I checked into the Movich Las Lomas Hotel on 9.15.2022 and checked out 9.16.2022 on a business trip. I received poor service starting with the Desk Manager and ending with slow service to fix a toilet
Excellent experience Excellent location near the Airport. We arrived late by the time we cleared customs picked our bags it was close to 2am. Sadly i couldn't find the number for the hotel to call for the shuttle, we took a taxi and it charged $60,000 pesos that's like $13.dollars. the Beds are very comfortable we had a suite. The rooms are spacious and the AC works well. Breakfast was really good with a great variety. Definitely recommend this place.
We stayed here twice and it was an amazing experience each time! It was a 5 minute drive to the airport so it was very convenient. The property was well kept, the staff was very professional and the rooms were very clean. The food was good, the WiFi and hot water was great and the spa was exquisite! I would definitely recommend this hotel to everyone!
Nice and green location, very close to the airport. Friendly staff and tasty breakfast buffet with a variety of choices. The check-in and room preparation procedure took quite a while - this could be improved. Also, we were charged twice (instead of only one night) for the room - and in order to get the process startet to double-check the charges, it took us more effort than expected. Unfortunately, this issue has still not been solved yet. Overall, we had a very good impression of the hotel und will return before our outbound flight again. But efficiency (check-in, room charges) shall be improved.
Best benefit from this hotel is the proximity to the international airport. The property itself is very beautifull with big gardens and places to sit and relax The swimming pool is climatized so it is nice and warm. Breakfast was amazing with lots of option to choose from no complaints there. Spa on the property was amazing. My biggest disappointment were the rooms. Corridor leading to the rooms were you could see repairs were done, and carpet damaged and replaced. Rooms themselves are run down looks like cheap us motels. Doorlock loose, walls chipping off, bed legs broken etc Rooms needs to be addressed ASAP
Very close to the airport, this is an attractive and relaxing place to spend a few days. The food was excellent, the bar was friendly and very charming. The staff was very attentive and friendly. The breakfast we had was fantastic and our table overlooked the pool.
Bad service in general, especially at restaurants. Room, average. Cleanness could improve. Good food, specially breakfast, but not a good service during lunch and later on. Location, area is nice, but hotels have some areas if improvement. First time I stayed at this hotel, was 4 years ago, and back then, it was much better.
Excellent hotel. Close to the airport. Quiet and peaceful. Good transportation to the city. Excellent breakfast and all day coffee. The best is the staff. Rooms are comfortable and beautiful, clean and practical. I recommend this hotel.
The hotel staff are very fiendly, kind, and professional. The room is basic with minor flaws but clean. The grounds are relaxing and clean. The breakfast is amazing every morning. Restaurants are fantastic but service speed is on the sit and wait for it. Don’t be in a rush because they take their sweet time. Overall a great experience.
Our room had black mold, the hotel response to our concern was very “ casual” and condescending . The rooms are dated, linens look old, pictures on website doesn’t correspond to the actual rooms. The pool area and restaurant are nice, the buffet is good.