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Hotel Soratama

144 reviews
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Traveler (78)
Room & Suite (14)
Dining (4)
Overview
  • Excellent46%
  • Very good25%
  • Average20%
  • Poor7%
  • Terrible2%
Dec 12, 2017
“Modern comfortable hotel on a busy square”
Feb 2, 2017
“Refused Check In - first time experience”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)Write a Review
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1 - 5 of 15 reviews
Reviewed December 12, 2017

We stayed only one night, to be ready for an wee-hours departure from the airport. All the details worked well, including the cot for our adult daughter in the living room area of the suite. The hotel is attractive, and comfortable. Our suite was spacious...More

Thank RobinHoo
Response from Soratama, Director de Relaciones Públicas at Hotel SoratamaResponded December 14, 2017
Google Translation

Agradecemos su amable comentario.

Reviewed February 2, 2017 via mobile

Unprofessional, Disgusting, Rude and Dirty. The front desk guy wanted the phone number of my wife. We immediately left after him insisting he needed a second form of identification. I absolutely would never recommend this hotel. I have travelled all over the world and stayed...More

Thank Manoj A
Response from Soratama, Gerente at Hotel SoratamaResponded February 8, 2017
Google Translation

Señor Alwani , Reciba del Hotel Soratama, un cordial saludo: Ofrecerle un excelente servicio es nuestra meta más valiosa!. Apreciamos...More

Reviewed November 1, 2016 via mobile

The view from the 11th floor is a must see. Their is a bar on the top of the hotel where you can sit and enjoy the view. Good location if you want to go shopping in Pereira. There are lots of shops near by....More

Thank 358mildredn
Response from Soratama, Director de Relaciones Públicas at Hotel SoratamaResponded July 22, 2017
Google Translation

De parte del equipo Hotel Soratama agradecemos su apreciado comentario.

Reviewed October 11, 2016

We stayed at the Soratama for 4 nights in September. We booked a suite, which did not cost much more than a standard room. It was huge, with a separate sitting room and sofa. The bedroom was large with an enormous double bed. The bedroom...More

Thank MikeP9111
Response from Soratama, Director de Relaciones con Clientes at Hotel SoratamaResponded July 22, 2017
Google Translation

Ofrecerle un excelente servicio es nuestra meta más valiosa, apreciamos recibir la percepción de nuestros clientes sobre su experiencia en...More

Reviewed July 4, 2016 via mobile

I went to this hotel based on the reviews I read. When I got there I was taken back. The hotel itself is really rundown. I went to the sports lounge to watch a soccer game and there was no TV. I never seen a...More

Thank John C
Response from soratama, Director de Relaciones con Clientes at Hotel SoratamaResponded July 13, 2016

Dear guest We appreciate receiving the perception of our customers about their experience in our facilities, as their comments and suggestions are vital to further improve our services, which mean a lot to us. We trasmitimos our sincere apologies to what happened during your stay...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Room Service
Free Parking
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
$58 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Pereira
Room types
Suites, Non-Smoking Rooms
Details
Price range
$58 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Pereira
Room types
Suites, Non-Smoking Rooms
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Traveler (78)
Room & Suite (14)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (64)
Bathroom (3)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms facing the plaza, are noises"
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"avoid to pay in credit card / pay cash and make sure there are no extra chargers."
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"The hotel is in a great location, beautiful view but poisonous low quality food every time I go there."
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"I will never stay at this hotel again."
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