GHL Hotel Portón Medellín
Carrera 43 A # 9 Sur - 51 Business Center Las Villas, Medellin Colombia
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Avg. $76 /night, 12/13 - 12/14
$125
per night
$101
per night
$76
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
4.5
#14 of 232 hotels in MedellinLocation
4.6
Rooms
4.4
Value
4.3
Cleanliness
4.6
Service
4.4
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
A sober and elegant Hotel, located in the most exclusive area near a major business centers, financial and trade. The hotel is known for its peaceful and welcoming environments. For rest and relaxation with a solarium terrace equipped with jacuzzy, hydromassage shower and steam bath. All rates include breakfast buffet and a wireless Internet connection unlimited. The warm service and personalized direct engagement with our guest
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
Location
Carrera 43 A # 9 Sur - 51 Business Center Las Villas, Medellin Colombia
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Jose Marie Cordova Airport
10.7 mi•
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Enrique Olaya Herrera Airport
1.5 mi•
See all flights
Aguacatala
10 min•Medellin Metro
Rental Cars
54 Restaurants
within 0.3 miles
Reviews
Traveler rating
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- 115
- 45
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- 15
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Detailed Reviews
The hotel is located in a really convenient location, room is spacious, excellent service from everybody and friendly people. The breakfast is a win situation, they offer colombian breakfast which is good if you are visiting colombia to know a bit about it. There is no soundproof but I was able to sleep normally, so no issue at all.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from portonmedellin, General Manager at GHL Hotel Portón Medellín
Responded Apr 3, 2020
Dear Josue_Acevedo: We are very happy that you visited us during your visit to Medellín. Thank you for sharing your feedback about your experience with our services, we are happy that you have enjoyed comfort and felet good attention from our service staff. You will always be welcome at our Hotel. We hope to see you back soon. Best regards Ruby Cifuentes General Manager Hotel GHL Portón Medellín
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We spent a weekend as a couple at the GHL hotel. It was an excellent choice among so many options that the city has.
From the beginning during the reservation process, the attention was timely and helpful.
On the day of check-in, they gave me a room well before the stipulated time, but I requested a change as it was not ideal for us, and they moved us to another one with an excellent view of the city.
The bathroom in the room is impeccable, and they are equipped with blackouts, refrigerator, large closet and supporting furniture, and at night you can sleep comfortably.
Buffet breakfast, very varied.
The hotel is two steps from the Santafé shopping center and very close to the town park.
The hotel has a wet area on an outdoor terrace, which has a jacuzzi and sauna, quite nice and with good views and you can reserve a time of day for its use.
In general all the staff were friendly and helpful.
I recommend it for trips or spending a weekend away from the routine.
I recommend the high-floor and corner bedrooms!
From the beginning during the reservation process, the attention was timely and helpful.
On the day of check-in, they gave me a room well before the stipulated time, but I requested a change as it was not ideal for us, and they moved us to another one with an excellent view of the city.
The bathroom in the room is impeccable, and they are equipped with blackouts, refrigerator, large closet and supporting furniture, and at night you can sleep comfortably.
Buffet breakfast, very varied.
The hotel is two steps from the Santafé shopping center and very close to the town park.
The hotel has a wet area on an outdoor terrace, which has a jacuzzi and sauna, quite nice and with good views and you can reserve a time of day for its use.
In general all the staff were friendly and helpful.
I recommend it for trips or spending a weekend away from the routine.
I recommend the high-floor and corner bedrooms!
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Pedir una alcoba en esquina y en piso alto para disfrutar de la visual.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very nice in general terms, people are very kind, especially at the restaurant. I wish everyone had had a name tag to thank one of the members of the restaurant who always made an effort to serve us really well.
One thing that I'd suggest paying attention to is the description of the room and the pictures. I was supposed to be staying at a "superior executive" room, yet it looked pretty much like the basic room advertised in the hotel's website. After inquiring about this, they told me the furniture was very different between mine and the other room.
It could be noisy depending on the room you get.
