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Hotel Boutique Casa Heredia

About

#134 of 195 hotels in Cartagena
Location
Cleanliness
Service
Value
Boutique hotel located in the historic walled city of Cartagena in the neighborhood of San Diego. Colonial style and modern amenities combine to allow for a comfortable stay in a well appointed house in walking distance to shopping, dining, beaches, and sightseeing. Attentive staff to help with any questions, bicycles for touring the city center, wifi throughout, and breakfast included.
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Property amenities
Free High Speed Internet (WiFi)
Free internet
Wifi
Public wifi
Internet
Free breakfast
Airport transportation
Non-smoking hotel
Room features
Non-smoking rooms
Suites
Air conditioning
Safe
Bath / shower
Complimentary toiletries
Good to know
HOTEL CLASS
Languages Spoken
English
24Reviews
0Q+A
1Room tip
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Popular mentions
Arrived at the hotel at about 9am asking about leaving the bags until check in and that was a good start. Lovely swimming pool! Lovely clean rooms and comfy bed! Breakfast and coffee 🤤🤤 It is located about 4 minutes away from one of the main squares and a minute away from good bars. The best restaurant areas are about 7 minutes away.
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Stayed with a friend in one of the second floor rooms. Very large with a window/door over the pool. Beds were comfortable. Bathroom was nice and everything was clean. Music in the evening from the hostel next door was fairly loud but they quiet down by 10pm. Wasn’t a big deal for either of us. Ac worked great.
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We stayed here for one night and had a great nights sleep. After reading some reviews describing the unbearable noise from the hostel next door, we thought we would have a terrible sleep but we luckily couldn’t here anything. Our room was towards the back of the building and up the stairs. Comfortable bed and pillows, hot shower, air con and WiFi.
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I only spent one night at Casa Heredia, but it was the loveliest night. The hotel is close enough to bars and nightlife, but secluded enough that it's quiet. The staff are extremely friendly and helpful. Recommend it 100%.
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On first impressions this boutique hotel seemed nice and was on a lovely street but when it came to bedtime on our first night, the noise from the hostel next door was unbearable! This was the case for the full 5 nights of our trip and made it impossible to sleep until the early hours of the morning when the partying stopped! Unfortunately the noise from the housekeeping/kitchen staff would then wake us up again around 5am as they started preparing for breakfast. The staff were very nice when we complained about the noise but their solution was to call the police! Not really what we wanted to do every night of our holiday! On checking out (close to tears due to lack of sleep) I thought the Hotel might offer some kind of compensation but we were charged full price which was disappointing. So if your plan is to have busy days exploring the city and then get a good nights sleep, I don’t recommend this hotel.
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Response from Casa Heredia H, Owner at Hotel Boutique Casa Heredia
Responded May 1, 2018
Thanks so much for your feedback and I apologize for the issue during your stay. We are working with the hostel next door and local authorities to regulate the noise levels, as well as doing additional soundproofing within the hotel. If you happen to be in Cartagena in the future, please contact us directly as we would love for you to have the opportunity for a typical peaceful and relaxing experience in Casa Heredia.
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PRICE RANGE
$45 - $1,168 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
4
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