be on the streets after 7:00 pm, and not to walk around with our cell phones. So that’s kinda sucked. All in all, this hotel is a gem.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mnetop wrote a review Mar 2022
Houston, Texas8 contributions5 helpful votes
What a gem Hotel Casa Carolina is. It is charming, it is beautiful, has personality, it has great staff, great service, great location, beautiful rooms, good food, very reasonable prices. The service starts from checking in. We were welcome with a glass of champagne. They knew it was a special occasion for us so they had decorated the room beautifully for us (see picture.) Our room came with breakfast included which was very good, we also had lunch one of the days and it was also very good, great cook! The mojitos were excellent. The building is beautiful and at the lobby you can see the history of what took to renovate it to look that way. The room was nice, very spacious, good ac, nice shower and bathroom. There are 2 Jacuzzis, one on the top and one on level 3. The top level has nice views (second picture.) You are walking distance to the historic center with all the restaurants and night life. It is also walking distance to the bay and the marina. They will arrange a beach tour as well if you want one. Highly recommend it to anyone visiting Santa Marta for any reason. We will stay there when we visit Santa Marta again in the future.
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Date of stay: February 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Umberto I wrote a review Feb 2022
11 contributions
+1
Our trip at Hotel Boutique Casa Carolina was from January 14, 2022 to January 20, 2022. All the arrangements for my surprise anniversary were handled direct through Whats App; which was amazing. The hotel staff (Angela and Milady) were incredible to help and organize my surprise for my wife. The hotel arranged pickup at airport which was very inexpensive; Xavier was there to pick us up on time and was very knowledgeable as to where to go on points of interest gastronomy and nightlife.  Angela and Milady arranged a beautiful welcome surprise in one of their best suites, (definitely it's well worth it and reasonably priced), my wife was very surprised to see our room decorated with rose petals and two glasses of wine! I also arranged a private dinner, which was set on the third top floor under their mezzanine, it was truly amazing the privacy, music and delicious dinner. We couldn't have asked for better; it was absolutely dashing and adventurous. You will get nothing but smiles from their amazing chefs, wait, hospitality and administrators. Do not let the outside facade deceive you, because inside you will find a gem. The hotel charges a 10% service/tip for all staff for the whole week. For us was about $120, 000. pesos, but we still tipped regardless, during the week. The service and dedication you get is well worth it! Dont forget to try their relaxing massage and Mojitos, and go to "Parque de Los Novios" close by.  If you stay out late, always take a taxi, dont walk the streets alone, just like any other city you venture to and dont know anything about. The taxi drivers are very knowledgeable some will charge the minimum $6,700 pesos fee but others will go to the extreme of charging $15,000 pesos, but still fairly cheap. We found Ciudad Historica, Santa Marta absolutely beautiful and exotic with culture food and its people, we definitely recommend it to those people who seek adventure and understand that travel brings beautiful experiences. As to Hotel Boutique Casa Carolina, keep up the good work and dedication to make the the stay for vacationers a beautiful and comfortable experience. We thank you, Humberto and Victoria was amazing. The hotel staff (Angela and Milady) were incredible to help and organize my surprise for my wife. The hotel arranged pickup at airport which was very inexpensive; Xavier was there to pick us up on time and was very knowledgeable as to where to go on points of interest gastronomy and nightlife. Angela and Milady arranged a beautiful welcome surprise in one of their best suites, (definitely its well worth it and reasonably priced), my wife was ver surprised to see our room decorated with rose petals and two glasses of wine! I also arranged a private dinner, which was set on the third top floor under their mezzanine, it was truly amazing the privacy, music and delicious dinner. We couldn't have asked for better; it was absolutely dashing and adventurous. You will get nothing but smiles and anything you need from their amazing chefs, wait, hospitality and administrators staff. Do not let the outside facade deceive you, because inside you will find a gem! The hotel charges a 10% service/tip for all their staff, for the whole week for us was about $120, 000. pesos, but we still tipped regardless during the week. The service and dedication you get is well worth it! Dont forget to try their relaxing massage and Mojitos, and go to "Parque de Los Novios" close by.  If you stay out late, always take a taxi, dont walk the streets alone, just like any other city you venture to and dont know anything about. The taxi drivers are very knowledgeable some will charge the minimum $6,700 pesos fee but others will go to the extreme of charging $15,000 pesos, but still fairly cheap. We found Ciudad Historica, Santa Marta absolutely beautiful and exotic with culture food and its people, we definitely recommend it to those people who seek adventure and understand that travel brings beautiful experiences. As to Hotel Boutique Casa Carolina, keep up the good work and dedication to make the the stay for vacationers a beautiful and comfortable experience. We thank you, Humberto and Victoria
