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GHL Comfort Hotel Costa Azul

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GHL Comfort Hotel Costa Azul
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217 Reviews from our TripAdvisor Community

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There are newer reviews for GHL Comfort Hotel Costa Azul
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Showing 18: English reviews
Bogota, Colombia
1 review
1 of 5 stars Reviewed August 31, 2014

A quick break for anyone considering this hotel. 1st: Customer service sucks at this location, I hate to write this but it's non existed. The staff is unfriendly, the ladies at the front desk could careless about how long guests have been waiting to check it. Also the staff will barely acknowledge your presence. 2nd: Don't order any room service,... More 

Helpful?
Thank TeejAd
GHL COMFORT Hot... C, Director de Relaciones con Clientes at GHL Comfort Hotel Costa Azul, responded to this review

We thank you for taking the time to leave us your valuable evaluation. Your feedback is very important for our improvement and they have been transmitted to the General Manager and all departments involved in the problems that occurred during your stay. We regret that currently hold a poor perception of our hotel. Our intention is that you always feel... More 

Munich, Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 25, 2014

We booked this hotel after few days in Taganga during the pre-carnival season, to escape the noise of the nightly fiestas there. At GHL we could in fact sleep without problems because the hotel is located in the middle of nowhere, at about 20 km south of Santa Marta and close to the city's airport. The few daily take-offs were... More 

Helpful?
Thank Cuorefelino
Costa Azul Hote... B, Director de Relaciones con Clientes at GHL Comfort Hotel Costa Azul, responded to this review

Kindest group partners GHL Comfort Hotel Costa Azul, who are always willing to offer our service with warmth and confidence. We appreciate the time you took to fill out our survey and let us service the respective observations to which we will begin to take corrective measures. We await your visit. More 

Brisbane, Australia
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 28, 2013

This is by far the best 3 star hotel I have stayed in. The rooms are large, clean and modern. The staff are very polite and helpful. The pool and restaurant are beautiful and provide a lovely setting for the hotel. The only problem I found for this hotel is the distance from town, which is probably why it is... More 

Helpful?
Thank Broncos06
Costa Azul Hote... B, Director de Relaciones con Clientes at GHL Comfort Hotel Costa Azul, responded to this review
Google Translation

Reciba un cordial saludo de todo el equipo humano del Hotel Costa Azul, quienes estamos muy agradecidos por ayudarnos a... More 

Punta del Este, Maldonado, Uruguay
Level Contributor
262 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed April 12, 2013 via mobile

We spent 4 nights in Costa Azul. The hotel is ok, if you prefer pool to beach and if you are with children. The pool is phantastic, the staff too, very helpful. But if you wanna go out in the night, it is definitively not the best location. And a lot of things need to be refreshed and better maintained.... More 

Helpful?
Thank cristiansuiza
Costa Azul Hote... B, Director de Relaciones con Clientes at GHL Comfort Hotel Costa Azul, responded to this review
Google Translation

Reciba un cordial del grupo de colaboradores de GHL Comfort Hotel Costa Azul, quienes siempre estamos dispuestos a ofrecer nuestro... More 

Manizales, Colombia
1 review
4 of 5 stars Reviewed December 27, 2012

My four year old daughter and I spent Christmas here. It is very close to the airport and the weather was hot and sunny everyday. From other reviews, I asked for a room in the new building and it was a very clean room with modern finishings...a little too modern for my taste and I do wish that Hoteliers would... More 

Helpful?
Thank Colombiagurl
Mazatlan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 9, 2012

This is a difficult review to write because there are some very real discrepancies amongst the various areas being rated. Unit satisfaction is quite high; the room was clean and well appointed and the beds and linens were satisfactory albeit they‘re now well worn. The activities and amenities were also quite good; the two pools are huge and kept clean... More 

Helpful?
2 Thank CanuckinMaz

Travelers are raving about these Santa Marta hotels

Tampere, Finland
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 15, 2012

As a non-spanish speaking couple we struggeled a lot in this hotel. One of the bellboys spoke english a bit, and a girl at the reception even less. We missed a lot of information because of this language barrier. With a help of an other guest we managed to book a tour to Cartagena with an english guide at the... More 

Helpful?
Thank Susanna H
A TripAdvisor Member
3 of 5 stars Reviewed November 29, 2005

This is a very peaceful small hotel with a huge swimming pool and one for the kids as well. Nice little poolside resaurant. Ok beach. No white sand or clear water, but ok. No AC in the rooms but not a big deal. Nice balconies. Suspect the maid pilfered some pesos so make sure you put all the valuables in... More 

Helpful?
17 Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

194 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning

Additional Information about GHL Comfort Hotel Costa Azul

Address: Zona Franca Pozos Colorados Km 19, Santa Marta, Colombia (Formerly Costa Azul Beach Hotel)
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: $67 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — GHL Comfort Hotel Costa Azul 3.5*
Number of rooms: 67
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Hotel Style:
#7 On the Beach Hotel in Santa Marta
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