One thing that I'd suggest paying attention to is the description of the room and the pictures. I was supposed to be staying at a "superior executive" room, yet it looked pretty much like the basic room advertised in the hotel's website. After inquiring about this, they told me the furniture was very different between mine and the other room.
It could be noisy depending on the room you get.
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Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Ghl Porton Medellín, Propietario at GHL Hotel Portón Medellín
Responded Jul 1, 2021
Dear 762ronaldg, Thank you very much for sharing your kind feedback, it is a very valuable contribution to our commitment to continuous improvement. We are very happy that you have been satisfied with our attention and services. Always welcome, we want to bring you new and better service experiences. We hope to see you back soon! Best regard, Ruby Cifuentes General Manager Hotel GHL Porton Medellin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid this hotel unless you want to stay up all night. It is located on a busy street and the rooms are not adequately soundproofed. I have stayed in all kinds of airport hotels and the noise is never a problem. Definitely avoid the rooms ending in "01". It is closest to the street. The next night, my room was changed farther away from the street, however, the air conditioning vent dripped all night & I was in no mood for switching rooms at 1AM. The rooms are fine, but the noise and service make it a terrible choice.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from portonmedellin, General Manager at GHL Hotel Portón Medellín
Responded Mar 4, 2020
Dear breakaway4: Thank you for sharing your experience during your stay at our Hotel. Your observations are very valuable for our commitment to continuous improvement. We apologize for the dissatisfaction experienced, our Quality department will contact you to review your requests and the attention provided by the Hotel. We look forward to offering you new service experiences where you enjoy greater satisfaction. Always at your service. Our desire is to renew your perception and generate new and better memories of our service capacity. Best Regards, Ruby Cifuentes General Manager Hotel GHL Portón Medellín
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huge disappointment. Well placed for shopping at the shopping center, this is one of the few positive sides of this hotel. Our room was very poorly placed in the establishment; we had asked for a quiet room, and we got the room above the entrance and facing the very noisy road, plus the air conditioning was out of control and it was much too cold... we reported it, but nothing happened. has been fixed. We asked for a change of room, but it was refused, telling us that of course we had the best room! In addition, major work in the restaurant generated a lot of noise and unpleasant odors. We didn't want to create any problems and we went to buy some sleeping tablets...
The first evening we went to dinner at the hotel restaurant… everything was tasteless, tasteless, a bad omen… The breakfast buffet was very average, little choice of products, poor quality. In addition, no coffee machine or kettle available in the room, it is impossible to make a hot drink.
We had brought a swimsuit for the jacuzzis shown in all the photos of the hotel... it was useless, none of the jacuzzis were working, and were never put into service during our 8 day stay! Another problem, very few employees are able to understand and speak English. However, there are many customers who come from abroad. The finishes of the rooms in the bathrooms are unacceptable for a hotel that wants to be a little upscale,
It is also impossible to put on makeup in front of the bathroom mirror (no magnifying mirror)... not enough light, just 3 small bulbs poorly placed to light a windowless bathroom.
But the worst are the finishes above the bathtub and toilet to attach LEDS for lighting, fixed with tape, not covered properly, it's the pinnacle!
See attached photos for those curious.
Only the housekeepers and a spa masseuse do their job correctly and raise the level of this establishment.
We must find much better in this city, and not be satisfied with the evaluations of unknown people.
Perhaps it is better to rely on a large, already known hotel brand.
I am thinking of the Novotel, well located in the Mall el Tesoro, which must be of better quality.
The first evening we went to dinner at the hotel restaurant… everything was tasteless, tasteless, a bad omen… The breakfast buffet was very average, little choice of products, poor quality. In addition, no coffee machine or kettle available in the room, it is impossible to make a hot drink.
We had brought a swimsuit for the jacuzzis shown in all the photos of the hotel... it was useless, none of the jacuzzis were working, and were never put into service during our 8 day stay! Another problem, very few employees are able to understand and speak English. However, there are many customers who come from abroad. The finishes of the rooms in the bathrooms are unacceptable for a hotel that wants to be a little upscale,
It is also impossible to put on makeup in front of the bathroom mirror (no magnifying mirror)... not enough light, just 3 small bulbs poorly placed to light a windowless bathroom.