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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renmika wrote a review Dec 2021
Toronto, Canada87 contributions40 helpful votes
This hotel is a little gem on the border of the area that is safe to stay in Santa Marta. I had driven from Cartagena and there is a garage a block away. We have to drive back to fly out from Cartagena, so I was glad to find a garage nearby. The rooms are lovely, the hotel is lovely. The breakfast is very good. I found this a good deal for Santa Marta. And around the corner, you can hit the markets. You are 5-7 blocks away from restaurant row. And 2 blocks from the start of the beach. You do have to walk down another 5 blocks for beach access. But Santa Marta is not a great beach. Take a boat to go to a nice beach.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: I think they are all equal.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ian wrote a review Jul 2021
6 contributions
Very cool hotel located walking distance to downtown. Staff was very friendly and gave good recommendations. They were doing their best for covid protocols. I would stay here again next time in Santa Marta.
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Date of stay: July 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Graça Soares wrote a review Jul 2021
1 contribution
I had a very pleasant stay in Hotel Boutique Casa Caroliana, because the staff was very nice and helpful! Whenever I needed something, or just advise for where to go or where to eat, etc. I could count on them to help me! In some occasions, I was looking for a good tour which could take me to Playa Cristal or other beaches of Tayrona, and they offered me help by asking their tour operator colleagues to reserve my spot. They also called and scheduled taxis for me whenever I needed, and also were very nice to do small favours when I needed (lent me a beach towel free of charge; lent me a small handbag for my tours, lent me a courtesy roomto shower after returning from the beach; etc.). They are good professionals and very friendly!
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Damien wrote a review Jun 2021
Miami Beach, Florida3 contributions
I had a wonderful experience at Hotel Boutique Casa Carolina; so much so, that I booked an additional 2 nights. Estefania and Luisa were wonderful hosts and were very accommodating to all of my needs. They recommended several places to visit and to eat. The hotel itself was very clean and the rooms were extremely spacious. I highly recommend this boutique hotel for families and couples alike.
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Date of stay: June 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Victoria L wrote a review Jun 2021
6 contributions
The staff was excellent, they were friendly and very helpful providing information on day trips in the area. The food and drinks were outstanding. Also the pool was clean and a great way to escape the heat. This was my second time staying here and I will definitely return again.
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Date of stay: June 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris L wrote a review Jun 2021
Ventura, California59 contributions11 helpful votes
Room was very comfortable. Value was amazing. Breakfasts delicious. And the staff from the manager to the servers and the maids were extraordinarily helpful and friendly. This is the place to stay in Santa Marta.
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Date of stay: June 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$63 - $97 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel Boutique Casa Carolina
Which popular attractions are close to Hotel Boutique Casa Carolina?
Nearby attractions include El Watusi Poderoso (0.2 miles), Museo del Oro Tairona - Casa de la Aduana (0.1 miles), and Parque de Los Novios (0.3 miles).
What are some of the property amenities at Hotel Boutique Casa Carolina?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Boutique Casa Carolina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Boutique Casa Carolina?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Boutique Casa Carolina?
Conveniently located restaurants include Porthos Steakhouse & Pub Santa Marta, Maharaja india restaurante, and Soul Food.
Are there opportunities to exercise at Hotel Boutique Casa Carolina?
Yes, guests have access to a pool during their stay.
Does Hotel Boutique Casa Carolina have airport transportation?
Yes, Hotel Boutique Casa Carolina offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Boutique Casa Carolina?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Boutique Casa Carolina?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Boutique Casa Carolina?
Many travelers enjoy visiting Paseo El Camellón (0.4 miles), Centro Historico de Santa Marta (0.2 miles), and Alcaldia de Santa Marta (3.5 miles).
Is Hotel Boutique Casa Carolina accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.