I am a handicap person who reserved an accessible room. They told me on the phone the day before I could arrive at 1p . I arrived at 2p and you made me wait until 4:30pm for my room. At 3:30 pm the front desk said the floor was drying! It took an hour for the floor to dry. Not one door is accessible and not one of your 3 to 4 people at the desk playing around ever helped. The Ada room is very far from the elevator if you are in a wheelchair in part because it’s hard to roll on carpet. The security guard manning the elevator was more worried about getting people up to a wedding than the guest. I had to push myself through to get in the elevator 2 nights in a roll. This is definitely a party hotel and not what it advertises to be. Loud until at least 2:00am and the pool has a DJ all day. Not a minute break in the club music. I am very disappointed. …
Beautiful place to explore all Asbury Park has to offer. Staff is super friendly! Location amazing making everything walkable. Pool area is beautiful. Have stayed many times and all enjoyed my time. Staff is always attentive to any issues.
Poor check in (no one to help with bags), room had no AC (set to Heat in June). Had to move to another room, and again, no help with bags (I'm physically challenged). This was not much better, The AC was so loud it kept us up all night, didn't cool the room, and the room smelled like dank mould. Third room, they managed to help with bags, nice room. Checkout: I was concerned about the charges already on my account prior to check out. I was assured all those 'holds' would drop off. They didn't. They charged me an extra $2,000 for a $1,200 stay. And still waiting to get someone to deal with it, Total incompetence on every level. For the price you pay to stay, don't do it.
Stayed at The Asbury during our first visit to Asbury Park. The hotel is really nice. Because it’s dog friendly, they had to make some adjustments to the room decor. The rooms are clean and spacious but lack that cozy feel of a typical hotel room. No carpeting, no upholstered furniture (I am assuming because they need to be able to easily clean surfaces after a pet). Beds are not the most comfortable (especially the futon in the suite- impossible to sleep on). Bathrooms are clean, modern (nice shower) and stocked with Malin & Goetz products. The staff is very friendly. Pool was nice (with food and drink service) but the water was very cold. I was concerned about the noise level (some previous reviews mentioned noise from the rooftop bar). We stayed on a lower floor and it was very quiet. There Boardwalk/beach is nice (two blocks away from the hotel). Beach is paid and hotel doesn’t provide beach badges (they should)! You can rent chairs/umbrellas on the beach if you don’t want to bring your own. There are several good restaurants on the Boardwalk. Also, Ocean Grove (a cute town, pretty Victorian buildings, lovely downtown with stores/restaurants) is about 20 min leisurely walk on the boardwalk along the water. Highly recommend visiting. One tip I would give, research the parking situation. The hotel charges $45 a day for a valet parking. Way too expensive. There was plenty of metered street parking right in front of the hotel (I believe it’s $1/hr) and we were told that overnight hrs are free (not 100% sure about that - call the town and verify). If that’s the case, street parking would cost you about $20 a day, as opposed to $45. Overall, we had a great time at The Asbury.…
beds are bad I still have am having neck pain a week later, room was a bit stuffy, pool is great but closes and opens too early/late, prepare for a massively loud weekend, place is very crowded, food is mediocre
The hotel is fine except the pool was not very inviting. Very blah without food and drink service, cheap looking lounge chairs with only few umbrellas and no atmosphere. For over $500 per night charging $45 per day for parking is ridiculous.
An eclectic mix of people, themes and interesting ideas that just seem to blend together into wonderful place to be for Family, friends, or pets. This will be our main destination at the NJ shore in the future.
The hotel is amazing but the staff just makes it so much better! They all go the extra mile to make us feel comfortable and welcome. Will Definitely return and recommend to everyone. The room is clean and comfortable, the pool is perfect , the lounge, the outdoor movie theater and rooftop bar wonderful. Walking distance from the beach. Love it!
Very Pet friendly. They take big dogs with no extra fees. Treated my dog like royalty gave him treats, a gift, etc. My dog had a blast. When we got home he slept for two days. Got all the rubs and petting he could take from other hotel guests. Staff is great. Special thanks to Rebecca who made our stay awesome. We will be going back just for her lol.
Clean Hotel, Trendy, VERY friendly staff. Valet parking made it very easy. Food/Drinks at the lobby cafe and bar were great. Also really loved the VIBE/VIEWS from the rooftop bar. Was here for a business conference but would absolutely return with family.