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1/28/2018 1/29/2018
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    Zuana Beach Resort

    Carrera 2 No. 6-80 | Bello Horizonte, Santa Marta 470006, Colombia
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    1/28/2018 1/29/2018
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    Savings alert: 37% below average rate

    The price you found is 37% lower than this hotel's average rate of $181/night.

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    $126
    $114
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    Traveler (668)
    Pool & Beach (207)
    Room & Suite (175)
    Overview
    • Excellent48%
    • Very good30%
    • Average13%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,642)
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    1 - 5 of 133 reviews

    Reviewed 4 days ago via mobile

    The hotel is located directly at the beach. Staff is friendly and helpfull but I would expect better knowledge of english language since this is a 4* cathegory international hotel. Breakfast with a great variety of meals was served in a restaurant with seaview. Room...More

    Thank Antonín P
    Response from Socialmediazuana, Guest Service Team - Zuana Beach Resort Hotel at Zuana Beach ResortResponded 3 days ago

    We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow. Thank you for your feedback, We are happy for recommend our services.

    Reviewed 1 week ago

    In general the hotel was really dirty. Our room was not difference it was very dirty, and the fridge and the fan didn't work. The staff was unfriendly and always felt that instead of trying to help the guest they just wanted out. We just...More

    Thank skutch71
    Response from Socialmediazuana, Guest Service Team at Zuana Beach ResortResponded 1 week ago

    We are sorry you did not experience our usual warm courtesy. We spoke the lack of service with the staff and the necessary improvements, the Hotel is particularly concerned about tidiness and your appreciation will certainly be use as a means of development for the...More

    Reviewed 2 weeks ago via mobile

    Zuana is a big place but never felt crowded. The food was well done and we got very early breakfasts to go diving. Staff were all very courteous, bell staff seamed a little bored but all else was good. Great beach for walking!

    Thank basinharborbob
    Response from Socialmediazuana, Guest Service Team at Zuana Beach ResortResponded 1 week ago

    Thank you for your fantastic review of your stay at the Hotel. We are happy to know you enjoyed your stay with us. We look forward to welcoming you in a not distant future.

    Reviewed 2 weeks ago via mobile

    Not so good for the price. Glass of wine is half glass of wine for the price of a glass. I ask for towels for the pool and there were not towels at that time, so no pool that day. Food is Ok, breakfast options...More

    Thank Wilmar C
    Response from Socialmediazuana, Guest Service Team at Zuana Beach ResortResponded 1 week ago

    We are really happy you enjoyed your stay with us, especially the food and friendly service from our Staff. We offer towels at two special places at Hotel from 8 a.m. to 6 p.m. or you can ask for theses at reception counter. Thank you...More

    Reviewed 4 weeks ago via mobile

    We didn’t know what to expect vacationing to Columbia but any worries we had subsided when we arrived at Zuana Beach Resort. Although we don’t speak Spanish and the staff doesn’t speak much English, everyone got along great! Check in was smooth and we were...More

    1  Thank Divatty
    Response from Socialmediazuana, Guest Service Team at Zuana Beach ResortResponded 1 week ago

    Thank you for this fantastic review! We are honored that you have chosen us as your home-away from home in Santa Marta. We look forward to welcome you back again.

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $107 - $364 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Santa Marta
    • #4 On the Beach Hotel in Santa Marta
    • #4 Spa Hotel in Santa Marta
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 330
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Travelocity, Hotwire, HotelQuickly, getaroom.com, Orbitz, Cancelon and TripOnline SA so you can book your Zuana Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Magdalena Department >
    • Santa Marta District >
    • Santa Marta
    • Also Known As
    • Zuana Beach Hotel Santa Marta ,
    • Zuana Beach Santa Marta
    Add Photo Photos
    Traveler (668)
    Pool & Beach (207)
    Room & Suite (175)
    Dining (61)
    Hotel & Grounds (450)
    Family and Play Areas (23)
    Business Center & Event Rooms (9)
    Bathroom (7)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    benpaone
    March 15, 2017|
    AnswerShow all 3 answers
    Response from johnyoung22222 | Reviewed this property |
    Sorry, I don't know if that room will have a beach view. The hotel can tell you that. There is a laundromat on the main floor, and it's expensive. Our room did not have washer and dryer.
    0
    Votes
    Glendall S
    January 15, 2017|
    AnswerShow all 2 answers
    Response from JAMAAL W | Reviewed this property |
    shuttle
    0
    Votes
    Leonor0822
    October 25, 2016|
    AnswerShow all 5 answers
    Response from Monicasdc | Reviewed this property |
    Yes !! Very easy.
    1
    Vote
    Room Tips
    "Go somewhere else"
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    "The hotel has a supermarket for snacks."
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    "The higher floors offers the best view to the ocean..."
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    "Get a room with a view to the sea. It's worth it."
    Read review
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