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NH Collection Royal Medellin

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NH Collection Royal Medellin
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609 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Curitiba, PR
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The NH Collection Royal Medellin is a very nice hotel, located in a very good neighborhood with a Mall in the corner of the block, large rooms with a amazing view, the cost wise is very good, the remark I have is with the crew, it needs to be improved, just one person in the front desk and the service... More 

Helpful?
Thank Jeferson A
Toluca, Mexico
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This a great hotel, with first class service. Breakfast is very complete. Personnel is very hospitable, and makes you feel welcome all the time. Rooms are spacious, clean and bed is great. Internet is Free and everywhere.

Review collected in partnership with this hotel

Helpful?
Thank lechilango
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for such those lovely words. They make us feel really happy. For our company is really important your opinion, so we can improve every detail and continue doing all the best for you. We invite you to come back to NH Collection Royal Medellin, where you have a world of possibilities and option... More 

Miami Beach, Florida
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I love the location very close to a great mall, and to the main business avenue in Medellin. The staff is cordial, very respectful, always willing to help and accommodate any need. I got a cold and I got a special infusion that helps a lot. The only reason I don't give a 5 start review is because of the... More 

Helpful?
Thank chusair
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for your comments and review, which is really important to us. We appreciate every single word you express in your opinion, so it makes us grow and improve every detail to continue giving our guests the best service. We apologize if during your stay you did have any drawbacks or you felt uncomfortable... More 

Florida
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived for five day stay at the N H. They were attentive and very professional . Anything you wanted they were on. Couple of names that stand out were Santiago and Felipe. Breakfast was outstanding and had a couple of meals in the restaurant , both were good. Room was clean and well arranged. Can't ask for much more.

Review collected in partnership with this hotel

Helpful?
Thank chris106Florida
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for such those lovely words about our Staff. We will extend your comments to all our helpers. We feel very pleased to know we are doing all the necessary to give you an excellent service with quality and following all the standards designed thinking in your needs. Welcome always to this your home... More 

Portland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first trip to Medallin. We chose this hotel out of a list given to us by our travel agent. We chose it based on the reviews and information from other travelers. The hotel was A bit stark for our taste in the design. Modern and minimalist but the room was large and nice. Excellent breakfast buffet. The... More 

Review collected in partnership with this hotel

Helpful?
Thank Anne U
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we want to thank you for your comments and score about the stay. Our company is really interested in all your needs and expectations, reason why we work everyday to improve every detail and make things special. We invite you to come back and visit us to have the pleasure to give you the best... More 

Stevenson, Alabama
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The NH park hotel is a very good hotel located very close to shopping malls, Hard Rock Cafe and other interesting things. I have stayed there several times over the past years. The service is excellent, great staff to assist you on anything. The hotel is modern, complimentary breakfast which is very good, a very good restaurant and full service... More 

Helpful?
Thank K9814TNrobertm
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your lovely words. We feel really happy to read them. We want you to know in NH Collection Royal Medellin we have a world of opportunities designed for your needs and expectations. Our Staff is always attentive to all the things you are looking for to make your stay memorable and special. Welcome... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights at Royal. The staff could not be nicer and helpful. Used most services and got same high quality professionals everywhere. Christian at guest services always ready to help as we're the rest of the staff. BREAKFAST IS VARIED AND DELICIOUS. Evening restaurant staff is also the best. Food was very good. Excellent choice in Medellin.

Helpful?
Thank chris w
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for your review and great comments about our hotel. We feel really pleased to know you did like to stay with us, because that makes us think we are doing it well and it is all for our guests. Remember you are always invited to come back to have the pleasure to give... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

I traveled to Medellin for a brief vacation. The location of the hotel was great. Close to a mall (funny as it sounds) but was a lot of fun and filled with Colombians. A short cab ride away, you were in the heart of the neighborhood. The front desk staff didn't have the service-centric attitude but the roaming concierge and... More 

Helpful?
Thank Tom P
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for your comment and score, it is really important for our company. We are so happy to know you did like the hotel and its services. We will improve in what you say about our front desk staff, which is really sad to hear, because our service philosophy is to be attentive and... More 

New York City, New York
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our home away from home was bought by NH collectioexactly a year ago.We actually were there just when they made the changes with the name and logos etc.. Everything exceptional that The Medellin Royal had, the very attentive service, the staff (enough to accommodate many guess at the same time) now it is all change. There were many new faces... More 

Helpful?
Thank MariaMargarita1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your comments about your stay. It is really important for our company to know your point of view. We really apologize if during your stay you feel uncomfortable with some of the changes we have done. Our intention is to fresh and with new ideas. About your opinion, changes brings new things, new... More 

Puerto Vallarta, Mexico
1 review
5 of 5 stars Reviewed June 15, 2016

the only low spot was when I forgot my hat in the lobby and went to the desk to ask if it was turned in. the blonde with short hair said i needed to understand the hotel had a lot of guests. She needs more training. The portero ran int the room behind the desk to quickly half look. He... More 

Review collected in partnership with NH Hotels

Helpful?
Thank harrietcochranm
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for you review and comments. It is so helpful to improve every day. We want to apologize if during your stay you felt uncomfortable with the attitude of some of our hots, because our philosophy is the opposite. We will check with the front desk department this kind of situations to work on it.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 

Additional Information about NH Collection Royal Medellin

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Location: Colombia > Antioquia Department > Medellin
Price Range: $98 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Medellin Royal Hotel Medellin
Hotel Style:
#1 Spa Hotel in Medellin
#1 Business Hotel in Medellin
#1 Romantic Hotel in Medellin
#1 Luxury Hotel in Medellin
#5 Family Hotel in Medellin
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