But the worst are the finishes above the bathtub and toilet to attach LEDS for lighting, fixed with tape, not covered properly, it's the pinnacle!
See attached photos for those curious.
Only the housekeepers and a spa masseuse do their job correctly and raise the level of this establishment.
We must find much better in this city, and not be satisfied with the evaluations of unknown people.
Perhaps it is better to rely on a large, already known hotel brand.
I am thinking of the Novotel, well located in the Mall el Tesoro, which must be of better quality.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel for three nights. Staff was very friendly and rooms spacious and clean.
It is next to a shopping mall, however not so close to everything else. You need to take a cab to downtown or El Poblado center (even though the hotel is located in el poblado, it is a 30 min walk to the place with all restaurants and nightlife). Breakfast was fine, though Colombian style ;)
It is next to a shopping mall, however not so close to everything else. You need to take a cab to downtown or El Poblado center (even though the hotel is located in el poblado, it is a 30 min walk to the place with all restaurants and nightlife). Breakfast was fine, though Colombian style ;)
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from portonmedellin, General Manager at GHL Hotel Portón Medellín
Responded Mar 4, 2020
Dear 513elsap: We are very happy with the feedback you share from your three-day stay, it is very pleasant to know that we managed to meet your comfort expectations with the assigned room and your enlistment process. The avenue near the Hotel allows direct access, and even on foot, to many interesting sites such as shopping centers and restaurants, we are glad that you have enjoyed this wide offer. For your next stays we hope to surprise you with the renovations that we will implement in the breakfast buffet, we are sure you will like it. Thank you for visiting and sharing the details of your experience at our Hotel. See you soon! Ruby Cifuentes General Manager Hotel GHL Portón Medellín
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is very close to the Santafe shopping mall like within 5 minutes walk. And our room had a lot of sun in the morning, which I felt really good. But the chair was a bit low for the office desk so that I felt a little uncomfortable.
Their main restaurant was a bit small compared to the number of the rooms. I think it would be better if the cook at the iron plate made fried eggs & omelets instead of buttered arepas.
Their main restaurant was a bit small compared to the number of the rooms. I think it would be better if the cook at the iron plate made fried eggs & omelets instead of buttered arepas.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Ghl Porton Medellín, Propietario at GHL Hotel Portón Medellín
Responded Jun 24, 2022
Dear azane1109: Thank you very much for visiting us and sharing your feedback. We love that you have felt happy with our services, we will review improvements in your observations. Come back soon, we are waiting for you at our house and in Medellin. Best regard, Ruby Cifuentes General Manager Hotel GHL Porton Medellin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent. The staff is amazing. The breakfast has for everyone choices: bread, fruits, rice and beans, choices of refreshments.
Stayed at a double room, it was spacious, clean.
The towels and room was done everyday. For the hotel itself, take new pictures of the entrance, it doesn't make it justice. It is more beautiful in person.
Stayed at a double room, it was spacious, clean.
The towels and room was done everyday. For the hotel itself, take new pictures of the entrance, it doesn't make it justice. It is more beautiful in person.
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Make arrangements with the same hotel to get transportation from and to the hotel. Ask for Mateo...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Ghl Porton Medellín, Owner at GHL Hotel Portón Medellín
Responded Nov 23, 2021
Dear casperlc33, Thank you for visiting us during your trip to Medellín. We are very happy that you have felt happy in our company and with our attentions and services. Thank you for sharing your kind feedback about your experience with us. Always welcome! Best regard, Ruby Cifuentes M General Manager Hotel GHL Porton Medellin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Portón Medellín is less than a 5 minute walk away from the Santa Fe Mall, which is massive. Upon first glance of the room, you can tell that the hotel is a quick fixer upper. The building is aged with a few modern upgrades. Nonetheless, it was a livable space. The complimentary breakfast was pretty good with various hot and cold options. Some foods were mislabeled - i.e. The waffles were labeled pancakes. - so be careful and ask questions before placing food on your plate, especially if you have dietary restrictions.
Initially, I was turned off by the fact that my cousins (group of 5) and I asked for to be placed on the same floor, meaning at least 2 of us on the same floor, but the representative at the desk lied and said that all of the rooms were occupied, which left one of my cousins left alone on the top floor. Overall the service was decent and the staff were accommodating.
Initially, I was turned off by the fact that my cousins (group of 5) and I asked for to be placed on the same floor, meaning at least 2 of us on the same floor, but the representative at the desk lied and said that all of the rooms were occupied, which left one of my cousins left alone on the top floor. Overall the service was decent and the staff were accommodating.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Ghl Porton Medellín, Propietario at GHL Hotel Portón Medellín
Responded Sep 25, 2023
Dear worldkitty00: Thank you very much for visiting us in Medellín, we love that you enjoyed the comfort of our rooms, however we will review improvements in the aspects that did not give you satisfaction. We appreciate your feedback, it helps us be better for your return. come back soon The Best regards, Ruby Cifuentes Gerente General Hotel GHL Porton Medelin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful hotel located in the upscale El Poblado district of Medellin. It is conveniently located across the street from the Santa Fe Shopping Mall and is close to many restaurants and a 24-hour gourmet grocery store. The rooms are clean and luxurious. Breakfast is delicious, and the staff are extremely courteous and kind. I highly recommend this hotel.
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Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Ghl Porton Medellín, Propietario at GHL Hotel Portón Medellín
Responded Jun 1, 2021
Dear Olympia, We appreciate your visit during your trip to Medellín, you are very kind to share your evaluation about your experience. We are happy to know that you were satisfied with our services. Thank you for sharing your satisfaction. We hope to see you back soon. Best regard, Ruby cifuentes General Manager Hotel GHL Porton Medellin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bueller?
Good Morning. Our rooms are all diferent, there is clasic style and modern style and there are clasified in standar room type, luxury room type, junior suite room type. The prices depend of the room type.
Hola Graciela, creo q piscina no tiene sólo jacuzzi igual el hotel no es grande y por tiempo no estuve alli
Buen dia y gracias por escribirnos.
Los precios varian de acuerdo al tipo de habitación, la acomodación y la temporada del año. Nos gustaría realizarle una cotización de acuerdo a sus necesidades, por favor escribanos a través de nuestra web o envienos su email.
Las tarifas en fin de semana para habitación Standar son en promedio de $159.000(85 USD) para una o dos personas.
En semana $ 200.000(105 USD) para una persona y $ 250.000(139 USD para dos personas).
Incluye desayuno buffet, WIFI...Todo mas impuestos
"Make arrangements with the same hotel to get transportation from and to the hotel. Ask for Mateo or Francisco, the best."Read full review
PRICE RANGE
$82 - $114 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about GHL Hotel Portón Medellín
Which popular attractions are close to GHL Hotel Portón Medellín?
Nearby attractions include Centro Comercial Santafé (0.1 miles), Centro Comercial Oviedo (0.2 miles), and Sixttina (0.3 miles).
What are some of the property amenities at GHL Hotel Portón Medellín?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at GHL Hotel Portón Medellín?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GHL Hotel Portón Medellín?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at GHL Hotel Portón Medellín?
Yes, free parking is available to guests.
What are some restaurants close to GHL Hotel Portón Medellín?
Conveniently located restaurants include Montré Bar, Cierto, and Sinko Bar.
Are there opportunities to exercise at GHL Hotel Portón Medellín?
Yes, guests have access to a fitness center during their stay.
Does GHL Hotel Portón Medellín have airport transportation?
Yes, GHL Hotel Portón Medellín offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at GHL Hotel Portón Medellín?
Yes, dry cleaning and laundry service are offered to guests.
Does GHL Hotel Portón Medellín offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GHL Hotel Portón Medellín?
The staff speaks multiple languages, including English and Spanish.