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Hotel Novotel Medellin El Tesoro

Traveler (70)
Room & Suite (34)
Dining (28)

About

#2 of 142 hotels in Medellin
Location
Cleanliness
Service
Value
Novotel Medellín El Tesoro (Ex Atton) boasts an ideal location, within Parque Comercial El Tesoro, the most important business and shopping center in the city. With direct access to exclusive clothing brand shops, spacious green areas, services and a commercial zone. Enjoy the experience of our 5 different types of rooms, specially designed to cover all your needs, from 30 to 95 mt2. Buffet Breakfast included, begin each day with our complimentary breakfast buffet with fresh fruits, natural juices, pastry, cheeses, and the best Britt coffee from Colombia.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
461Reviews
4Q+A
6Room tips
Traveler rating
  • 327
  • 102
  • 17
  • 9
  • 6
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Popular mentions
This is a tricky hotel for taxi drivers to find the entrance as its underground in the parking lot of a Shopping Mall. The confusion was worth it though as the hotel is bright and modern. The big plus is the roof top pool with views across Medellin. The rooms and bathroom are very comfortable and modern. The location is great as it had a pedestrian exit directly into the El Tesoro Shopping Centre which is convenient for dining options. The buffet breakfast is very generous with delicious local fruits and definitely worth getting out of bed for. The only small negative is the concierge who while helpful didn't have the best interests of hotel guests at heart.
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Response from Juan Carlos R, Front Office Manager at Hotel Novotel Medellin El Tesoro
Responded 1 week ago
Dear Guest. On behalf of Novotel’s El Tesoro team, thank you for sharing your comment with the rest of the travellers! We feel very proud that your stay with us fulfilled your expectations. We are proud to know that you enjoyed the Hotel and the service of our employees. Our commitment is your return, this is why we would like to have you back soon in the near futurel. Thank you for your preference! Best Regards, Novotel Medellin
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The best part of this hotel is that is next to El Tesoro Shopping Center. Hot water takes a very long time to come out, I even had to call maintenance because I though there was a problem with it. The front desk staff is not very helpful and kept us waiting for more than an hour to give us our rooms. In general we were not happy with this stay.
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Response from Juan Carlos R, Front Office Manager at Hotel Novotel Medellin El Tesoro
Responded 1 week ago
Dear Guest. Thanks for sharing your comment with us. It is a pleasure to have had you staying at the hotel and to leave us these valuable comments, because they are very important to be better day by day.   About these comments that you indicate, let me tell you that we have shared with the responsible areas to see what solution we offer you with this, I want to offer an apology waiting for us a new opportunity and with this to achieve your complete satisfaction. Hotel Novotel Medellín.
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This hotel was a great respite on our trip to Medellín. The breakfast buffet was exceptional including a wonderful, unique selection of fruit. The rooms were spacious, clean and had good amenities. The bed was great - comfy! Overall recommend!
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Review collected in partnership with this hotel
Response from Juan Carlos R, Front Office Manager at Hotel Novotel Medellin El Tesoro
Responded 2 weeks ago
Dear Guest On behalf of Novotel’s El Tesoro team, thank you for sharing your comment with the rest of the travellers! We feel very proud that your stay with us fulfilled your expectations. We are proud to know that you enjoyed the Hotel and the service of our employees. Our commitment is your return, this is why we would like to have you back soon in the near futurel. Thank you for your preference! Best Regards, Novotel Medellin
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We enjoyed our stay and pariclarly because of the freindy staff at the breakfast! Also the views from the hotel were spectacular. It was also close to the Mall with many shos and friendly and helpful people.
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Response from Juan Carlos R, Front Office Manager at Hotel Novotel Medellin El Tesoro
Responded 3 weeks ago
Dear Guest On behalf of Novotel’s El Tesoro team, thank you for sharing your comment with the rest of the travellers! We feel very proud that your stay with us fulfilled your expectations. We are proud to know that you enjoyed the Hotel and the service of our employees. Our commitment is your return, this is why we would like to have you back soon in the near futurel. Thank you for your preference! Best Regards, Novotel Medellin
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The days we stayed in Medellin were great, specially because of the hotel Novotel. The hotel was awesome, is in a great location, staff is always available and willing to answer any question. It has become our number one choice to stay in Medellin.
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Review collected in partnership with this hotel
Response from Juan Carlos R, Front Office Manager at Hotel Novotel Medellin El Tesoro
Responded 3 weeks ago
Dear Guest On behalf of Novotel’s El Tesoro team, thank you for sharing your comment with the rest of the travellers! We feel very proud that your stay with us fulfilled your expectations. We are proud to know that you enjoyed the Hotel and the service of our employees. Our commitment is your return, this is why we would like to have you back soon in the near futurel. Thank you for your preference! Best Regards, Novotel Medellin
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PRICE RANGE
$61 - $128 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
238
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