We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hotel Casablanca

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Casablanca
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

948 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 124: English reviews
Panama City, Panama
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of this hotel can't be beat. Period. It's in the middle of the Island's main broadwalk, close to small markets, shopping areas and several restaurants. The hotel itself offers an all inclusive option, which is always a good choice if you don't want to bother walking around and exploring the local restaurants. (I do recommend you go to... More 

Helpful?
Thank Jairo G
1 review
2 of 5 stars Reviewed 1 week ago via mobile

We arrived at 1pm did the check in process and were told we would get the room key at 3pm (which is the check in time). We went out for a walk and went back at 3pm and were told the room was not ready yet. After waiting and asking a couple of times it wasn't until i asked to... More 

Helpful?
Thank Daniel G
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your experience. We are sorry to hear that the Hotel did not meet your expectations. Please allow us to apologise for all the inconveniences that occurred during your stay. Since customer service is very important to us, we will make sure to take proper action to improve the quality of our services, giving special... More 

Bogota, Colombia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked at Casablanca Hotel in San Andres Island. The big surprise when we arrived at the hotel is to hear the bad news that the pool was out of service because of massive renovation works, really bad news for a Caribbean island hotel! The first question we asked ourselves is who in this world decides to renovate the pool... More 

Helpful?
Thank Luis R
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your experience. First of all, please allow us to apologise for all the renovation-related inconveniences you experienced during your stay. It is important for us to work on ways to improve our services and offer the very best hotel experience to our guests, which is why we are renovating. We do hope you enjoyed... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Do not stay on this hotel! It is undergoing maintenance for months now and the managament cant handle it. Pool is not available and they say they will rent umbrellas and chairs on the beach for you instead, but if dont get there early for the couple ones they rent, you lost your "right" - and surprise nobody tells you... More 

Helpful?
Thank Aline S
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Yes, the hotel is undergoing some renovation. However, this doesn't affect the overall experience too much. It looks like they are putting in a small coffee shop/cafe, updating the pool bar, and adding some upper level suites. Nonetheless, the staff provided excellent service and the location is ideal if you want to be in town, yet right on the beach.... More 

Helpful?
Thank Brent B
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your experience with other travellers. First of all, we would like to apologise for any renovation-related inconveniences that may have occurred during your stay. We are glad to hear that this did not affect your overall experience. Also, we hope you had an enjoyable vacations and a safe flight back home. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is perfectly located, but was under construction during our stay. The room was small, but clean. Hotel breakfast was great and was free (depends on package purchased). The staff was friendly and helpful.

Helpful?
1 Thank joshua-j-flo
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your opinion. We are glad to hear that you liked the Hotel. We would also like to apologise for any inconveniences that may have occurred during your stay, especially the ones related to our renovations. Hopefully, these inconveniences didn't bother you and you could enjoy your vacations. More 

Plano, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located in the perfect spot with immediate beach access. However, the check in took longer than it should have had and the hotel is under some pretty serious construction at the moment. The breakfast is great and on the 2nd floor with a beautiful view. I'm sure once they've finalized their renovations, it will be a great... More 

Helpful?
1 Thank cw8892
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for reviewing us. We are sorry to hear that the Hotel did not live up to your expectations. We are, indeed, working to improve our services in order to be able to offer the very best hotel experience to all our guests. We do hope you can come back as soon as we are done so... More 

São Paulo, São Paulo, Brazil
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Location is great; room is big, recently remodeled and well furnished; swimming pool is good. On the other hand, the bathroom (which is also brand new and beautiful) did not have even one single hanger where we could hang our stuff, causing things to be very messy. Besides, having the beach just across the street, it is a shame the... More 

Helpful?
1 Thank Ludmila M
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your experience with fellow travellers. Please allow us to offer you our sincere apologies for any inconveniences during your visit. We have taken note of your suggestions to improve our services. We hope you enjoyed your holidays and returned safe back home. Hopefully, we will have the chance to have you back with us... More 

Livingston, Scotland, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has prime location on the beach with lovely modern decor, exceptionally helpful and friendly staff for whom nothing was a bother. Highly recommend you choose to stay here in this beautiful island.

Helpful?
Thank Erog50
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your experience with fellow travellers. Your review is very important to us since it helps us to improve the quality of our services. This is why we are glad to hear that the Hotel lived up to your expectations. We do hope you enjoyed your holidays. We will be looking forward to your next... More 

Montevideo, Uruguay
2 reviews
5 of 5 stars Reviewed June 11, 2016

I recently stayed for 4 nights in Casablanca and had a very good experience. First of all, the romm was spacious with a nice mattress and good pillows. Breakfast buffet lovely with a view and nice Caribbean music. We tried out all the new restaurants in the hotel and had excellent meals in all of them. Frankly we did not... More 

Helpful?
Thank PamAshe
Mateo D, Customer Service at Hotel Casablanca, responded to this review

Dear guest. Thank you for sharing your experience with fellow travellers. At the Hotel we are all glad to hear that our services lived up to your expectations. Thank your for giving us the opportunity to serve you during your holidays. We do hope you had a nice flight back home. We will be looking forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

642 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (596)
Viewed
Bathroom (31)
Viewed
Room/Suite (93)
Viewed
Dining (61)
Viewed
Hotel & Grounds (109)
Viewed
View from Room (51)
Viewed
Pool/Beach Area (72)
Viewed
Family/Play Areas (6)
Viewed
Other (173)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (3)
Viewed
Dining (10)
Viewed
Room/Suite (13)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Andres Island hotels
6.4 mi away
Sunset Hotel
Sunset Hotel
#1 of 40 in San Andres Island
4.5 of 5 stars 265 reviews
0.2 mi away
GHL Relax Hotel Sunrise
GHL Relax Hotel Sunrise
#3 of 26 in San Andres
3.5 of 5 stars 1,169 reviews
1.1 mi away
Hotel Boutique Le castel blanc
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Arena Blanca
Hotel Arena Blanca
#4 of 26 in San Andres
4.0 of 5 stars 252 reviews
0.0 mi away
San Andres Noblehouse Hotel
San Andres Noblehouse Hotel
#2 of 26 in San Andres
4.0 of 5 stars 316 reviews
4.7 mi away
Hotel MS San Luis Village
Hotel MS San Luis Village
#18 of 26 in San Andres
3.5 of 5 stars 173 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
National Tourism Registration No. 3436 RENOVATION NOTICE Dear guest, Please be advised that starting July and for the next four (4) months approximately, the pool is closed and currently undergoing a makeover. This means that said service will not be available to guest during this time. This renovation will allow us to provide a much better hotel experience to our valued guests, having in mind that the Hotel Casablanca remains a preferred choice for both families and business travellers alike. We apologise for any inconveniences during this renovation and offer our sincere gratitude for your patience and support. For more information, please do not hesitate to email us. Yours faithfully, Germán E. Arenas T. General Manager ... more   less 

Additional Information about Hotel Casablanca

Address: Avenida Colombia, No. 3-59, San Andres Island 880060, Colombia
Location: Colombia > San Andres and Providencia Department > San Andres Island
Price Range: $146 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casablanca 3.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Despegar.com, Hotwire, Expedia and Odigeo so you can book your Hotel Casablanca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casablanca Hotel San Andres Island
Hotel Style:
#2 On the Beach Hotel in San Andres Island
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay